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Hotel Cristal Porto

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Travessa Antero de Quental 360, Porto 4000-087 Portugal
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Traveler (343)
Room & Suite (86)
Dining (37)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Cristal Porto
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 149 hotels in Porto
Location
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Value
Travelers' Choice
With almost a quarter of a century of history, the new Cristal is born, right in the heart of Porto, the city that lent its name to Portugal- Hotel Cristal Porto. Distinguished in 2012 and 2014 as the "Best European Destination" (by the European Consumers Choice),the city is known worldwide not only for its wine, culture, bridges,ancient and contemporary architecture, its historic centre, classified as World Heritage Site by UNESCO, but also for the quality of its restaurants and cuisine, with basis on the warmth of its people, who provides the city with life, character and identity. Located near the "Igreja da Lapa" (Lapa Church - one of the city's iconic churches), the Hotel Cristal Porto is only 800 meters away from the avenue that is considered the living room of the city, Avenida dos Aliados. This avenue opens us the doors to the charms of every nooks and crannies of an area of great aesthetic value and scenic personality, with an incredibly rich landscape, as a result of the terrain complexity, the harmonious manner in which all the streets intertwine, the location of grand buildings and monuments, the unique link with the Douro river and the Atlantic Ocean, and the diverse visual effects depending on the weather and light. Designed with customer comfort and refinement in mind, this new four star Hotel unit offers 94 bedrooms, including suites, superior, deluxe, standard and connecting rooms, as well as specially adapted rooms for disabled guests. Restaurant for up to 200 people, Bar, 2 meeting rooms with 270m2 and 140m2, respectively,a 400m2 outdoor garden and private parking for 78 vehicles (subject to additional charge per night) Come and enjoy our services and let yourself fall in love with Porto, a wonderful, fascinating and charming city that is waiting to be discovered.
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Property amenities
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Room features
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Room types
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Languages Spoken
hotel_amenity_english, hotel_amenity_french, hotel_amenity_spanish, hotel_amenity_italian and 1 more
452Reviews17Q+A18Room tips
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Popular mentions
Sybren D wrote a review Sep 2020
Utrecht, The Netherlands94 contributions30 helpful votes
The modern hotel is good and we had nothing to complain about. The hotel has a parking garage Of its own and us located at a 5min walking distance from the metro station. Measures to deal with hygiene to prevent COVID19 infection were well implemented in the hotel. The small staff (staff reductions due to the corona situation I guess) worked hard to still provide their guests the best of service. Especially my compliments to them !
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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MrSmith74 wrote a review Jul 2020
Brussels, Belgium492 contributions64 helpful votes
+1
Not worth 4 stars. Check in was so unprofessional, she did not find our names, asked if we booked, if we where in the right hotel , while our name was on the voutcher, she could just read our names, the check in took houres, cheaply furnished, 1 elevator didn't work, very small bed, very poor erea op Porto, very far from the historical center, compared to other experiences in 4 stars hotel this is just the worse ever, product in the bathroom where not replenished, don't book this hotel, its no value for your money, the management do not care about complaints and blames the customer
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Date of stay: July 2020Trip type: Traveled as a couple
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Chris D wrote a review Apr 2020
Somerset, United Kingdom158 contributions92 helpful votes
We stayed for three nights after travelling onwards from a stay in Lisbon. Excellent reception staff, very helpful and friendly. Rooms were very clean with very modern furnishings. The hotel is a little way out from the riverside area but taxis are cheap and plentiful as is the Metro. Super breakfasts, but evening dinner choice was sparse. Reception recommende a local restaurant which was very good - Chamico - about two blocks away.
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Date of stay: March 2020
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2 Helpful votes
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DezzerG wrote a review Mar 2020
Mirfield, United Kingdom66 contributions16 helpful votes
Selecting a hotel is always a compromise, in this case we traded off cost against location, accepting “better” accommodation at a 15 minute walk from the city. It all looked flat enough on the map, but what we didn’t know was that it’s downhill into the city and uphill back, but for folk enjoying a daily walk that’s not an issue, it’s enforced exercise. (Tip - if walking, turn left outside the reception entrance rather than right; it’s not as “run down”). Taxi from airport about 25euros, 20 minutes; return taxi 30euros and a smug smile. Our 3-bed room was spacious, but the lack of coffee and milk in our room was irritating. A few platitudes were offered; “triple rooms don’t have coffee”, “housekeeping(sic) has gone home”, and “try the restaurant”. Yes, we had a kettle and, yes, we had some tea packets, but this isn’t normal practice, is it? (It’s been mentioned in a previous review, and we did overhear somebody else making the same comment. A storm in a teacup, perhaps). Our only other comment was that the gardens are “under construction”, which is a pity as we would have appreciated a quiet outdoor location to rest in the sunshine, presumably with a cup of black tea. Niggles apart, the hot and cold breakfast was excellent and enough to set anybody up for an active day ahead. The staff deserve a specific mention, being very helpful. When returning home, we needed to leave around 7.45am, and the staff let us in ahead of the usual 7.30am start which was much appreciated. The evening buffet also deserves a mention, decent value at 15euros a head. For this you get soup, pinchos, salads, meat/fish option(s), fruit and cakes. After a day’s sightseeing, we just took our time and sampled everything the buffet had to offer. Just one comment, which we did point out, was that some food was, well, to be honest, a bit too cool for our liking. Overall, a solid 4-Star hotel.
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Date of stay: March 2020Trip type: Traveled with family
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culturedportugal wrote a review Mar 2020
139 contributions39 helpful votes
We had a wonderful stay at this hotel. Without exception the staff were excellent. The rooms are spacious, well equipped, very clean and attractive. The buffet breakfast is ample in diversity and is constantly being replenished - a great start to the day.
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Date of stay: February 2020
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PRICE RANGE
$75 - $193 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
94
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