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Pestana Porto Santo All Inclusive

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Estrada Regional 163 Sitio do Campo de Baixo, Porto Santo Island 9400-242 Portugal
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Traveler (2617)
Pool & Beach (779)
Room & Suite (462)

About

#4 of 11 hotels in Porto Santo Island
Location
Cleanliness
Service
Value
Travelers' Choice
The Pestana Porto Santo hotel is a 5-star beach resort, on the island of Porto Santo, Madeira, and is all inclusive (breakfast, lunch, dinner, snacks and domestic beverages). Recently voted the best All Inclusive resort in Europe, it is located on Portugal's best beach, the Porto Santo beach, with 9 km of fine sand and warm water. Just 1 minute on foot from the beach, this hotel also offers 2 large swimming pools surrounded by 30,000 m² of gardens. Guests can enjoy its 6 restaurants and 5 bars, as well as a Spa area with a heated swimming pool, water jets, sauna, Turkish bath, Hamman and gym. And for the little ones, the hotel has sports fields, game rooms and the Kids Club. The rooms are decorated with blue ocean hues and each has a flat-screen TV and balcony.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Public wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Diving
Game room
Tennis court
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
Baggage storage
Shops
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish, German, Portuguese

Location

Full view
42Car recommended
Grade: 42 out of 100
10Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
3,569Reviews630Q+A100Room tips
Traveler rating
  • 2,183
  • 906
  • 342
  • 82
  • 56
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Popular mentions
MrandMrsSerrão wrote a review Sep 2020
Oxford, United Kingdom16 contributions23 helpful votes
We stayed 5 days at this beautiful Hotel. The Hotel is really beautiful, with stunning and very well kept gardens and palm trees. Excellent location, in front of the wonderful and huge Porto Santo beach. We booked the pool view room and we loved it! From our private balcony we had a breathtaking view of the amazing swimming pools with the palm trees that really brought us that Island’s Life vibes. The rooms are big and are very well decorated with summer bright colours. The room was always very clean and tidy! The bathroom had excellent facilities with really nice toiletries. The only thing we would suggest was to change for a bigger television with better reception however we believe that if it wasn’t the COVID-19 pandemia the Hotel would have every night live entertainment on their huge show lounge. The restaurant Marés (buffet style) and the Dunas Bar (light/snacks menu) served really delicious and tasty food. The other restaurants (Luigi and Koi) unfortunately are not open due to COVID-19 constraints which is completely understandable. The swimming pools are huge and stunning, one is “normal” water and the other “salty” water. The Porto Santo beach is just breathtaking! The golden sand and the turquoise warm sea...Outstanding! We stayed at a few Hotels during the COVID-19 pandemia and the Hotel Pestana Porto Santo was by far the best Hotel in terms of organisation, protocols/guidelines/rules and prevention. We could clearly see that the Staff was really well trained and they informed really well the guests about the preventive (and mandatory) safety measures to adopt. We felt really safe! Last but not least, the Staff...All the Staff are very friendly, welcoming and professional. They really go above and beyond at all times! A special mention to the Front Office Manager Mrs Monica Neves - We had a small problem with our reservation and she went out of this world to solve the issue with compassion, dedication and professionalism. Thank you to all the Staff - You are amazing! We will definitely come back (hopefully without COVID-19 around to fully enjoy this wonderful Hotel)!
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Angela Quintal, Diretor-Geral at Pestana Porto Santo All Inclusive
Responded 1 week ago
Dear Mr./Mrs. MrandMrsSerrao, We were delighted to hear that your recent stay at Pestana Porto Santo was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pestana Porto Santo for your holiday. We look forward to hosting you again soon at our hotel. Kind regards, The Team at Pestana Porto Santo
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Rui wrote a review Sep 2020
1 contribution
It was a wonderful stay at Pestana porto santo. We have stayed in a villa with pool and it was fantastic. The huges pools it a lot of space for everyone. A salty and normal water pool are amazing. Excellent covid measures
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Angela Quintal, Diretor-Geral at Pestana Porto Santo All Inclusive
Responded 1 week ago
Dear Mr./Mrs. Scratchtheworldtoget, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read our hygiene and safety procedures met your expectations. The health and safety of our Guests is our priority. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Porto Santo. Kind regards, The Team at Pestana Porto Santo
