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Porto Santa Maria Hotel

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Porto Santa Maria Hotel
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1,596 Reviews from our TripAdvisor Community

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Showing 1,422: English reviews
Stockholm, Stockholms Län, Sweden
Reviewed 2 days ago NEWvia mobile

We really loved our stay at Porto Santa Maria. The location most of all. You have everything you need within reach. But also nice seaview, all facilities you need and food meet expectations as well as staff. But when ac broke down it took four days to solve the issue, so the problem solving capacity may be too slow- gave...

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Helpful?
Thank Stig M
ashton
Reviewed 2 days ago NEW

The hotel is in a good spot. With a good view watching the ships going in to port. We went a the hot tub on the roof for the first time wow what a view you wouldn't get in a 5 star hotel. If you want to see the fireworks at the new year the roof top at this hotel...

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Thank gaztn55d
lincs UK
Reviewed 3 days ago NEW

This was the first of three hotels that we stayed in during our trip to Madeira, we really liked it. Our room was on the 2nd floor with views to the harbour, we spent time simply sitting & reading or just enjoying the view. Good firm beds, kettle provided - but if you like tea - bring some of your...

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Helpful?
Thank kaw118
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am pleased that you had an enjoyable stay with us. Thank you for sharing your opinions regarding the hotel, we will take good note and will have it in consideration to further improve. I hope that I will have the opportunity to welcome you back to Madeira in a near future. Yours...

Crewe, United Kingdom
Reviewed 5 days ago NEW

We booked for 10 days intending to have a totally relaxing break, and that is exactly how it turned out. The hotel felt quiet and peaceful during the day but there was a pleasant lively atmosphere in the evening at the Captain’s Bar during “Happy Hour” and later on when there was live entertainment. Everything was very well organised. The...

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Helpful?
Thank Susan S
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours Truly Carla

Isle of Man, United Kingdom
Reviewed 1 week ago

This was our 4th visit to this excellent and unobtrusive hotel. As usual the staff were brilliant, particularly Lena who is extremely professional and Andre on the reception who couldn't do enough to ensure that our stay was to our liking. The Porto Santa Maria is in an excellent position, located on the promenade in the centre of Funchal Old...

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Helpful?
Thank mariankim
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, We were very grateful for your feedback and for choosing the Porto Bay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you, Carla

Liverpool, United Kingdom
Reviewed 1 week ago

This was our second visit to this hotel and once again we thoroughly enjoyed our stay and were well looked after by the staff. The location is without doubt the best in Funchal. Right in the old town you step out of the hotel into a whole host of lovely restraints; you are within yards of the bus and cable...

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Thank pamrobbo
Ashton in Makerfield, United Kingdom
Reviewed 1 week ago

Given that we are retired and regular holidaymakers (4/5 per year) I have never given a Trip Advisor review before, but I feel this hotel deserves one. We travelled as a lively group of 8 aged 64-73 and all found the hotel to be all that we required. The rooms were very good with self catering facilities if you wanted...

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Thank gordg691
Falmouth, United Kingdom
Reviewed 1 week ago

In the Old Town of Funchal. Room spotlessly clean. The only slight downside is that we had a seaview but it was located so that we could not see the ships in the harbour. The staff were excellent, charming and very helpful, and the massage in the spa was well executed and helped my back pain immensely.

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Thank mleather922
Vilnius, Lithuania
Reviewed 1 week ago

Second stay at this resort, and again nothing failed in delivering a fantastic stay for us. It's all about the comfort, the location, the views, the spa's, the swimming pools, the wonderful breakfasts, and - least but not last - all the kind staff that makes all this happen. Of course there may be minor things here and there to...

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Thank Tomitronic
Yorkshire
Reviewed 1 week ago

We have stayed here several times and this hotel doesn't change too much, which is not a bad thing. Of course, the location is the big attraction due to the close proximity to many of the attractions that Funchal has to offer. The majority of the staff have worked here for years and are polite and helpful particularly the ladies...

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Helpful?
Thank justroving
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to hear that once again, you enjoyed your stay with us. It is especially gratifying to learn that you enjoy the service from our staff, they do their best to deliver the best service to all our guests. Due to the new British law regarding the international broadcasting of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $142 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Madeira/Funchal
Hotel Style:
#7 Spa Hotel in Funchal
#9 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
#21 Family Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Porto Santa Maria Hotel staff and other travelers.
71 questions
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Belfast, United Kingdom
Newcastle, United Kingdom
4 months ago

See all questions (71)

Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel is only small but most of the rooms have a view. Sea view are the best ones.”
 of 5 bubbles gaztn55d, 2 days ago | Read review
“2nd or 3rd floors for the best sea views.”
 of 5 bubbles mariankim, 1 week ago | Read review
“Sea view is a must”
 of 5 bubbles pamrobbo, 1 week ago | Read review
“Try and get a sea or harbour view”
 of 5 bubbles gordg691, 1 week ago | Read review
“The middle sea-facing rooms are the best.”
 of 5 bubbles mleather922, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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