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Sheraton Porto Hotel & Spa

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#11 of 103 Hotels in Porto
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Porto Hotel & Spa
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1,894 Reviews from our TripAdvisor Community

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Showing 788: English reviews
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Maplewood, Minnesota
Reviewed yesterday NEWvia mobile

We loved our stay at the Porto Sheraton. The hotel exceeded our expectations. For this trip we traveled by car and the parking was included right in the hotels own parking ramp. There was no additional costs for the parking. This was very convenient and big plus. The hotel staff was very friendly and helpful. The hotel and room was...

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Helpful?
Thank afiskness
Stafford, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed December 15, 2016

Although a little far out of the old town this hotel in a must. Excellent stafff warm, friendly and more than helpful. Rooms warm fitted out well with a lovely bathroom with bath and shower. Kept very clean with a turn down service each night. Sleep quality excellent love the pillows. Breakfast wonderful. Sparking wine each morning with freshly squeezed...

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Helpful?
2Thank Sorrento06
About Hotel's Favorite Review
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your preference and detailed comment, which we will share with our team. We shall be pleased to welcome you again whenever you return to Porto. Yours sincerely, Joana Almeida - GM

Berlin
Reviewed 4 days ago NEWvia mobile

What a great customer experience! I was in town for a conference. The hotel greeted me and had port and pastries delivered to my room with a hand written note. The room service was delicious. Everything was thoughtfully prepared.

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Helpful?
Thank Jess_Berlin
Hamburg, Germany
Reviewed 1 week ago

2 kms to City Center (~ 5 € by Uber), 4 kms to Ocean Front (~ 7€ by Uber or 1,95€ p:p.by public bus). Access from/ to main road a little trouble some. If you come by taxi get off on main street. Sixt Rent a Car some 200 m from Hotel (very convenient/ and very good service too) Hotel:...

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Helpful?
Thank Heiko D
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Heiko D, Thank you so much for having chosen our hotel for your stay, as well as for your detailed feedback, which we will share with our team. We remain at your disposal whenever you decide to visit us again. Yours truly, Joana Almeida - GM

Chepstow, United Kingdom
Reviewed 1 week ago

Stayed for two nights on business. This is a modern hotel with excellent facilities. The staff are very helpful and attentive. The room was spacious, very well appointed and very clean, as was all of the hotel. Situated in a modern area, sadly not near the Old Town and a fair walk from the tourist area, so best to get...

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Helpful?
Thank Neil F
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Neil F, Thank you so much for your preference and feedback, which we will share with our team. We shall be delighted to welcome you again soon. Best regards, Joana Almeida - GM

Angra do Heroismo
Reviewed 2 weeks ago

Large and elegant rooms with a great bathroom with great amenities. Very good room-service! The lifts are all glass which look really nice! Staff was very efficient while checking in and out and were able to provide a very nice stay.

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Helpful?
Thank Adriano R
Newton, Massachusetts
Reviewed 3 weeks ago via mobile

Had a great time staying here. This hotel is very nice and well maintained. Food in the reataurant is really good as well. Staff are always smiling and always ready to help. I will stay here again if I go back to Porto.

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Helpful?
Thank triptonowhere_11
London, United Kingdom
Reviewed 3 weeks ago

We booked this hotel for a weekend in Porto and really enjoyed our stay here for 2 nights. It's not very central but it's such a quick taxi ride into the city center that it truly did not bother us at all! It will not cost you more than €10 to get into the city center and the hotel has...

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Helpful?
Thank vsr89
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your preference and detailed feedback, which we will share with our team and Madalena in particular. We shall be delighted to welcome you again should you decide to visit Porto again. Best regards, Joana Almeida - GM

London, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel is a SPG category 3 hotel, which is quite appropriate as I would rate it as a 3* hotel. Service is disappointing and isn't up to international standards seen at other Sheraton Hotels. We're SPG Gold members but that didn't make any difference. I had a complaint upon check-in and the manager preferred to argue and call around...

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Helpful?
1Thank jwb262
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for having chosen our property, as well as for having taken the time to inform you of your opinion and occurrences. We are really sorry we haven’t been able to meet your expectations, which we deeply regret. We apologize for the inconvenience we have caused you, and hope to...

Reviewed 3 weeks ago via mobile

Probably the best hotel for business in Porto Good value for money Impeccable reception Spacious rooms Speedy and easy access internet Nice bar Probably the best breakfast in Porto Concierge always available to help

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Thank JorgeM9
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: Mediterranean, European, Portuguese, International
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range: $113 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#11 Luxury Hotel in Porto
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travelers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High Floor away from stairs and elevators”
 of 5 bubbles 801heikod, 1 week ago | Read review
“Check about renovation work.”
 of 5 bubbles priaak16, Dec 27, 2016 | Read review
“Rooms on the higher floors are best.”
 of 5 bubbles blairkk25, Dec 15, 2016 | Read review
“We were on the 3 floor very quiet air conditioning quiet. Rooms are being refurbished starting with high floors first.”
 of 5 bubbles Sorrento06, Dec 15, 2016 | Read review
“505 right across elevators. I was concerned it would be loud hearing people get in and out of the elevators, but it was not an issue.”
 of 5 bubbles LaulauSF, Nov 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question