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Casa Velha do Palheiro Relais & Chateaux

Rua da Estalagem 23 Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415 Portugal
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Traveler (381)
Room & Suite (166)
Videos (1)
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About

#12 of 95 hotels in Funchal
Location
4.7
Cleanliness
4.7
Service
4.8
Value
4.4
Travelers' Choice
Casa Velha do Palheiro is a Relais & Châteaux, graceful 5 star country house hotel with 38 luxurious rooms, located in Madeira island. The hotel is situated next to the famous Palheiro Gardens, originally created over 200 years ago. Hotel facilities include: Championship golf course, full spa facilities including indoor and outdoor heated pools as well as a variety of treatments, fishing boat for whale and dolphin watching and big game fishing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Badminton
Game room
Babysitting
Parking garage
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Golf course
Hiking
Horseback riding
Tennis court
Billiards
Fishing
Patio
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more

Location

Rua da Estalagem 23 Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415 Portugal
Name/address in local language
Casa Velha do Palheiro Relais & Chateaux
702Reviews11Q+A100Room tips
Traveler rating
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Someone_from_Berlin wrote a review Mar 2024
Berlin, Germany86 contributions49 helpful votes
This is a quiet, small, lovely luxary hotel in a beautiful setting up in the mountains. We enjoyed a spacious, cozy room on the second floor with a wonderful view overlooking the garden. It even had a small balcony! The restaurant is great, breakfast, afternoon tea and dinner were delicious - we enjoyed every bite of it. The service is friendly and we felt very welcome by everyone. Do not forget to visit the Palheiro Gardens and the Spa! It's free for the hotel guests. The location is perfect: Off the beaten path but not too far from the action (15 min to downtown Funchal). Highly recommended!
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lisa K wrote a review Aug 2023
Bristol, England, United Kingdom12 contributions10 helpful votes
Hotel's Favorite
I have just returned from a solo stay here and I can’t recommend this hotel highly enough. The food was varied and of the highest standard and the gardens are delightful. I went for a few days of relaxation and to reset and that’s exactly what I did. It was calm and peaceful from the moment I arrived. But what really made my stay were the staff. They were so friendly and attentive and nothing was too much trouble. I felt so relaxed and cared for from the moment I arrived and definitely plan to return for more relaxation very soon.
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Date of stay: August 2023
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Aug 23, 2023
Dear LisaK572, Thank you for your wonderful review! We're thrilled to hear that your solo stay was such a success and that you found our hotel to be a fantastic place for relaxation and resetting. It's great to hear that you enjoyed the varied and top-quality food, as well as our beautiful gardens. We are especially pleased that you were able to achieve the relaxation and recovery you were looking for during your stay with us. Our team takes great pride in providing exceptional service and we are delighted to hear that your friendliness and attention made your stay special. It is very gratifying to know that you felt relaxed and well looked after from the moment you arrived. We look forward to welcoming you again in the near future. Thank you for considering us for your next stay. Best regards, The Team at Casa Velha do Palheiro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Timothymglover wrote a review Mar 2024
1 contribution
This is a very good hotel. We had a really comfortable, spacious and clean room in the main house which was kept immaculately by the housekeeping staff during our stay. Everything about this hotel is, correctly, geared to guests' enjoyment and peace of mind; nothing was ever too much trouble for any of the friendly staff to arrange or sort out. We ate in both the main restaurant and the Golf Club and the food was excellent in both. We look forward to returning, as rarely have we found such a complete hospitality package.
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Review collected in partnership with Jet2holidays
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded 3 weeks ago
Dear guest, Thank you for sharing your wonderful experience at Casa Velha do Palheiro! We are thrilled you had a supremely restful week. Our team takes great pride in going above and beyond to ensure your stay is nothing short of exceptional. Glad you enjoyed dining at both restaurants. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Normad800 wrote a review Mar 2024
Bedfordshire, United Kingdom91 contributions53 helpful votes
A charming and elegant property set high in the hills with glorious gardens and grounds. A beautifully managed hotel with excellent service in all departments - our suite was bright spacious and luxurious. There is an hotel shuttle to take you to Funchal, although we used taxis which were organised for us by the front staff. Surrounded by nature walks and the golf course the views down to Funchal are astounding. Bar lounge and restaurant of the highest quality. And it was fun!
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Review collected in partnership with Relais & Chateaux
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded 3 weeks ago
Dear Normad, Thank you for sharing your delightful experience at Casa Velha do Palheiro. We are thrilled you enjoyed our charming hillside property and its glorious gardens. Providing excellent service and luxurious accommodations is our priority. Our shuttle service and assistance with taxis aim to enhance your convenience. We are glad that you found the nature walks, the golf course, and the views astounding. Should you plan to return, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Apalmero wrote a review Feb 2024
Funchal, Portugal1041 contributions1374 helpful votes
This review is for the restaurant Casa Velha do Palheiro. A really great experience: the decor brings you back to the British empire, with a very cosy atmosphere. Service is impeccable, friendly and very professional. And the food is very very good, traditional Madeiran revisited. A great San Valentin!!!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Mar 8, 2024
Dear guest, Thank you for sharing your wonderful experience at Casa Velha do Palheiro! We are delighted you enjoyed the cozy British colonial atmosphere, impeccable service, and delicious traditional Madeiran cuisine. It was our pleasure to make your St Valentine's great! Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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456Emma60 wrote a review Jan 2024
Faversham, United Kingdom1 contribution
