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Sugar Ridge

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1,015 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Nottingham, United Kingdom
Reviewed March 19, 2017

We stayed at Sugar Ridge for 3 days prior to moving on to Nevis and St.kitts. The transfer to the hotel was lovely. On arrival we were greeted by lovely , helpful, cheerful staff. We had booked a room with a pool, however, we were told that due to celebrating our wedding anniversary, we were being up graded.The upgrade room...

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Helpful?
2Thank JooWoo
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We certainly appreciate your pleasant TripAdvisor review and for sharing your anniversary with us at Sugar Ridge. Our team here love to share this paradise with guests and it shows in their warm and generous nature. Our manager’s party is our way of welcoming our guests and we’re glad you had a good time. Please do come and visit again.

Reviewed March 19, 2017 via mobile

Nice looking hotel, set at the foot of a leafy hill. Very open with nice views from the restaurant. The swimming pool could be bigger but the facilities there are great. Good gym and lovely, but pricey, spa. Very friendly staff throughout and good location for Jolly Harbour, Ffryes and Darkwood beaches. Walking distance to the many restaurants in Jolly...

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Thank markph7
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your TripAdvisor review. Our location is what draws guests like yourselves to us, and we’re so happy to hear you loved the views. We will be sure to pass along your kind words to our team members and hope you’ll find your way back to sugar Ridge someday.

Reviewed March 17, 2017 via mobile

After being delayed 5 hours, we arrived to sugar ridge and were welcomed by Torrey with rum punch in hand and a huge smile! He started our our trip on a good note, and helped us end on the best note! The rooms were exceptional, views superb and staff beyond kindhearted. Every question was met with an answer, and every...

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2Thank madison s
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you so much for your insightful TripAdvisor review! While nature provides us our magnificent location and wonderful views, it is our team that brings a Sugar Ridge experience together. We thank you for graciously mentioning some of them by name and we will be sure they know of your kindness. There’s so much to see and do on Antigua...

Reviewed March 17, 2017 via mobile

Sugar Ridge is built on the side of a hill, so getting around is difficult. We had one of the units farthest away from the reception. We always had to take a shuttle to our room as you can't drive your car to the room. The room was excellent, clean, well furnished, with beautifully landscaped grounds. Our unit had a...

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1Thank thouks1
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We appreciate your recent stay with us and for writing a TripAdvisor review. By its name, we are a hillside location, but we’re happy to hear you took advantage of our shuttle service to and from your room. With shuttles to nearby beaches we can offer our guests the best of both worlds. And as always, our team are great...

Houston, Texas
Reviewed March 15, 2017

Sugar Ridge was a wonderful, quaint hotel with amazing views and a very pleasant and helpful staff. The shuttle to the beach ran whenever we requested and it was only a 5 minute drive. The hostess at the Sugar Club, Jojo, the waiter, Chris, our shuttle driver, Bryan, and the bartender, Mr. Looby, were all particularly wonderful. Carmichael's was absolutely...

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2Thank bessfindley
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your TripAdvisor - it’s appreciated! We feel very lucky to have such a beautiful location to enjoy beautiful Antigua. But without a warm and professional team, we are just another pretty property. So – thank you for honoring our team, many of them by name. We hope to see you again sometime.

Jacksonville, Florida
Reviewed March 13, 2017 via mobile

Wonderful hotel sitting on a mountain side with views of the harbor. Spacious rooms with large baloncy and plenty of steps-stairs and pathways throughout the property. The entire staff was most accommodating and very polite. We enjoyed the pool side everyday and Carleen was there to be sure you were comfortable and hydrated. Carmichael's, the restaurant at the top was...

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1Thank shinton2017
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for staying with us at Sugar Ridge on your first trip to Antigua – it’s appreciated! It’s very nice to hear that you loved so much of what Sugar Ridge is all about and would consider visiting us again. Our team loves what they do and it shows, and we will be sure to pass along your kind...

South East England, United Kingdom
Reviewed March 11, 2017

I had a big, birthday coming up, and was asked where did I wish to celebrate this.Having spent a superb ten days here previously, I immediately thought of Sugar Ridge and Antigua! Superbly positioned, just off Jolly harbour, with spacious accommodations, views to die for and most importantly smiley, courteous staff. Yes this hotel is built on a hill, the...

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1Thank AnneJ-C20
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your repeat business and let us again wish you a very Happy Birthday! We love hearing when a guest truly loves everything we offer at Sugar Ridge – especially our service. We will pass along your very gracious words to all of the team members you have pointed out by name, and will look forward to seeing...

Newcastle, United Kingdom
Reviewed March 3, 2017

This hotel has a great position on the Hillside overlooking Jolly Harbour and its Marina. We had a very spacious room with a beautiful view, unfortunately we experienced some technical issues with the room, but the management were swift to ensure we were moved to an even better room with an even more beautiful view. As reviewed elsewhere there are...

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4Thank Dave C
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We thank you for your TripAdvisor review and your kind words! We truly believe that excellence must be modeled and not demanded. Our team at Sugar Ridge are truly authentic in their desire to ensure every guest has a memorable stay. If we are told about an issue, our team will try their best to make it better; we see...

Vasteras, Sweden
Reviewed March 2, 2017

I've just returned to Sweden after a lovely stay of nine nights at Sugar Ridge. The resort is built on a ridge which means that there are lots of stairs to climb within the resort but, provided you've got strong, healthy legs, it's all worth it because of the spectacular views from the rooms. I stayed in room 19 which...

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5Thank antewelen
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We appreciate you taking the time to write such a thoughtful TripAdvisor review. We’re sorry to hear your air conditioning wasn’t working and trust you reported it to the front desk as they would have assured it was fixed. On balance, it sounds like your trip was memorable both of Sugar Ridge and Antigua. We will pass along your kind...

New York
Reviewed March 1, 2017 via mobile

The building, the views the sugar club the staff... all amazing my only concern the climbing to get to the room... and the distance from the beaches... beautiful but I will skip it next time. They have a shuttle taking you to the beach but this is every 45-60 minutes I end up taking taxi all the time. The plunge...

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Thank mtienna
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your recent stay at Sugar Ridge, we certainly appreciate you trying us out and for taking the time to write a review. Not only do we have shuttles to nearby beaches, but also to take guests to their rooms. Please do return to our beautiful island someday.

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 

Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range: $186 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Ridge 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
Sugar Ridge Antigua/Jolly Harbour
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Questions & Answers

Here's what travelers have asked, with answers from Sugar Ridge staff and other travelers.
46 questions
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Questions? Get answers from Sugar Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best view rooms without pool, Numbers 56-57 are on the hill, the bigger number, the worst view”
696katherinep, 1 week ago | Read review
“Ask questions of reception when making your reservations. I cannot imagine any rooms being less than good.”
karenmC6587WS, 2 weeks ago | Read review
“All rooms st this resort have a great view of the property. ”
Houston0010, 2 weeks ago | Read review
“ask for a low number if you don't want a hike”
D&D_Holiday_feedback, 3 weeks ago | Read review
“The higher the room number the better the view.”
274davec, Mar 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question