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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
Sheraton Brussels Hotel
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1,827 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
Hannover, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is very tired but this we expected. Bad news though, no restaurants were open on a Thursday night. Our only option was to eat in the Bar, although the food was very good and well presented we were not as happy as eating in a restaurant. Bit unnerving with soldiers and military vehicles on the streets outside the Hotels.... More 

Helpful?
Thank Raymond S
Geneva, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Location OK. But inside poor F&B. Makes me ashamed to be Belgian with bad restaurant and as frequent traveller, if you have access to this club lounge on 31 floor: do not bother! There is nothing there - waste of waiting for anything to arrive. No rooms renovated. All broken air conditioning etc.

Helpful?
1 Thank CH6666

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London, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I visited this hotel for the weekend. It was a pretty good experience. Great spacious room with a brilliant view and very helpful staff. Great location. Clean rooms. I would stay at this hotel again. The only downside was that I had a friend meeting me and I wanted to give them access with my room with my spare key... More 

Helpful?
Thank The_Perreira_Kid
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Apart from all other reviews about tired building, no wifi, what really was a deal breaker for me was the TERRIBLE service. Staff at the restaurant and the bar avoid eye contact in case you ask for something. Make u feel like an inconvenience. Club room/ prices are a sham as the club is now shut and you need to... More 

Helpful?
1 Thank nehaavarma
Portsmouth, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Apart from the fact that this hotel is very dated, it's quite a nice hotel with comfy beds. Had a couple of nights here with our kids and despite the fact that we ended up on 2 different floors, it was quite an enjoyable stay. The hotel does need some serious updating, despite its fabulous central location....

Helpful?
Thank Natt B
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Natt B, for your nice comment. We are pleased that you have enjoyed the comfortable Sheraton bed. Be informed that we are still continuing the discussions with our owning-company on the plans for an overall refurbishment of our guestrooms to start in the (hopefully not-too-distant) future. All the team sincerely looks forward to welcoming you back with us,... More 

Montreal
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The only good thing about this hotel is its great location, otherwise, run! Air Conditioning sucks and some rooms have no window that opens. Wifi is charged per day! Who does that anymore? Even 2 - 3 star hotels offer it for free! Breakfast deal at 20 euros per person, not worth it, sorry. Beds are hard, super uncomfortable. The... More 

Helpful?
2 Thank Maryse B
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Maryse B, Thank you for your stay and your review. We are very sorry that you have been disappointed. Be informed that we are still continuing the discussions with our owning-company on the plans for an overall refurbishment of our guestrooms and bathrooms including the air condition system. Concerning the charge for Internet, we have perceptibly reduced our Internet... More 

Washington Dc, District Of Columbia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The large room size and king beds make this hotel a good stop for travellers expecting American type accomodations rather then the smallish European style hotels. The club services are excellent and the food at the club and main breakfasts are excellent and plentiful. The club breakfast area is a bit quieter than the main breakfast area.

Helpful?
Thank isr312
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, isr312, for your kind and generous feedback. We are very glad that you enjoyed the food, the club service and the large rooms. We look forward to welcoming you back very soon! Warm regards, Marie-Anne Paolillo Executive Assistant More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went on business purpose. Fast check-in and check-out. Deposit - 50 EUR per day. Got room on 12 floor, gorgeous view from the window. The room is big, spacious. Plenty of air. The furniture looks a bit old, but I loved it absolutely. The kettle in the bathroom really helpful. The bed is fantastic - pillows are wonderful, blanket is... More 

Helpful?
Thank gostj
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello gostj, Thank you very much for your lovely and great comments. We are pleased that you have enjoyed the room with the nice view and you wrote a very detailed review with useful particulars that you have appreciated. That’s nice for us and for our future guests! We definitively have to improve our Internet connection. All the team sincerely... More 

Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is not what I really expected from business hotel. Rooms are old fashioned and you have to pay for wifi like in 1990 :( Breakfast was very good with plenty of food. No real reason to stay there again if the other hotels in this area are better.

Helpful?
Thank Martin S
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Martin S, for staying with us and for taking the time to write your review. Please be assured that we have taken note of your remarks concerning the general conditions of the rooms. We do apologize for any inconvenience this may have caused you. Note that we are in the planning phases and discussions with the owning company... More 

Edinburgh, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in a family suite consisting of 2 bedrooms, a huge living area with desk, dining table and tv area. There was also a kitchen consisting of hob, fridge and sink. You could actually live here...if you were very rich although considering the amount of space we had it was good value for money. The room was on 26th... More 

Helpful?
Thank Rmackay
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Rmackay, for your detailed review following your stay in our 2 bedrooms-suite. We are glad that you enjoy your stay despite the lack of air conditioning. You probably know that we are still continuing the discussions with our owning-company on the plans for an overall refurbishment of our guestrooms including the air condition system to start in the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting

Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $84 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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