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Golden Residence

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#24 of 87 Hotels in Funchal
Certificate of Excellence
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Golden Residence
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910 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Lisbon, Portugal
Reviewed September 28, 2015

this hotel was more than I expected! Excellent location by the beach with a shopping center and good restaurants within a 5 minutes walk. everything was new and clean. Great pools (indoor and outdoor), breakfast and spa. I just recommend a better internet in connection and some food and drinks in the mini-bar.

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Helpful?
Thank jlmscPT
arcilia, Gerente at Golden Residence, responded to this review

Primarily we would like to thank you for having chosen Golden Residence Hotel for your stay, we very much appreciate your comments and are glad to know that you have enjoyed your stay. Please be sure that we’ll keep all of our efforts to surpass our guest’s needs to remain your Hotel of choice in Madeira! Looking forward to welcome...

Lisbon
Reviewed September 26, 2015

We booked as part of a group, rooms with sea view. At check-in we were informed that we got an "upgrade" to a larger room (actually a small apartment) in another building, with no sea view and away from the rest of the group. When we declined the upgrade, we were informed that no other room was available. My feeling:...

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Thank travelfromportugal
Spalding, United Kingdom
Reviewed September 25, 2015

This was our second visit to Madeira and both times we stayed at this hotel. The hotel is beautifully furnished with contemporary furniture and fittings, the rooms are well appointed and comfortable and are kept clean by a team of very pleasant cleaners. The breakfasts were really good with so much choice one could not ask for more. All the...

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Helpful?
Thank Gulu1920
arcilia, Gerente at Golden Residence, responded to this review

Thank you very much for your compliments towards our team of professionals, we are extremely proud to know that, once again, we had the opportunity to provide you with such positive experiences and memorable moments. We assure you that we will continue to do our utmost to exceed our guest’s needs and expectations to remain your Hotel of choice in...

Bedford, United Kingdom
Reviewed September 21, 2015

We booked a room direct with the hotel and were pleasantly surprised to be upgraded to a suite upon arrival. The hotel is very well maintained and very clean. The reception staff are very friendly and helpful as were the trainee staff in the restaurant. The buffet breakfast tended to cater more for Europeans than a typical English breakfast but...

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Helpful?
Thank Michael John S
arcilia, Gerente at Golden Residence, responded to this review

We sincerely appreciate your choice by making your reservation at the Golden Residence Hotel as well as for having shared your experience with Trip Advisor readers. Your compliments towards our hotel as well as towards our team and hotel standards of service were very much appreciated by all of us. It is always a great pleasure for us to have...

Oxfordshire, United Kingdom
Reviewed September 16, 2015

This is is very comfortable, clean and well run hotel with excellent spa facilities and a lovely garden. It's location is very good, just far enough from the centre of Funchal to walk along the promenade. The bus stops right outside the hotel and the open top tourist bus stops just around the corner. The Madeira Forum shopping mall is...

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Helpful?
Thank 615kd63
arcilia, Gerente at Golden Residence, responded to this review

We are sincerely glad to receive your kind review regarding your stay in our Hotel and are very happy that we had the opportunity to leave you such positive experiences. Looking forward to the pleasure of welcoming you back at the Golden Residence Hotel, we remain with best regards from the Sunny Island of Madeira. Yours faithfully, Arcília Martin Resident...

Perth
Reviewed September 15, 2015 via mobile

Great facilities, the most amazing view of the ocean and the 580m sea cliff, excellent buffet food for breakfast and dinner, very good cleaning of the rooms and public areas, lovely garden beds, good live music. We loved it. But only after we had refused an upgrade to a suite in A block which was handicapped friendly. The hotel does...

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1Thank kitesurferPerth
Reviewed September 12, 2015

Extremely delighted with our stay at the Golden Residence for our first visit to the stunningly beautiful island of Madeira. Thank you so much for arranging a room in C block as requested in an email to the reservations team prior to travel. From the moment we arrived until check out at the end of our stay the staff were...

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Helpful?
1Thank Charliejen123
arcilia, Gerente at Golden Residence, responded to this review

We sincerely appreciate the fact that you have shared your experience of our services and facilities with TripAdvisor readers. On behalf of the Golden Residence Hotel team, I thank you for your kind words. Our main goal is to let our Guests know how special they are to us, and I’m happy that we had the opportunity to leave you...

Oxfordshire, United Kingdom
Reviewed September 6, 2015

Great view from pool area. Buffet breakfast & dinner offer a reasonable choice Location pretty good near shops up the hill. Walk up through the hotel and use lift in farthest block to street level or its very steep. Quite a long ramp up to that end as is but manageable. Travelled with a relative who requires a wheel chair...

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1Thank AndyOxf
Woking
Reviewed September 5, 2015 via mobile

Just got back from a great holiday in Madeira staying here, location a little out of town, but easy walk to restaurants, challenging walk to town centre! Overall the hotel is a stunning modern build, very clean and tidy, great rooms, great breakfast buffet! Down side so: sort the wifi, it was shocking and so important these days especially with...

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Helpful?
Thank Olav S
Redhill
Reviewed August 29, 2015 via mobile

Just returned from a weeks stay at the Golden Residence Hotel with my Daughter and can happily recommend this Hotel. On the first evening, just as we were going down to the Restaurant for dinner our door wouldn't shut. I called the Reception who sent up someone from Maintenance within half an hour and the lock was fixed....can't ask for...

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Helpful?
3Thank Annie M
arcilia, Gerente at Golden Residence, responded to this review

Thank you very much for your kind comments regarding your experience of our services and facilities. We are very happy to know that we had the opportunity to leave you such positive experience during your stay at Golden Residence Hotel. Concerning the Wi-Fi, kindly note that we understand and support your discontentment, as we are continuously struggling with a local...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms. ... more   less 

Additional Information about Golden Residence

Address: Rua Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $76 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Residence 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Madeira/Funchal
Hotel Style:
#18 Spa Hotel in Funchal
#24 Romantic Hotel in Funchal
#24 Luxury Hotel in Funchal
#29 Family Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Golden Residence staff and other travelers.
45 questions
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Questions? Get answers from Golden Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“block C is best”
rhondap91, today | Read review
“Most rooms see view but ask to make sure”
826davel, 2 days ago | Read review
“Choose a sea view otherwise not really any views at all.”
gilly690, 1 week ago | Read review
“rooms on the west side are overlooked by an apartment block 50 yards away”
lizziesbirds, Mar 17, 2017 | Read review
“Upper floor rooms provide the best views”
douglasd439, Feb 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question