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Quinta Das Vistas Palace Gardens

Caminho de Santo Antonio 52, Funchal, Madeira 9000187, Portugal
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298 Reviews from our TripAdvisor Community

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Showing 169: English reviews
St. Andrews, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have returned many times to this hotel. (We have tried several others but this is really our favourite.) The hotel is quite small and very relaxing. It suits adults very well. The staff are all very helpful and it was lovely to see that Ana is still there in the restaurant - she was there on our first visit... More 

Helpful?
Thank Ann S
Shrewsbury, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We enjoyed a relaxing week in this well appointed hotel. Like many other reviews we agree that this hotel has the potential to be great - the management need to invest in staff training and maintenance. That said we found all the staff to be friendly, polite and helpful - just not enough of them and no leadership! We stayed... More 

Helpful?
Thank Suzi522
Torredembarra, Spain
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It has been our first visit and we are confident that this hotel is the best in Funchal. Its strategic location allows you to be close to the city center and enjoy wonderful views. The hotel staff is very friendly and attentive. They are very motivated and provide solutions to all. We were very comfortable. Congratulations to this Team. If... More 

Helpful?
1 Thank BatistaUya
Royal Tunbridge Wells, United Kingdom
Level Contributor
165 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Where is the management ? This has the potential to be a fabulous hotel, location, building, etc. We were upgraded to a lovely room. pillows for some reason were kept in the cupboard, not on the bed ? Nicely appointed bathroom but Shower curtain for some reason two inches shorter than the edge of the bath so flooded floor everyday... More 

Helpful?
Thank Tricia B
Somerset England
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 10, 2016

We wanted some where for R & R, this hotel suited perfectly. We stayed on a half board basis, the food was wonderful far exceeded our expectations, service was professional, friendly, caring and efficient. Rooms were above average in size ours had a little patio and grass terrace which was a pleasure to sit out on overlooking the lovely gardens... More 

Helpful?
1 Thank welshgertie
Hilversum, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2016

The overall rating concerns only our experience we describe below, not the hotel in general. But this experience dominated the whole stay, hence this qualification. We had a prepaid and final booking at this hotel, but still this was refused upon arrival. See our letter below to the hotel management, from which we didn’t get an answer at all. By... More 

Helpful?
1 Thank bach344
Chelmsford, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2016

Restaurant service and management abysmal. There are too few staff so wait for menu, drink, not to mention food takes ages.It even takes ages to clear plates!! Breakfast should have been much more varied. The room was showing signs of ageing and the carpet needed shampooing. The shower curtain was useless. The pool sunbeds mattresses were worn. Unfortunately, all the... More 

Helpful?
Thank gaubertadmirals
Warrington, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed May 13, 2016

One word needed really here......Wonderful. From start to finish what a lovely experience staff are amazing Hotel & grounds are lush. The view from our rooms private garden, especially at night was quite something. To eat breakfast in such a beautiful location is really breath taking. I stupidly lost my iphone & wallet in the taxi on the way back... More 

Helpful?
Thank Finnbar68
Knesselare, Belgium
1 review
5 of 5 stars Reviewed May 6, 2016

Excellent service at the reception, restaurant, rooms.Splendid hotel with lovely meals and very good service. Thanks to Diana, Angelo, Luisa, Marco, Riu, Fatima, Rosariu, etc We enjoyed it very much !

Helpful?
Thank stefaannotebaert
1 review
2 of 5 stars Reviewed May 5, 2016 via mobile

As mentioned in comments before, this hotel needs management. Bubble bath is green and smells, sauna and hamam are not always open, restaurant and breakfast are ok but needs more staff as we had to wait very long to get the menu and then again for our food. Tables are not clean for breakfast. Shower sucks as it is too... More 

