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Torel 1884 Suites & Apartments

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Rua de Mouzinho da Silveira 228, Porto 4050-417 Portugal
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (182)
Room & Suite (86)
Dining (22)
Travel safe during COVID-19
A note from Torel 1884 Suites & Apartments
Updated 05/06/20

About

#2 of 148 hotels in Porto
Location
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Value
Travelers' Choice
The idea of luxury accommodation in a historic building in the very heart of Porto has become reality. Meet Torel 1884 Suites & Apartments an award winning hotel where we offer you 12 deluxe rooms and Suites in our former Palace. In addition, you can choose from our 11 unique Apartments located 200 metres away, on Rua das Flores, downtown Porto’s trendiest street. Our stunning Palace dates back to 1884, and we have filled it with the spirit of the Portuguese explorers: travel the world by visiting Africa, America and Asia, and discover a different exotic theme in each room – from spices and silk to coffee, tea, porcelain and tapestry. Let yourself be whisked away into the world of the Portuguese navigators as they travelled the world, discovering not only foreign lands but also exotic spices, new foods and superb materials within them. Embark on your own exotic journey and breathe in the spirit of the adventurers through our lavish materials, natural colours and exotic plants
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Baggage storage
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
First aid kit
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Portuguese
224Reviews10Q+A21Room tips
Traveler rating
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Popular mentions
Bru B wrote a review Oct 9
Brussels, Belgium172 contributions13 helpful votes
Torel 1884 may be a nice place BUT what I find unacceptable for this kind of hotel is that they first confirm the booking (directly with Torel 1884) of 2 suites and the day after they USE Covid as an excuse to say there is no place anymore....BUT they propose us an upgrade in Torel Avantgarde with pool, Douro-look, free parking...it LOOKS attractive...BUT a month ago they did the same "covid"-proposition to a French lady (see her comment) and she was absolutely NOT pleased with her stay! A mediocre hotel even with an upgrade is still mediocre! EVEN WORSE , 2 days after we tried to do the same booking direct at 1884 as before for the same 2 suites at same dates and it was perfectly possible! No Covid in two days...do the have vaccine YET? SO they permit overbooking over and over again and then send you to a not so nice hotel with an upgrade...but with NO SATISFACTION at the end. UNACCEPTABLE and DISHONEST....and I have travelled a lot, see all my comments. Very pity. Now we made reservations at Le Monumental Palace, Maison Albar Hotels and then we go to SIX Senses Douro Valley. Torel 1884 has LOST a good client permitting overbooking and being dishonest.
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Date of stay: October 2020
Service
Room Tip: Don't accept an upgrade to Torel Avantgarde !!
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Van D wrote a review Sep 2020
Porto, Portugal68 contributions34 helpful votes
The hotel is very modern and well decorated, but still preserves the classic style from which the name comes, the original stairs, the safe in the restaurant, the size and comfort of the rooms, breakfast, cleanliness and location are just perfect! The staff team are incredibly friendly and professional. I highly recommend staying in it! I’ll see you soon again.
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Date of stay: January 2020Trip type: Traveled solo
1 Helpful vote
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CovidBride wrote a review Aug 2020
5 contributions5 helpful votes
I booked 3 rooms in this hotel for a pre-wedding pamper weekend - booked for the end of March 2020. When the UK went into lockdown and all the bridesmaids were stuck in their countries (USA, Netherlands, Portugal and UK). I contacted the hotel to see what could be done. They were a little unhelpful and somewhat rude, but eventually, they agreed to move the booking to a later date (and being nice, I didn;t want the hotel to suffer because I knew the travel industry was worried about covid-19). As they stay would now be after the wedding (though the wedding was also cancelled a few days later, so that was another blow), I converted the booking to a long weekend, and for one room instead of 3. We paid the extra money on top of the original price (which included a more expensive fee as the new booking would be 'peak season'). The new booking was for September 2020. We also moved/ rebooked flights (though we lost money on one airline), transport to/from the airport, dog sitters, time off work, etc. for the new dates. At the beginning of August, the hotel emailed to say