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Pestana Porto Santo All Inclusive

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Estrada Regional 163 Sitio do Campo de Baixo, Porto Santo Island 9400-242 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2888)
Pool & Beach (824)
Room & Suite (492)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 hotels in Porto Santo Island
Location
Cleanliness
Service
Value
Travelers' Choice

The Pestana Porto Santo hotel is a 5-star all inclusive beach resort, on the island of Porto Santo, Madeira.

It is located on Portugal's best beach, the Porto Santo beach, with 9 km of fine sand and warm water. Just 1 minute on foot from the beach, this hotel also offers 2 large swimming pools surrounded by 30,000 m² of gardens.

Guests can enjoy its 3 restaurants and 3 bars, as well as a Spa area with a heated swimming pool, water jets, sauna, Turkish bath, Hamman and gym. And for the little ones, the hotel has sports fields and game rooms. The rooms are decorated with blue ocean hues and each has a flat-screen TV and balcony.

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Public wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Diving
Game room
Tennis court
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Languages Spoken
English, French, Spanish, German and 2 more

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
3791Reviews672Q+A100Room tips
Traveler rating
  • 2,277
  • 967
  • 379
  • 95
  • 73
Time of year
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Popular mentions
Tonydaphne wrote a review Dec 2021
284 contributions84 helpful votes
+1
Myself and my partner went to this hotel in July and enjoyed it so much we returned in September. We arrived around 11am and check-in was quick although our room wasn't ready at the time so we went and had breakfast in the buffet restaurant. By the time we finished breakfast our room was ready so we went there to check it out. Our room was a good size with a good view over the pool area and near the pool bar,reception and the restaurants so very happy with the room. The beach is absolutely beautiful and was so peaceful and clean. I think it's the best beach we have ever been to. We ate in the main buffet restaurant at breakfast and lunchtime and had our evening meals in The Columbus restaurant which had a very ambient atmosphere in the evening. All the food and drink we had was really good with plenty of choice. Pool area was big and there is so much space that there was no problems getting a sunbed any time of the day. The entertainment team were of a high standard and kept everyone entertained. The staff from reception to the cleaners were really helpful and friendly and made our stay both times so special. We will definitely return to this excellent hotel. Perfect place to relax and destress.
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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kevin h wrote a review Nov 2021
Newmarket, United Kingdom8 contributions5 helpful votes
We went to the pestana Porto Santo in late September this is the third time we have been there and we will be going back again next year absolutely love it the staff pool entertainment food room were fantastic well done again x
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Jo P wrote a review Nov 2021
1 contribution1 helpful vote
Still waiting for a response from the hotel manager re: our complaints. Thought I would write here in hope of a reply. Having stayed at this resort on five previous occasions due to our love of the resort. Can no longer promote, definitely no longer a 5* resort.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Spamula53 wrote a review Nov 2021
1 contribution1 helpful vote
We were fortunate to stay here in September although I would say I don't think this warrents a five star rating rating the standard of service and commitment of all the staff in my opinion exceeds this. Any query or problem raised with reception was resolved very quickly. Something I have never seen in any other hotel, and I have travelled a lot, on the morning of our departure a member of the management team was there to bid us farewell, nice touch. I would definitely recommend this hotel if you want a quiet restful break. If I had to make any criticism there are not enough toilets around the pool area. Cleanliness was of an excectional standard. The attitude of the staff cannot be faulted. A special mention to the Tui rep Marin she was a delight, we named her Miss Sunshine.
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Date of stay: September 2021
Location
Service
Sleep Quality
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karianne1963 wrote a review Nov 2021
Telford, United Kingdom41 contributions53 helpful votes
We were so looking forward to this holiday and took our 9 year old granddaughter away to her very first hotel holiday. On arrival we waited for 5 hours to get a room - it was pouring down and we had to sit in the rain as all the chairs under cover were taken. The room was good but the sofa bed for my granddaughter was like a hard slab so she ended up sharing our bed for 2 weeks. The food was ok but overall not to the standard of a so called 5 star hotel. the A la Carte were awful!!! the drinks were incredibly watered down - if you mix Malibu with water it goes white - guess what colour the liquid was in their Malibu bottles!! the orange juice at breakfast proved it too - I went to get one and it poured pure water. Most of the staff were nice and the entertainment staff were lovely to my granddaughter. some bar staff were rude and clearly don't like the English all that much. The beach was outstanding - the best part of the holiday without a doubt. The pool was ice cold and so proved too much to enjoy. Around 70 % of the holiday makers were Portuguese and they clearly dont like the English - they would push you out of the way and knocked my grand daughter over without any care at all. this island has so much potential but lacks trips etc - so can be very boring indeed. If you want a place to stay where you do nothing and dont like alcohol then this is the place for you. I dont drink much but do look forward to the odd cocktail on holiday - unfortunately this hotel did not provide that. I am bemused by the good scores here as 90% of the British people who were on holiday while we were there complained about the service, the food etc and all said that it was 3 star at best and they would never return. I think TUI should re rate this hotel as the rating is misleading and very disappointing. sorry but I really do not recommend this hotel at all.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: ground floor with a pool view
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PRICE RANGE
$188 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana porto santo beach resort & spa - all inclusive hotel porto santo, pestana porto santo beach resort and spa - all inclusive, pestana hotel porto santo, pestana resort porto santo
LOCATION
PortugalMadeira IslandsPorto Santo Island
NUMBER OF ROOMS
328
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Frequently Asked Questions about Pestana Porto Santo All Inclusive
Which popular attractions are close to Pestana Porto Santo All Inclusive?
Nearby attractions include Praia do Porto Santo (0.6 miles).
What are some of the property amenities at Pestana Porto Santo All Inclusive?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Pestana Porto Santo All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Porto Santo All Inclusive?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pestana Porto Santo All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Porto Santo All Inclusive?
Conveniently located restaurants include Casa d'Avo, Vila Alencastre, and Pita.
Are there opportunities to exercise at Pestana Porto Santo All Inclusive?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pestana Porto Santo All Inclusive have airport transportation?
Yes, Pestana Porto Santo All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Porto Santo All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Porto Santo All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Porto Santo All Inclusive?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.