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Carlos Mesquitac132@gmail.com wrote a review Sep 2020
1 contribution
A fabulous hotel in a beautiful location with a wonderful beach, lovely swimming pools, incredible choices of quality variaty of food. The rooms are spacious and very clean as are the living room as well as the bathroom. Very impressed indeed Wonderful experience and i recommend it immensely Overall the best team perfomance of staff i have ever witness Delighted and ... I'll be back !!!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Angela Quintal, Diretor-Geral at Pestana Porto Santo All Inclusive
Responded 1 week ago
Dear Mr./Mrs. carlosmI1096KD, On behalf of our entire team at Pestana Porto Santo, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Porto Santo. Best regards, The Team at Pestana Porto Santo
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Pedro Guilhoto wrote a review Sep 2020
Lisbon, Portugal1 contribution1 helpful vote
List of detected faults: At the time of check-in, an indication was given by the reception that the amount of the reservation would be captivated, plus the amount of € 50 for any expenses incurred during the stay. It ended up being captivated the value at more than 110 €. Some of the services requested during the stay were subjected to an attempt to charge (undue) before the check-out process; An example of this is the massage service and the meal at the resort's restaurant / bar. Upon check-out, a new payment for the entire stay + services requested was made, instead of paying only the differential for the captive made initially. 24 hours after the check-out, the amount initially captured, remains blocked, therefore it is not possible to use it and may cause problems in the payment of the associated card, due to the ceiling limit. No slippers were provided, even disposable for use in the room. Hygiene products (shampo, soap, creams, etc.), packed in individual doses, simply did not exist. Hotel classified as 5 stars, but surely from the previous points, it should be classified as 4 or even 3.
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Date of stay: September 2020
Rooms
Location
Service
1 Helpful vote
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Response from Angela Quintal, Diretor-Geral at Pestana Porto Santo All Inclusive
Responded 1 week ago
Dear Mr./Mrs. pmscg, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We were happy to take personal care of the details mentioned in your review and we are very happy that all has been corrected. Once again me and my team thank you for your understanding and politeness trough all this process. We are sure that with your feedback we will prevent other situations. We appreciate that you chose Pestana Porto Santo for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Ângela Quintal Hotel Manager
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Rita A wrote a review Sep 2020
Dubai, United Arab Emirates119 contributions5 helpful votes
+1
Booked this hotel for my parents 50th wedding anniversary and couldn’t have chosen better. The services were amazing even with all COVID-19 restrictions. The hotel staff was very attentive and hospitable. A huge thank you to all the team. Room was spacious and clean with a great view. Hotel facilities are amazing and well maintained. Certainly will return
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Angela Quintal, Diretor-Geral at Pestana Porto Santo All Inclusive
Responded 1 week ago
Dear Mr./Mrs. T3503CYritaa, On behalf of our entire team at Pestana Porto Santo, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Porto Santo. Best regards, The Team at Pestana Porto Santo
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PRICE RANGE
$188 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana porto santo beach resort & spa - all inclusive hotel porto santo, pestana porto santo beach resort and spa - all inclusive, pestana hotel porto santo, pestana resort porto santo
LOCATION
PortugalMadeira IslandsPorto Santo Island
NUMBER OF ROOMS
328
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Frequently Asked Questions about Pestana Porto Santo All Inclusive
Which popular attractions are close to Pestana Porto Santo All Inclusive?
Nearby attractions include Praia do Porto Santo (0.6 miles).
What are some of the property amenities at Pestana Porto Santo All Inclusive?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Pestana Porto Santo All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Porto Santo All Inclusive?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Porto Santo All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Porto Santo All Inclusive?
Conveniently located restaurants include Casa d'Avo, Pita, and Vila Alencastre.
Are there opportunities to exercise at Pestana Porto Santo All Inclusive?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pestana Porto Santo All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Porto Santo All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Porto Santo All Inclusive?
The staff speaks multiple languages, including Spanish, German, and Portuguese.
Does Pestana Porto Santo All Inclusive have any great views?
Yes, guests often enjoy the ocean view available here.