InterContinental Porto - Palacio Das Cardosas, an IHG Hotel
Praça Da Liberdade, Porto 4000-322 Portugal
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About
#17 of 171 hotels in Porto
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
585Restaurantswithin 0.3 miles
233Attractionswithin 0.3 miles
Contact
Praça Da Liberdade, Porto 4000-322 Portugal
Name/address in local language
Getting there
Rental CarsSee rental cars from $36/day
2741Reviews70Q+A100Room tips
Reviews
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We had a wonderful stay at Porto. Staying at Intercontinental made our stay more enjoyable as it is well located for sightseeing by walking. Restaurant staff are friendly and service is great. Special mention to Ana with her warm welcome and attention, making our stay memorable. Thank you.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: While looking to eat at restaurants in the area, it is best to make reservations. Make sure to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The best nights sleep on the most comfortable bed and perfect pillows. The one time I wish our days weren't so full so we could enjoy the room a little more. The hotel location was perfect in the center of town, walking distance to all major attractions They are working on the metro right out front and the entrance is off to the side, but we never heard noise related to what they were working on inside the hotel. Wonderful staff and a huge variety off breakfast offerings were icing on the cake.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great, well-connected hotel. The rooms were lovely. Breakfast was amazing with so much choice! The staff is warm and friendly. The rooms are spacious and well-appointed. Stayed for 5 nights for a conference.
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Date of stay: June 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Enjoy the breakfast -- it was superb!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
After so many years of business travel all over the world, my "GoTo" hotel was always The Inter-Continental! It was my home away from home. I have (maybe) 30-Stays at their Hong Kong (Kowloon) property alone. Somehow, retirement and family vacations sent me in a different direction in terms of places to stay. I drifted off course from The Inter-Continental this is until our recent trip to Porto, Portugal. The Inter-Continental in Porto was situated exactly where we wanted to be. As soon as I walked into this hotel, I said (out loud) "I'm back home"! Everything there reminded me exactly what I have been missing. Our room was wonderful. The breakfast buffet was great. The gym and grounds were terrific. And the Concierge services were stellar. The Head Concierge, a Mr. Tiago Morais helped me through a small disability that could have easily ruined our trip, but his hands on attention, saved our vacation. I am ever grateful for that and will not forget it. It is now very easy for me to say, I am n ow back home where I belong!…
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed 2 nights at the hotel in Porto between March 12 to March 14. Huge construction is blocking the whole hotel's access. The construction site is right in front of the building so it was not easy to find the temporary entry door for the first-time visitor. I arrived there 1 hour early expecting to get early check-in as an AMX Platinum member. No room was available for us to wait. but no notice/call when the room was ready until I revisited the front desk even if the front desk recognized our need for the rest after the flight and train trip from the U.S. through Lisbon to Porto on that day. The room assigned was king classic which has only one window viewing the wall and lower roof of the building. It was dark and small. It is possible to get AMX platinum card members would not be upgraded but downgraded if you do not check before moving your luggage to the room. Especially be careful with the staff/manager, "Manuel", if he takes over another staff's check-in process by speaking in Portuguese. So make sure before you settle in. (I had next schedules and my wife was too tired to request another room to move, so we decided to settle with the room) Facilities are outdated and not working properly when you need them. They call maintenance, but timing is everything when you travel. One example, one of the staff in the wellness center answered me the sauna was working. But I found that it was not after 30 mins waiting for heat. It took a quite while before they called maintenance but I could not use it on account of the next schedule. Some of the old-fashioned Gym facilities had the same problem. The staff working in the restaurant provides breakfast next to the front desk were attentive and helpful. Cleaning was done nicely in the room. I stayed in Hyatt Libson after this trip. The Hyatt stay was great as usual, totally different level compared to my first experience with Intercontinental service. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Confirm the room before you settle, Check the facilities' function before you visit. Do not rely...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Francisca Moreira, Serviços ao cliente/atendimento at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel
Responded 1 week ago
Dear Mr. Flyer, Thank you so much for taking the time to share your feedback with us. We regret to hear that your stay at our Hotel didn't meet your expectations and that our facilities weren't to your liking. It is upsetting to learn that our team's effort wasn't enough to provide you a memorable experience, as we strive to make each stay as pleasant and comfortable as possible, we will use your comments to coach our team in order to provide a better experience in the future. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind regards, Ana Pereira Guest Relations Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 5 glorious nights here and have to say everything was wonderful. We checked in and had a room facing the construction and after a simple request we were moved to the courtyard the next day. My hubby is very sensitive to noise and this was the end of a 3 week holiday and just needed a little more quiet time. The breakfast is extraordinary and the team is amazing. We loved everything about here and look forward to our return.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Courtyard view for quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel staff is very friendly and helpful. There is construction at the main entrance to the hotel, but it did not inconvenience us too much. They are building a metro line and this construction will last for a couple of years, We were glad we stayed at the Intercontinental- it is very centrally located. The rooms are well appointed and comfortable. We did not hear noise from the construction at all.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