Helpful?
Thank Family001122
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Official Category: 5 Stars HotelLocation: On the brow of a hill above the capital, Funchal With panoramic views of downtown, the Atlantic Ocean and the surrounding mountains. Surrounded by 12.000 m² of mature centenary gardens 10 minutes by car or 20 minutes walk into the centre of town 25 minutes from the International Airport of MadeiraTransportation: Hotel courtesy bus service to Funchal - Marina Easily available taxis Bus stop to Funchal and other destinations to the west part of the island, about 3 minutes walking from the hotelParking Facilities: Free parking availableRooms at the Quinta das Vistas:63 Double Rooms (30m²) spread over three floors03 Junior Suites (45m²)04 Suites (50m²)01 Presidential Suite (80m²) on the top floor of the original house2 twin rooms specially equipped for guests with wheel chair Room Facilities: Private balcony with a superb views of the gardens, Funchal, the mountains or the Atlantic ocean Luxury wood and carpet floors Bathrooms with Portuguese marble and oak Bath with shower Separate area for toilet and bidet  Selection of bathroom amenities Air conditioning and heating individually controlled Double glazing Direct dial telephone Free Wireless in all rooms and public areas Electronic in-room safe free of charge Mini-bar Bathrobes Room slippers Internet access Sitting area with comfortable armchairs Dressing table with mirror Hair-dryer at the dressing table Cable TV with 30 Portuguese and international channels Wake-up and message system through the telephone system Non Smoking rooms available Family rooms available (2 main beds and 2 extra beds)Public Areas and Additional Facilities  Reception and lobby, Interior winter garden and a Formal lounge Cocktail Bar, veranda and terrace Panoramic gourmet restaurant, veranda and terrace Reserved area in the restaurant for non smokers Interior and exterior heated swimming pool Second exterior heated swimming pool Jacuzzi, Sauna, Turkish Bath, Relaxation Room with magnificent views, Sensations shower and Vichy bath, Foot Spa and panoramic Fitness room available free of charge Treatment rooms Magnificent tropical centenary gardens and green areas with paths surrounding the property, relaxation and rest areas e 9-holes mini golf Garden corners with different features  Vintage Rolls Royce available for special transfers Free reception of faxes and Sending service of faxes at Reception Laundry service with deliveries in 24 hours Organization of dry cleaning service (outside the hotel)  Breakfast in the room from 7:30 to 10:30  Room Service from 10:00 to 24:00The details that make the difference at Charming Hotels: The Resident Manager personally receives all arriving guests and will maintain a personal and regular contact with them to ensure their satisfaction and anticipate their requirements. All our guests are accompanied to their room on arrival  Gift on arrival of Madeira Wine & Madeira cake Free electronic room safe, bath robe and slippers  Free use of sauna, Turkish bath,, sensations shower, whirlpool, panoramic fitness room, and relaxation rooms and much more at Chandra Spa. Free use of the Health Centre & Fitness Room facilities Guests on Half Board may opt to eat at any of the Restaurants of Charming Hotels at no extra charge Vintage Rolls Royce available for VIP guests, anniversaries or birthdays A policy of addressing our guests by name A policy of special attention to all our guests needs  A policy of always being willing and able to help our guests A policy of making everything possibleRestaurants & Bars at Quinta das Vistas:Restaurant La Belle Terrasse:Situated in the centenary main house, it provides a wonderful colonial atmosphere with veranda and terrace.The gourmet menu offers creative dishes that combine local produce with exotic herbs and spices. The Executive Chef uses fresh herbs grown in the garden and only fresh produce that is carefully selected in the local farmers market.The dining room is decorated in keeping with the original architecture and colonial history of the house, reminiscent of the elegant romantic past of Madeira.The veranda and terrace are perfect for al fresco dining in the warm Madeira evenings.The service is a full a-la-carte complemented by the chef’s daily suggestions. Open for lunch and dinner.Albatroz Piano Bar:Situated in the main house the bar serves the winter garden, main lounge, veranda and terrace.Panoramic Pool Bar:Serves the pool area with drinks and original snacks. Open for light lunches. Relaxing atmosphere with cane chairs and wood sun umbrellas.The Royal Tea or Coffee, with freshly made scones and pastries is also served in the sitting room, veranda and terrace.Conference Room: Durão IDimensions: Total area 50.00 m² Length 6.80 m Width 7.30 m Height 3.50 m Air conditioning and heating Natural lightingCapacity: Convention Type – 40 persons Schoolroom style – 32 persons U type table – 18 persons Reception – 45 persons Banquet – 32 personsDurão IIDimensions: Total area 25.00 m² Length 6.30 m Width 3.90 m Height 3.50 m Air conditioning and heating Natural lightingCapacity: Convention Type – 20 persons Schoolroom style – 15 persons One table – 16 persons Reception – 25 persons Banquet – 16 personsDurão I + IIDimensions: Total area 78.00 m² Length 10.70 m Width 7.30 m Height 3.50 m Air conditioning and heating Natural lightingCapacity: Convention Type – 70 persons Schoolroom style – 50 persons U type table – 25 persons Reception – 60 persons Banquet – 55 personsPrices include: Flipchart, paper and 4 colour felt tip pens (black, blue, green and red) White board with 4 different board markers Pen  Folder of documents Waters for the Presidential TableSpecific audiovisual material: Possibility of providing a large range of audio-visual equipment. The quotation must be requested in advance as well as the reservation of the material.Coffee Breaks & Business lunch menus: A complete variety of choices are available. ... more   less 

Additional Information about Quinta Das Vistas Palace Gardens

Address: Caminho de Santo Antonio 52, Funchal, Madeira 9000187, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $103 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quinta Das Vistas Palace Gardens 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quinta Das Vistas Palace Gardens Hotel Funchal
Quinta Das Vistas Palace Gardens Madeira/Funchal
Hotel Style:
#27 Spa Hotel in Funchal
#45 Luxury Hotel in Funchal
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