We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Porto Santa Maria Hotel

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Porto Santa Maria Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,591 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Porto Santa Maria Hotel
See the most recent reviews
Showing 1,418: English reviews
Yorkshire Dales National Park, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

IThis is a very nice, modern hotel with very friendly and helpful staff. Our room, 063, overlooked the sea and was on the ground floor, but a lengthy walk everytime from the main part of the hotel which can be difficult if you are bad on your legs. The room and beds were most comfortable as was the air conditioning.... More 

Helpful?
Thank Gerry T
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

One word for the Porto Santa Maria hotel.....perfect! Just arrived back from a family holiday, which was a birthday present for my mum. We only stayed for four nights on a B&B basis, but she was treated like a queen by all the staff, especially Ricardo and Leena from the restaurant. All the staff were lovely though, restaurant, reception, captains... More 

Helpful?
1 Thank Lisa M
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to hear that you enjoyed your stay with us. We are very proud of our staff and I am very pleased that they managed to correspond to your expectations. I hope to be able to welcome you back in a near future. Yours Truly Carla More 

Level Contributor
121 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is lcated in Old Town and is a great hotel with nice crew. Breakfast is big so there is something for everyone. They öunch and dinner if you want. Around the hotel is several good resturant and very close to cabel vaggon and hop on buses.

Helpful?
1 Thank Hakanlarsson
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Good afternoon, Thank you for your comments and we hope to be able to see you again in the near future. Regards, Carla More 

London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We read the reviews befoehand and the fact that people returned here again and again and that it was always full, made us feel it would be a good place to stay. And it did not disappoint. Staff very friendly, helpful and welcoming - particularly Leena in the Arsenal Restaurant! Reception couldn't have done more for us. "Adults Only" was... More 

Helpful?
1 Thank Pamela R
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your feedback, I'm delighted that you have enjoyed your stay in Madeira. I will take a good note of your comment, regarding the room towels , and will have it in consideration for further improvements Looking forward to the pleasure of welcoming you back in March. Yours Truly Carla More 

Brighton
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Stayed for 10 nights in November following recommendation by a friend. First impressions is of a lovely looking hotel in a great location on the seafront in the old town area of Funchal. We did have a bit of an issue with the position of our allocated room, but this was addressed the next day where we were offered an... More 

Helpful?
3 Thank MAC123Brighton
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours Truly Carla More 

Welwyn Garden City, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Hotel is in an ideal position, next to the sea and in the old town, with the cable car and lots of restaurants only a few minutes away. Good sized pool and loads of sunbeds, with brollies, and there were always plenty of choice during our stay. Poor choice of snacks at lunchtime and you're much better off going to... More 

Helpful?
2 Thank Chris L
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your opinion about our hotel. We regret that we were unable to completely meet your expectations and we will take your comments into account so that we can improve the points you mentioned. Yours Truly Carla More 

Mansfield, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

We have stayed in Madeira four times in the past in very nice Hotels but this fifth time in Porto Santa Maria, was definitely the best. To start with, the area is very flat, which is a bonus now in our advancing years. The esplanade goes all the way from the Hotel until you get to the 'hill' and then... More 

Helpful?
2 Thank Rosalind20
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Carla More 

wokingham uk
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 weeks ago

Good bits first. Perfect location in heart of old town, dozens of restaurants to suit every taste and pocket within walking distance. Modern, decent size rooms, very clean, good beds and pillows. A couple of exceptions but most staff delightful. The maids on cleaning duties were all absolutely charming and friendly. Big moan - having requested and paid extra for... More 

Helpful?
2 Thank johnWokinghamUk
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, I appreciate your comments and regret to hear that we did not meet your expectations. We shall analyse closely the points you have mentioned. We hope you will visit one of our group’s hotels again in the future. Yours Truly Carla More 

Edinburgh, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

We now look on this hotel as our holiday home in Funchal. It surely has the best location in Funchal for access to all needs of the holidaymaker, cable car, restaurants, promenade, transport etc. The hotel staff ensure that all your needs are met. Rooms are excellent and very well maintained. We choose B&B to allow us to access the... More 

Helpful?
3 Thank EAHM
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your visit next March. Thank you, Carla More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We decided to celebrate our Diamond Wedding with a 7 day holiday in Madeira, we couldn't have chosen a better hotel than Porto Santa Maria. Ideally located in a flat environment with all services within comfortable walking distance it provided excellent comfort, food & service with superb views. The hotel has both an inside & outside pools, both including a... More 

Helpful?
1 Thank Peter & Bet... C
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review, I’m delighted to learn that you chose our hotel to celebrate your wedding anniversary and enjoyed it so much. I hope to welcome you back to Porto Santa Maria, again in a near future. Yours Truly Carla More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,044 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (740)
Viewed
View from Room (97)
Viewed
Dining (22)
Viewed
Hotel & Grounds (240)
Viewed
Room/Suite (59)
Viewed
Pool/Beach Area (70)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (5)
Viewed
Business Center/Function Rooms (1)
Viewed
1:11
Videos (2)
Viewed
Other (243)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (275)
Viewed
Amenities (71)
Viewed
Beach (6)
Viewed
Pool (15)
Viewed
Dining (54)
Viewed
Standard Garden View Room (32)
Viewed
Suite (39)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (8)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Funchal hotels
1.6 mi away
Hotel The Cliff Bay
Hotel The Cliff Bay
#3 of 86 in Funchal
2,513 reviews
2.0 mi away
Porto Mare Hotel
Porto Mare Hotel
#8 of 86 in Funchal
1,801 reviews
1.2 mi away
Quinta Jardins do Lago
Show Prices
Show Prices
Show Prices
1.6 mi away
Quinta da Casa Branca
Quinta da Casa Branca
#4 of 86 in Funchal
756 reviews
1.2 mi away
Quintinha Sao Joao
Quintinha Sao Joao
#7 of 86 in Funchal
1,009 reviews
2.1 mi away
Melia Madeira Mare Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $142 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelTravel.com, Travelocity, Odigeo, Hotels.com and Priceline so you can book your Porto Santa Maria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Madeira/Funchal
Hotel Style:
#7 Spa Hotel in Funchal
#9 Luxury Hotel in Funchal
#9 Romantic Hotel in Funchal
#21 Family Hotel in Funchal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Porto Santa Maria Hotel staff and other travelers.
71 questions
Ask a question
Belfast, United Kingdom
Newcastle, United Kingdom
4 months ago

See all questions (71)

Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd or 3rd floors for the best sea views.”
 of 5 bubbles mariankim, 3 days ago | Read review
“Sea view is a must”
 of 5 bubbles pamrobbo, 4 days ago | Read review
“Try and get a sea or harbour view”
 of 5 bubbles gordg691, 4 days ago | Read review
“The middle sea-facing rooms are the best.”
 of 5 bubbles mleather922, 4 days ago | Read review
“Rooms with Garden View have a partial sea view. All other rooms have full sea view. The suites are second to none.”
 of 5 bubbles Tomitronic, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay