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Alto Lido Hotel

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Alto Lido Hotel
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541 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Tallinn, Estonia
Reviewed 5 days ago NEW

Overall - very nice hotel good location! There are some signs, that it the glory is fading and the high peak has past, but there is still some sparkle left :) Hotel had nice breakfast and it was quiet in the evening. The room was tidy and clean. No free parking in the garage or on the street, but few...

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Helpful?
Thank jazzband88
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing us for your holidays. I hope we have corresponded to your expectations as a 4 star offer. It is programmed a refurbishment of the Hotel and we believe, our services will improve even more. We all hope you had a quiet and relaxing time with us and look forward to see you...

London, United Kingdom
Reviewed 6 days ago NEW

We stayed here as a RCI swap. The room was a good size, but the bathroom was in serious need of updating. Also we had to kill off a few ants every day Surprised really as we were on the 5th floor! Nice balcony with a sea view and a regular sun trap in the morning. Signage around the hotel...

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Helpful?
Thank Mary B
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing us over so many other Hotels in Madeira. This year has been a atipic year for ants in Madeira not only in Alto Lido but all over the island, in floors and places never seen before. I deeply regret and apologise that, at check in was not mention where our indoor pool...

Barnsley, United Kingdom
Reviewed 6 days ago NEW

On reading some of the recent reviews on this hotel I arrived with an open mind. On arrival the reception staff were very friendly and sorted our rooms out very quickly, even sorted my room request which was sent some weeks ago. Rooms were very spacious, clean and well equipped, comfortable beds and were cleaned every day with clean towels...

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Helpful?
Thank Madazahatter
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing Alto Lido between so many other Hotels in Madeira. We value all our guest and requests, everytime is possible we do our best to fulfill them, I'm glad we achieve that with you. We shall share your feedback with our team, either ar reception, housekeeping and Chef's team which provides our guests...

Leeds, United Kingdom
Reviewed 1 week ago

Having read other reviews of the hotel and food, we went with hopes that they had over exaggerated the comments. In the positive the staff were always polite and helpful. The room was cleaned each day with clean towels if requested and was comfortable. I even got a birthday cake on my birthday whilst there having obviously noticed the date...

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Helpful?
Thank ChristopherW1779
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying at Alto Lido for your holidays in Madeira. We would like to star saying that, Alto Lido and Cardoso Group have a new Chef and the comments you refer regarding our F&B offer are very rare at this moment. We were surprised that, none of our buffet offers corresponded to your expectations...

Vantaa, Finland
Reviewed 1 week ago

The breakfast was a little repetitive and we were wishing for some change especially for the protein. Nice selection of breads and fruits though. The rooms we're spacious and clean. Mattresses very a bit firm firm but the issue was taken care of nicely by the helpful staff. We had a fourth floor room with a nice sea view with...

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Helpful?
Thank KariHii
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for joining us. We have carefully read your consctructive feedback about the offer on breakfast and, will check with our team in order to improve it. In the name of the entire team, I thank you personally for your kind words and compliments towards the staff and make sure, the message will be passed...

Reviewed 2 weeks ago via mobile

I thoroughly enjoyed my stay here. The staff were all very nice and helpful and answered any questions we had. The facilities were all great and the entertainment that was on offer was very good and fun for all of the family. For me the only downfall was the air conditioning which didn't work properly and they didn't have enough...

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Helpful?
1Thank eharrison99
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying at Alto Lido Hotel for your holidays in Madeira. We are happy to learn that you have enjoyed your stay with us and that, our team made a difference on your stay. We experienced some problems with the air conditioning which are on there way to be sorted out. With kind regards...

Reviewed 3 weeks ago via mobile

A cheap hotel that does not deserve its 4 stars. Free wifi - only in the lobby. Breakfast servicable, but totally unimaginative. The outdoor pool closed the week we visited, no info about this beforehand. The hallway carpet should have been renewed 10 years ago. The positive: Good location, cheap drinks in the lobby bar, ok indoor pool.

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Helpful?
1Thank Johanna T
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying in Alto Lido for your holidays in Madeira. We regret that, we did not corresponded to your expectations as a 4 star Hotel. We have programmed a major refurbishment this year for Alto Lido, we did made some maintenance works at our outdoor pool as this is, the coldest season in Madeira....

Las Vegas, Nevada
Reviewed 4 weeks ago

We have had a very nice time at the Alto Lido very clean the staff are very friendly and the breakfast is great I can see why people come back time after time. Some may say it needs a little updateing but we didn't feel it did the only thing that would be nice would be Wifi in the rooms

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Helpful?
2Thank kevbartlett123
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you so much for choosing our Hotel for your holidays in Madeira. We are happy to have corresponded to your expectations in structure and service provided from the team. Wifi will be extended this year when we start the refurbishment of the all building. With kind regards to you and your family. Miguel Grosse Reception Supervisor

Falkirk, United Kingdom
Reviewed January 5, 2017

Stayed over Christmas and New Year in room in main tower looking over the allotments, west facing (recommended). Room was clean and quiet - lovely lady cleans room every day. Mattresses are very hard and air con not good so didn't sleep well. Stayed half board - breakfast buffet very good (usual cheeses, meats, good selection of rolls/bread, nice cooked...

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Helpful?
1Thank SarahMcNicol66
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for choosing our Hotel for your holidays in Madeira and for leaving such detailed review about your stay with us. We were very pleased to know that overall, you had a good time with us and, we have taken good notice about your consctructive feedback in order to improve some of our services in...

Baltimore, Canada
Reviewed December 27, 2016

Stayed in a 1 bedroom with kitchen over looking the pool, with a sea view.The rooms were clean but need updating. The hallways were very dirty with very worn carpets and the elevator system was a nightmare . had to take 2 different elevators to get to the 4th floor and walk down a maze of hallways. Not a great...

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Helpful?
1Thank Glenda J
Miguel G, Front Office Manager at Alto Lido Hotel, responded to this review

Dear Guest, Thank you very much for staying in Alto Lido for your holidays in Madeira. We would like to inform you that, a full refurbishment of the Hotel is programmed for the end of this year and, we hope to minimize and update several constructive comments made by you in which, we thank very much. We regret you left...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about Alto Lido Hotel

Address: Estrada Monumental 316, Funchal, Madeira 9000-100, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $50 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Lido Hotel 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Alto Lido Funchal
Alto Lido Hotel Madeira/Funchal
Hotel Style:
#36 Luxury Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Alto Lido Hotel staff and other travelers.
13 questions
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Questions? Get answers from Alto Lido Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take a room with the garden view (very nice view + evening sun), but not in the left corner (its nozy).”
 of 5 bubbles jazzband88, 5 days ago | Read review
“Quiet rooms, better views on higher floors,”
 of 5 bubbles ChristopherW1779, 1 week ago | Read review
“We were on the 14th floor good view”
 of 5 bubbles kevbartlett123, 4 weeks ago | Read review
“Main tower, sea/allotment view, high as possible above road noise.”
 of 5 bubbles SarahMcNicol66, Jan 5, 2017 | Read review
“just send email and ask for room you want they try ther best to give what you ask for”
 of 5 bubbles allanref, Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question