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Porto Palacio Congress Hotel & Spa

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#22 of 101 Hotels in Porto
Certificate of Excellence
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Porto Palacio Congress Hotel & Spa
Porto Palacio Congress Hotel & Spa
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601 Reviews from our TripAdvisor Community

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There are newer reviews for Porto Palacio Congress Hotel & Spa
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Showing 212: English reviews
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

The hotel is clean with friendly personell and a good possibilities to eat. The terace on top of the hotel is fantastic! The location is ok - there are hop-on-hop-off bus that stop in front of the hotel - other than that it's far off down-town. You need to walk an hour to get to the sight seeing places. The... More 

Helpful?
Thank isabelbeyeler
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your stay at the Porto Palacio Congress & Spa. We appreciate your positive comments regarding our Hotel, as it is only possible for us to maintain and, if necessary, improve the quality of our services through your feedback. Therefore, we are very grateful for your experience with us and, likewise, for the chance you have... More 

London, United Kingdom
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 25, 2016

Hotel rooms are very nice, big bedrooms, nice marble bathroom, separate toilets. Breakfast had a good choice of food and fresh juices, cooked breakfast might be improved but is a slight detail. Staff was very attentive. Lovely roof terrace with view over Porto and the sea, ideal for a cocktail in the evening, shame it open from 5.00pm only, can... More 

Helpful?
1 Thank babybear78
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA. We appreciatte your compliments and especially for enhancing the good hotel location. It will be a great pleasure to welcome you again soon in a next visit to Porto city. Sincerily, Eugénia Queirós More 

Shanghai/UK
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2016

The Porto Palacio feels like a business hotel and there was a mix of either very friendly or off hand staff. Upon checking in we were told, in a way which suggested that the clerk was enjoying it, that our rooms were not available. Not very welcoming. We were also not offered the customary glass of port although the decanter... More 

Helpful?
1 Thank EnglishmaninShanghai
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Following your stay at Porto Palacio Congress Hotel & Spa , we would like to sincerely apologize for the lack of service from our repcetion. At Porto Palacio Congress Hotel & Spa, the quality of our services is crucial and we regret not having been able to provide the level of service we constantly aim to offer each... More 

Pomorie, Bulgaria
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed June 19, 2016

Absolutely a five star hotel! The best experience was a bar of chocolate they left on my bed with good night wishes. The breakfast was very good, everything was so tasty and what i liked the most is that it was not typical european buffet. They have a bar on the 18th floor with breath taking view of the city.... More 

Helpful?
Thank Tsvetelina P
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was with great pleasure that we received your comments on Tripadvisor regarding your experience at Porto Palácio Congress Hotel & SPA. We always concentrate our attentions to welcome guests the most warm and kind way possible, to make them feel special, so it is very rewarding to see our work is recognized. We hope to welcome you... More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2016

Would not hesitate to recommend this hotel, especially for a weekend break. From the moment of checking in, we were quite early but was not a problem to checking out, the whole stay was a delight. Yes it is a little way from the center but a short walk and metro ride is not a problem and is an enjoyable... More 

Helpful?
Thank Nick A
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palácio Congress Hotel & SPA. It was such a pleasure to acknowledge that you enjoyed your time with us and to receive such a kind review. All our team gives it best every day to exceed your expectations. We hope to welcome you again soon. Best regards, Eugénia... More 

Norfolk England
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed May 31, 2016

It's not often a hotel with 5 stars is actually 5-star, however the Porto Palacio definitely rates its 5 stars. We stayed here for two nights and cannot fault anything. We were on the 11th floor overlooking the city with a view of the ocean in the distance. The room was ginourmous, spotlessly clean and with a super king sized... More 

Helpful?
Thank Candice-7
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was with great pleasure that we received your excellent comments on Tripadvisor regarding the experience you had at Porto Palacio Congress Hotel & SPA. We also appreciate you having highlighted our services such us the restaurants, VIP Lounge, and staff . Thank you also for mentioning the quality of our staff that works everyday in order to... More 

Northampton, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

We were moved to this hotel after our Riviera Douro cruise came to a halt due to rising river levels. We were on the 18th floor (deluxe) with fantastic views of Porto. Accommodation very good although I did not like the double sinks which were like a trough. Lots of mirrors. Hairdryer is located in the bathroom drawer. Group food... More 

Helpful?
Thank AEPat
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Thank you for choosing Porto Palacio Congress Hotel & Spa, during your last visit to Porto City. At Porto Palacio Congress Hotel & Spa, we continuously strive to meet your needs, therefore your feedback is very important to us. We appreciate the time you took to share your concerns and hope to have the opportunity to welcome you in a... More 

Leyland, United Kingdom
Level Contributor
307 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed May 21, 2016

As with many guests we were not in this hotel by choice but because of flooding on the River Douro preventing our planned cruise. The location was good walking distance from the river the building was all glitter and glass and lacked that intimate feel of a traditional Portuguese hotel. Our bedroom was spacious with a well appointed bathroom. We... More 

Helpful?
Thank vuepoint
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Thank you for choosing Porto Palacio Congress Hotel & Spa, during your last visit to Porto City. At Porto Palacio Congress Hotel & Spa, we continuously strive to meet your needs, therefore your feedback is very important to us. We appreciate the time you took to share your concerns and hope to have the opportunity to welcome you in a... More 

Portland, Oregon
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 18, 2016

This hotel had poor service, mediocre food and comfortable rooms. Our cruise company put us here and we discovered another cruise company did the same. I guess it works for large groups. We would never choose this place on our own. The group meals were pretty mediocre and the service was poor, and not just for the group meals. We... More 

Helpful?
Thank Leonard S
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest Thank you for taking your time to express your concerns about your recent stay at Porto Palacio Congress Hotel & Spa.. We do appreciate hearing from costumers, as their comments are vital for us to continue improving our accommodations and service. You feedback is very important to us so we would like to apologize for the disconfort this... More 

La Jolla, California
Level Contributor
266 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

During our stay, this hotel was packed with people who had been booted off of AMA Waterways cruising trips which were cancelled due to high waters on the Duoro. With the exception of very well designed bathrooms, the hotel was only okay and not located within walking distance of the historic waterfront of Porto. This is just a place to... More 

Helpful?
Thank Ann D
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest Thank you for taking your time to express your concerns about your recent stay at Porto Palacio Congress Hotel & Spa.. We do appreciate hearing from costumers, as their comments are vital for us to continue improving our accommodations and service. You feedback is very important to us. It is our hope that you will give us the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
High-rise Hotel in city center; 5 minutes from Palacio de Cristal Exhibition Center; 10 minutes from Exponor Exhibition Center. ... more   less 

Additional Information about Porto Palacio Congress Hotel & Spa

Address: Avenida Boavista 1269, Porto 4100-130, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range: $105 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Porto Palacio Congress Hotel & Spa 5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Porto Palacio Congress Hotel And Spa
Porto Palacio Congress Hotel Porto
Hotel Style:
#6 Business Hotel in Porto
#8 Spa Hotel in Porto
#15 Romantic Hotel in Porto
#18 Luxury Hotel in Porto
#26 Family Hotel in Porto
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