We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Rua Gorgulho 2 Porto Bay, Funchal, Madeira 9004-537 Portugal
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!LONG STAYS
Priceline
$182
View deal
Free cancellation until 09/13/21
Reserve now, pay at stay
Expedia.com
$183
View deal
Free cancellation until 09/14/21
Reserve now, pay at stay
ZenHotels.com
$186
$139
View deal
SAVE $47
Hotels.com$183
Booking.com$182
Prestigia.com$186
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1073)
Room & Suite (419)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 98 hotels in Funchal
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence.
Read more
Room & Suite (419)419
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Mini golf
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Squash
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Telephone
Kitchenware
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, French, German, Portuguese
Hotel links
Special Offer:LONG STAYS
1,744Reviews96Q+A100Room tips
Traveler rating
  • 1,365
  • 329
  • 36
  • 10
  • 4
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Patrick K wrote a review Jan 2021
Luxembourg City, Luxembourg14 contributions2 helpful votes
We have been going to Eden Mar or Porto Mare every year since 2005 because we have always been so well looked after. The gardens of this hotel complex are outstanding, the rooms are spacious and well equipped, food and bar service are great and the staff is always friendly and helpful. There are numerous good restaurants nearby, but the hotels has also some great places to eat, especially the Med and the Alfama. This year was quite different though. Because of the pandemic there were very few guests, nobody could fly in from Britain, other nationalities had to quarantine back home. Travelling from Luxembourg we were able to avoid all that and could enjoy two weeks from 9 to 23 January. Everyone tried very hard to make our holiday as enjoyable as possible, and we can only congratulate them for that. Because of government restrictions restaurants had to close at 6pm, so we ate most of our meals at the hotel. In week 1 only Il Basilico, their Italian restaurant, and the buffet restaurant were open, which we didn’t appreciate too much, as we do not really like buffets and that one night we went there the choice and quality was rather disappointing. In week 2 they opened up the Med, which was truly excellent and can compare quite favourably with gourmet restaurants anywhere. This year our stay was not quite what we have been used to, but taking into account the situation and the problems the virus is causing all over the world we can only thank everybody at Portobay for their good work.
Read more
Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: Junior suites overlooking garden and sea are best. Avoid rooms facing road or those next to Pingo...
See more room tips
Helpful
Share
Response from Alexandre Esnarriaga, Outro at Suite Hotel Eden Mar
Responded Jan 26, 2021
Dear Patrick K, Thank you very much for devoting your time to give us this rewarding feedback. We are delighted to learn that despite of the pandemic we managed to meet your expectations and made you feel looked after. Enchanting and keeping our guests are equally important to us. We look forward to welcoming you back again soon. With best regards, Alexandre Esnarriaga Rooms Division Manager
Read more
jill b wrote a review Nov 2020
Sheffield, United Kingdom10 contributions15 helpful votes
Hotel's Favorite
Just had a wonderful week at this amazing hotel, everything was perfect, the indoor pools were fabulous and the gym had some great equipment. The sunbathing areas, sun beds and outdoor pools were fantastic and the outside bar/restaurant had lovely food at lunchtime. The Med Restaurant and the Basilica (Italian Restaurant) which are both within the complex are both excellent restaurants serving delicious food reasonably priced and the wine selection at all the restaurants was very good and also a good price. Everything was immaculately clean and it felt very COVID safe everywhere in the hotel. We upgraded to a Junior Suite and it was really big and spacious for not a lot more money. We will definitely go again.
Read more
Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: I asked for a sea view when I booked and was delighted to be given one
See more room tips
1 Helpful vote
Helpful
Share
Response from Cláudia Bettencourt, Serviços ao cliente/atendimento at Suite Hotel Eden Mar
Responded Nov 11, 2020
Dear jill b, First of all, we would like to thank you for your preference in Portobay Hotels & Resorts and also for your fantastic feedback! We are very pleased to know that the indoor and outdoor pools, the sunbathing areas, the gym, the delicious meal at our Varanda Bar, were really appreciated by you and turned out to be the perfect recipe for a memorable stay, that is worth a 5-star review! Obrigada, it is very gratifying to be recognized! We are also glad to hear that you have enjoyed your meals, both at Med and Il Basílico Restaurant. Our purpose is to provide a true experience, from the service, to the simple wine choice, to a delicious meal and, of course, leading to a memorable moment, where the happiness of our Guests is Queen. It is undoubtedly one of our goals to provide a memorable stay to our Dear Guests, where they feel comfortable, relaxed and safe. That said, we are glad to know that we had fulfilled that goal. We are looking forward to welcome you back! See you soon! Best Regards, Cláudia Bettencourt, Guest Relations Team.
