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Mitsis Laguna Resort & Spa

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Anissaras, Hersonissos, Crete 70014 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4564)
Pool & Beach (571)
Room & Suite (557)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mitsis Laguna Resort & Spa
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Anissaras
Location
Cleanliness
Service
Value
Travelers' Choice
Mitsis Laguna Resort & Spa lies on the beach of Anissaras in the area of Hersonissos in Crete. It is a majestic and luxurious five-star hotel with a state of the art Wellness Spa that provides premium service. Guest accommodation in this five-star resort includes 351 luxurious rooms, consisting of 180 bungalows (34 of which shape a small island, surrounded by a lake and the rest are family bungalows), 90 beautiful sea view and garden view rooms, 79 superior rooms in the main building, and 2 presidential suites with a private pool for each. A number of infrastructures and facilities such as meeting rooms, tennis courts, beach volley, mini soccer court, gym, 3 seawater swimming pools, a kid’s pool, water slides etc. make the hotel an entertainment paradise for guests of all ages. The hotel places great importance on high quality gastronomy, as guests can try various gastronomic selections in the resort’s seven restaurants and 4 bars. The point of reference though is the unique sense of hospitality and the high standard of service in every guest encounter.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Rooftop bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Car hire
Business Center with Internet Access
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Russian, German, Greek
Hotel links
Special Offer:Click for member discount
3,203Reviews831Q+A100Room tips
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Popular mentions
JSS1994 wrote a review Sep 20
Bromley, United Kingdom27 contributions8 helpful votes
+1
We was unsure what to expect holidaying during the pandemic but was excited to visit Mitsis Laguna after staying at two other Mitsis hotels before (Alaia and Blue Domes) We knew that the Mitsis group are amazing at 5*! The hotel and grounds are beautiful, the hotel is relatively small and you can walk around in about 5 minutes. Our first room (908) was lovely, a great size and great cold air con but unfortunately it had a shower in bath and it leaked everywhere! The hotel were great and as we were Mitsis friends, Olga helped us change rooms the following day. The new room (429) was also a great size with a massive bathroom with a separate shower and bath but the aircon was old and didn’t really work well which was quite stuffy. The hotel adapted well to Covid regulations and all staff members were in masks/gloves and there was hand sanitizer stations everywhere! We felt very safe the whole time. The main buffet was ok, it was obviously majorly streamlined due to Covid so there wasn’t much choice and it was all behind plastic screens so the staff had to serve you. We missed cutting fresh bread and toasting it in the morning as the staff don’t do it the same as you would. But the Greek yoghurt was amazing so we stuck to that most days. The brunch restaurant was good but after a few times you get bored of the menu. For lunch we mostly went to the main restaurant because the salads and tatziki was amazing!!! So fresh. We did try the Cretan and Italian for punch but it was the same menu as the evenings so got repetitive. For dinner you can book into the a la cartes, we was in Crete for 10 days and must admit the first 7 days it was hard to get a booking before 8:30pm for dinner! The hotel was apparently at half capacity so I bet it is super annoying when at full capacity to get a table in these restaurants. They are very small compared to the other Mitsis hotels. We enjoyed the fish, Italian and Asian the most, the Cretan and Tex mex we’re not as good. We also couldn’t understand why the restaurants didn’t serve wine in wine glasses? They served it in small coloured beakers? We really felt this let them down and was not 5*! By the end we actually asked for wine glasses. The all day bar had music at night but they had the same 2 guys 5 nights and then an amazing singer and pianist for the other 2. The 2 guys got quite repetitive after seeing them for 8 nights lol. Cocktails were amazing! Shout out to the amazing staff who really made sure guests were having a great holiday: Domika from the all day bar Eleani at the pool bar Jonny from the Asian and brunch - thank you all!
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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saambest wrote a review Oct 2019
Kirkcaldy, United Kingdom11 contributions4 helpful votes
Hotel's Favorite
Could not fault this hotel atall! Has to be our best holiday hands down from the food, cleanliness, staff, entertainment and activities this hotel is phenomenal. We will definitely be back. The 4 themed restaurant’s are out of this world along with the buffet restaurant. Anything you need the staff are happy to help you.
