Wonderful hotel that I cannot recommend enough. The full team from the hotel management through to the gardening team are wonderful. Food was excellent, wide selection of drinks and snacks available plus all food is a full a la crate service overlooking the beautiful Caribbean Sea.

Overall nature, the beautiful views and the impeccable service delivered during our 6 day stay at COCOS Hotel. The staff from reception to dining and housekeeping were kind and friendly. The meals were delicious. The experience was unique. However, there were a few missteps that led us to believe if COCOS delayed the reopening by 2 weeks the guest experience could have been much better. First, when we arrived, there were none of the 3 bars open for 2 days. To get a drink you had to go to the dining area. Second, there were numerous instances where meals listed on the menu were not available to order. Third, the gate to access the beach on the left side of the resort was locked for at least a day. Forth, there was 1 night of entertainment during our 6 day stay. Fifth, as noted in the CO-VID details on the COCOS website, the spa was closed. I inquired about any discounts or incentives to compensate for the closure of the spa and main pool and was told, there will be substitute amenities, we received no such items. Sixth, the cottage doors do not align with the door frames, leaving gaps which allow "nature" to enter the room. Seventh, there was ongoing construction and cleanup during our entire 6 day stay (i.e. resetting the stone and concrete around the dining room). Eighth, I slipped and fell going down the hill to the dining area, perhaps additional hand rails or friction can be added. For the reasons noted, patrons who stayed during that first week after reopening should have received some discount or a free night. The resort was not prepared and did not deliver to it's full capability.

What can I say about this resort, truly amazing, intimate, relaxing and very special, be prepared for some steep hills but the views are worth it. Two fab beaches. The staff are so helpful and the food is fab. We had a pool room and I can highly recommend it, the views will not disappoint, being in your own pool listening the the waves crash below. Heaven on earth. All hotel staff wore face masks, we weren’t required to wear them, there was lots of hand sanitizer around the resort and we had disinfectant spray and hand sanitizer in the room. The resort felt very clean and safe, I wouldn’t hesitate to go back.