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Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le Palace
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1,617 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Brussels - Le Palace
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Showing 1,074: English reviews
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice stay, hotel staffs were very helpful. The reception staffs are welcoming. Room was clean and the bed very comfortable. The hotel is close to the station and shopping malls. Easy to locate as it is in the centre and we have many small restaurants which are not far from the hotel. We enjoyed our stay

Helpful?
Thank KFor6
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear KFor6, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm more than happy to read you enjoyed your stay with us and that we were able to help you where needed. We couldn't wish for a better way... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Silent and clean, first class service, breakfast is very pleasing. Excellent ambiance. Recommended everyones. Near the city and shopping center. Go every historical pleaces and centers via walking. Thanks all of them.

Helpful?
Thank Serkan U
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Serkan, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace. Thank you for your visit and for taking the time to share your feedback. I'm delighted to see we could make your stay in Brussels unforgettable. We look forward to welcoming you back again soon! Kind regards, Steven D. Community Supervisor #seeyouinbrussels More 

Paris, France
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very well located, just opposite to the metro station (2 min) and opposite to the bus stop (3 min), at the same time very close to the shopping area City2 / Inno Gallery/Rue Neuve (5 min). Room was very clean and very well serviced, with a nice bathroom.The internet connection was working well. I especially liked that... More 

Helpful?
Thank travellmore
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear travellmore, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace. Thank you for your visit and for taking the time to share your comments. I'm sorry to hear you ended up not having a positive guest experience. Please accept our sincerest apologies for the stress we have caused on the day of your departure. Rest... More 

Lahore, Pakistan
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Located in downtown city surrounded by other hotels shopping centres and many dining options.Rooms are spacious and tidy.Business centre is nice too. Front desk staff is co-operative. Breakfast is very nice by European standards.

Helpful?
Thank jamshedbutt
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear jameshedbutt, Thank you for visiting the Crowne Plaza Brussels - Le Palace and thank you for sharing your experiences on TripAdvisor. I'm delighted to see you enjoyed your stay in our hotel and the area we are located in. We look forward to welcome you back again soon! Kind regards, Steven D. Community Supervisor #seeyouinbrussels More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

I stay there for two nights with my friends for holidays. As mention in some previous comment that the hotel had only one bar and one Resturant which is true with such a beautiful property it's not fair for guest. the front desk team is amazing, the gentleman behind the bar in the afternoon didn't remember his name was so... More 

Helpful?
Thank Naveeee
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Naveeee, Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm delighted to see you had a great stay in the Crowne Plaza Brussels - Le Palace and that my colleagues were able to help you where needed! One of our slogans is 'You First' and it's great to see our guests... More 

Buenos Aires, Argentina
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed July 19, 2016

The building itself is beautiful and thus, the place is nothing but pleaseant to the eyes. Service is very good and the restaurant, too. Good location. However, there is a lack of maintenance / restoration that cast a shadow over what could be a wonderful experience. It is clean but lacks work on it. For a Hotel of such a... More 

Helpful?
Thank sbaldini
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear sbaldini, Thank you for visiting and reviewing the Crowne Plaza Brussels - Le Palace. I'm happy to see you enjoyed the service we provide and the quality of our restaurant. Our technical and maintenance team is working hard to maintain our property in order to provide an even better guest experience. We look forward to welcoming you back again... More 

1 review
3 of 5 stars Reviewed July 17, 2016

very well located , just opposite the hotel a metro station . clean rooms , spacious and very well serviced, very helpful staff . the internet connection was so weak but most of the time we couldn't really connect the internet coverage was only in the walkways and in the hotel lobby , the AC in the room wasn't at... More 

Helpful?
Thank Jawad N
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Jawad N, Greetings from the whole team at Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your experiences on TripAdvisor. I'm sorry to hear your stay wasn't completely up to your expectations. Please accept our sincerest apologies for the inconveniences you've suffered due to the A/C and the internet... More 

Melbourne, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

First and foremost I would like to say a massive thank you to all the staff for making our stay so enjoyable. We were given a complimentary upgrade to a suite which was incredible, as well as a complimentary bottle of prosecco. Everyone was so helpful and had a lot of knowledge about the area. I really loved your breakfast... More 

Helpful?
Thank Sophie M
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Sophie, Sunny and warm greetings from the whole team at the Crowne Plaza Brussels - Le Palace. Thank you for your visit and for taking the time to share your comments. I'm delighted to see you rated your stay with 5 stars. It's something our whole team takes great pride in and I surely won't hesitate to share this... More 

Granada, Andalucia, Spain
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

What a shame quite a nice hotel. Staff friendly if a bit disorganised. Breakfast has got to be one of the worst I've ever had. Cold and greasy and the staff unhelpful. Shame to say it reflects Brussels. What a dirty city. Supposed to be the centre of the EU. Won't be going again. Hated the airport. Was really looking... More 

Helpful?
Thank hotelreviewerspain
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Madam, Thank you for your visit and for taking the time to share your feedback on TripAdvisor. We're very sorry to hear you didn't enjoy our breakfast. A lot of our guests love the breakfast we serve in our restaurant. Nevertheless we appreciate your comments and I will share those with our team so we can improve our services.... More 

London, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 7, 2016

Stayed for 2 nights and was given a very spacious room. The room and bathroom were relatively clean but very dated. Parts of the wall and flooring were coming off (see attached pic). Bathroom had a few stains and the shower was weak. Wifi was very spotty as well and kept going on and off. The hotel has only one... More 

Helpful?
Thank W0lfpac
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear W0lfpac, Thank you for visiting our hotel and for taking the time to share your feedback. I'm sorry to hear your recent visit didn't meet your expectations. Please accept our sincerest apologies for the inconvenience you've suffered and don't hesitate to contact me and provide me your stay details so we can look into all of the issues above.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $87 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
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