A beautiful hotel set in lovely gardens right by a golf course. Excellent service and really nice professional staff. A lot of personal attention to detail. Extremely comfortable rooms with spacious marble bathrooms. Great quality linens and towels too.
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Review collected in partnership with Relais & Chateaux
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Jan 29, 2024
Dear guest, Thank you for your lovely review! We're thrilled you enjoyed our hotel, gardens, and golf course. Our team takes pride in providing excellent service and attention to detail. We hope to welcome you back soon! We look forward to welcoming you back for another delightful getaway in Madeira. Should you come back for more novel-worthy moments, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BoardingPass239494 wrote a review Jan 2024
4 contributions
A lovely hotel and lovely staff. Beautifully situated in the middle of the golf course and gardens. We could not have been made to feel more welcome. We have stayed before, and will definitely stay again.
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Review collected in partnership with Relais & Chateaux
Date of stay: January 2024
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Jan 29, 2024
Dear guest, Thank you for your great review! We're glad you enjoyed our tranquil setting and friendly staff. It's wonderful to hear you felt welcome amidst our golf course and gardens. We look forward to welcoming you back for another Tranquil getaway in Madeira. Should you plan to return, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carlgriffin wrote a review Jan 2024
2 contributions
My wife and I stayed here over New Year 2023, Room was very comfortable, quiet, staff friendly and accommodating, chef excellent, and the wider estate grounds magnificent. New Years eve Gala dinner was really enjoyable and well organised. then walking to watch the fireworks from the Gold Club lookout point at midnight was a magical and romantic experience. Outdoor pool not being heated meant we went elsewhere to swim, as the indoor spa pook is not very big, However the hotel and estate are in an unrivalled position on the island, with excellent views over Funchal, and it is a slice of heaven. Very homely and unpretentious in terns of the hotel, staff and the type of guest we exoerienced.
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Review collected in partnership with Relais & Chateaux
Date of stay: December 2023
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Jan 29, 2024
Dear guest, Thank you for sharing your charming experience! We're thrilled you found comfort in our rooms and enjoyed the New Year's Gala dinner. It's delightful to hear that the estate grounds and the fireworks added magic to your stay. We apologize for any inconvenience regarding the pool and appreciate your feedback. We look forward to welcoming you back to our slice of heaven soon. Should you plan to return, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer H wrote a review Jan 2024
Dunsfold4 contributions
We had the most wonderful stay at Casa Velha. The hotel is a little gem. Beautifully run, very comfortable and unpretentious. The gardens are stunning. We were greeted with a bottle of Madeira wine and a Bolo de Mel in our perfect room. There were countless touches made by the staff to make for a great atmosphere. The staff couldn't have been more charming and helpful The food was absolutely delicious. We so enjoyed the golf course and we were lucky enough to have 6 days of sunshine. WE WILL RETURN! Huge thanks to all who work there.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Jan 29, 2024
Dear guest, Thank you for your glowing review! We are thrilled you had a wonderfully happy stay at Casa Velha. It is fantastic to hear that you found our hotel to be a little gem with stunning gardens and comfortable, unpretentious accommodations. We are delighted you enjoyed the special touches from our staff and the delicious food. Our staff will be delighted to hear your comments. Your appreciation means the world to us. We can't wait to welcome you back for another memorable experience on the golf course under the sunny skies. When you plan to return, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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palomasubiris wrote a review Dec 2023
Marbella, Spain7 contributions10 helpful votes
If you like tranquillity, this is the hotel for you, it's like stepping back in history, an idyllic place to read, rest and stroll through its spectacular gardens.The staff are lovely, always willing to help. The breakfast is very complete, homemade pastries, good fruit, delicious bread.... The lounges with the fireplace invite you to chat with the family and read. The garden is as if you were walking somewhere in a novel.
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Review collected in partnership with Relais & Chateaux
Date of stay: December 2023
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing PNE, Marketing at Casa Velha do Palheiro Relais & Chateaux
Responded Jan 8, 2024
Dear guest, Thank you for capturing the essence of your stay! We are delighted you felt the magic and tranquillity of our traditional hotel and gardens! We look forward to welcoming you back for another tranquil getaway in Madeira. Should you come back for more novel-worthy moments, do not hesitate to reach out to us directly. Warm regards, Casa Velha do Palheiro Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$233 - $382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa velha do palheiro hotel funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASA VELHA DO PALHEIRO RELAIS & CHATEAUX - Updated 2024 Prices & Hotel Reviews (Funchal, Portugal)

Frequently Asked Questions about Casa Velha do Palheiro Relais & Chateaux
Which popular attractions are close to Casa Velha do Palheiro Relais & Chateaux?
Nearby attractions include Lillie Ceramics (2.2 miles), Revolucion Craft Cocktail Bar (3.6 miles), and Caravel Art Center (2.2 miles).
What are some of the property amenities at Casa Velha do Palheiro Relais & Chateaux?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Casa Velha do Palheiro Relais & Chateaux?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at Casa Velha do Palheiro Relais & Chateaux?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Velha do Palheiro Relais & Chateaux?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Casa Velha do Palheiro Relais & Chateaux?
Conveniently located restaurants include Indian Palace Restaurant, Bistrot Des Anges, and Lido’s Tavern.
Are there opportunities to exercise at Casa Velha do Palheiro Relais & Chateaux?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Casa Velha do Palheiro Relais & Chateaux have airport transportation?
Yes, Casa Velha do Palheiro Relais & Chateaux offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Velha do Palheiro Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Velha do Palheiro Relais & Chateaux?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Casa Velha do Palheiro Relais & Chateaux?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.