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Hotel Indigo Brussels - City

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Place Charles Rogier 20, Saint-Josse-ten-Noode, Brussels 1210 Belgium
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (56)
Dining (56)
Room & Suite (42)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Brussels - City
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 13 hotels in Saint-Josse-ten-Noode
Location
Cleanliness
Service
Value
During the pandemic we remain open welcoming our guests and offering continental breakfast and snacks in line with the Belgian regulations. According to Victor Hugo, Brussels has two unique world wonders: the Grand Place and the panorama of the Botanical Garden. With the last one located at its doorstep and the Grand Place and other major tourist attractions at walking distance, the Hotel Indigo® Brussels City is your ideal home base when discovering the capital of Europe. Our welcoming new lobby concept Serra captures the essence of our neighbourhood. This green oasis offers both a slow-food, all-day dining option and a restaurant with an eco-conscious philosophy. Its healthy cuisine with an emphasis on organic, locally grown natural ingredients will provide you the energy you need before starting to explore the city or heading off for your daily meetings. The floral, tropical and herbal themed bedrooms and suites instantly make you feel at one with the botanical garden. Refreshing toiletries, plush robes and superfast Wi-Fi ensure that modern comforts are not forgotten. And although we want you to go out and engage, you can reach your daily step goal whilst working out in our urban fitness. Welcome to our neighbourhood!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Aerobics offsite
Kids stay free
Children's television networks
Street parking
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Archery offsite
Bowling offsite
Canoeing offsite
Patio
Raquetball offsite
Squash offsite
Walking tours
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic and 11 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
69Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
32Reviews0Q+A1Room tip
Traveler rating
  • 21
  • 7
  • 2
  • 1
  • 1
Time of year
Traveler type
Language
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Popular mentions
Evgeniya wrote a review Dec 2020
Paris, France1 contribution
We've spent a lovely weekend in this hotel. Super location, very close to city historical and shopping center, unique and beautiful interior, room was super comfortable and stylish. Would definitely love to come back again!
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Date of stay: November 2020
Value
Location
Service
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Response from Hotel-cmanager, Gabriela, Happily at your service at Hotel Indigo Brussels - City
Responded 3 weeks ago
Dear Guest, Thank you for your kind review. We do our best to ensure that our guests feel welcome and are we glad you enjoyed your experience at our hotel. We are pleased you found our location ideal for your needs with different transport options within walking distance and easy access to the city. We would be delighted to welcome you back on a future occasion. Kind regards, Gabriela, Happily at your service
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SebastienLet wrote a review Dec 2020
Saint Julian's, Malta4 contributions10 helpful votes
The hotel is very nicely located close to everything, recently refurbished it is really a place to be if you stay in Brussels. The breakfast is fantastic lot of choice and next to the regular English an French a lot of specialty are available, really amazing. I recommend this hotel if you have to stay in Brussels city this is the place to be.
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Date of stay: December 2020
Rooms
Location
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Response from Ben Ten, General Manager at Hotel Indigo Brussels - City
Responded Dec 11, 2020
Dear SebastienLet, Thanks for your lovely review and we hope to host you very soon again when we are ablo to offer the entire SERRA buffet again. Have lovely holidays with your family and friends and stay amazing! Yours, Benjamin
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MustaphaHilton wrote a review Oct 2020
Belgium1 contribution
We had the pleasure to still have the possibility celebrating a marriage with all the COVID-measurements. Luckily we were still able to have this, with the necessary restrictions. We were so happy with the area - Garden Kitchen - that was so refreshing and differently that other hotels/places. I would really like to thank Momo that gave me and my family a great time and they really did care about me and my son his marriage. I would like to thank the hotel from the bottom of my heart, inshallah. Mustapha
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Date of stay: October 2020
Value
Location
Service
Room Tip: Front side of hotel, great rooms!
