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Estrada Nacional 108 Campanhã, Porto 4300-316 Portugal
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Traveler (1958)
Room & Suite (456)
Pool & Beach (212)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#26 of 168 hotels in Porto
Location
4.3
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Located in the city of Porto, 3 km from the centre of one of Portugal’s most vibrant regions, the Palácio do Freixo, classified in 1910 as a National Monument, is a unique example of Baroque architecture, with about 10 thousand m2 of gardens and green spaces offering breathtaking views of the River Douro. The setting of an excellent Urban Resort, it is a member of the exclusive consortium The Leading Hotels of the World and provides you with an unparalleled experience that marries traditional values with contemporary comfort. The Pestana Palácio do Freixo is characterised by its sumptuous eighteenth century architecture. It was built by Nicolau Nasoni, one of the most important architects that helped Porto become a World Heritage Site.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Sun deck
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Price:Become a PGC Member to get 10% of discount, among other special benefits!
2807Reviews40Q+A100Room tips
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Most Recent
Anilah11 wrote a review Nov 2022
Paris, France35 contributions59 helpful votes
The old palace which became a comfortable , beautifully decorated hotel. Very scenic location by the Douro river. 2 swimming pools : one indoor and one outdoor. Excellent service with very friendly and professional staff.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cristina R wrote a review Nov 2022
2 contributions1 helpful vote
Hotel's Favorite
This hotel is really special. The place is a dream. The view is just beautiful. Everybody was kind and helpful. The rooms were nice. The breakfast is perfect. We had a memorable stay. It is not far from Port.
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Date of stay: November 2022
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded 3 weeks ago
Dear Guest CristinaR5022, Thank you very much for your kind words about your stay at the Pestana Palácio do Freixo. We are thrilled to learn that you enjoyed our hotel's facilities, as well as our team's dedicated, attentive, and professional service. Your comments fill us with pride and incentive us to continuously improve our service and strive for excellence. It was a great pleasure for us to welcome you as our Guest. Thank you for staying at the Pestana Palácio do Freixo. We look forward to welcoming you again in the near future. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roi sidi wrote a review Nov 2022
Tel Aviv, Israel5 contributions5 helpful votes
The hotel is located inside a magnificent and beautifully restored royal mansion. is inside a city park in the city of Porto. The view from the mansion is breathtaking, and you find yourself in an amazing experience of luxury and peace of mind. The experience is worth the price.
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Date of stay: November 2022
Value
Location
Service
Room Tip: All rooms are reinforced at a high level. But it's worth investing a little more money and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miguel Fernandes wrote a review Nov 2022
Braga, Portugal2 contributions1 helpful vote
We had a great experience staying at Palácio do Freixo. The overall Hotel, room ambiance and quality is very good. The Maitre and all her team were very attentive, concerned (not annoying). We even got a delicious offer from the chef while we waited.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded 3 weeks ago
Dear Guest osaturno, First of all, we would like to thank you for your kind words about your stay at the Pestana Palácio do Freixo. We are thrilled to learn that you enjoyed our hotel's facilities, as well as our team's dedicated, attentive, and professional service. Your comments fill us with pride and incentive us to continuously improve our service and strive for excellence. It was a great pleasure for us to welcome you as our Guest. Thank you for staying at the Pestana Palácio do Freixo. We look forward to welcoming you again in the near future. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy C wrote a review Oct 2022
1 contribution
Fantastic place, the best that we could have!!! We hope to come back again, amazing restaurant, spa, interior pool!!! The hotel has an amazing Staff. The hotel also have a car that can drive you to the main center.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded 4 weeks ago
Dear Guest, We would like to thank you for your kind words about your stay at the Pestana Palácio do Freixo. We are thrilled to learn that you enjoyed our hotel's facilities, our restaurant, SPA, our courtesy shuttle to the historical centre, and most of all, our team's dedicated, attentive, and professional service. Your comments fill us with pride and incentive us to continuously improve our service and strive for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at the Pestana Palácio do Freixo, and we look forward to welcoming you again in the near future. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roy M wrote a review Oct 2022
Toronto, Canada368 contributions309 helpful votes
It was a nice property but could use improvements. Views are terrific. Staff were friendly, with some exceptions. Improvements needed in areas: a) Check in was slow. They only have one desk. At check out there was a large group and not enough staff; b) breakfast was very nice. Typical pousada meal. Dinner was not very good. We advised the staff that we had allergies to coconut, aperagus and corn. Staff member said that Portuguese cooking does not use coconut. When pressed, she said they only use it in linguini! What about pastries? No was the answer. Clearly wrong. c) The dinner meal when it arrived was sub par. The mushroom soup was very good. However the steaks were tough and over salted. Inedible. The ravioli (which was on the menu on the TV was not available but they eventually agreed to provide it. Too bad it tasted like it had come out of a can. d) The hotel is outside of downtown, which is good and bad. They have a shuttle but the last pick up from town is 730 pm. Not useful if you want to go to town for the evening and don't want to drive. Overall nice but many needed improvements.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded 4 weeks ago
