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The Residence

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Traveler (420)
Room & Suite (259)
Dining (202)
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Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“porto mare”(141 reviews)
“time share”(63 reviews)
“garden apartment”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul 2Jul 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (895)
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Show reviews that mention
All reviewsporto maretime sharegarden apartmentone bedroom apartmentil basilicomed restaurantorchid gardenhotel complextimeshare ownerssecond homeporto bay grouplike coming homehome from homeanother wonderful holidayeden mar hoteldvd playerexcellent facilities
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1 - 5 of 783 reviews
Reviewed 1 week ago via mobile

We spend 5 to 7 weeks a year in Portobay hotels, most in our timeshares in The Residence. We tend to fly out on a Thursday or Friday as the flight prices are cheaper than Monday which I believe is because many timeshares change that...More

Thank RichardBlakey
Response from Alexandre E, Rooms Division Manager at The ResidenceResponded 1 week ago

Dear RichardBlakey, Thank you for taking the time to write this wonderful review on our hotel. We are very happy to note that you enjoy staying with us in all aspects. Your comment will sure be very useful for our future guests. Now lets start...More

Reviewed 2 weeks ago

Brought forward one of our ten weeks as we had "given" our usual April week to our daughter and family. So we travelled in May as this is one time of the year we have never been to Madeira out of 15 visits. The first...More

2  Thank Andrew A
Response from Alexandre E, Rooms Division Manager at The ResidenceResponded 1 week ago

Dear Andrew A, Thank you for taking the time to write your review following your recent visit to us. We are glad to note that you enjoyed your overall stay in Madeira Island and look forward to welcoming you back in the future. With best...More

Reviewed 2 weeks ago

We have had a timeshare here for about 4 years now, Every time the same very high standards, lovely clean room, excellent spa and swimming facility. The food at the restaurants again is very consistently high standard and superb.

Thank David S
Response from Alexandre E, Rooms Division Manager at The ResidenceResponded 1 week ago

Dear David S, Thank you very much for your kind feedback after your stay at Vila Porto Mare. We are delighted to read your positive review and hope to welcome you back soon. With best regards, Alexandre Esnarriaga Rooms Division Manager

Reviewed 2 weeks ago

Some people might find it strange to continually return to the same holiday location. Indeed for many of the places I have visited I would agree. However, with regards to Madeira and in particular to the Residence, we still find the accommodation the most relaxing....More

2  Thank NottinghamJohnb
Response from Alexandre E, Rooms Division Manage at The ResidenceResponded 1 week ago

Dear NottinghamJohnb, We thank you very much for your loyalty to The Residence! It´s delightful to receive such a good feedback from a guest that always returns to our hotel. Enchanting and keeping our guests are equally important to us. Another thanks for your kind...More

Reviewed 4 weeks ago via mobile

Just writing this review as we wait to be picked up for the airport. Had a fantastic week, which went too quickly. As always great apartment, facilities and friendly staff. Apartment 3119 is fabulous with the added bonus of the private garden See you next...More

Thank Checker51
Response from Alexandre E, Rooms Division Manager at The ResidenceResponded 3 weeks ago

Dear Checker51, We are happy to read that you were sad to leave, but sad you had to leave! We truly appreciate the wonderful review posted following your recent stay with us and hope to have the pleasure of welcoming you back again very soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Center with Internet Access
Laundry Service
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$147 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Funchal
#7 Spa Hotel in Funchal
#7 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$147 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Funchal
#7 Spa Hotel in Funchal
#7 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (420)
Room & Suite (259)
Dining (202)
Pool & Beach (146)
Amenities (94)
Family and Play Areas (4)
Questions & Answers
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Ev1233
June 11, 2018|
Answer
Response from David S | Reviewed this property |
if a 1 bed would be ok for you, I know that 3016 will be going on sale soon. it's on the front and has a great sea view.
0
Votes
Ev1233
June 4, 2018|
AnswerShow all 4 answers
Response from RichardBlakey | Reviewed this property |
Just checked again. I have a floor plan of the third floor which shows 3184 is above reception and therefore, I guess 3084 is the studio flat we stayed in for 3 nights and therefore I think my description is correct. If this... More
1
Vote
Room Tips
"All the rooms in the Residence which have one or two bedrooms have a sea view or garden view. Some studios..."
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"Use hotel shuttle into Funchal and if necessary get taxi back!"
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"All are good but could ask for morning or evening sun facing"
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"Ask for Sea View or Pool"
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