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Estrada Monumental, 147, Funchal, Madeira 9004-532 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!LONG STAYS
$220
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Traveler (2347)
Room & Suite (754)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Game room
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Tennis court
Aerobics
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:LONG STAYS
4010Reviews249Q+A100Room tips
Traveler rating
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Popular mentions
BaiKay wrote a review Oct 21
3 contributions
Was our first family holiday since covid and we booked the Cliff Bay as we wanted a luxury hotel, we was initially a little hesitant as we was holidaying with our 3 (almost 4 year old), and The Cliff Bay was fantastic, they made us feel so comfortable and thoroughly allowed us to enjoy our stay. They even upgraded us on arrival to a BEAUTIFUL room, which really made the stay extra special. They staff were fantastic to our son who loved the hotel and the breakfast was great. Was the [perfect mix of relaxation and luxury. Will defo be back.
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Date of stay: September 2021
Value
Rooms
Service
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded today
Dear Guest, Thank you for your review and comments. It was a great pleasure to welcome you to the Cliff Bay . We were pleased to hear that you had a pleasant stay at our hotel. We hope to see you again in Madeira Regards, The Cliff Bay Team
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Tim Ward wrote a review Dec 2020
3 contributions14 helpful votes
Hotel's Favorite
This hotel is wonderful in every respect. The location and buildings are superb and I loved the easy access to the sea. From the moment we arrived we were made to feel special by the lovely friendly staff and every meal or drink was served with a genuine smile. The walk into Funchal from here is interesting and Funchal itself is a buzzy compact town with lots of historic buildings and beautiful gardens. The Christmas lights were really impressive. This was my first visit to Madeira and I loved it and will definitely return, hopefully staying at the Cliff Bay, which I could not fault in any way.
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Date of stay: December 2020
Value
Rooms
Service
8 Helpful votes
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded Dec 16, 2020
Dear Guest, Thank you for your kind words we to read that you enjoyed your stay, we put the highest priority on ensuring the total satisfaction of our guests. Looking forward to welcome you back again With best regards, The Cliff Bay Team
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jenny4644 wrote a review Oct 17
Leicestershire, United Kingdom25 contributions31 helpful votes
We came for a short break and absolutely loved this hotel. It was in a beautiful setting and the whole experience what amazing. We felt completely safe, it was spotlessly clean, The staff were so helpful and friendly. The breakfast was delicious and our meal in the Rose Garden was lovely. Our room looked over Funchal bay and the view was stunning both in the day and at night. We will be back for a longer break and will stay at the Cliff Bay Hotel next time.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 3 days ago
Dear Mrs.Jenny We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels. Best regards, The Cliff Bay Team
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Melanie L wrote a review Oct 17
London, United Kingdom33 contributions16 helpful votes
Stayed here for a week. Lovely 5* hotel. Very comfortable and clean and the staff fall over themselves to help you. Special mention to Tania at the pool are who was amazing! Wouldn’t hesitate to recommend this hotel and hope to go back there myself!
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 3 days ago
Good afternoon, Thank you for your positive comments. I will share them with our team. It is always good to see you again. Thank you,
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Annie wrote a review Oct 17
1 contribution
There is nothing we can fault this beautiful hotel for, it is spotless, the rooms are lovely , every member of staff was helpful and friendly. The restaurants are all fabulous we had the most amazing food in the Gallo and Avista restaurants both with fantastic views and lovely staff. This was my second visit and we will be back again.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay
Responded 3 days ago
Good Morning, Thank you for your comments and we hope to be able to see you again in the near future. Regards, The Cliff Bay Team
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PRICE RANGE
$166 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cliff bay - porto bay hotel funchal, cliff bay porto funchal, cliff bay hotel funchal, cliff bay hotel madeira
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
200
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Frequently Asked Questions about Hotel The Cliff Bay
Which popular attractions are close to Hotel The Cliff Bay?
Nearby attractions include Madeira Mandolin Orchestra (0.1 miles), Hole in One (0.09 miles), and Orchid Gifts of Madeira (0.3 miles).
What are some of the property amenities at Hotel The Cliff Bay?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel The Cliff Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel The Cliff Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel The Cliff Bay?
Yes, free parking is available to guests.
What are some restaurants close to Hotel The Cliff Bay?
Conveniently located restaurants include MadMarket Restaurante, Cris's Place, and Franco's Corner.
Are there opportunities to exercise at Hotel The Cliff Bay?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel The Cliff Bay have an airport shuttle?
Yes, Hotel The Cliff Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel The Cliff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel The Cliff Bay offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Which languages are spoken by the staff at Hotel The Cliff Bay?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.