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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
Sheraton Brussels Hotel
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1,853 Reviews from our TripAdvisor Community

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Showing 1,194: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 9, 2012

My wife and I thoroughly enjoyed our trip to Brussels. We found the hotel welcoming but had a few issues. The room was good sized, clean, good bed. Undortunately although a good location, it's by a main road and the noise is dreadful, sirens all through the night. Wifi is available, but only in reception, so very busy in the... More 

Helpful?
1 Thank BarkerN
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

The most sincere apologies from our concierge team. They are normally able to well handle luggage storage even on a busy weekend, and we are very sorry that we failed in that regard during your visit. We do hope you will come back to give us another chance. Kind regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More 

London, United Kingdom
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 9, 2012

Stayed for four nights over Easter with my wife, and overall, happy with our choice. The hotel is well situated and no more than 15 minutes walk from the main square, if like us, you enjoy walking, you will be able to walk to most places of interest from here. We didn't have much interaction with the staff, but what... More 

Helpful?
Thank Martin C
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you for your review and for saying that you would not hesitate to stay again (we do hope you will!). Also we appreciate that you noted that the pool is not so cold (it is honestly kept at a temperature of 26 degrees celsius minimum), although admittedly our hotel and pool were very busy during the Easter weekend. For... More 

Sheffield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2012

Stayed here for two nights in April. Check in was fast, and easy. We stayed in an extremely large twin room, with two extremely comfortable double beds and 4 pillows each! I can testify that this room was big enough to have a game of football with my friend!!! The cleaners could not be faulted, and were helpful when I... More 

Helpful?
Thank inomnomnom
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Dear guest, Thank you for your review and for not finding anything to "fault" us on :-) We appreciate your kind words and look forward to having you and your football-friends back very soon. Kindest regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More 

London, United Kingdom
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 3, 2012

The Sheraton is in a brilliant central point at the end of Brussels main shopping street and walking distance to most sights, as well as on top of a metro station. Service was excellent and the hotel is really up to Sheraton standards, which is not always the case in Bx. I also really liked not being charged to use... More 

Helpful?
Thank LKD80
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

We thank you for your review and for your comments, especially on our 'exceptional service' which our staff sincerely strives to achieve with every guest. I am sorry that you found our pool to be cold (it is honestly kept at a temperature of at least 26 degrees celsius); perhaps you will find it more inviting during your next stay... More 

Europe
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 3, 2012

Having travelled around the clock to reach Brussels Airport, all I longed for was a good night of sleep. I won the Sheraton using Priceling. I use Priceline quite a bit - also in Brussels, and have won some great stays over the years, but this was a memorable one. I was very pleased to see the hotel towering over... More 

Helpful?
Thank CalimeroEurope
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you so much for your thorough and complete review; our 'courteous and polite' staff very much appreciates your positive words! We look forward to having you back soon for another stay in our comfortable Sheraton Sweet Sleeper beds :-) Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More 

Marlow, United Kingdom
Level Contributor
109 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed April 3, 2012

We stayed at this hotel for Valentines weekend 2010 and had a great time. I asked for an up-grade which was fab as it was a beautiful large room with a kingsized bed. The hotel is right in the centre square of the city so easy to get around, however, we did not go out much as it was minus... More 

Helpful?
Thank DavidC55
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you for your review and generally positive comments. We are sorry that you found the pool to be cold (it is honestly kept to a temperature of minimum 26 degrees celsius!). We look forward to welcoming you back soon for Valentines or another occasion. Kind regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More 

Shanghai, China
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 27, 2012

Good location, easy to reach. Nice price, and also nice service. As an SPG platinum member, it would be a top alternative in Brussels.

Helpful?
Thank KelvinZhang
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

We appreciate your positive review, especially the comments of "nice service" and "good quality/price ratio". We sincerely look forward to welcoming you and your family back soon to your "top alternative in Brussels". Regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More 

Washington DC, District of Columbia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 25, 2012

I decided to visit Brussels for the weekend, and got a great deal on this hotel on Hotels.com. The staff were very friendly and helpful- from suggesting good restaurants to ordering a cab for me they really made the stay pleasant. The room was very big and clean (I was on one of the member floors), but the sound insulation... More 

Helpful?
Thank mrmewe
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Dear guest, Thank you very much for your kind words, especially for the inspiring title "The Staff make this hotel great" (i.e., we firmly believe that friendly & welcoming staff are the greatest of all our assets!). Thank you also for "definitely recommending" our hotel. We look forward to welcoming you, and your friends, family & colleagues, back to your... More 

Chicago, Illinois
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 23, 2012

The Good: The rooms are a bit dated, but they are clean and spacious. The hotel may not be centrally located, but it is close enough to the center and the metra is just steps away from the hotel's front door. The staff are generally friendly and they do have a fairly functional business center (ample computers, free printing, etc...).... More 

Helpful?
Thank Arjuna888
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you for your review and for noting that our rooms are spacious and our staff is friendly :-) We are surprised that the wired internet access was not working in your room? (we hope you contacted our guest service center to fix the problem?) We look forward to welcoming you back soon to our hotel. Kind regards, Palmer Colamarino... More 

Bellevue, Washington
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 22, 2012

As others have said, the rooms here are very large, but the furniture is in need of an update. Surprising, but there isn't even a clock in the room, nor is there wireless available. As a Platinum Starwood member I had access to the Club Lounge with wireless, but the system is designed that you must sign in after every... More 

Helpful?
Thank ppeter9190
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Dear guest, Thank you for your review. We are glad that you found our staff to be very nice and friendly. As stated here before, we are hoping to install wifi access in the guestrooms in the near future. We also continue to work with our owning company on the planning of a full renovation in the coming future. We... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Brussels Hotel

Address: Place Charles Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $93 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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