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Mitsis Laguna Resort and Spa

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Mitsis Laguna Resort and Spa
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1,756 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
wolverhampton, England
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed today NEW

Stayed here last week in August, first week in September and loved it. Place is spotless throughout, bar staff are great, most very friendly. Food in both buffet and themed restaurants excellent. Tried all fuor and despite food being good, personally the Greek was my least favourite. Never a problem getting a sunbed and no sign of the pool police... More 

Helpful?
Thank dinglejohn
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked through Thomas Cook. Arrived on the 7th September and was directed to our transfer coach. The coach was clean and tidy and took 40 minutes to reach our hotel. This did include dropping off people at various hotels. Checked in - great start. The hotel staff were friendly and check in was completed in five minutes. A detailed explanation... More 

Helpful?
5 Thank Shane B
Hawarden, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It never ceases to amaze me at the variation in reviews on the same hotel! Prior to arriving at the Laguna I read some reviews and went with some trepidation. Expected the worst and got..the best! Weather superb,not that they could influence that. Check in easy with porter service to room. We had a late arrival,going up to midnight and... More 

Helpful?
Thank Jackie H
Prestatyn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The decision made...we will take the family, and we will go on package, and all inclusive..Big decision. Right decision. Context= School holidays over, and we travelled as a family of 7 , including our year old Grandson. Perfect time to travel, this hotel was not full, and it was fabulous for it. Young families, couples, young and older, provided the... More 

Helpful?
Thank hatton725
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

2 weeks of sheer bliss. Food fab drinks fab . Staff brilliant in all parts of hotel. Champagne bar excellent very special touch. Pool bar staff great make anything you ask for so professional. Alcarte really good choice and quality of food excellent. Rooms cleaned every day clean towels twice a day with toiletries and mini bar replenished. Pools very... More 

Helpful?
Thank shotsno7
Dewsbury, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a week's holiday at the Mitsis and the hotel is excellent. The staff go over and above their call of duty to make you feel welcome and they cannot do enough for you. We went on an All Inclusive basis and the food is out of this world! Huge selection for all tastes inn both... More 

Helpful?
Thank BrendaS563
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 days ago NEW

Myself and my Boyfriend stayed at the Mitsis Laguna for a week on 13th September. Where do I start on arrival the hotel visual did not disappoint all lit up just as their pictures show, we had a standard double Sea view room, you have fresh fruit and wine in your room on arrival, the rooms in general are very... More 

Helpful?
Thank Charlotte S
Birmingham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have been far and wide on holiday and having just come back from Crete can honestly say that we both agree this was our best to date which includes the Maldives! Upon arrival the greatness started at Reception. Polite and efficient staff greeted us and undertook the admin. side of things and quickly. Went straight to... More 

Helpful?
Thank KLB186402
Olga G, Γενικός Διευθυντής at Mitsis Laguna Resort and Spa, responded to this review

Dear Madam, Dear Sir, I would like to warmly thank you for choosing the Mitsis Laguna Exclusive Resort and Spa for your holiday accommodation ! I’d like to say “thank you very much” on part of all of us ,for the generous words regarding your stay. It’s our primary concern to have our Guests satisfied, therefore we are really happy... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have been to the Blue Domes and Alila and the Laguna was not as good. the hotel was very nice, well kept, good pools with excellent service from restaurant and bar staff . Food was generally good. Gave up trying to book the extra restaurants. You have to endure a large queue daily. It's says 9am but must start... More 

Helpful?
Thank Helen C
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

SPECTACULAR Amazing hotel Fantastic staff, so welcoming. Food in main restaurant was top class, huge selection. Five other restaurants, we ate in three, the Italian was particularly good. Rooms were spacious, high spec, clean, good air con. Fantastic holiday.

Helpful?
Thank RJM20000
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Free Parking
  • Airport Transportation

Additional Information about Mitsis Laguna Resort and Spa

Address: Anissaras, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $155 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Laguna Resort and Spa 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Mitsis Laguna Hotel Anissaras
Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
Hotel Style:
#2 Family Hotel in Anissaras
#2 Romantic Hotel in Anissaras
#2 Luxury Hotel in Anissaras
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