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Pestana Carlton Madeira

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#31 of 87 Hotels in Funchal
Certificate of Excellence
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1,919 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Darlington, United Kingdom
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed yesterday NEW

If the rating were on service, the hotel would be five star. The staff were incredibly accommodating. The rooms are a little small and quite tired. The pools are gorgeous. The food is gorgeous. Breakfast on the terrace overlooking the Atlantic was divine. We would definitely go back. It's worth waiting a few minutes for an omelette cooked to order.... More 

Helpful?
1 Thank Keith4529
Dornoch
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is well placed with places of interest to the left and right. There are lots of first class restaurants nearby (Beef & Wines is the best) or Mrs Moynihan's for reasonably priced food. Breakfast is excellent with a variety of fresh fruits and bakeries and a lovely lady at the ready to turn out omelettes with various fillings.... More 

Helpful?
2 Thank Willowrowan
PestanaPalms, Manager at Pestana Carlton Madeira, responded to this review

Dear guest, Thank you for taking some time in posting a rview about your last stay at Pestana Carlton Madeira. Kind regards, Sara Veríssimo - Unit Supervisor More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We arrived for a weeks holiday last Monday having booked a pool view room to celebrate our 20th wedding anniversary. Imagine our delight at being upgraded to a junior suite!. The room was fantastic as was the service throughout the hotel. Views from the dining room are amazing. You can eat inside or out and staff are very helpful in... More 

Helpful?
Thank hazelchapman910
PestanaPalms, Manager at Pestana Carlton Madeira, responded to this review

Dear Hazel Chapman, On behalf of the Team, I would like to thank you for choosing Pestana Carlton Madeira to celebrate your wedding anniversary. We are very pleased to know that you had a great time with us. Looking forward to your next visit. Kind regards, Sara Veríssimo - Unit Supervisor More 

Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel for a week early September. Our junior suite on the 14th floor was very spacious with a balcony overlooking the ocean....what a wonderful view to wake up to every morning! The room was very clean. We were not disturbed by the building works going on near the hotel. The buffet breakfast served each morning was... More 

Helpful?
1 Thank karentims27
PestanaPalms, Manager at Pestana Carlton Madeira, responded to this review

Dear guest, Thank you for posting this review about your last stay at Pestana Carlton Madeira, as well as, recommending our Hotel to other travellers. Looking forward to your next visit. Kind regards, Sara Veríssimo - Unit Supervisor More 

Gillingham, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from a fabulous holiday at this hotel. Wonderful position next door to Reid's Palace and Royal Savoy and overlooking the bay and harbour. Buffet type food was excellent displayed and presented beautifully with an exceptional choice hat should suit all tastes. The hotel was very clean, staff very friendly and could not do enough for us and most... More 

Helpful?
Thank 118LindaG
Whitstable
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have just stayed for a week at this hotel on a half-board basis with Thomson Holidays. I'm pleased to say that there are many good things about this hotel. We were greeted enthusiastically by the doorman on our arrival, taking our suitcases which we didn't see again until we were in our room. We had an early morning flight... More 

Helpful?
1 Thank Angie49a
west midlands
Level Contributor
177 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back from a week here - a very last minute booking. We had thought of Madeira before and had already seen a good deal some distance away. Luckily we then saw the Carlton and booked that instead. The hotel is great. On arrival, the luggage just disappeared and reappeared at our room door within 10 minutes. Check in was... More 

Helpful?
Thank colemen
london
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We bought some points as we would enjoy regular returns to this hotel. Lovely rooms friendly staff great weather good base to enjoy e island. We will be back enjoying all the little things. Nothing here not to enjoy

Helpful?
Thank 1RichardBrighton
PestanaPalms, Manager at Pestana Carlton Madeira, responded to this review

Dear Richard Brighton, We are very pleased of the compliments addressed to our Hotel and Team. Looking forward to welcome you back in a near future. Kind regards, Sara Veríssimo - Unit Supervisor More 

Kent
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we arrived at the hotel early evening unfortunately nobody to take care of our cases.. We checked in at reception having pre-booked a pool view room.. We were directed to the 12th floor.. We entered the room to find the room overlooking the building site.. Back down to reception with our cases & spoke to another team member stating our... More 

Helpful?
1 Thank LTM41
PestanaPalms, Manager at Pestana Carlton Madeira, responded to this review

Dear guest, Thank you for taking the time to tell us about your stay at the Pestana Carlton Madeira. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Pestana Carlton Madeira we continuously strive to meet your needs and expectations, therefore your feedback is very important to us. Please... More 

Brough, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having stayed at this hotel several times and been happy we chose to stay again to celebrate my wifes very special birthday & booked a sea view room, having contacted the customer relations manager prior toour arrival and requested an upgrade room if possible and explained the reason for our stay I had hoped we would be given a very... More 

Helpful?
1 Thank oscar610
Questions? Get answers from hotel staff and past guests. Ask a question

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Garden Kids Pool (3)
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Garden Pool (39)
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Indoor Pool (33)
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Junior Suite Carlton (42)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more   less 

Additional Information about Pestana Carlton Madeira

Address: Largo Antonio Nobre, no 1, Funchal, Madeira 9004-531, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $92 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Carlton Madeira 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Pestana Carlton Madeira Funchal
Carlton Hotel Madeira
Hotel Style:
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#18 Family Hotel in Funchal
#21 Spa Hotel in Funchal
#28 Romantic Hotel in Funchal
#29 Luxury Hotel in Funchal
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