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Lti Pestana Grand

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#15 of 86 Hotels in Funchal
Certificate of Excellence
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1,684 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Leicester, United Kingdom
Reviewed August 3, 2015

Booked our holiday at the Pestana Grand via Jet2. I would like to thank the staff there for their for ensuring we enjoyed our stay. "We like to please our guests" was one quote I remember from a young lady on reception. When we arrived we were greeted with a kind welcome and asistance with our luggage which was taken...

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Helpful?
5Thank johnbB9163OR
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear johnbB9163OR, Thank you so much for choosing us for your holidays in Madeira. We are very happy to learn that, we have corresponded to your expectations in every single way and, the team from the Grand has provided you "The time of your life". We hope you have taken good memories back home and look forward to your next...

Zurich
Reviewed August 2, 2015

The hotel facilities, staff, and location are all great. The outdoor pools are big enough to accommodate plentiful hotel guests, and the warm waters of the indoor pool is a welcome alternative when cold winds blow outside. The sauna and the turkish bath are welcome treats.

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Helpful?
1Thank uberwanderluster
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear uberwanderluster, Thank you so much for staying with us. Were glad to learn that you had a most enjoyable time in Madeira and, in particular at the Pestana Grand. The fact that, our team has made the difference really means a lot to us and, we thank you for the compliments. We look forard to see you again in...

Dundee, United Kingdom
Reviewed August 2, 2015

We had a lovely room with an ocean view. The buffet breakfast was amazing and quite an experience. All the staff from check in to check out were friendly, attentive and helpful. The location was convenient for shops and for a variety of walks. We had a great time.

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Helpful?
3Thank Sheila W
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Sheila W, Thank you very much for your visit and for leaving your feedback about your recent stay with us. Once again, we truly appreciate your comments and are happy to read that you had a wonderful time with us. Our aim, is to provide the best holiday experience to our guests and, we are thankfull we achieved that...

Reviewed July 31, 2015

The hotel is truly spectacular. Beautifully landscaped, wonderful facilities which include a heated indoor pool, well sized rooms and very attentive staff. It felt like a resort holiday rather than a hotel. Highly recommended for all ages.

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Helpful?
4Thank Jose L
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Jose L, Thank you very much for your preference and visit to the Pestana Grand. Were glad you enjoyed and had a nice and relaxing time with us. We certainly hope to have the priviledge of welcoming you back and send our kindest regards to you and your family. Yours sincerely Alberto Reynolds Unit Manager

Wadebridge, United Kingdom
Reviewed July 29, 2015

Another wonderful holiday in the residents apartments. Our apartment, pool and garden were as glorious as ever. Staff are attentive and friendly, nothing too much trouble. One disappointment was the Spa which is far from relaxing when children in the pool palying ball etc! we were thankful we had our own pool.

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2Thank CornwallCarol
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear CornwallCarol, Thank you very much for choosing us again as your hotel in Madeira. Were happy to read that you, once again had a nice experinece with us and regret, the experience at our indoor swimming pool. Correct measures has already been taken and more information about this area is now displaied. With kind regards and looking forward to...

London, United Kingdom
Reviewed July 29, 2015

The hotel is beautifully landscaped and there is a filtered sea water pool as well chlorine. The gardens are well attended to and of exceedingly high merit to the hotel. Weak points are the housekeeping service: beds not being properly made, items still visible on floors after cleaning has taken place, inside toilet bowls still soiled after cleaning has taken...

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3Thank Anne H
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Anne H, Thank you very much for your feedback regarding your stay at the Pestana Grand. We deeply regret the experinece you mention on service provided from our housekeeping as well as, the friendliness of our staff in general at the hotel. This is not really the kind of service we like to give or, is the feedback we...

Kent, United Kingdom
Reviewed July 28, 2015

The hotel was everything it said it was and well deserved a five star rating, room was brilliant everywhere was spotless and the staff cannot do enough for you, We went b&b and breakfast was great ate in the hotel one evening as they were having a Maderia evening food was great and plenty of it also had a folke...

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3Thank lesley g
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear lesley g, Thank you very much for staying at the Pestana Grand. We truly appreciate and value your feedback and are happy to have fully corresponded to your expectations of a 5 star hotel. Our aim is to provide "The time of your life" and, it is a pleasure to read that we have achieved it with you. With...

London, United Kingdom
Reviewed July 27, 2015

We stayed for 10 nights in July. Really lovely hotel with excellent facilities - pools, sauna, gym, games room, lots of places simply to relax and chill out. We did enjoy the breakfasts very much (although it can get busy after 9.00 - just be prepared, after all they are catering for a lot of people) and the evening buffets...

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Helpful?
2Thank Martin W
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Martin W, Thank you very much for choosing the Pestana Grand between so many other hotels in Madeira. Were glad you have enjoyed the facilities as well as the service provided from our team. Saying this, we deeply regret the incident with the hotel bus as well as the information/help received from the desk. We deal with this matters...

england
Reviewed July 27, 2015

From the evening we arrived to the day we left the attitude of the staff was excellent. They were both attentative and helpful. The facilities the hotel provided was superb, particulary the free bus into and back from Fuchal. The breakfast menu was excellent, although the evening menu on the night we tried it was not to my liking. This...

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2Thank marketown
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear marketown, Thank you very much for leaving your feedback about your stay at the Pestana Grand. In the name of our team, I thank you for your kind words and compliments towards the hotel staff. We hope you have taken good memories back home and, this makes you want to revisit us in the future. We will certainly be...

Reviewed July 26, 2015 via mobile

We stayed for a week early July at the Pestana and had a lovely time. We had a side sea view room with lovely views. Breakfast was very good and found staff very accommodating. Lunch was good value at the hotel. We never eat there in the evening we liked to go out and find different places to eat. Highly...

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Helpful?
1Thank Corinne A
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Corinne A, Thank you very much for choosing the Pestana Grand for your holidays in Madeira. We thank you and value your feedback and, it is a pleasure to read that you have enjoyed your time with us. We hope you have had a nice flight back home and wish to see you again in the future. With kind...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $83 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Madeira/Funchal
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Romantic Hotel in Funchal
#11 Spa Hotel in Funchal
#12 Business Hotel in Funchal
#15 Luxury Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Lti Pestana Grand staff and other travelers.
97 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the extreme sea end can be very windy at times.”
 of 5 bubbles PhilGB, 1 week ago | Read review
“No matter where you stay in The Pestana Grand Hotel you'll have a great vacation!”
 of 5 bubbles K3289DTdavids, 2 weeks ago | Read review
“Room on west side but fantastic sun set, nice balcony”
 of 5 bubbles TrevorB480, 3 weeks ago | Read review
“Rooms overlooking the pool have great sunset views over the sea, but can be VERY windy.”
 of 5 bubbles Pat_and_Derek, 4 weeks ago | Read review
“High floor with sea view”
 of 5 bubbles E39Mark, 4 weeks ago | Read review
5 of 5
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