Dear Mr. Roy M, Firstly, we would like to thank you for taking the time to give us your honest opinion on your recent stay at the Pestana Palácio do Freixo. We value your feedback, as it helps us continuously improve in anticipating our Guests' needs, preferences, and expectations. Although we are pleased to learn that you enjoyed your overall experience, we are very sorry that our hotel failed to fully meet your expectations and that the food in our restaurant was not to your liking. Thank you very much for staying with us. It was a pleasure having you as our guest. We hope to have the opportunity to welcome you again sometime in the near future. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L S wrote a review Oct 2022
Buenos Aires, Argentina5 contributions3 helpful votes
+1
Wonderful place Incredible palace where history luxury and outstanding modern design play all together in a perfect harmony. Staff very helpful and agreeable. Very good dining experience. I would definitely choose it for a next stay at Porto.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded 4 weeks ago
Dear Guest, First of all, we would like to thank you for your kind words about your stay at the Pestana Palácio do Freixo. We are thrilled to learn that you enjoyed our hotel's facilities, the fine dinning experience at our restaurant, as well as our team's dedicated, attentive, and professional service. Your comments fill us with pride and incentive us to continuously improve our service and strive for excellence. It was a great pleasure for us to welcome you at your home in Porto. Thank you for staying at the Pestana Palácio do Freixo. We look forward to welcoming you again very soon! Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim M wrote a review Oct 2022
3 contributions
+1
We booked a 5 day stay, the hotel is just perfect. Its a few miles the centre of Porto , but the hotel runs a shuttle bus every hour. From 09.00 to 19.00 which is ideal. The staff are extremely helpful and polite and always on hand to help with anything. The choice of food at breakfast is fantastic.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Car hire no issues, we hired a car from Avis, which is located on the platform of the train. No...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded Oct 22, 2022
Dear O5312WGtimm, Thank you so much you for dedicating us your kind feedback about your stay at the Pestana Palácio do Freixo. We are thrilled to learn that you enjoyed our hotel's location and facilities, our comfortable rooms, our varied buffet breakfast, and especially our team's dedicated, attentive, and professional service. Your comments fill us with pride and incentive us to continuously improve our service and strive for excellence. It was a great pleasure for us to be your home in Porto. We would like to thank you for staying at the Pestana Palácio do Freixo, and we look forward to welcoming you again very soon. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La T wrote a review Oct 2022
+1
If you are looking for the best accommodation while staying in Porto, don't look any further: Palácio do Freixo is the perfect place: History and modernity live side by side, allowing guests to experience both, while enjoying all the perks you expect from a luxury hotel. The view of the river Douro is incredible and astonishes me every time. The staff cater for all the guests' wishes and are beyond friendly and efficient. I will definitely stay there again.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rita F, Guest Services / Front Office at Pestana Palácio do Freixo
Responded Oct 18, 2022
Dear LaT588, Thank you very much for your kind words about your stay at the Pestana Palácio do Freixo. We are thrilled to learn how much you enjoyed our hotel's facilities, as well as our team's dedicated, attentive, and professional service. Comments like yours fill us with pride and motivate us to continuously improve! It was an enormous pleasure for us to welcome you at your home in Porto. Thank you for staying at the Pestana Palácio do Freixo. We look forward to welcoming you again in the near future. Kind regards, Pestana Palácio do Freixo Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tnkrbell wrote a review Sep 2022
NY136 contributions37 helpful votes
You drive up to a true palace, where the reception desk, bar and restaurant all all located. You walk through a footbridge to the hotel rooms, which are modern, spacious and well appointed. Although 15 minutes from the historic district, the hotel runs a shuttle into town. The infinity pool (once you find it) is spectacular, as is the evening happy hour at the pool. The hotel signing ,lighting could be better. We frequently took wrong turns. The resort fee was not advertised, so enjoy the free happy hour:)
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: River view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$169 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palacio do freixo hotel porto
FORMERLY KNOWN AS
Pousada do Porto - Freixo Palace Hotel
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
87
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PESTANA PALACIO DO FREIXO $155 ($̶2̶5̶8̶) - Updated 2022 Prices & Hotel Reviews - Porto, Portugal

Frequently Asked Questions about Pestana Palácio do Freixo
Which popular attractions are close to Pestana Palácio do Freixo?
Nearby attractions include Ponte de São João (0.6 miles), Campanha Railway Station (0.7 miles), and Quinta De Villar d'Allen (0.1 miles).
What are some of the property amenities at Pestana Palácio do Freixo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Palácio do Freixo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Palácio do Freixo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pestana Palácio do Freixo?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Palácio do Freixo?
Conveniently located restaurants include Restaurante Campo Alegre/Compadre, Palacio do Freixo, and O Astro Cervejaria Petisqueira.
Are there opportunities to exercise at Pestana Palácio do Freixo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pestana Palácio do Freixo have an airport shuttle?
Yes, Pestana Palácio do Freixo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pestana Palácio do Freixo have airport transportation?
Yes, Pestana Palácio do Freixo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Pestana Palácio do Freixo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pestana Palácio do Freixo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.