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Porto Palacio Congress Hotel & Spa

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Avenida da Boavista 1269, Porto 4100-130 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (550)
360
Panoramas (10)
Room & Suite (162)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Porto Palacio Congress Hotel & Spa
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 152 hotels in Porto
Location
Cleanliness
Service
Value
Travelers' Choice
Porto Palácio By The Editory is a 5 star hotel located on the Avenida da Boavista in the city of Porto. With 251 rooms elegantly decorated here everything is meticulously tempered with comfort so that each stay is unique. With 251 elegantly furnished rooms here everything is meticulously tempered with comfort so that every stay is unique, for business or pleasure. The hotel has Madruga Restaurant for events, HUB Gastrobar, at the hotel lobby for casual meals, meetings and relax, and Auge Porto, at the top of the city, one step under the clouds, a new venue with plenty to offer for unique moments: a restaurant, a wine cellar, a cocktail bar. Porto Palácio By The Editory complex also includes a Congress Center with capacity for up to 600 people, including 11 equipped meeting rooms and a SPA where each treatment is an invitation to relax, revitalize and rejuvenate.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids pool
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun deck
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
82Good for walkers
Grade: 82 out of 100
35Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1235Reviews27Q+A66Room tips
Traveler rating
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Popular mentions
Gelderlander wrote a review Sep 22
Gelderland557 contributions207 helpful votes
This is a fine hotel with the impression of ample space which adds to the atmosphere. I had a late dinner on the rooftop which offers a beautiful view on the city . The service is good , people are very friendly . The breakfast is within the range of what you can expect in a business hotel , good but nothing exceptional. Room is fine all amenities present including a water cooker.
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Date of stay: September 2021Trip type: Traveled on business
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Response from Rosa Maria Castro, Guest Services / Front Office at Porto Palacio Congress Hotel & Spa
Responded yesterday
Dear Guest, Thank you so much for sharing with us your experience in Porto Palácio Congress Hotel & Spa. We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We look forward to welcome you back on your next visit to Porto. Best regards,
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Aahan wrote a review Sep 1
Cheltenham, United Kingdom233 contributions110 helpful votes
Stayed at Porto Palacio for 7 nights in Porto with my family. The hotel is located in an alright area, around a 15 minute walk from Francos metro station and a 20 minute walk from Casa da Musica metro station. The stay didn’t get off to the greatest of starts because we had been given the incorrect rooms and had to wait an hour fir replacement rooms. This was very frustrating considering we had just travelled a long distance and we wanted to relax in our rooms. Eventually we got into our rooms which were very nice and modern with a few interesting, unique features, however the safe in our room was broken which meant that a technician had to come and fix it in the evening which was a bit annoying but wasn’t a massive issue. Due to Coronavirus, breakfast was different to what I had experienced in other hotels which is fair enough given the pandemic. There were staff around the buffet, you had to queue up and they would serve you whatever you asked for. This wasn’t a problem but it did create large queues for breakfast serving and it was clear that the staff had too much to do. On the flip side, Rosa who served us at breakfast almost every day was so kind and lovely - a massive thank you to her for everything she did over the course of our 7 days, she was brilliant. In terms of the facilities, again they were a bit up and down. The pool was extremely small in contrast to the gym which was massive. The gym was very good and it had lots of machines and equipment for everyone to use. There were some bizarre rules due to COVID, for example you had to bring a towel with you to the gym otherwise you were refused entry as well as there being no water in the gym due to the pandemic (no water machine or anything like that). We visited the spa pool once which was amazing. The pool was great along with the jacuzzi and water jets in the pool. Some of the other stuff like the hot stone beds were nice however some of the showers weren’t great mainly because they didn’t work properly and the lighting is very dim so you can’t see the controls properly. Apart from the two issues I listed at the beginning of the review, we had one further issue that was persistent throughout our stay. Throughout the day and night, the air conditioning in our room would switch off and considering that Portugal is a hot country, this was extremely hard to deal with especially in the middle of the night. Even after talking to the receptionists, it was a repeat issue throughout the whole 7 nights of our stay. There were a few other staff that I am unsure of their names that were very helpful towards us as well, it is just a shame that we had so many problems with the rooms. I was initially going to place this review at 3 star, however I chose 4 as the stay did progressively get better thanks to a few of the staff who made a large effort to make up for all the issues. Other then that, the hotel is extremely nice with a business/executive style to it. We were probably just unlucky with our visit so I would still recommend staying in Porto Palacio.
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: If you wish to take the metro in the evenings, I would walk in a group if you are going to...
