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InterContinental Porto - Palacio das Cardosas

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Praca da Liberdade 25 Palacio Das Cardosas, Porto 4000-322 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1505)
Room & Suite (720)
Dining (119)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Porto - Palacio das Cardosas
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 149 hotels in Porto
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade, within walking distance from all the major cultural highlights, trendy shops, bars and restaurants. The hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre.
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Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English, Portuguese
2,538Reviews68Q+A100Room tips
Traveler rating
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Popular mentions
tibblesb wrote a review Sep 2020
London, United Kingdom37 contributions63 helpful votes
We stayed here at the end of August after getting an excellent room-only offer booked on the hotel website. Our room was spacious, comfortable and overlooked the Praca da Liberdade. Staff were friendly and helpful and the service was truly exemplary. It was my birthday while we stayed there and my boyfriend organised breakfast in bed and afternoon champagne and cake as a surprise and the hotel made some generous complementary additions. The hotel seemed fairly quiet when we were there - we rarely saw anyone else in the common areas which added to the feeling of personalised service (and should be reassuring from a social distancing point of view). The room was immaculate and fully serviced daily (to a far higher standard than I've seen at many hotels); the bathroom was large with both a bath and walk in shower.
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Date of stay: August 2020
Location
Service
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2 Helpful votes
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Response from Francisca Moreira, Guest Services / Front Office at InterContinental Porto - Palacio das Cardosas
Responded Sep 12, 2020
Dear tibblesb, Thank you so much for your preference for Palácio das Cardosas during your visit to Porto while celebrating your birthday, and for sharing this wonderful review. We are thrilled to read about your memorable experience at the Palace, and that our team made you feel special (as you should!) during this unique occasion. Moreover, we are so happy to understand that you were so comfortable in our rooms and that you were at ease with us during these challenging times. We will be looking forward to welcoming you back, hopefully in a near future. Warmest wishes, Francisca Moreira Guest Relations Manager
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VF0930 wrote a review Sep 2020
Belgrade, Serbia31 contributions36 helpful votes
Top hotel on top location with top service from booking till the departure. That says enough. In the middle of town the location cannot be better, the building is really well preserved and the rooms are modern, well equipped. We were lucky to get two connecting rooms with a view on the square. The service from all staff members was outstanding; special thanks goes Francisca Moreira who organized the booking very well and was there at the reception to follow up. As Champions league was not possible to see in the room tv-channels they quickly set up a tv with local channel in one of the meeting rooms...they really did not spare any effort to make our stay comfortable and enjoyable. Also the breakfast was a truly awesome and delicious with choices to made from menu downloaded through a QR code. related to covid measure; all was well cleaned and organized. Yes a bit more expensive but really top notch. Highly recommended
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Date of stay: August 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Francisca Moreira, Guest Services / Front Office at InterContinental Porto - Palacio das Cardosas
Responded Sep 12, 2020
Dear VF0930, Thank you so much for taking the time to write such lovely review of your experience at Palácio das Cardosas. We are truly delighted to read that, from start to finish, we have managed to meet your best expectations during your visit and we sincerely appreciate your kind compliments towards our facilities and product and particularly, our attentive staff. We strive to provide our guests with memorable experiences, so it is always rewarding to read when we achieve just that. I do hope to have the pleasure of personally welcoming you back, in a near future! Thank you again for your recommendation. At your disposal always and with warmest regards, Francisca Moreira Guest Relations Manager
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georgenjade wrote a review Sep 2020
Guildford, United Kingdom64 contributions33 helpful votes
Nice clean hotel in a great location. They have clearly put a lot of work into coronavirus / COVID safety e.g. optional room cleaning, suplied masks and hand sanitiser in the room, sanitiser all over the hotel, setrilised pens at check it, covered tv remote etc. All the staff were friendly and helpful, and all wearing masks. We were allowed early check in at around 11am which was nice. Room was clean and spacious. Really good beds and pillows, slept better than at home. View at rear was nothing special and water pressure in the shower was terrible. Location is very central, between shopping streets, good restaurants, main sights and the river front.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Francisca Moreira, Guest Services / Front Office at InterContinental Porto - Palacio das Cardosas
Responded Sep 12, 2020
