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Pestana Miramar Garden Resort Aparthotel

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#38 of 87 Hotels in Funchal
Certificate of Excellence
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Pestana Miramar Garden Resort Aparthotel
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342 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Worksop, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

First of all, nothing to do with the hotel, we were dropped at the bottom of a hill with our cases and literally abandoned without anybody guiding us to the hotel or even telling us where it was! Thanks Jet2 reps! The first thing that meets you is that the hotels are set in lovely gardens and is very clean... More 

Helpful?
Thank Paul C
Southampton
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff in the buffet restaurant and pool bar area made it quite clear they were underpaid and worked long hours, as they told most of the guests. The majority of British guests including ourselves had our heads bitten off if we asked A question such as , do you have any more pineapple ? Even in front of our... More 

Helpful?
1 Thank Suzanne E
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for spending the time telling us about your experience at Pestana Miramar, we really sorry that we were not able to meet your expectations about our hotel and its services. To reach a great guest experience is a must for us, and we work very hard for it, we believe that having the chance to know... More 

Eye, United Kingdom
Level Contributor
541 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
5 of 5 stars Reviewed 1 week ago

We knew that there was a problem when a lady was complaining about the lack of air conditioning in her room as we were waiting to check in. The first few days were bearable but Funchal became unseasonably hot. We spoke to Customer Services who produced a portable air conditioner for our room that cooled but was very noisy, We... More 

Helpful?
Thank John L
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer « The Time of Your Life ». Kind regards, Rui... More 

north london
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The most wonderful thing about this hotel is the staff. They are all helpful, professional, want to help and are polite. The gardens and all areas are beautifully clean. Some of the facilities eg both Jacuzzis often didn't work but our biggest problem was no air con. The village rooms have fans but the miramar rooms have air con units... More 

Helpful?
Thank oddjob60
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to... More 

Andover, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic staff / Fantastic facilities - Once we tracked it all down :-) Room of a good size for wife and myself with two lads (11/14) Kitchen is a tad small for doing anything other than making a drink.. Fridge reasonable .. AC did its job.. Pool complexs are good - The Pool Staff do a fantastic job with these... More 

Helpful?
1 Thank Darthwomble3
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Madeira in a near future, Rui Feiteira | Manager More 

Needingworth, England, United Kingdom
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was beautiful. Very clean and staff were very friendly and helpful. Pool was perfect, but a little cold! Apartment was superb. Had a great stay and will visit again. Good location, fairly close to Main road but did not impact on the holiday. Only about 12 minute walk to town.

Helpful?
1 Thank LRB21again
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer « The Time of Your Life ». Kind regards, Rui... More 

Stourbridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

The Miramar was a nice resort with lovely gardens, well kept apartments and a lovely swimming pool. I was disappointed when we arrived to find out that the apartment we booked which stated private sleeping for two was actually a studio and the private sleeping was only if two people stayed in the room alone. They charged us 210 Euros... More 

Helpful?
Thank Chris P
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to... More 

Kent, United Kingdom
1 review
4 of 5 stars Reviewed July 12, 2016 via mobile

Have just arrived back from the Miramar, hotel spotless, we had a 2nd floor room very spacious, small kitchen but serviceable. Air con TV is very poor no BBC/ITV if you want that. Our view was corner of front of hotel no sun on balcony just a view of the ferns.. No wifi in the rooms only reception. I know... More 

Helpful?
Thank shmarsh
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Pestana... More 

Leeds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2016

Madeira is a very beautiful island to visit. They love children, but I would say it's more of a holiday for adults. They have the odd man made beach. Great for walkers. Do expect some rain during your stay, it is after all a very green island full of flowers, but sometimes you're lucky and it comes at night or... More 

Helpful?
Thank A/ J P
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guests, Thank you very much for your review shared on tripadvisor and your loyalty to the Pestana Miramar. It is a great pleasure to have you coming back and enjoyed the great quality of service we are offering. We are looking forward to welcoming you back soon. Sincerely, Rui Feiteira | Manager More 

Edinburgh, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 2, 2016

Hotel set in beautiful grounds.We had Bed & breakfast only.Breakfast ok,beware pigeons flying over your head inside the restaurant! Dogs barking all night outside balcony. Lots of noise (banging,scraping of furniture,child running up and down etc) coming from room next door for last 3 nights of our stay,I mentioned my concern to reception & she told me I must be... More 

Helpful?
2 Thank 0312tracy
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Mrs. Douglas, Thank you for posting your review on tripadvisor regarding your recent stay. I assure you that all your comments are being taken in consideration in order to prevent it from happening again in the future. The fact that we are a “Garden Resort” also rises the risk of animals appearing, which together with the cooking facilities, makes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Junior Suite (29)
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Miramar Indoor Pool (13)
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Miramar Pool (13)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
On the premises of the historic and elegant hotel Miramar, which was built in 1924 and considered a very special place to stay, the new Pestana Miramar Hotel benefits of the attention given to the architecture and landscaping of its gardens. The Pestana Miramar shares the grounds and services of the Pestana Village Hotel. ... more   less 

Additional Information about Pestana Miramar Garden Resort Aparthotel

Address: Estrada Monumental 182 184, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $51 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Miramar Garden Resort Aparthotel 4*
Number of rooms: 58
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Also Known As:
Pestana Miramar Garden Resort Aparthotel Hotel Funchal
Pestana Miramar Garden Funchal
Pestana Miramar Garden Hotel Aparthotel
Pestana Miramar Garden Resort Aparthotel Madeira/Funchal
Hotel Style:
#30 Romantic Hotel in Funchal
#33 Family Hotel in Funchal
#35 Luxury Hotel in Funchal
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