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Golden Residence

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#25 of 87 Hotels in Funchal
Certificate of Excellence
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801 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 12, 2015

Having stayed in Hotels all over the world with varying standards, I found this Hotel very comfortable, very clean, and exactly what you would expect for the price. The Hotel sits on a slightly raised location and is one of the last before a sweeping bay begins to the East. As a result the views are a high point of... More 

Helpful?
4 Thank Roger M
arcilia, Manager at Golden Residence, responded to this review

We feel very honoured to have had you as our guests at the Golden Residence Hotel and we thank you very much for having shared your experiences with TripAdvisor readers. RESPOSTA Your compliments towards our hotel as well as towards our team and hotel standards of service were very much appreciated by all of us. It is always a great... More 

Nottingham, England
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

The Golden Residence is a good hotel, but I've come away with mixed thoughts. Overall my experience was good, but I'm not sure whether I'd stay here again. We stayed in block c. Let's start with the good: - beautiful views of the sea - clean room - good facilities - microwave/hob/fridge freezer even though we booked a non apartment... More 

Helpful?
3 Thank Hodgsojv
arcilia, Manager at Golden Residence, responded to this review

Thank you very much for sharing your review regarding your experience at the Golden Residence Hotel. We were sorry to know that you were not very happy with some of our services, however, we would rather prefer you had presented your complaint while still staying with us, because then we would have had the possibility to take action according with... More 

Telford, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 29, 2014

We have just returned from a 10 night stay over Christmas at the Golden Residence Hotel. We had previously stayed here in March this year and had such a lovely time we were eager to return. We were not disappointed! Never having been away for Christmas before we didn’t quite know what to expect but the hotel and staff looked... More 

Helpful?
3 Thank nannykim47
arcilia, Manager at Golden Residence, responded to this review

It was definitely a great pleasure to receive your review regarding your stay at the Golden Residence Hotel. Thank you very much for your compliments towards our team of professionals, we are extremely proud to know that, once again, we had the opportunity to provide you with such positive experiences and memorable moments, especially during the remarkable season that is... More 

Cardiff
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 25, 2014

stayed 16 to 22 December 2014 . Enjoyed this hotel ----- staff were all friendly and efficient and the hotel was clean and comfortable. We stayed in block C ----indoor pool, jacuzzi, steam room and sauna in the basement of this block. This is an extra bonus -- lovely way to end the day-- not plush but good enough. We... More 

Helpful?
2 Thank cmyoung
arcilia, Manager at Golden Residence, responded to this review

We were most pleased to read your review regarding your stay in our Hotel. It was a great pleasure to have had you as our guests while celebrating both your birthdays. We were most happy to know that you have appreciated our small gesture. Looking forward to the pleasure of welcoming you again at the Golden Residence Hotel, we remain... More 

London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 15, 2014

The hotel is about a 10 minute bus journey from the centre of funchal, with a bus stop right outside. We had a pleasant stay apart from it being very quiet in the bar, some evenings we were the only two there. Food was ok , good selection of starters but not a great choice of mains. Breakfast was plenty... More 

Helpful?
2 Thank telltravel
arcilia, Manager at Golden Residence, responded to this review

Thank you for sharing your review with Trip Advisor readers. We are very pleased to know that we could bring you comfort and enjoyable moments during your stay. Please be sure that we’ll keep all of our efforts to surpass our guest’s needs to remain your Hotel of choice in Madeira! Looking forward to welcome you back to the Golden... More 

Leeds, England, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed December 9, 2014

I have been to quite few 4* hotels, but this one is by far the worst we've stayed in. The 'restaurant' food was a nightmare: poor choice, 'meals' were inedible and cold. I think they were preparing powdered soups and instant dishes at all times. Warnings in the restaurant that if you take food outside (like you'd like to commit... More 

Helpful?
7 Thank Monika S
arcilia, Manager at Golden Residence, responded to this review

Dear Madame, We were quite shocked with your review, as our Hotel is not at all like described. What can we do when we have (in our opinion) such an unfair comment? We feel quite insulted with your comments about our food and policies. We have very serious professionals working here! We have Chinese trainees – not underpaid staff –... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

Nice location and close to town bus service at door morning breakfast front of the ocean that was the best time I think dinner was lil expensive but u have more choice just 5 min away from hotel well wifi doesn't work in hotel rooms so don't expect to wifi work in your room but u can use free internet... More 

Helpful?
3 Thank Nyutan P
arcilia, Manager at Golden Residence, responded to this review

Thank you for having chosen our Hotel for your holidays as well as for having shared your review with TripAdvisor readers. Please be sure that our main goal is to let our Guests know how special they are to us, and I’m happy that we had the opportunity to leave positive experiences throughout your stay. Concerning the Internet connection in... More 

Brno, Czech Republic
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 18, 2014

We have stayed in this hotel for three nights during November and I can hardly say anything wrong about our stay. Location of the hotel: Location is just perfect, it is outside the city center, so no problems with traffic. Is situated on the rock with amazing views. The hotel is splitted into three blocks A, B and C, where... More 

Helpful?
5 Thank Martin_Zurek
arcilia, Manager at Golden Residence, responded to this review

Thank you very much for having chosen to spend your holidays at Golden Residence Hotel, we have truly appreciate your kind comments. Definitely it was a great pleasure to hear that you had an enjoyable time in our Hotel. Concerning the Internet connection in your room, we wish you should you have mentioned it to us, we would have gladly... More 

Tartu, Estonia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 11, 2014

Quiet hotel on a cliff with nice indoor and outdoor facilities and attentive staff. The hotel is split into 3 blocks A, B & C (strange...), with C closest to the sea cliff which sits adjacent the hotel. A corridor on the lowest floor joins each block to the next. Block A is closest to the Forum shopping center (ca... More 

Helpful?
2 Thank Katrin K
arcilia, Manager at Golden Residence, responded to this review

We would like to thank you for your feedback on your holidays. It is very important for us that you know that our guests opinions are most valued to us. It is based on them that keep all of our efforts to improve. Sincerely trusting you have had a safe journey back home, we remain, With best regards, Arcília Martin... More 

Bedford, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed November 11, 2014

We booked to stay for 10 days at the Golden Residence after reading excellent reviews, but were very disappointed by the quality of the food (especially the breakfast), the unfriendliness and unhelpfulness of the staff, and the hidden charges. Hotel. The location was excellent, near to restaurants, cafes, shops, supermarkets, bus stops. The views from the sunbathing area were excellent... More 

Helpful?
11 Thank Jimmy W
arcilia, Manager at Golden Residence, responded to this review

Dear Guest, We would like to thank you for your feedback on your holidays. As already explained to you, the Golden Residence Hotel is divided into 3 buildings all interconnected (via corridors), which means that you do not need to cross the street to reach to any specific part of the hotel. We are environmentally friendly, as you might have... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms. ... more   less 

Additional Information about Golden Residence

Address: Rua Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $71 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Residence 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Madeira/Funchal
Hotel Style:
#18 Spa Hotel in Funchal
#24 Luxury Hotel in Funchal
#25 Romantic Hotel in Funchal
#30 Family Hotel in Funchal
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