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Mitsis Laguna Resort & Spa

Anissaras, Hersonissos, Crete 70014 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/30/21
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Free cancellation until 10/29/21
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Traveler (4761)
Pool & Beach (636)
Room & Suite (606)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mitsis Laguna Resort & Spa
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 10 hotels in Anissaras
Travelers' Choice
Mitsis Laguna Resort & Spa lies on the beach of Anissaras in the area of Hersonissos in Crete. It is a majestic and luxurious five-star hotel with a state of the art Wellness Spa that provides premium service. Guest accommodation in this five-star resort includes 351 luxurious rooms, consisting of 180 bungalows (34 of which shape a small island, surrounded by a lake and the rest are family bungalows), 90 beautiful sea view and garden view rooms, 79 superior rooms in the main building, and 2 presidential suites with a private pool for each. A number of infrastructures and facilities such as meeting rooms, tennis courts, beach volley, mini soccer court, gym, 3 seawater swimming pools, a kid’s pool, water slides etc. make the hotel an entertainment paradise for guests of all ages. The hotel places great importance on high quality gastronomy, as guests can try various gastronomic selections in the resort’s seven restaurants and 4 bars. The point of reference though is the unique sense of hospitality and the high standard of service in every guest encounter.
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Full view
Property amenities
Free parking
Free internet
Fitness / spa locker rooms
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Paid wifi
Pool / beach towels
Indoor pool
Outdoor pool
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Rooftop bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Family Resort
Great View
Languages Spoken
English, Russian, German, Greek
3276Reviews847Q+A100Room tips
Traveler rating
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Popular mentions
Lana wrote a review Today
London, United Kingdom18 contributions3 helpful votes
We stayed in Mitsis Laguna in the first two weeks of June. We had an amazing family holiday. The customer care was amazing, the staff is very friendly. They are always very helpful and attentive. We had a couple of small issues, but I am not going even to highlight them as all the problems were solved efficiently and quickly. Highly recommend this hotel. We also want to say hello to Yannis who is taking care of the main buffet, Michael who’s working as barista at the pool bar (he is making amazing frappe), Alexandros who is from the front desk reception, also girls from Champagne bar and a barmen who’s making an amazing “Basil smash” and Ewelina from the kids club. Thank you all!!
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Date of stay: June 2021Trip type: Traveled with family
Waynemorgan1 wrote a review Sep 2020
11 contributions20 helpful votes
Hotel's Favorite
I’m staying at the hotel now 6th September for a week this hotel is first class in every way the staff and food the best I’ve had at an all inclusive resort the fish restaurant so good as are all the restaurants on site. The rooms are very nice an a great view of the sea. Very clean in all areas of the hotel and staff always seen cleaning. Would I return yes and will recommend this hotel to friends and family
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Date of stay: September 2020Trip type: Traveled as a couple
5 Helpful votes
Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded Sep 7, 2020
Dear Stones1708 We so happy to hearing you are having a great stay with us in our Mitsis Laguna resort and spa. We thank you for staying with us and we wish you an unforgettable holiday in our property. With kind regards The Mitsis Laguna resort and spa team
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Chloe G wrote a review Jun 19
20 contributions
Hard to know where to start to talk about this amazing hotel. With all the uncertainty around covid this was quite a last minute decision but it couldn't have been better. Of all the hotels in Europe I have travelled to this by far exceeded them all with the extra touches and the attitude of the staff. Arrival We got a private taxi to the hotel and on arrival to reception we were brought cold towels to pat our faces down with which was a brilliant touch. Check in was super fast and efficient. We were escorted to our room in a golf buggy and on arrival in our room there was a plate of Greek pastries and fruit. Room The room we had (sea view bungalow room 506) was absolutely beautiful. Such a boutique looking room. Mini bar restocked every day with wine, soft drinks and water. Tea and coffee facilities in the room. A spacious balcony. Turndown service. Couldn't fault a single thing in the rooms. Hotel grounds The hotel itself was absolutely immaculate and the endless work done by the grounds staff really shows as it is kept beautiful with all the plants and trees and the cleaners work so hard to keep the entire hotel spotless. They were constantly making little improvements and doing work to keep the hotel in tip top shape. Restaurants The buffet was lovely for breakfast lunch and dinner. Georgios (sous maitre) who was sometimes at the buffet and sometimes at the a la cartes always greeted us with a smile and a chat and made us feel so welcome. Breakfast was the same every day but that's to be expected but lunch and dinners varied and there was some exceptional food. We also had brunch at the Asian which was divine. Tried all a la carte restaurants and whilst they were all amazing the best by far was the Italian. The food was so rich and so delicious we went 3 times! You always get welcome food on your tables (and shots!) in all the a la cartes and all the servers in there can't do enough for you. The creperie was absolutely divine and we had farrrrr too many crepes here. Sweet and savoury you could ask for just about anything and they were amazing. Not to mention the selection of around 10 flavours of carte dor ice creams available here and a whole section of amazing looking desserts. Safe to say we were frequent visitors of the creperie and Ice cream bar! Bars The laguna pool bar (main pool) offered a complete variety of drinks and the bartenders were more than happy to make any cocktail or drink you requested if they could. They were always so welcoming and never failed to serve with a smile and a conversation. The day Bar was equally