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from MitsisLaguna M, Mitsis Laguna Resort & Spa Team at Mitsis Laguna Resort & Spa
Responded Oct 9, 2019
Dear saambest, Thank you very much for coming at our Mitsis Laguna Resort & Spa. It is our pleasure to service guests like you. We are looking forward to welcome you again in our property. Kind regards, Mitsis Laguna Resort & Spa Team
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Charlotte wrote a review Sep 20
4 contributions3 helpful votes
We stayed as a couple for 8 nights and found the Mitsis Laguna to be the perfect resort for a relaxing break. The hotel has the most amazing members of staff, all of the waiters work so hard and are so pleasant, friendly and helpful. The à la carte’s are all very nice and we didn’t have any issues getting booked into all of them, and enjoyed every one - particularly the Asian. These restaurants, along with the Crêperie, the Sushi bar, pool bars and main buffet provide ample food and beverage options. The salads in the buffet restaurant are absolutely delicious and made the perfect lunches! The pools are lovely, the only negative is that the parasols can’t be lowered so for those who prefer to be fully in the sun it can be a bit limiting, and results in there being somewhat of sunbed gauntlet from where everyone repositions them. The beach isn’t particularly swimmer friendly, but it’s still lovely to relax on. The hotel grounds are very pleasant and well maintained, the room itself was in need of a little maintenance but nothing that impacted the stay. The only negative would be that there are no irons provided in the room which was a little surprising. Overall, I would highly recommend the hotel. We also joined the loyalty scheme and booked direct and saved 10%, which took the price quite a bit lower than anything available on any of the third party booking sites. We were also given complimentary private transfers from and to the airport which was very helpful. I would absolutely look to book a Mitsis property again after this stay.
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Date of stay: September 2020Trip type: Traveled as a couple
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martini6145 wrote a review Sep 19
Basildon, United Kingdom11 contributions3 helpful votes
+1
A true 5 star break despite the Covid restrictions. Beautiful hotel which really came alive at night. The lighting is superb. All hotel staff very welcoming and couldn’t do enough. Pick ups at the airport included when my girlfriend arrived late. All were masked and gloved despite the heat but the whole ambience was relaxed and it was so welcomed after a difficult year. Plenty of choice in main restaurant all served by hand. Five wonderful restaurants as well which could be booked easily online. Italian a must and the fish restaurant with lobster spaghetti provided fine dining experiences! First class cocktails and the bar staff only too willing to make anything of choice which was enjoyed listening to live music provided each night. A separate champagne bar provides a nice alternative and a place for a quiet cuddle with someone special. Plenty of room around the three main pools during the day with both quiet and more lively areas catered for. Poolside drinks offered giving you more time to trr Ed lax and enjoy the sun. Comfortable rooms cleaned every day. We had a bungalow with sea view and it was lovely. Mini bar including water replaced every day. Only disappointment was the beach next to the hotel which is very rocky and shoes are needed. Nevertheless one of the best hotels we both stayed. I would go back and thoroughly recommend if you want time to relax and be pampered.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded 1 week ago
Dear martini6145. We are so happy to see that you have enjoyed your stay with us in our Mitsis Laguna resort and spa. Our aim is to offer nice and pleasant holidays with no limits no mater the circumstances. We thank you for staying with us and we wish to see you in future again. With kind regards The Mitsis Laguna resort and spa team
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monic wrote a review Sep 17
Athens, Greece1 contribution
Wonderfull hotel,perfect for couple's and families.we had nice and relaxed holidays...I had a really great time at the bar but what made it so special was all of the perfect bar staff..I will come back soon.. thanks you all....
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded 1 week ago
Dear Journey10024908597 We thank you for all you say about our staff. We all do really appreciate you nice words and we thank you. We are happy to see that we have offered you nice and relaxing holidays and we hope to see you in future again in our Mitsis Laguna resort and spa. With kind regards The Mitsis Laguna resort and spa team
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PRICE RANGE
$149 - $412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mitsis laguna hotel anissaras
LOCATION
GreeceCreteHeraklion PrefectureHersonissosAnissaras
NUMBER OF ROOMS
351
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Frequently Asked Questions about Mitsis Laguna Resort & Spa
Which popular attractions are close to Mitsis Laguna Resort & Spa?
Nearby attractions include Sport Cafe Central (3.2 miles), Buggy Safari Motoxperience (1.5 miles), and Mojo Bar (1.7 miles).
What are some of the property amenities at Mitsis Laguna Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Mitsis Laguna Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsis Laguna Resort & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mitsis Laguna Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Mitsis Laguna Resort & Spa?
Conveniently located restaurants include Relax Beach Bar, Taverna Harakas, and Karavi Cafe Bar Restaurant.
Are there opportunities to exercise at Mitsis Laguna Resort & Spa?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Which languages are spoken by the staff at Mitsis Laguna Resort & Spa?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Mitsis Laguna Resort & Spa?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (9.0 miles).
Does Mitsis Laguna Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Mitsis Laguna Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.