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Pestana Ocean Bay All Inclusive

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Praia Formosa, Funchal, Madeira 9000-247 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
5 people are viewing this hotel
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$199
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Free cancellation until 06/12/22
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$198
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Free cancellation until 06/27/22
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$157
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Traveler (1970)
Room & Suite (534)
Pool & Beach (241)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
Travelers' Choice
The Pestana Ocean Bay all inclusive is an hotel located in Funchal, Madeira. It is located 1 minute on foot from Formosa beach with panoramic views of the Câmara de Lobos hillside. It offers an outdoor swimming pool with a jacuzzi, a Health Club with sauna, Turkish bath, gym and game room and a playground. For dining, we offer one restaurant and 2 bars. Take advantage of our free transfers to the centre of Funchal. All rooms face the sea and each has a balcony and Wi-Fi.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Boating
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Poolside bar
Game room
Evening entertainment
Fishing
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Safe
Kitchenette
Refrigerator
Bath / shower
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
16Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
2958Reviews453Q+A100Room tips
Traveler rating
  • 1,206
  • 1,148
  • 418
  • 128
  • 58
Time of year
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Popular mentions
Paty explores wrote a review Jan 4
London, United Kingdom244 contributions45 helpful votes
+1
Our second time at Pestana Bay and had a lovely stay again . The staff are super friendly and always willing to help. Mohammed went above and beyond and many other waiters which I don’t know the name. The rooms are starting to get dated but very clean and have all essentials. The all inclusive food is good , however this time I felt it was very repetitive and the non alcoholic drinks aren’t great. Unfortunately the esplanade which used lead allow all the way to Funchal has been destroyed by the sea which is unavoidable but unfortunately the hotel is not easily accessed and the beach can only be watched. Not a beach you would sit and sunbathe on. Having said that the swimming pools area is very pleasant! There is a bus service 2x a day which is great The highlight of our stay . We stayed for New Year which was absolutely amazing, the staff has put a-lot of efforts into the arrangements of the Gala dinner which was superb and a bonus as it was included in the price. The hotel also organised £35 bus pick up for all the guests who wished to watch the fireworks from the Pestana Casino Hotel again stunning.This was very good as getting cabs to Funchal was expensive and a hit and miss . Once the fireworks ended we were taken back to the hotel where there was live music and drinks until 3am . Highly recommend staying for New Year with friends, couples all family. And the weather was awesome everyday 23-25
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: I would say the area need an inject of government cash as lots of buildings are empty. Not much...
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1 Helpful vote
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Response from Pestana Bay, Diretor-Geral at Pestana Ocean Bay All Inclusive
Responded 1 week ago
Dear Patytravelz, First of all, we would like to thank you for choosing Pestana Ocean Bay Hotel again during your visit to our island and specially in this memorable time of the year. We are very pleased to know that you had a very good experience with us and your recommendation for other guests who would like to come to Madeira! Our main goal is to achieve the satisfaction of our guests. We assure you that we will not spare any efforts again in your next visit at Pestana Bay Hotel. We look forward welcoming you again in a very near future! The Team of Pestana Ocean Bay Hotel With kind regards,
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Mike L wrote a review Jan 4
8 contributions8 helpful votes
Terrible location.hills! have to get taxis to Funchal,they do a bus but at this time of year but your tied down to timings. Lovely people from front of house to cleaners and several waiting staff. Cold repetative bland food . Cold plates ,real bad choice of meals . Supposed hot food turning cold within minutes. Ruined our christmas. Had to visit the capital Funchal 5km away to eat decent Hot food several times. Beer diabolical as was the house wine,whilst there had to buy half decent wine whilst waiting for a 12 euro taxi to take us somewhere decent to eat. I felt sorry for the staff,it was not their fault . This management need to sort out the kitchen area (Hot foot,more choice,) Tui class this hotel as a 4*,i would not give it a 2*. I am not a choosy person but by god it needs a sort out. Fourth day in i think tui had a word and from then on they had a chef cooking fresh hot food on demand ,little too late . First stay in Madeira lovely place /people ,.Will visit again but no way anyway near here. Sort it out Pestana.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Pestana Bay, Diretor-Geral at Pestana Ocean Bay All Inclusive
Responded 5 days ago
Dear Mr. Mike L, We deeply regret that your stay was not satisfactory. We have taken good note of all comments, which were taken in high consideration. It is through our guest comments that we can improve our services even more and we thank you very much for the remarks. Our goal is to proportionate the best holiday experience to all our guests and we deeply regret all the inconveniences you have been through. With our kindest regards, The Team of Pestana Ocen Bay Hotel
