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Pestana Casino Park Hotel

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#33 of 86 Hotels in Funchal
Certificate of Excellence
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1 room 2 adults 0 children
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2,468 Reviews from our TripAdvisor Community

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Showing 1,822: English reviews
Kopavogur, Iceland
Reviewed 6 days ago NEW

29 years ago when we stayed at this hotel it was surely 5 star hotel. But since then nothing seem to have been done. The breakfast was very poor, room was OK or so so. At the pool terrace I think there were the sam sunbeds as 29 years ago. All the stars have apparently blown away, nothing there to...

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1Thank OrnEbbi
Stockton-on-Tees, United Kingdom
Reviewed 1 week ago NEWvia mobile

The location of this hotel is excellent, an easy walk down to Funchal old town centre and a pleasant walk to the Lido. The rooms are of adequate size with comfortable beds , a nice size fridge with some complementary soft drinks . Although tea making facilities are not provided initially they are available on request. The buffet breakfast is...

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2Thank barbara g
Livingston, United Kingdom
Reviewed 1 week ago

Good sized bedroom with huge comfy bed. Bathroom adequately equipped with bath overhead shower double sinks toilet & bidet. Towels weren't as soft & fluffy as you would expect in a 5* hotel but they were clean as were the robes. Dining huge and impersonal. Although plenty choice of food I felt like I was eating on my own as...

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1Thank Jolan A
Liverpool, United Kingdom
Reviewed 1 week ago

Stayed at pestana casino park in funchal recently and I must say that I would recommend this hotel to anyone visiting madeira.Firstly tle location was ideal ,plenty of restaurants and bars close by,wonderful view of harbour and cruise ships in dock,lovely promenade walk to the old town, wonderful.Facilities in the hotel were great lovely indoor pool,sauna,and steam rooms,outside pool,bar,and several...

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Thank HANK58
Newport, United Kingdom
Reviewed 1 week ago

Lovely hotel, staff very friendly and helpful. The grounds were well laid out, dining room huge and food very good. Room nice size and comfortable beds. Looked after by the staff after a fall at the airport.

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Thank Beryl C
Manchester, United Kingdom
Reviewed 1 week ago

My mum and I were forced to stay in this hotel for one week after being bumped out of the hotel we had originally booked, the Pestana Grand. It is interesting to note that this has happened to a number of other TA reviewers. For travellers contemplating making a reservation with the Pestana chain, please note that it is the...

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1Thank gracie_2910
Reviewed 2 weeks ago via mobile

Hotel has wonderful pool with stunning view. Bar next to the pool is also nice (little bit pricey though). Indoor pool and the spa are more than big and really nice. Breakfast was good, special regards to a smiley lady who was making great omelettes. Room needs to be refurbished, it doesn't look like a 5 star room. Bed is...

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Thank Tijana B
Helsinki
Reviewed 2 weeks ago via mobile

Really good location, clean, nice view, friendly and helpfull staff, tasty breakfast. But not 5 stars (did not expect it to be since fair price). Some broken items in the room. You can hear neighbors very well, too well. But in general anyways ok experience.

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Thank saricu
Bourne, United Kingdom
Reviewed 2 weeks ago

Although we didn't want to stay here we felt the staff did everything to make our holiday acceptable. We were told two days prior to leaving the UK that our chosen hotel Pestana Grand was overbooked and we would be staying at the sister hotel where we didn't want to stay. When we arrived we were not happy with our...

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4Thank lindagosden
Mold, United Kingdom
Reviewed 2 weeks ago

This was our first visit to Madeira. The hotel has fantastic views of both the city of Funchal and the marina and it was a daily activity for a lot of guests to look over to see what cruise ships were in. The hotel as per a lot of other reviews is very dated in terms of its style but...

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Thank AudreyPaisley
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Pestana Casino Park Hotel

Address: Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $79 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal
Hotel Style:
#7 Business Hotel in Funchal
#22 Spa Hotel in Funchal
#25 Family Hotel in Funchal
#31 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Pestana Casino Park Hotel staff and other travelers.
103 questions
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Questions? Get answers from Pestana Casino Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room with an even number as the odd numbered ones overlooked the hotel front & casino and not great for getting sun on balcony.”
 of 5 bubbles jolanm146, 1 week ago | Read review
“4th and 5th floor room will get you a good view of cruise ships in harbour”
 of 5 bubbles HANK58, 1 week ago | Read review
“pool view as great big construction site on the other side of the hotel and it is noisy during the day.”
 of 5 bubbles lindagosden, 2 weeks ago | Read review
“ask for a side sea view away from the casino if you want a quieter evening although the casino side gives fantastic views of the city”
 of 5 bubbles AudreyPaisley, 2 weeks ago | Read review
“Highest floors have best views”
 of 5 bubbles SnowdropLondon, 2 weeks ago | Read review
5 of 5
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