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Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le Palace
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1,644 Reviews from our TripAdvisor Community

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Showing 1,091: English reviews
Los Altos, California
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Exceptionally well-designed rooms: very comfortable bed, and a lighting system that allows you to control everything from your bed. The rooms would be perfect for a single traveler, and might be a bit small for a couple. Service was both very friendly and effective. They were very helpful in printing some material I needed. free to use computers in the... More 

Helpful?
Thank G C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear G C, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace. I'm delighted to see you enjoyed your stay with us. A positive guest experience is something we take great pride in and I won't hesitate to share this with our team. We hope to welcome you back again soon! Kind regards, Steven D. Community... More 

Birmingham
Level Contributor
208 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Big, fresh, welcoming. All the receptionists etc speak good English. The room we had was fantastic - it was a suite in the 7th floor with an annexed reading room and lovely old doors. We even had a small entrance room, which you closed up with a door which matched the wardrobe and you wouldn't know it was there which... More 

Helpful?
Thank nimbledolphin
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear nimbledolphin, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for choosing our hotel during your last visit to Brussels and for taking the time to share your feedback. I'm delighted to see you enjoyed your room and appreciated our staff. Nevertheless, I will share your comments with our team so we can... More 

London, United Kingdom
Level Contributor
261 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good reasonable priced Hotel. Rooms are very comfortable, breakfast is good. The bar has an EDDIE Merkez display and some nice cycles. Easy parking nearby on street.central Brussels position. The restaurant is untried by us but many good places in walking distance. See TA

Helpful?
Thank GarryGT
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning GarryGT, Thank you for posting your comments on TripAdvisor. Unfortunately for us, you reviewed another hotel ;-) We don't have an Eddy Merckx bike in our bar, but if you're into Jazz, I would recommend you to try our Brasserie Deco Verre, showing several pictures of Jazz legends in an atmosphere that brings you back to the Art... More 

Level Contributor
128 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Perfectly situated just moments away from the town centre. Club rooms were spot on, very good size, couple of soft drinks and beers in minibar free of charge. Staff was all very pleasant and helpful. Breakfast is what you expect from a crown plaza, recommend to pre pay on booking well worth the money. Just remember hotel tax, couple of... More 

Helpful?
Thank Wayne P
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning Wayne P! Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and thank you for taking the time to share your comments on TripAdvisor. I'm happy to see you enjoyed your stay with us. Nevertheless I'll share your feedback with our teams so we can keep on improving our... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is clean. Service at the reception was very helpful on different occasions. Service at the restaurant could be better but food was just fine. Very good location with great connections. It is good value for money.

Helpful?
Thank Vukosava C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning Vukosava C! Thank you for your visit to the Crowne Plaza Brussels - Le Palace and thank you for taking the time to share your comments on TripAdvisor. I'm delighted to see you enjoyed your stay with us. We truly appreciate your feedback and I won't hesitate to share this with our team so we can maintain and... More 

Montreal, Canada
Level Contributor
198 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was a guest at this Crowne Plaza as part of a vacation around western Europe with my fiancee. I can say that we were more than happy with the choice we made of staying there. Here's how our experience went: 1- Location Probably one of the best features of the hotel and a main reason why we wanted to... More 

Helpful?
1 Thank SagaLEB
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear SagaLEB, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your stay and for taking the time to share your feedback on TripAdvisor. I can't express how happy we are to read your review. A positive guest experience is something we take great pride in and I won’t hesitate to share it... More 

Frederick, Maryland
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into Brussels and found this hotel very easy to get to by train (5-10 min walk from train station). Reception staff was very friendly and accommodating. The room was huge by European standards, clean, and comfortable. The hotel was an easy 10-15 minute walk to the Grand Place, restaurant row, and all of the main sites. The metro... More 

Helpful?
Thank AndraMaryland
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning AndraMaryland, Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm delighted to see you enjoyed your stay with us. A positive guest experience is something we take great pride in. I hope you enjoyed Paris as well and we look forward to welcoming you back again soon! Kind regards, Steven... More 

denver
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 1 week ago

While the staff is very congenial and helpful, the hotel itself is a bit dated and a bit passed its prime. It's neither modernized nor does it have a sense of history or up keep. And, certainly no character, if of interest while in Brussels. As for the quality of the rooms and service, our first room's air conditioning was... More 

Helpful?
Thank Peter C
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good morning Peter, First of all, I would like to apologize for the inconveniences you've suffered during your last stay. Rest assured those issues will be looked into, for both rooms you stayed in (740 and 253). As my colleague at the front desk already acknowledged, we regret you didn't receive the wake-up call. Again, this will be looked into... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Reception staff ok, warm enough and welcoming. Bar staff terrible, took 15 mins before I got a drink in an empty hotel bar on a Wednesday night. Breakfast staff just generally a bit aloof and lacking in any customer skills. Food average at breakfast. Don't get room 715 if you book. Right next to what sounded like a huge fan.... More 

Helpful?
1 Thank mattbambo
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Mattambo, Thank you for your visit and for taking the time to share your feedback. I'm sorry to hear your recent stay wasn't up to your expectations. We appreciate your comments and please accept our sincerest apologies for the inconveniences you've suffered during your stay. Rest assured all of the issues above will be looked into by the concerning... More 

Berkhamsted, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

For business users this hotel is convenient. The airport is can be reached easily by train, the North station being 5 minutes walk from the Hotel. Also the Eurostar arrives at Midi station which is 10 minutes by direct Metro with Rogier station 100 m from the Hotel. For those working at the EU Covent Garden building your office is... More 

Helpful?
Thank Peter R
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Hi Peter, Thank you for choosing the Crowne Plaza Brussels - Le Palace during your recent visit to Brussels! We're more than happy to see you enjoyed your stay with us. A positive guest experience is something we take great pride in so I won't hesitate to share this with our team! We look forward to welcoming you back again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $99 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Romantic Hotel in Saint-Josse-ten-Noode
#2 Luxury Hotel in Saint-Josse-ten-Noode
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