Dear georgenjade, Thank you so much for taking the time to review your experience at Palácio das Cardosas. It is a pleasure for us to know that you enjoyed your stay, and that you felt very comfortable and safe during these challenging times. We will certainly share your compliments with the staff who will be happy to know that they helped making your stay so pleasant. We do hope that you visit us again so you can try our fabulous Executive rooms overlooking the Aliados Avenue, the main street in Porto! At your disposal and with warmest regards, Francisca Moreira Guest Relations Manager
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mjwright82 wrote a review Jul 2020
Woking, United Kingdom1 contribution
Unfortunately due to coronavirus we twice had to postpone our trip to the Intercontinental Porto. Finally we were able to rearrange our trip to coincide with the reopening of the hotel. Prior to arrival we were contacted personally by email and phone by Marianna Lopez, the reservations supervisor at the hotel, who very kindly outlined all the corona virus protections that they had put in place as well as arranging an unexpected room upgrade. She also kindly checked in on us during our stay to make sure everything was ok as well as greeting us in person on first arrival at the hotel. On arrival and throughout our stay we were greeted by name (we were the first guests back) and looked after very well by all staff. Comprehensive measures were in place against corona virus including all staff wearing masks, additional cleaning and pre-arranged times for room cleaning to make sure that you were not in the room at the same time. Our room was a duplex suite, a lovely large room that was comfortable and also very quiet. We really enjoyed it, along with the free snacks that were left for us in the room. Much appreciated. During our stay we also made use of the concierge. The team were great, organising a couple of great dinner reservations as well as a port tasting and putting together an itinerary of all the must see sites. Even better than expected was that all details of the bookings and arrangements made by the concierge were then emailed so we had them on hand whilst on the move. All in all, a very comfortable hotel located in the heart of Porto, combined with superb customer service. Highly recommended!
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Francisca Moreira, Owner at InterContinental Porto - Palacio das Cardosas
Responded Jul 25, 2020
Dear mjwright82, How wonderful to have received your review! It was a pleasure for us to have you as our very first guest on our reopening day and the team is thrilled to hear that you have throroughly enjoyed your experience. Thank you for mentioning our attentive staff and our exquisite rooms. Indeed, it is the little details and the personalised service that make the difference. We are glad to understand that even with the (mandatory) new procedures in place, you had such a great time with us! We will be looking forward to welcoming you back in a near future, and thank you sincerely for your recommendation, Warmest wishes, Francisca Moreira Guest Relations Manager
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Joana d wrote a review Mar 2020
Lisbon, Portugal7 contributions1 helpful vote
We stayed in Oporto Last December to celebrate my 50th birthday. From the moment we arrived and were checked in, the level of service and attention to detail was outstanding. The hotel is centrally located which makes everything within a few minutes walk . The building is beautiful both externally and internally. Fixtures, fittings and soft furnishings both in the communal areas and the rooms are of quality. Our room was absolutely faultless. And believe me, I tend to nearly always be able to pick out something to mention. The staff make it also a pleasure to stay at this establishment and the personal interest they take in you. Special mention must be made about the concierge desk who were extremely helpful in their tips and advice. I did have room service which was delivered on time and was exactly what I ordered. A true classy gem of a hotel. Highly recommended.
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Date of stay: December 2019Trip type: Traveled as a couple
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PRICE RANGE
$217 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental porto palacio das cardosas hotel porto
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
105
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Frequently Asked Questions about InterContinental Porto - Palacio das Cardosas
Which popular attractions are close to InterContinental Porto - Palacio das Cardosas?
Nearby attractions include Sao Bento Railway Station (0.06 miles), Porto Walkers - Free Walking Tours & Experiences (0.03 miles), and Fado na Baixa (0.3 miles).
What are some of the property amenities at InterContinental Porto - Palacio das Cardosas?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Porto - Palacio das Cardosas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Porto - Palacio das Cardosas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Porto - Palacio das Cardosas?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Porto - Palacio das Cardosas?
Conveniently located restaurants include MUU Steakhouse, Viva Creative Kitchen, and Do Norte cafe.
Are there opportunities to exercise at InterContinental Porto - Palacio das Cardosas?
Yes, guests have access to a fitness center during their stay.
Does InterContinental Porto - Palacio das Cardosas have an airport shuttle?
Yes, InterContinental Porto - Palacio das Cardosas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is InterContinental Porto - Palacio das Cardosas located near the city center?
Yes, it is 0.2 miles away from the center of Porto.
Are any cleaning services offered at InterContinental Porto - Palacio das Cardosas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Porto - Palacio das Cardosas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.