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Pestana Casino Park

Traveler (2148)
Room & Suite (497)
Dining (179)
Certificate of Excellence

About

#41 of 91 hotels in Madeira
Location
Cleanliness
Service
Value
Certificate of Excellence
The Pestana Casino Park is a 5-star hotel in Funchal, Madeira, surrounded by 15,000 m² of private gardens. Designed by world-renowned master architect Óscar Niemeyer, this hotel is adjacent to the Funchal bay cruise port. Plus, it is only 5 minutes on foot from the city centre and the epicentre of the city's social and cultural life. Its privileged location on the shores of the Atlantic Ocean makes it one of the most famous hotels on the island of Madeira. It features an infinity swimming pool, gardens with peaceful alcoves, a private car park available for a fee, a Spa where you can schedule a massage and/or Magic Spa treatment, and an indoor swimming pool with water jets, jacuzzi, Turkish bath, sauna and gym. You can enjoy four restaurants and bars with views overlooking the tennis court and access to the Casino da Madeira, with games, shows and a nightclub. All rooms have Wi-Fi and a private balcony.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbor View

Location

Full view
96Great for walkers
Grade: 96 out of 100
51Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
3,889Reviews
204Q+A
100Room tips
Traveler rating
  • 1,665
  • 1,459
  • 559
  • 147
  • 60
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Popular mentions
You won’t find a better hotel for location location in Funchal.its value for money. At the top of a hill as are most hotels in Funchal nature of the island But my advice if you struggle walking just get a taxi or a Turk Tuk for fun
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Review collected in partnership with Pestana Hotel Group
This certainly is not 5 star hotel. More 3 star. Reception area ok. Bedrooms and balconies need renovating. Corridors dark carpets stained. Breakfast ok. Buffett evening meal poor. Heated indoor pool nice but cold. Outdoor pool cold. In comparison to other 5 star hotels this us
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Response from Park G, Diretor-Geral at Pestana Casino Park
Responded 2 days ago
Dear Guest, Thank you for choosing Pestana Casino Park and I appreciate that you took the time and effort to share your experience with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’ expectations. When your travels bring you back to Madeira, I look forward to welcoming you back to stay with us again. Kindest Regards, Fernando Carriço Unit Manager
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whole place needs renovating. carpets disgusting very stained. Food average not 5*. Building works at 2 locations very nearby not told about this when holiday booked. Hoping for a relaxing break turned into a very noisy one. Did get a room transfer which helped but not good for
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Review collected in partnership with Pestana Hotel Group
Response from Park G, Diretor-Geral at Pestana Casino Park
Responded 3 days ago
Dear Guest, We would like to thank you for taking the time to write a review regarding your recent stay at Pestana Casino Park Hotel, upon which we have carefully read all your comments about our hotel and our services. Achieving quality and meeting our guests expectations is our daily goal, and without your feedback that would be impossible. We truly value all comments as it is only from the guest’s feedback that we will be able to uphold our commitment to excellence. We have carefully taken good note and forwarded these shortfalls to the departments concerned so that in a future visit we can give you a better service. We thank you for your preference and we hope to have the pleasure of your company again in a not too distant future. Kind regards, Fernando Carriço Unit Manager
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Location , public areas and buffet breakfast all excellent but we had a top floor room at the main road end and it was dated and noisey late into the evening . Would go again but would like a room as shown in the photos and overlooking the pool area
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We really liked Madeira and the hotel was good. The service was good and the staff were friendly. There are good facilities. Nice pool, spa and gym. We ate in the pool bar and had breakfast and these were both good.
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Review collected in partnership with Pestana Hotel Group
Response from Park G, Diretor-Geral at Pestana Casino Park
Responded 3 days ago
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Casino Park. We are delighted to hear you had a great time with us and enjoyed our breakfast, pool bar and our gym and lovely spa! We are glad you enjoyed the quality of service we provide. We are looking forward to welcoming you back very soon during your next visit. Sincerely, Fernando Carriço Unit Manager
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PRICE RANGE
$72 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana hotel park
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
379
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