Read more
Coops wrote a review Jan 2021
East Sussex178 contributions22 helpful votes
A very spontaneous trip to the Eden Mar did not disappoint. Husband and eldest son stayed here for a weeks bed and breakfast but took the opportunity to purchase 5 vouchers for the buffet restaurant, using their 30% Prestige Card discount. This worked out costing about €16per person per night and included 1 x 3 course meal @ Il Basillico and another at The Avista - incredible value for money. Very Covid secure environment, clean comfy rooms and friendly staff.
Read more
Date of stay: November 2020Trip type: Traveled with family
Helpful
Share
Response from Cláudia Bettencourt, Guest Services / Front Office at Suite Hotel Eden Mar
Responded Jan 12, 2021
Dear claireyfairy74, First of all, we would like to thank you for taking the time to give us your fantastic feedback! We are glad to know that we were able to meet your expectations in providing a relaxing and memorable stay! We are also happy to hear that our food and restaurant options have pleased you and therefore we hope that they have contributed to delicious and lovely meals. It is without question one of our goals to provide a safe destination and hotel, so we are doing our best to be able to guarantee it. We are looking forward to welcome you back to Suite Hotel Eden Mar! Best Regards, Cláudia Bettencourt, Guest Relations Team.
Read more
Chris T wrote a review Nov 2020
United Kingdom1 contribution
The hotel and staff were fabulous in what must be very difficult circumstances for them. With few guests motivation must be hard but they were cheerful, helpful and attentive. A really wonderful break - i wonder what a normal stay would be like!
Read more
Date of stay: November 2020
Value
Location
Service
Helpful
Share
Response from Alexandre Esnarriaga, Outro at Suite Hotel Eden Mar
Responded Nov 23, 2020
Dear O9010BIchrist, Thank you very much for taking the time to review your stay at Vila Porto Mare. I am delighted that you found a refuge here and made the most of your holiday. Our motivation to be here are the guests, so while you all continue to come, we will be ready to warm welcome you and to provide an outstanding experience. We hope to have the chance to welcome you back again. With best regards, Alexandre Esnarriaga Rooms Division Manager
Read more
Tony S wrote a review Nov 2020
penzance290 contributions159 helpful votes
The covid pandemic obviously made our usual visit to Eden Mar a bit different. From having to stay in our lovely room for 9 hours before we received the negative result from the airport test to observing the face mask rules around the hotel . However we think that the hotel management and staff worked miracles in making our holiday experience as near normal as usual in all other aspects. Sensible rules for use of restaurants and pool area meant that we enjoyed our week holiday and will be returning early 2021. The staff were helpful and efficient exceeding all of our requests and expectations. Although it was evident that there were fewer tourists visiting Madeira than is normal at this time of the year , because of the courteous and thoughtful manner of all the people we met, it was possible for us to enjoy visiting restaurants, shops and beaches/)lidos even more than normal. During these difficult times Madeira in general and Eden Mar specifically remain oases of calm and relaxation. We can't thank the staff of Eden Mar or the kind Madeiran people for making us so welcome .
Read more
Date of stay: October 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
Response from Cláudia Bettencourt, Serviços ao cliente/atendimento at Suite Hotel Eden Mar
Responded Nov 3, 2020
Dear Tony S, First of all, we would like to thank you for your excellent feedback! Obrigada! It is undoubtedly very rewarding to read comments like yours, which values the effort and dedication of the entire Team to provide (despite the circumstances) a pleasant and safe holiday. We are in fact facing a new era, but despite the necessary changes we are doing our best to provide our dear guests a relaxing and somewhat distant moment, even if just for a second, of this harsh reality. Therefore, we are happy to know that we were able to fulfill it! We will continue to work in this way, not only to have the pleasure to receive lovely reviews like yours, but also to continue to satisfy our Guest's needs. We look forward to welcoming you back! Best Regards, Cláudia Bettencourt, Guest Relations Team.
Read more
Previous
PRICE RANGE
$126 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suite hotel eden mar, suite hotel funchal, eden mar madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
146
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Suite Hotel Eden Mar
Which popular attractions are close to Suite Hotel Eden Mar?
Nearby attractions include Madeira Mandolin Orchestra (0.2 miles), Hole in One (0.3 miles), and Passeio Público Marítimo e Jardins do Lido (0.1 miles).
What are some of the property amenities at Suite Hotel Eden Mar?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Suite Hotel Eden Mar?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Suite Hotel Eden Mar?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Suite Hotel Eden Mar?
Yes, free parking is available to guests.
What are some restaurants close to Suite Hotel Eden Mar?
Conveniently located restaurants include Indian Palace Restaurant, Sabor da India, and Ilhakaffe.
Are there opportunities to exercise at Suite Hotel Eden Mar?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Suite Hotel Eden Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Suite Hotel Eden Mar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Suite Hotel Eden Mar?
The staff speaks multiple languages, including English, French, German, and Portuguese.
Are there any historical sites close to Suite Hotel Eden Mar?
Many travelers enjoy visiting Colégio dos Jesuítas do Funchal (1.6 miles), Santa Clara Convent (1.4 miles), and Blandy's Wine Lodge (1.5 miles).