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Porto Santa Maria Hotel

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Porto Santa Maria Hotel
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1,452 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Jerusalem, Israel
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 2 time in this hotel Porto santo Maria ,very clean good breakfast ..Staff where wonderful always with a smile.....we where there for 2 weeks. We had first floor room facing sea, but the wall on our balcony took away our view when sitting down, also our room was directly under the entertainment so we heard all the... More 

Helpful?
1 Thank adena9
Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was our third holiday here. We stayed for two weeks and had a junior suite on the third floor. We received a very warm welcome and excellent service by the receptionist. The hotel is always clean to a very high standard with friendly and efficient staff at all times. Excellent quality and variety of food for breakfast. We did... More 

Helpful?
1 Thank Emma B
London, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As other reviewers have said, this is one of the best hotels in Funchal. The location (near to the marina and the Old Town) is a major plus. Although it is within walking distance of the many bars and restaurants there is no noise and rowdiness to spoil your stay. The staff are very friendly and exceptionally helpful. The food... More 

Helpful?
1 Thank mapobrien
Newcastle upon Tyne, United Kingdom
Level Contributor
137 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I must admit, having read all of the previous reviews, we expected to be welcomed with open arms by the staff and we did see some obvious ''returners'' warmly greeted, however we found the staff to be helpful but not particularly friendly, though they appeared to be under a lot of pressure, in the week that we were there, the... More 

Helpful?
2 Thank tosherinp60
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for sharing your holiday experiences, I’m very pleased to learn that you enjoyed your stay in Madeira. I do apologise if overall the service offered was not up to your expectations, I will have a word with our department heads, so that the service is improved and all members of staff offers the same standard of... More 

Stafford
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first visit and we were made so welcome, full sea view room on 2nd floor, so spacious. I can't agree with previous reviews about an aged clientele as there were guests of all ages. The breakfast experience added to our wonderful stay, topped off with some fizz in the sun sheer bliss! We so enjoyed our 1st... More 

Helpful?
2 Thank Mookie841
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your nice review, I'm delighted to see that you enjoyed your stay in our hotel and that your first visit to Madeira was such a wonderful experience. I hope to see you soon in Porto Santa Maria Yours Truly Carla More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location in flat area for anyone with mobility issues. We avoided going to Madeira for many years as we thought it would be too hilly. Excellent hotel, very clean with great facilities. Old town area was a good base location, taxis were reasonable and there were plenty of public buses although we didn't use them. Breakfast could be a... More 

Helpful?
3 Thank Paul W
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, I'm pleased to see that you enjoyed your stay. I will have into consideration your comment regarding the breakfast. I hope to have the pleasure of welcoming you back in a near future Yours Truly Carla More 

Runcorn, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, great location.lovely breakfast with plenty of choice. Stayed in May had a beautiful room, staff very friendly. Can't wait to return. We had a corner room, very roomy and comfortable. Very central, with lots of bars and restaurants nearby.

Helpful?
1 Thank Jaisha2016
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your nice comment about our hotel. I'm glad that you enjoyed your stay with us. I hope to see you soon Yours Truly Carla More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely spotlessly clean hotel set right on the promenade. We booked half board and the food was very good, however due to the numerous restaurants just literally on the doorstep of the hotel B & B would also be a good option. We had a ground floor studio overlooking the garden, but could still see the sea, and as it... More 

Helpful?
1 Thank Pingu1954
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, I'm glad that you enjoyed your holiday in Funchal and that you chose to celebrate your birthday with us. It will be a pleasure to welcome you back to Porto Santa Maria Yours Truly Carla More 

Leicester
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is rated 4* . First impression when entering the foyer is the magnificent flower display a magnificent site as were other displays in the reception area. All done by a member of staff. The reception staff were friendly and helpful. We booked in early. One room was ready and every effort was made to complete the cleaning of... More 

Helpful?
2 Thank LJN345
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, I'm delighted to see that you had such a good time in Madeira and that the hotel was up to your expectations. Hope to see you soon Yours Truly Carla More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $138 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Madeira/Funchal
Hotel Style:
#7 Spa Hotel in Funchal
#9 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
#22 Family Hotel in Funchal
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