*American traveler - please 'thumbs up' if helpful* The Intercontinental and more importantly Hugo and Thiago have made my 5 year Anniversary absolutely incredible. The customer service received begins long before arrival; Ines and Mariana were both extremely helpful during my reservation process as I had some special requests which they had to accommodate. Subsequently, Joao and Francisca took care of all the arrangements getting me to and from the airport. When we arrived there was a beautiful and more importantly comfortable black Mercedes Van waiting for right at the door of the terminal; the driver was pleasant and it set the tone to what turned out to be a fantastic trip. Hugo was the first person we met when we arrived and literally one of the last people we saw when we left. There wasn’t a day where he didn’t walk in with us as we chatted about our day in Porto. He was never intrusive, and all the interactions felt incredibly genuine and comfortable. On our last evening, he was cognicent of our departure and even went as far as saying farewell to us before he left for the evening while we were having a drink by the bar. Thiago was on hand during our entire trip to take care of anything we needed. Whether it was show reservations, taxis, dinner plans, you name it…. Thiago picked up the phone and took care of it. I simply cannot stress enough that although the hotel itself is absolutely stunning the team are the true stars. With that out of the way… the hotel was perfectly located in the middle of downtown, close to everything, easily accessible and stunning. The room was comfortable and the attached bar and restaurant made it very easy to have a nice evening “in” after a long day out walking through Porto. There was under heavy construction during our visit but we the experience was so amazing that it wasn’t even something we thought about. If you are in Porto and are comfortable with the cost. You MUST make this hotel one of your top picks. Be sure to say “hello” to Hugo and Thiago when you’re there.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Location is perfect ! The Lobby and the rooms are perfect ! The variety of food on breakfast is great ! The only one thing is absolute destroy our memory from this 5 nights stay - MOST PROBABLY THE MAN WHO CLEAN THE ROOM DAYTIME IS OPENING THE BAGGAGES !!! Its really inadmissible for such name as Intercontinental ! At one day they just opened the code from the baggage and thanks God that we didn't leave the cash there but after 2 days the story was repeated and we found that the new ''hair products" for 150 euro cost only was stollen . Most probably one of the cleaning guys need it but its absolutely unacceptable !!!! Just imagine if you guys will leave some cash either in your locked baggage or even in a safety box (im afraid ). SO FROM ONE SIDE,I RELLY WARN THE PEOPLE TO BE VERY CAUTIOUS WITH CHOOSING INTERCONTINENTAL HOTEL PORTO AND FROM OTHER SIDE I REALLY URGE THE MANAGEMENT OF SUCH A WONDERFUL HOTEL TO FIND A THEIF AND IN THE FUTURE TO BE VERY CAREFUL TO EMPLOY THE PEOPLE ( ESPECIALLY THE MANS) FOR THIS JOB. King Regards,Maxim Kyzrodev ( Cyprus)…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Francisca Moreira, Serviços ao cliente/atendimento at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel
Responded 1 week ago
Dear Mr. Kyzrodev, Thank you for choosing to stay with us at InterContinental Porto - Palácio das Cardosas and for taking the time to share your feedback with us. I am extremely disappointed to hear that your visit was far from ideal, as we always strive to give guests the best service and experience. As far as the situation mentioned above, I believe that it was a misunderstanding since we have learnt that you have forgotten some items (hair products) in our Hotel, that we will gladly ship to you. I understand your disappointment and the inconvenience and I truly hope that you consider staying with us again, whenever you come back to Porto. We would love to have the opportunity to provide you an excellent stay that exceeds your expectations. Thank you again for your feedback and please do not hesitate to contact us if there is anything else that we can do to asssist you. Kind regards, Ana Pereira Guest Relations Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were not very friendly. As a solo traveller they were not interested in assisting me. Bar staff, restaurant staff and concierge were not friendly. Maybe Porto is more conservative than the rest of Portugal and solo females are discouraged? I was ignored. The noise in my room is obviously not the hotels fault but it was quite unbearable and it would have been nice to be offered an upgrade, no such thing even though hotel was not at capacity. Super disappointed was really looking forward to this accomodation.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Francisca Moreira, Serviços ao cliente/atendimento at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel
Responded 1 week ago
Dear guest, Thank you so much for choosing to stay with us recently and for sharing your experience. I am very sorry to know that your stay with us was far from ideal. It saddens me to hear that your were disappointed with the staff and the service that you received during your visit to our property. I would like to apologize, especially, for the fact that you felt like Porto wasn't very welcoming or accepting of a solo female traveler. We truly do our best to make the guests' experience a most memorable one and for that I understand your disappointment and the inconvenience that this has caused you. We take every guests’ feedback on board and focus on improving our level of service and comfort provided. Thank you for your comments and I sincerely hope that you will give us another opportunity to serve you better in the near future! Kind regards, Ana Pereira Guest Relations Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$227 - $425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental porto palacio das cardosas hotel porto
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
105
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Claim Your ListingINTERCONTINENTAL PORTO - PALACIO DAS CARDOSAS, AN IHG HOTEL - Updated 2023 Prices & Reviews (Portugal)
Frequently Asked Questions about InterContinental Porto - Palacio Das Cardosas, an IHG Hotel
Which popular attractions are close to InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Nearby attractions include Sao Bento Railway Station (0.06 miles), Porto Walkers (0.03 miles), and Lago Artes (0.2 miles).
What are some of the property amenities at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Conveniently located restaurants include MUU Steakhouse, Tasco, and Pizzeria Bella Mia!.
Are there opportunities to exercise at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Does InterContinental Porto - Palacio Das Cardosas, an IHG Hotel have airport transportation?
Yes, InterContinental Porto - Palacio Das Cardosas, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Porto - Palacio Das Cardosas, an IHG Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Porto.
Are any cleaning services offered at InterContinental Porto - Palacio Das Cardosas, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Porto - Palacio Das Cardosas, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.