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Sheraton Porto Hotel & Spa

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#10 of 101 Hotels in Porto
Certificate of Excellence
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Sheraton Porto Hotel & Spa
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1,696 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Birmingham, United Kingdom
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

With a welcoming glass of Port, the Sheraton offered us an excellent room and good food. The glass lift was an experience in itself and along with evening entertainment and spa, guests feel very well catered for. The hotel is not in the centre of Porto.

Helpful?
Thank TDerekA
Wakefield, United Kingdom
Level Contributor
256 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is very smart and its staff are efficient. From our welcome with a glass of port onwards our stay has gone smoothly. The restaurant meals have been very good, service excellent. The only negatives would be: it is a long way from the old town so taxis are needed, there is no tea and coffee making equipment in... More 

Helpful?
Thank Nigel B
London
Level Contributor
150 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We loved our stay. Really lovely and grand lobby and the room was really comfortable. The bathroom had glass window which I could draw the blind if needed. Really clean and lovely. The spa area was amazing.

Helpful?
Thank Londongirl0713
Birmingham, England
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Sheraton hotel, rooms a little dated and masculine/business like in style. However, they were very spacious, well equipped and very clean. Breakfast was fantastic, probably the best breakfast selection and quality we have ever had. We had room service and this was also excellent. Staff were so helpful and courteous and always on hand to offer help and advice.... More 

Helpful?
Thank SarahSBirmingham
Sevenoaks, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are an American businessman the Sheraton probably works for you, but if you are a tourist visiting the city then try somewhere else. The hotel is located in a side street in the suburbs by the football stadium, and is a good taxi ride to the centre or to the beach (though there is a metro station near).... More 

Helpful?
Thank gansey7
Girona, Spain
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice and served superb but it's a shame that the bar and restaurant at terribly expensive competing the prices you find around. The spa is also poor, this should be free entry. After being in many starwood hotels I don't really think that the spa meet the standards.

Helpful?
Thank Cesc R
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Cesc R., thank you for your preference and comment that we will share with our team. We hope to welcome you again in the future. Best regards, Joana Almeida – GM More 

Winnipeg, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I stayed here 2 nights. We loved this hotel! Very elegant , clean and friendly staff. The only drawback is that it's far from the action down by the river. We would definitely come back again! I agree with previous reviewers regarding the shower. It sprays water all over the floor so you have to be very... More 

Helpful?
Thank kristin46
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear kristin46, thank you so much for your preference and comment that we will share with our team. We look forward to welcome you back in the near future. Regards, Joana Almeida – General Manager More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this hotel. Beautiful rooms, comfortable beds & great air-con. All staff were really lovely and attentive- the girl that checked us in on reception went above and beyond. Took time to explain the map of Porto to us and make a few suggestions of things to do/see. Hotel is a little bit out of the city- which can be... More 

Helpful?
1 Thank Courtney M
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Courtney M, thank you so much for your preference and comment. We look forward to welcome you again on your next visit. Regards, Joana Almeida – General Manager More 

England
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this hotel on two separate nights at the beginning and end of our holidays. The first stay was good, comfortable interconnecting club rooms, very good breakfast and a good recommendation for our restaurant for dinner. The second stay was a disaster. As we checked out the first time we were told we would have the same rooms... More 

Helpful?
Thank JonesEngland
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear JonesEngland, Thank you for your comment. Once again, we would like to apologize and assure you this is not a standard treatment we provide to our guests, as you can confirm on your first stay. Best regards, Joana Almeida – GM More 

Dorval, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were very disappointed with the service at this high end hotel. We arrived late after a full day of travel to be given a room next to the elevator. We requested to change rooms and we were accommodated only to be given a room with a broken air conditioner. We had to make several calls before the problem was... More 

Helpful?
Thank Augustniagara
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Agusutnlagara, thank you for comment. We are sorry we weren’t able to meet your expectations and hope to welcome you again in the future for a better experience at our hotel. Best regards, Joana Almeida – GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: Mediterranean, European, Portuguese, International, Gluten Free Options
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range: $110 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel Porto
Sheraton Porto Hotel And Spa
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#10 Luxury Hotel in Porto
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