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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
Sheraton Brussels Hotel
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1,848 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
Toronto, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sheraton for 3 nights in August. We got a great deal for $95 CAD a night through Expedia. The room was very spacious. An awesome change from our tiny room in Paris (which was much more expensive). The check in staff and concierge were friendly and the concierge was very helpful. They have a locked room... More 

Helpful?
Thank Mangoseeker
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Mangoseeker, Thank you very much for taking the time to leave your detailed review following your stay in August this year. We are very glad that you have appreciated the friendly staff and our large & comfortable rooms. Your comments are very useful for other travelers and/or future guests. In relation to your remarks concerning breakfast rates, we serve... More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed two nights for family trip. Reception was very considerate to update our room to suites, as I was traveling with my sister and dad. The suites has one living room, two bedrooms, two showers, and two toilets, so very spacious! We had a very comfortable stay there! Improvement can be to have clear parking sign of hotel name... More 

Helpful?
Thank Angela W
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Angela W, Thank you for your recent stay and we are glad that you enjoyed the suite upgrade. In relation to your remark concerning the parking, the difficulty to find the parking entrance is also due to the works on the square. The hotel does not have its own parking but is bordered by some independent facilities - one... More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our God daughters live in Belgium and we wanted to do a special City trip. We booked the 2 bedroom suite and were very happy we booked here. We received an email in advance with directions on where to park, notification that the club lounge was closed for renovation and insight about our stay. From the start it was a... More 

Helpful?
Thank Rebecca N
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Rebecca N, Thank you very much for your lovely and great comments. We are happy that you enjoyed your recent stay with your God daughter and that we have exceeded your expectations. We all looks forward to welcoming you back very soon for another city trip with your family. Warm regards, Marie-Anne Paolillo Executive Assistant More 

New Delhi, India
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there twice in June and August 2016 for business. Both the times rooms were big & spacious and with a view of the city. Breakfast has ample number of choices, good service, free internet. Good location of the hotel, 5 mins walk to the train station and to the city center as well. Only negative feedback - on my... More 

Helpful?
Thank NikDix
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear NikDix, Thank you for both stays and we are glad that you enjoyed the spacious rooms with view and our buffet breakfast as well the central location. Sorry for the negative point - the forgotten tea refill in the room - we will reinforce the importance of excellent service to the housekeeping staff. Once again, we thank you very... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The Sheraton property in Brussels is badly demanding a makeover! It is well located amidst restaurants (good ones), close to the tourist spots, near a taxi bay etc. The hotel is average - the rooms are good sized but lack basic amenities - Air conditioning was very bad! We complained and the staff told us that they can't help us... More 

Helpful?
Thank 598megham
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, 598megham, for staying recently with us and for taking the time to leave your review. Please be assured that we have taken note of your remarks concerning the general conditions of the room, especially the air condition iissue. We do apologize for any inconvenience this may have caused you. Note that we are in the initial planning phases... More 

Level Contributor
16 reviews
10 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We booked this family room as the last stop on our European tour. With the heightened security and building work to the front it was a challenge getting there. Parking, which was not made clear, is in a public shopping mall. It would have been useful to have known this when booking. The room was a little dated but comfortable... More 

Helpful?
Thank darren p
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Darren p, Thank you for staying recently with us and for taking the time to leave your review. Your comments about the staff attitude concerning the lack of empathy regarding the needs of our guests with family & children have been brought to the attention of the relevant department in order to take immediate improvement actions, and we do... More 

Travelers are raving about these Saint-Josse-ten-Noode hotels

San Francisco, California
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I layovered in Brussels for a night before proceeding onto Amsterdam. Sheraton Brussels Hotel definitely needs a renovation. The rooms were old and the air condition didn't work. The air was really dry and stuffy. We attempted to go eat at the restaurant but it was closed and forced you to eat at the bar. The location... More 

Helpful?
Thank Danny P
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Danny P, Thank you for staying with us recently and for taking the time to write your review. Please be assured that we have taken note of your remarks concerning the general room conditions. We do apologize for any inconvenience this may have caused you. Note that we are in the planning phases and discussions with the owning company... More 

Ottawa, Canada
Level Contributor
268 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were very good we were on the club level. It had the usual Sheraton amenities, comfortable beds clean rooms and bathrooms. Great location on he square, close to a variety of Dinning options. The upper floor rooms have excellent views of the city. The best part was the pices were very economical, one of the better luxury deals i... More 

Helpful?
1 Thank Ottawa_uhl
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Ottawa_uhl, Thank you very much for your excellent review following your recent stay with us. We look forward to welcoming you back perhaps with a similar rate promotion still in summer or later in winter. Warm regards, Marie-Anne Paolillo Executive Assistant More 

Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Old hotel, design is outdated, but other than that everything else is perfect. Good location, a few minutes walk from the train station, short walk to the shopping district and not far from the old town. We enjoyed the breakfast buffet a lot, freshly pressed orange juice, good coffee, great selection of tea.

Helpful?
1 Thank Lili L
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Lili L, thank you very much for your kind review letting us know that you have appreciated our buffet breakfast and the location. So we hope to welcome you back very soon. Warm regards, Marie-Anne Paolillo Executive Assistant More 

Level Contributor
163 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Over in Brussels for a day conference, enjoyed a relaxing night at the Sheraton. Large club floor room (as member of the SPG club) and huge bed. Excellent sound proofing of the window: in spite of a fan zone being set up outside for the Belgium - Italy euro 2016 game, not at all disturb. Breakfast is really nice too.

Helpful?
Thank Vincent R
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Vincent R, for your great comments following your recent stay with us. We sincerely hope to welcome you back again! Warm regards, Marie-Anne Paolillo Executive Assistant More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Brussels Hotel

Address: Place Charles Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $91 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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