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JanB596 wrote a review Dec 2021
London, United Kingdom8 contributions13 helpful votes
I spent a week over Christmas here and it was great fun. Lovely views, good food and great, friendly staff. Special mention must go to Mohammed whose service was impeccable. Also thanks to Irene and Marcia. Other waiters were great too bur can't remember their names. Live music in evenings was a bit of a miss - they should get Irene to sing as she has a beautiful voice. Rooms were a bit tired but had everything you needed. Would return again.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: a superior room might be best choice
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Response from Susana Freitas, Guest Services / Front Office at Pestana Ocean Bay All Inclusive
Responded 1 week ago
Dear JanB596, Thank you for taking the time to post such a great review regarding your recent stay at Pestana Ocean Bay and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments regarding our views, food and staff. We hope to have the opportunity to welcome you back to our Hotel. Warm regards, Best regards, The Team at Pestana Ocean Bay
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Mike Gordon wrote a review Dec 2021
1 contribution
We stayed here for the first 10 days in December so can't say what it's like in high summer and it was only 1/3 full. The hotel was spotlessly clean all the time and on returning each day, the room was pristine. The food was great for most of the time. A couple of days the choice slipped a bit, but for the most part the quality and choice was first rate. The drinks are available for most of the day and for "locally made" is pretty good quality. The staff were all friendly and efficient with nothing too much trouble. The hotel is right on the rocky beach (and I mean rocky) but the rest of Madeira is up. It's a long, winding and steep road up to the town, but we did find a stairway up the cliff which is quicker but steep. We were worn out the first time, but by the end we had calves like Spartans. It's about a 40 minute walk to the centre of Funchal. We did get quite a few insect bites, so you might want to make sure you take repellent and ointment. All in all we had a good holiday at a really great hotel.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Susana Freitas, Guest Services / Front Office at Pestana Ocean Bay All Inclusive
Responded 2 weeks ago
Dear Mike_mhg, First of all, we want to thank you very much for your excellent feedback on Pestana Ocean Bay. It gives us great satisfaction to hear that you enjoyed your stay at our hotel and that you particularly enjoyed our staff and facilities. We were also very happy to hear that we were able to offer you a great stay. We look forward to hosting you again soon at Pestana Ocean Bay. Best wishes from the Pestana Ocean BayTeam
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turbobentley wrote a review Dec 2021
Birmingham, United Kingdom5 contributions
Spotlessly clean, large bright room. Fantastic balcony and sea view. Cleaned every day. General cleanliness throughout the hotel is excellent. Extremely attentive, courteous, friendly and professional staff. The food was good and there is a vegetarian menu on request which we ordered from at no extra charge. Courtesy bus morning and afternoon into Funchal. Lovely sitting out area next to the sea. Plenty of sunbeds, free towels, very clean pool. Sunbeds cleaned regularly. Duarte and Mohammed really helpful in the restaurant. Also Amilcar and Argentinos on reception. Everybody was absolutely brilliant. Easy coast walk to Camara do Lobos 25 minutes or so. Fourth visit to this hotel and will definitely return.
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Date of stay: December 2021
Value
Location
Service
Room Tip: All rooms have a full sea view. Quiet at night. No road noise at all.
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Response from Susana Freitas, Guest Services / Front Office at Pestana Ocean Bay All Inclusive
Responded 2 weeks ago
Dear turbobentley, Thank you very much for your review shared on tripadvisor and your loyalty to the Pestana Ocean Bay. It is a great pleasure to have you coming back and enjoyed the great quality of service we are offering. We are looking forward to welcoming you back soon. Sincerely, Best wishes from the Pestana Ocean BayTeam
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PRICE RANGE
$121 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana bay ocean aparthotel hotel funchal, pestana bay ocean aparthotel funchal, pestana bay hotel madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
272
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Frequently Asked Questions about Pestana Ocean Bay All Inclusive
Which popular attractions are close to Pestana Ocean Bay All Inclusive?
Nearby attractions include Praia Formosa Beach Madeira (0.1 miles).
What are some of the property amenities at Pestana Ocean Bay All Inclusive?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Pestana Ocean Bay All Inclusive?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pestana Ocean Bay All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Pestana Ocean Bay All Inclusive?
Conveniently located restaurants include The Beer Garden, VIANA Confeitaria, and Restaurant by the Sea.
Are there opportunities to exercise at Pestana Ocean Bay All Inclusive?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pestana Ocean Bay All Inclusive have an airport shuttle?
Yes, Pestana Ocean Bay All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pestana Ocean Bay All Inclusive have airport transportation?
Yes, Pestana Ocean Bay All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pestana Ocean Bay All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pestana Ocean Bay All Inclusive?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pestana Ocean Bay All Inclusive offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.