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Casa Velha do Palheiro

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#12 of 87 Hotels in Funchal
Certificate of Excellence
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Casa Velha do Palheiro
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380 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Marlow, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

An absolutely amazing place to stay. The hotel amenities are excellent, the location beautiful and the staff really really helpful, we had a wonderful holiday. Although the location is out of town the courtesy bus service provided by the hotel is really useful during the day and it was easy to go into town by taxi if we wanted to... More 

Review collected in partnership with this hotel

Helpful?
Thank johntV9143WS
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from the Casa Velha and wonderful Madeira. Thank you for taking the time to review us. Many guests ( as did you) , choose do dine in. The food is excellent and there is ample to choose from without having an overly large menu ( which is not a good sign). Quality and not quantity is the key at... More 

London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our third visit and once again we were not disappointed. This is the place to go to relax completely and let the excellent staff spoil you. The standard of service is more than excellent as are the rooms and the food and you could not wish for a more beautiful setting. Many of the staff have been there... More 

Helpful?
1 Thank SUZIE V
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for the hat trick! Three visits, wonderful. We are counting on the fourth. Thank you for taking the time, yet again, to review us. It is always good to have return guests. It adds to the charm and homely feeling of the Casa Velha. It is never easy to please all. We must be doing... More 

Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like many have been disappointed in so called "5 star" hotels, this is the real deal! Accommodation, staff, food and location all deliver a relaxed holiday that you cannot wait to repeat. We booked via British Airways who were simply excellent.

Review collected in partnership with this hotel

Helpful?
1 Thank Edward Z
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for your visit and taking the time to review us! The same hotel and different opinions. We love the Casa Velha ; it is a real gem! Good to hear that you think so too. We cannot wait to have you back. Keep well and till you next visit, best regards from the Casa Velha... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the villa Atlanta in the Palheiro Village for the run up to our wedding which was held in the beautiful Palheiro Hotel award-winning Botanical Gardens. We stayed in the Hotel in the colonial style senior suite for the 2 days following the wedding.The facilities are well maintained and the views from the clubhouse spectacular. At the clubhouse... More 

Helpful?
Thank Kane S
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Many thanks for your visit and your review! It was a pleasure having you both stay with us on such a special occasion. Celebrating your wedding and entrusting us with such wishes, is truely a complement. Thank you. We are all very pleased to hear that everything was to your liking. We look forward to having you back in the... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We absolutely loved our stay. The hotel is colonial in style and the staff cannot do enough to help and ensure you enjoy your stay. Best wifi ever in a hotel. Pool lovely and quiet. Lots of loungers. Excellent food from breakfast to dinner. Slight moan is lack of air con but the hotel supplied a fan which was fine.... More 

Helpful?
Thank Travelling G
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon and thank you for your visit and your comment. Great to hear that you enjoyed your stay. Yes, the air conditioning has been mentioned a few times this summer. We shall look into it. May we add, it has been the hottest summer since 1976! Usually not necessary. Shall pass the word to the staff and the kitchen.... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed August 24, 2016

Smal and very private Hotel!! Very quiet and nice . ! Kindly and profesional Staff.! Great Garden and best service ever even by breakfast Best recommendation You will need Car because to Funchal is far

Review collected in partnership with this hotel

Helpful?
Thank piotrkW6729OK
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Hello and thank you for your visit and your comment. Very pleased to hear that you enjoyed the hotel and the breakfast! A world of its own, the Casa Velha. We do offer a shuttle into Funchal. A car, if you wish to explore the island more, is advantageous. Till your next visit, all the best and kind regards from... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed August 24, 2016

Excellent service with fine dinning in a fantastic setting - booking for next year. Although the suites and bigger rooms are located in the main house we have a garden room which are located in a separate block. These rooms are large and have a big bathroom with a full sized bath with shower area which we find sufficient and... More 

Review collected in partnership with this hotel

Helpful?
Thank stephene908
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira and the Casa Velha! What more could we ask for, already booking for next year? Many rooms have been or in the process of being refurbished. The newer rooms have a spacious bathroom and shower extra. Old world flair with modern comforts. We look forward to welcoming you back. Best regards from the Casa Velha team. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016 via mobile

Very comfortables and elegant Relais hotel in extremely quiet location with excellent Restaurante! Ideal for a relaxing stay in a beautiful setting of a wonderful splendor garden. The luxury rooms are generously sized, with great amenities. The restaurant's menu is especially recommended with an excellent wine list and very friendly staff. Free taxi to Funchal and pickup back to the... More 

Helpful?
Thank Toni G
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Good afternoon ,thank you for your visit and taking the time to review us. Private, quiet, exclusive and a home away from home. A little country retreat. We hope that it was not your last visit. There is plenty more to discover and do within the Palheiro Estate and Madeira. Our chef keeps getting better and creating new , wonderful... More 

Gothenburg, Sweden
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 17, 2016

Fantastic food in the mainrestaurant , the spa was great the sourroundings very nice. But for me this is not a 5 star hotel R&C hotel I have higher expectations when it comes to the standard of the rooms and service. However this property is very charming. I might go back some time.. Fantastic value for money

Review collected in partnership with Relais & Chateaux

Helpful?
Thank Magnus B
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira and the Casa Velha do Palheiro. Thank you for your visit and your feedback. Tastes vary, thank goodness. We do have a variety of categories in the hotel ( from standard to suites). Many rooms are in the process of being refurbished. Value for money it is indeed. Thank you. The history in the Casa Velha: however,... More 

Timisoara
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

First of all: big aplause for Louis and Catia (good job). I'll not write about positive things as readers can find easily this. If you do not like heated rooms during summer holiday please check thoroughly weather report, because you will endure the best experience in thermal adaptation. If you look for tea/coffee/slippers or other little funny things inside a... More 

Helpful?
Thank Dragos43
Vera_proemer, Director of Sales at Casa Velha do Palheiro, responded to this review

Greetings from Madeira! Thank you for your visit and your comment. Customer feedback is always very helpfull. Yes, our spa is open daily between 10:00-19:00. The outdoor pool is open longer. With the beautiful weather, most guests where outside. The temperatures , regarding the air-con, have not been this high since 1976!!! Otherwise, opening a window and letting the fresh... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Casa Velha do Palheiro is a graceful 5 star Madeira country house hotel with 37 luxurious rooms.The hotel is situated next to the famous Palheiro Gardens, originally created over 200 years ago. Hotel facilities include: Championship golf course, full spa facilities including indoor and outdoor heated pools as well as a variety of treatments, fishing boat for whale and dolphin watching and big game fishing. ... more   less 

Additional Information about Casa Velha do Palheiro

Address: Rua da Estalagem 23 | Palheiro Golf Sao Goncalo, Funchal, Madeira 9060-415, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $160 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa Velha do Palheiro 5*
Number of rooms: 37
Reservation Options:
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Also Known As:
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal
Hotel Style:
#10 Spa Hotel in Funchal
#12 Luxury Hotel in Funchal
#17 Romantic Hotel in Funchal
#17 Family Hotel in Funchal
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