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Pestana Miramar

Traveler (385)
Dining (184)
Room & Suite (181)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Pestana Miramar is a 4-star hotel on Funchal, Madeira, located just a few steps from the centre of the city, surrounded by 5000 m² of tropical gardens. It is located on the old Funchal manor with incredible views of the city, the port and the bay. It sits only 12 minutes on foot from the beach and 15 minutes on foot from the centre of Funchal. During your stay you can enjoy two swimming pools (outdoor and indoor) and relax at the Health Club with a gym, sauna, Turkish bath and Jacuzzi. For dining, you can choose between three restaurants or for lighter meals, the bar. For children we offer the Kids Club, a game room and a giant open air chess set. All rooms are equipped with air conditioning and a balcony overlooking marvellous gardens and the swimming pool. We also offer free Wi-Fi and some rooms have a kitchenette.
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Property amenities
Pool
Restaurant
Room service
Free Internet
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Family
HOTEL CLASS

Location

Full view
87Good for walkers
Grade: 87 out of 100
57Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
585Reviews
863Photos
52Q+A
100Room tips
Traveler rating
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Popular mentions
The cocktail bar was closed so was the restaurant for the whole week. Breakfast was so busy and chaotic we did not have it at all. On the second evening the only bar open was holding a Tui reception and completely filled it leaving non Tui guests nowhere to get a drink . As a
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Review collected in partnership with Pestana Hotel Group
Response from Susana F, Gestor at Pestana Miramar
Responded 3 days ago
Dear Mr. Cressy, Thank you for choosing Pestana Miramar and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations. At Pestana Miramar, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. As painful as it might be to read comments of this nature we always welcome honest and fair feedback so that we might be able to improve the resort for our guests in the future. I apologize if you felt let down. we hope that you may chose Madeira for your holidays, despite that our Hotel will not be your top option. Kind regards, Rui Feiteira Manager
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A very relaxed older style resort/hotel. Some parts are beginning to show their age but it is immaculately clean, the staff are lovely and the rooms we had were huge! Very quiet when we were there with plenty of room around the pools etc
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Response from Susana F, Gestor at Pestana Miramar
Responded 3 days ago
Dear Sonya N, Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get. That’s what makes work even harder to meet all our guests’ expectations! Best regards Rui Feiteira Manager
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Excellent staff and location rooms OK a little tired but kept clean and a comfortable Staff were very friendly and helpful parking for hire car - there is a charge - made by birthday extra special with a cake and bottle of fizz very unexpected but much appreciated.
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Response from Susana F, Gestor at Pestana Miramar
Responded 3 days ago
Dear Robert K, Thank you for visiting the Pestana Miramar, and for taking the time to share your opinions about the hotel. We were all very happy to learn that the hotel room met your expectation, and that you enjoyed the staff courtesy the most. We will note down your suggestions so that in a future visit we can give you a better service. We will be pleased to welcome you again in our hotel, and please accept our best regards. Rui Feiteira Manager
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Nice enough, very good location, rooms are fine, just not inspiring. We found the floor, although clean to be cold and uncomfortable. Did not eat here as the food in Funchal is excellent so always somewhere else
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Review collected in partnership with RCI
Response from Susana F, Gestor at Pestana Miramar
Responded 3 days ago
Dear GKNKamloopsBC, Thank you for taking the time to share with us your comments and views. At Pestana Miramar, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. We are disappointed to hear you didn’t find our accommodations offerings excellent, and we apologize for being unable to impress you in this aspect. Although we recognize some of our shortcomings, some improvement works are done each year. Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future. Kind regards Rui Feiteira Manager
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Our welcome to the hotel even if it was quite late was enjoyable. We were received with welcome drinks and great guys with a nice sense of humour and then escorted to our room 7314, which had a beautiful patio by the outdoor pool, but with the full vegetation still gave us nice
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Review collected in partnership with Armed Forces Vacation Club
Response from Susana F, Gestor at Pestana Miramar
Responded 3 days ago
Dear MichelR1906, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Miramar. We were all very happy to learn that the hotels services and facilities met your expectations, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you more "Time of your life". Our kindest regards, Rui Feiteira Manager
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Album Categories
All photosTravelerDining Room & SuitePool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPestana Miramar
The Suite at the Pestana Miramar Garden Resort Aparthotel
Professional photo exclusively commissioned by TripAdvisorPestana Miramar
The Suite at the Pestana Miramar Garden Resort Aparthotel
Professional photo exclusively commissioned by TripAdvisorPestana Miramar
The Suite at the Pestana Miramar Garden Resort Aparthotel
Professional photo exclusively commissioned by TripAdvisorPestana Miramar
The Junior Suite at the Pestana Miramar Garden Resort Aparthotel
Professional photo exclusively commissioned by TripAdvisorPestana Miramar
The Suite at the Pestana Miramar Garden Resort Aparthotel
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12345637
Is the internet in the rooms free please and are there vegan options at breakfast including soya milk?
Dear guest, We would like to confirm that we have internet in the rooms and public areas, the password is at the reception desk. We have health food area for all dietary requirements and we can provide soya milk. Kind regards Rui Feiteira
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Is there entertainment in the day and evening ?
Dear Guest, We would like to inform that we have entertainment in the evenings. Kind regards
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Where is the switch to turn on the balcony light???
I think they came on and off automatically
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Hi could you tell me if there is internet in the studio rooms please
Dear Guest, We confirm that we have internet in the studio rooms. Kind regards Rui Feiteira
0 votes
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Are there toiletries in the studio bathrooms? Thanks
Dear Guest, There are some toiletries such as shampoo, shower gel and soap provided free of charge. Kind regards Rui Feiteira
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12345611
"5th floor has the most foot fall as this is the floor that connects to the restaurant would choose 4th floor or rooms starting 74/75"
"Don't bother with Miramar, choose The Village instead"
"maybe away from the road"
"Upper floor rooms offer a good view"
"The accessibility is good with almost every room"
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12345620
PRICE RANGE
$100 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana miramar garden resort aparthotel hotel funchalpestana miramar garden funchalpestana miramar garden hotel aparthotel
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
58
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