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Response from Porto Palacio Hotel, Outro at Porto Palacio Congress Hotel & Spa
Responded 3 weeks ago
Dear Mr Aahan P , Thank you very much for sharing your experience at Porto Palácio Hotel by Editory. It was a pleasure to welcome you! We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our services. We take this opportunity to inform you that your notes, have our best reception with the objective of improving the quality of our facilities and services, thank you. We look forward to welcoming you back at Porto Palacio Hotel by Editory very soon. Best regards, Rosario Neiva
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Sussex2 wrote a review Aug 2021
Brighton, United Kingdom20 contributions8 helpful votes
Perfect short stay here, the hotel is fantastically well presented, excellent finishes and quality. Every member of staff were consistent in their quality of customer service. And the bar on the 19th floor, incredible views with fabulous 5* service. Would certainly stay again
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Porto Palacio Hotel, Outro at Porto Palacio Congress Hotel & Spa
Responded 3 weeks ago
Dear Mrs SussexMen2 , Thank you very much for sharing with us your experience at the Porto Palácio Hotel by Editory. It was a pleasure to welcome you! We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery. We take this opportunity to inform you that your notes, have our best reception with the aim of improving the quality of our facilities and services, thank you. We wish to be able to receive you again in the near future. Yours sincerely, Rosario Neiva
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Roger wrote a review Dec 2020
1 contribution1 helpful vote
We would like to recommend this hotel for your stays, we really liked the way we have been received, very warmfull, the staff is very proactive, professional, and kind. The check-in is efficient and fast, they made us confortable, and gave the informations needed. A special Big Thanks for the Restaurant's Staff. They gave us very usefull tips while we were enjoying the view, having a good breakfast. The Manager helped us a lot, reporting to the reception, in order to make our stay even better. At night, the Staff gave us more tips to enjoy the city and visit the Porto's cellars. We really liked the way they are welcoming people, in a easy and warmfull service. We will be back for sure in February, for another unforgettable stay.
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Date of stay: December 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Porto Palacio Hotel, Outro at Porto Palacio Congress Hotel & Spa
Responded Dec 25, 2020
Dear caribenho31, Thank you very much for sharing your experience at Porto Palácio Congress Hotel & SPA.It was a pleasure to welcome you into our hotel! We appreciate your positive comments and kind words, as it is only possible to improve the quality of our services and facilities through your feedback. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share this in particular with the team. We are looking forward to welcoming you on your next visit to Porto. Best regards, Teresa Martins
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Oyama S wrote a review Oct 2020
Nice, France1 contribution1 helpful vote
We stayed at this hotel for our engagement trip and to put it simply, it was just fantastic. It was our second time staying at this hotel but all staff were extremely helpful and informative as always. We loved breakfast at the 19th floor with amazing view of Porto and omelette was superb. We also had dinner at the restaurant Auge in the hotel where my boyfriend proposed to me. It was one of the best course dinner I've ever had in my life. From appetiser to dessert, I have nothing to complain, it was absolutely perfect. The wine sommelier (I cannot remember her name sorry!) was very knowledgable and recommended the best white wine! We'd also recommend spa and massage, it was too good and both of us fell asleep! I would like to say massive thank you for Ines, Andre and all staff at Porto Palacio Hotel for making our engagement trip special and memorable despite difficult time and we will definitely come back in a near future!
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
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Response from Porto Palacio Hotel, Outro at Porto Palacio Congress Hotel & Spa
Responded Oct 26, 2020
Dear Mrs. Oyamas2019, Being part of such beautiful memories in the lives of our guests is very important to us. Thank you for choosing us to stage such a unique memory. We are very happy for your comment and it motivates us to be even better. It will always be a pleasure to welcome you whenever you visit Porto. On behalf of the entire Porto Palácio Congress Hotel & Spa team, I wish you all the best. Warm regards, Inês Magalhães - Guest Relations
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PRICE RANGE
$111 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto palacio congress hotel porto, porto palacio congress hotel and spa
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
251
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Frequently Asked Questions about Porto Palacio Congress Hotel & Spa
Which popular attractions are close to Porto Palacio Congress Hotel & Spa?
Nearby attractions include Synagogue Kadoorie - Mekor Haim (0.2 miles) and Cordeiros Galeria (0.3 miles).
What are some of the property amenities at Porto Palacio Congress Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Porto Palacio Congress Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Porto Palacio Congress Hotel & Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Porto Palacio Congress Hotel & Spa?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Porto Palacio Congress Hotel & Spa?
Conveniently located restaurants include Rosa do Porto, Mendi, and Churrasqueira Sao Francisco.
Are there opportunities to exercise at Porto Palacio Congress Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Porto Palacio Congress Hotel & Spa have an airport shuttle?
Yes, Porto Palacio Congress Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Porto Palacio Congress Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Porto Palacio Congress Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Porto Palacio Congress Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.