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Response from Hotel-cmanager, Gabriela, Happily at your service at Hotel Indigo Brussels - City
Responded Oct 22, 2020
Dear Mustapha, Thanks for your lovely review. It was a real pleasure for us to welcome you all to our hotel and to be part of your important event. We are delighted it was a memorable experience and wish your son and his new wife all the best for the future. We look forward to welcoming you back in the future. Kind regards, Gabriela, Happily at your service
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Exploration0 wrote a review Aug 2020
6 contributions
I have spend one night here during a business trip. The hotel is really nice, the room is large and has a nice and large bed and a huge flat TV. The Gym is one of the bests I have seen in any hotel, equipped with lots of machines and very new equipment. The sauna area is also completely new and wonderful.
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Date of stay: August 2020
Value
Location
Service
Trip type: Traveled on business
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Response from Ben Ten, General Manager at Hotel Indigo Brussels - City
Responded Nov 18, 2020
Dear Exploration90668, Thank you for your lovely review of the beautiful Deluxe Room, the lush bed and the TV where you can connect your smartphone to stream your own content if you like. We are proud of the great Gym we have including the machines, balls, free weights... The Sauna is just the place to relax after a great workout. We hope that your business traveling (or even leisure;-) will lead you back to your Hotel Indigo Brussels! Yours, Benjamin
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Paul W wrote a review Jul 2020
Washington, United Kingdom657 contributions401 helpful votes
I stayed one night here making a stop over between Amsterdam and Paris. I was looking for a hotel near Gare du Nord and this hotel and the adjacent Crowne Plaza was the choice I had. Upon check in I was really disappointed that at 2:45pm a room was not available to check in an IHG Spire Elite. This was a disappointing first impression. I had indicated an early arrival. I was given a voucher for a welcome drink which I took in their trendy cafe bar. Eventually the room was available, a corner room. The design wasn’t as I had expected and the bathroom so small you couldn’t swing a cat. In the evening I asked if there was a local shop or night shop but staff couldn’t direct me. Upon check out I enquired about the charge on my card. I’d made a redemption stay with IHG rewards and the staff member then decided to give me incorrect information about the programme saying that I must have used a mixture of points and cash. I then explained how their loyalty programme works and the charge was promptly refunded but it took forever and had to be done in different stages due to city taxes. An absolute mess. Despite the design of the Indigo I’d probably try the Crowne Plaza next time...
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Date of stay: February 2020
2 Helpful votes
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Response from IHG Service, Owner at Hotel Indigo Brussels - City
Responded Aug 7, 2020
Hi pwelch, Thank you for your review and for being one of our IHG Rewards Club Spire Elite members. We want our valued guests to have wonderful memories of their stay with us. I am sorry to hear you didn't have an exemplary experience due the issue you encountered. Your comments will not go unnoticed as I have shared them with our management teams for the impact these had on your stay. I am certain measures will be in place for improvements. Hopefully, you'd consider staying with us again, so we can set things right, and give you a combined sense of comfort and happiness on your next visit. Sincerely, Connie D Case Manager IHGService
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PRICE RANGE
$108 - $199 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumBrusselsSaint-Josse-ten-Noode
NUMBER OF ROOMS
284
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Frequently Asked Questions about Hotel Indigo Brussels - City
Which popular attractions are close to Hotel Indigo Brussels - City?
Nearby attractions include Le Botanique (0.2 miles), Church of Notre-Dame Du Finistere (0.3 miles), and City 2 (0.2 miles).
What are some of the property amenities at Hotel Indigo Brussels - City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Brussels - City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Brussels - City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Brussels - City?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel Indigo Brussels - City?
Conveniently located restaurants include L'atelier de willy, Il Colosseo, and Brussels Grill - Rogier.
Are there opportunities to exercise at Hotel Indigo Brussels - City?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Hotel Indigo Brussels - City located near the city center?
Yes, it is 0.5 miles away from the center of Saint-Josse-ten-Noode.
Are any cleaning services offered at Hotel Indigo Brussels - City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo Brussels - City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Brussels - City?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Thai, and Greek.