Location: exceptional. But access by vehicle is restricted. Reception/check-in: assertive, incompetent, efficious (who needs to know, at check-in, that the first bottle of water is free/gratis (it says that in the room, anyway); summary: all rather unpleasant, and unnecessary. Bedroom: larger than normal; massive bed; good quality sheets and pillows; lighting - bizarre; decoration: unattractive and pointless - the clothes washing hanging out the windows of the house on the other side of the street was more colourful, and more interesting, than the screen print above the desk area. Power points/sockets: not easy to find, nor to use. Why, in this day and age, in a fully-refurbished (and apparently expensively-refurbished!) 4-star accommodation, does one have to crawl around on the floor to plug in phones, laptop, etc. Airconditioning: it worked for some of the time (that could have been my fault - I committed the criminal sin of touching one of the buttons on the control panel). 'Throws' on the bed: in my judgement these were totally unnecessary; they did not look at all special, and I doubt if guests use them. And they were a hoorid dirty-beige colour. The Bathroom: well, here goes, with both barrels! One virtually has to be an Olympic athlete just to get into the bath in order to work out how to operate the shower (very nice showers); then the bath is slippery - great care has to be exercised in order not to have a fall; then one has to work out how to get out of the bath without sort of crashing out, or being foolish enough to hold the towel rail - that will certainly come out of the wall with the slighest pressure or weight on it.. Again, a major design/decoration fault. The Basin: completely useless, with water spraying everywhere. wetting the rack underneath, the floor, the bathrobes, etc., etc. - a design disaster, and a housemaid's nightmare. Next, the Lavatory: useless, should be replaced immediately; bad design, too small, probably quite expensive, uncomfortable, not even ergonomically appropriate - just useless! And there was no bidet...........The night light in the bathroom was a good feature. General decor: not to my taste, at all. It appears to me that everything in this Hotel is grey - not a happy colour at all. The flooring on the ground floor - painted tiles, and carpets - grey. Curtains/nets in the bedroom - grey, and dirty-looking. Decor in the Common areas on the ground floor - "the book theme". A failed flash of imagination from some interiors specialist (Paulo Lobo?). The chairs are upholstered in fabrics of varying shades of grey. Bleak!! Grim!! And the chairs are too low, and invariably too soft - if you manage to get into one, it is actually quite difficult to get out!! As a consequence I do not expect that many guests use them - at all. In my three-day stay I was the only guest who I ever witnessed sit in one of those chairs. Management: I never saw anybody - not one soul - who appeared in any shape or form to be managing the place: reception/housekeeping/the bar/ the facilities on the terrace/the restaurant, etc., etc. The Welcome Letter left on the desk in my room was strangely anonymous - no names, no signature................. Had the latest General Manager done a runner, I ask? It seems to me that there has been very little attention actually paid to the profile of cutomers/guests who book and stay at this hotel. It is obvious that a lot of money has been spent on refurbishing the facilities - but the exact needs of guests have not been given sufficient priority, and addressed accordingly. In conclusion, I cannot recomend this hotel and its facilities. The Owner, and the Interior Designer, have a lot to answer for.…
It is hard to find a place that is exactly in the city's historic centre, has all the modern conveniences (and this includes the pandemic situation measures as well), is exquisite on what regards decoration and is run by efficient friendly staff. We did not have the opportunity to have a meal at the restaurant but, from what we have seen, it seems to be coherent with the rest. Two negative points though: distance from the parking place and the unavailability of someone who could help us take our luggage to the car. However, this will not prevent us from returning.
Perfect location on the beautest square. Big rooms pleasantly decorated. Comfortable bed. Excellent savoury breakfast. A very nice place for a relaxing stop. Good restaurant. Parking made available forb5 euros at a 5 minute walk from the hotel.
Absolutely amazing hotel in the most beautiful part of the city. Fantastic michelin restaurant with great staff and amazing food. The desserts were the best i have ever had as well. The suite was great with breakfast service in the room. Absolutely recommended for its location and awesomeness <3
Hotel da Oliveira is a jewel of a property with a strategic location in the middle of Guimaraes, Portugal. The food at the restaurant is stellar- creative, beautiful with a keen attention to flavors, textures and combinations. The rooms are wonderfully designed with great amenities. The staff is accommodating, willing and knowledgeable. This is my third time staying at the hotel, and I will return whenever I can to experience all of its qualities. Additionally, the owner, Ernesto Fernandes is obsessed with every detail possible to make this property distinctive from all the rest. BRAVO!