lovely and similar comments can be said. Aggeliki often served us here and would go out of her way to make sure we were having the best time. The night bar is where we spent our early evenings before dinner and due to with it being quiet from covid we actually had the whole bar to ourselves every night. Giorgos absolutely made the best cocktails in laguna. He made us absolutely anything we would ask for and they were all divine. We also tried the champagne and sushi bar and wow the cocktails in there were absolutely divine, with the bartender making us a special cocktail based on what we liked to drink. Not forgetting the tray of chocolates you get served with your drinks! Waiter service They have waiter service around the pool and on the beach plus in all the other bars. You could spend all day on the beach not getting yourself a single drink because of how attentive they are. Not to mention being brought watermelon twice a day as a refreshment. If you got up to get a drink in any of the bars they would get you to sit straight back down because they wanted to come serve you themselves. They truly want to give you the 5 star experience. Shops We visited both the jewellery store and the Motus clothing store in the hotel and both were brilliant. In the clothing store she went above and beyond to help us find a gift for our friend. Sabina in the jewellery store had us jewellery custom made based on our requirements and couldn't have done more to try to help us get something perfect. In neither of the shops were the staff in any way pushy to buy anything. The mini mart is also great for snacks, games, swimming cossies etc. Entertainment There were three acts on rotation through the week in the evenings. Xenia was by far our favourite. She has a stunning voice and the way she interacted with everyone in the crowd made it so much more fun. We didn't go to the amphitheatre for the mini disco or the main shows but could see from the boards that there were a variety of shows being put on. Overall this hotel was absolutely all we could have asked for and more and it's the first place I've visited that I would say with 100 percent confidence I would come back to.
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Date of stay: June 2021Trip type: Traveled with family
Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded 2 days ago
Dear Guest, thank you for taking the time to review our hotel. Your review is detailed and really helpful. Your feedback makes us proud … and motivates us at the same time! It is very rewarding to know how much our guests enjoy themselves in Mitsis Laguna Resort & Spa! Kind Regards, Mitsis Laguna Resort & Spa
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trevorPards wrote a review Jun 16
Luton, United Kingdom4 contributions9 helpful votes
From the moment we arrived the whole experience was superb, quality service from everyone, nothing was too much for any of the team, the fantastic al-a-carte dining experiences with recommendations from the wonderful attentive team was above and beyond expectations. along with the venue itself. Comfy sunbeds & plenty of them, a choice of where to top up your tan with the various pools to visit. Great entertainment and chilled bars to visit in the evenings for the champagne and sushi lovers all included. if you miss breakfast a delightful brunch was available. I am usually difficult to please & especially given the current challenging circumstances we felt completley safe and relaxed the whole time. We will go back and I would thoroughly recommend to others who enjoy quality & service you will enjoy.
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Date of stay: June 2021
Sleep Quality
Room Tip: choose one of the sea view bungalows
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Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded 2 days ago
Dear Guest, we would like to thank you for taking the time to review our hotel and for your kind words. We are glad to know that you have really enjoyed your stay at Mitsis Laguna Resort & Spa! We hope to be able to welcome you back very soon. Kind Regards, Mitsis Laguna Resort & Spa team
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emma wrote a review Jun 12
Westbury, United Kingdom9 contributions
Me and my new husband visited this beautiful hotel in Crete, where the staff were friendly helpful professional and by the end of our stay felt just like extra family members! truly an amazing experience and we would love to go back🙏 I recommend this hotel.❤️
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Date of stay: April 2021Trip type: Traveled as a couple
Response from MitsisLaguna M, Υπεύθυνος at Mitsis Laguna Resort & Spa
Responded 1 week ago
Dear Guest, we would like to thank you for taking the time to review our hotel. We are happy to know that you had an amazing experience in Mitsis Laguna Resort & Spa and that you would love to return! Wishing you lots of love and happiness on your marriage, we would like to thank you for having chosen our hotel to celebrate this very special occasion! We look forward to welcoming you back, in the near future Kind regards, Mitsis Laguna Resort & Spa team
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$149 - $412 (Based on Average Rates for a Standard Room)
mitsis laguna hotel anissaras
GreeceCreteHeraklion PrefectureHersonissosAnissaras
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Frequently Asked Questions about Mitsis Laguna Resort & Spa
Which popular attractions are close to Mitsis Laguna Resort & Spa?
Nearby attractions include Sport Cafe Central (3.2 miles), Mojo Bar (1.7 miles), and Luxurious Furs (1.1 miles).
What are some of the property amenities at Mitsis Laguna Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Mitsis Laguna Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsis Laguna Resort & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mitsis Laguna Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Mitsis Laguna Resort & Spa?
Conveniently located restaurants include Relax Beach Bar, Mc Delly's Casual Restaurant, Hersonissos, and Taverna Harakas.
Are there opportunities to exercise at Mitsis Laguna Resort & Spa?
Yes, guests have access to an indoor pool, a sauna, and fitness classes during their stay.
Which languages are spoken by the staff at Mitsis Laguna Resort & Spa?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Mitsis Laguna Resort & Spa?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (9.0 miles).
Does Mitsis Laguna Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Mitsis Laguna Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.