they were still closed and they would have to cancel or move our booking again (to a different hotel). We asked for a refund at this stage as 1. Portugal still wasn't on the safe travel list 2. we'd now paid out over €1500 to a hotel that we'd had to change twice 3. the whole thing was originally intended for an event that was now null and void 4. We also would be unable to get any more time off work (certainly for the next year) and 5. There was so much uncertainty. We cancelled flights and all the other stuff. Earlier this week - just two weeks before the cancelled booking, the hotel contacted us to say that they were now open again (even though <they> cancelled our booking). They said that because they were now open, they would not issue a refund. We are now starting legal proceedings against them. Therefore, be very careful! I would not advise booking at the moment tbh, as the hotel may close again and you will be left out of pocket. I understand that travellers should be flexible, and we were - twice - but when the hotel themselves are the ones to cancel, a refund should be issued.
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Date of stay: March 2020
Service
1 Helpful vote
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Jess on holiday wrote a review Jun 2020
3 contributions
We stayed a long weekend and couldn’t have hoped for a better place to stay. The hotel is beautiful, very private and offers excellent service. We enjoyed brunch in the great little restaurant/bar downstairs and drinks in the upstairs library. One of the most beautiful hotels I’d be stayed in.
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Date of stay: February 2020Trip type: Traveled as a couple
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SophieMelanie wrote a review May 2020
Essex, United Kingdom21 contributions1 helpful vote
+1
First of all, if your thinking of visiting Porto you MUST stay here. Should have written this review months ago but only just getting around to it... Myself and my partner have stayed in beautiful hotels all over the world, we both agree this is our favourite! From the moment you walk in the decor flows through the hotel with so much thought put into every detail, it really is just beautiful and so elegant but in an interesting way with exotic palms, gold finishes & incredible architecture throughout. Not to mention the team, they are hands down the best hotel team we have ever met. From start to finish they took care of us, giving knowledge on the city, booking us dinner each night at different restaurants and booking tours. The manager Goncarlo I believe his name was, from start to finish made sure our experience was perfect, checking how breakfast was each morning (incredible by the way, high quality food made fresh to order each morning) even down to using Nespresso coffee, we didn’t want breakfast to end... The rest of the team where also amazing, Mariana I think was the Ass Manager / Front of house was also brilliant. The rest of the team, unfortunately I don’t remember all the names where just fantastic and should all be rewarded for all the hard work & the experience they create. The hotel is in perfect location and not too far from the airport. In short, you must stay here, it’s an experience in its self regardless of visiting Porto 💜 Thank you Torel - we will be back, Sophie & Anton
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Date of stay: July 2019Trip type: Traveled as a couple
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PRICE RANGE
$132 - $289 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
23
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Frequently Asked Questions about Torel 1884 Suites & Apartments
Which popular attractions are close to Torel 1884 Suites & Apartments?
Nearby attractions include Sao Bento Railway Station (0.2 miles), Porto Walkers - Free Walking Tours & Experiences (0.2 miles), and Fado na Baixa (0.1 miles).
What are some of the property amenities at Torel 1884 Suites & Apartments?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Torel 1884 Suites & Apartments?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Torel 1884 Suites & Apartments?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Torel 1884 Suites & Apartments?
Conveniently located restaurants include MUU Steakhouse, The Ribs, and Farinha.
Does Torel 1884 Suites & Apartments have an airport shuttle?
Yes, Torel 1884 Suites & Apartments offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Torel 1884 Suites & Apartments located near the city center?
Yes, it is 0.4 miles away from the center of Porto.
Are any cleaning services offered at Torel 1884 Suites & Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Torel 1884 Suites & Apartments?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Torel 1884 Suites & Apartments?
Many travelers enjoy visiting Palacio da Bolsa (0.2 miles), Porto Cathedral (Se Catedral) (0.08 miles), and Casa do Infante (0.2 miles).