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Boat Lagoon Resort, Phuket

Traveler (181)
Room & Suite (125)
Pool & Beach (11)

About

#1 of 2 hotels in Phuket
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Airport transportation
Free internet
Wifi
Internet
Hot tub
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Good to know
HOTEL CLASS
154Reviews
5Q+A
25Room tips
Traveler rating
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Popular mentions
Being a long standing member of Karma I booked my holiday at the Karma Boat Lagoon Phuket 6 months prior to my travel & I requested a Marina view studio apartment which I didn’t receive. Not only was it not the correct location that I asked for but my apartment was very run down cabinetry was terrible I couldn’t even close my wardrobe door. The worst part was the bathroom, the floor tiles were chipped in a lot of places & the shower recess floor & wall tiles were mouldy I had to wear my rubber thongs when I had my shower. I reported my dissatisfaction to reception but unfortunately as the resort was fully booked they couldn’t move me to another apartment. I had no alternative but to check out & find another resort somewhere else which is what I did. The staff were very nice & apologetic so I had no problem with them at all. I think it was just out of their control. Karma resorts in my experience have a very high reputation in quality but unfortunately this one has let the rest of them down badly. I have stayed in many Karma resorts in different parts of the world & they have been fantastic. This resort in my opinion doesn’t deserve to carry the Karma name it just doesn’t fit. It needs major renovation to come up to scratch even the reception foyer is shabby even a fresh coat of paint would improve it. My advise have a look at your apartment before you check into it.
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded 2 weeks ago
Dear Value Guest We would like to inform you that, we are Boat lagoon Resort not a Karma royal boat lagoon. They are just located on our property. However we will pass your comment to them. Thank you for your kindly understanding Kind Regards, Boat Lagoon Resort.
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We thoroughly enjoyed our stay in a large 2 bed villa overlooking the canal. Very spacious, excellent aircon, free WiFi, mosquito machine, tea/coffee. Serviced daily. Friendly staff - very helpful. Supermarket close by in the marina to self- cater. The restaurant also offers room service and we enjoyed tasty Thai dishes. Really cannot fault anything. We did have a hire car so could travel around the island. However without a car, this is far from the beaches. Highly recommended.
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded Jun 11, 2019
Dear Value Guest Greetings from Boat Lagoon Resort We would like to thank you very much for selected to stayed with us and thanks for taking time to review our resort. It's always heartwarming to hear that, you like our service. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team.
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The Resort menu has a broad selection of dishes but it was a Thai meal we were seeking. Gail ordered the Pad Thai and was delighted by the presentation and taste of this dish- one of the best ever. I had the Tom Yum Goong soup - plentiful, spicy and delicious. We also ordered the marinated smoked shrimpNam Prik Goon Sieb which was so spicy we couldn’t eat more than 1/4 of the dish. We were later informed that this was rated as a 3 - 4 red peppers dish!!! Recommended Resort restaurant.
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded Feb 21, 2019
Dear Value Guest Greeting from Boat Lagoon Resort Phuket Thailand Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking was appreciated.” We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team
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Great view of the harbour, amazing air conditioning in the Thai climate. Facilities are all around within the vicinity with a buggy to bring you. Quiet and security is good. The blackout curtains really help you to sleep in when the sun is up, especially if you’re facing the morning sun.
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded Feb 14, 2019
Dear Value Guests Greeting from Boat Lagoon Resort Phuket, Thailand. We would like to express our sincere thanks for selected to stay with us with good comment. It's always heartwarming to hear that. We are looking forward to welcoming you again in the near future. Kind Regards, Resort Management Team
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Always stay here for business trip. More convienient and new room renovation. Nice stay with nice food. Location before access to patong beach. Near many local food and for business and personal vacation
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Response from tarapongN, Resident Manager at Boat Lagoon Resort, Phuket
Responded Feb 7, 2019
Dear Value Guest Greeting from Boat Lagoon Resort Phuket Thailand . Thank you very much for your selected to stay with a good comment. Hope to see you in the next time. Kind Regards, Management Team.
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PRICE RANGE
$36 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phuket boat lagoon hotel rawai
LOCATION
ThailandPhuketPhuket TownKoh Kaew
NUMBER OF ROOMS
266
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