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Reid's Palace, A Belmond Hotel, Madeira

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Estrada Monumental 139, Funchal, Madeira 9000-098 Portugal
Lowest prices for your stay
Booking.com
$588
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Free cancellation until 10/08/22
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Expedia.com
$589
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Free cancellation until 10/09/22
Trip.com
$563
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Free cancellation until 10/09/22
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Hotels.com$589
Travelocity$589
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1723)
Room & Suite (634)
Dining (333)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 11/11/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/11/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 99 hotels in Funchal
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace, A Belmond Hotel is the ideal place at which to relax and be pampered.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Boating
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Diving
Hiking
Horseback riding
Squash
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Patio
Squash offsite
Walking tours
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Quiet
Languages Spoken
English, French, Russian, Spanish and 5 more
2338Reviews95Q+A100Room tips
Traveler rating
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Richard Allison wrote a review Yesterday
Edinburgh, United Kingdom13 contributions12 helpful votes
Surely one of the great Hotels of the world mixing modern and traditional enhanced by a fabulous staff who were patient and welcoming whilst at all times remaining professional. A stunning and unique location on a beautiful island.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Albert-Dieter wrote a review Oct 3
Timmendorfer Strand, Germany1 contribution
Fantastic hotel overlooking the ocean and Funchal. Very friendly staff, exceptional atmosphere at Cipriani Restaurant and on the Terrace for afternoon Tea. Pre dinner drinks on the terrace were accompanied by excellent snacks. We would always come back.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear Albert-Dieter, Thank you very much for visiting and taking the time for your marvelous feedback. We are pleased to learn that you enjoyed the hotel, the staff, and the atmosphere at Cipriani as well as on the Terrace ending an enjoyable time with us. Thank you for visiting us and sharing your experience! These comments are indeed the greatest motivation and payback for our efforts to walk the extra mile to please our guests. We look forward to welcoming you back to Reid’s Palace, a Belmond Hotel! Best regards, Ciriaco Campus General Manager REID'S PALACE a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S3362UHjamesc wrote a review Oct 3
Barlow, United Kingdom12 contributions4 helpful votes
Reid's simply oozes class and style. The food and service impeccable; the position of the hotel magnificent and the facilities superb. We could not fault the hotel in any respect, and we consider ourselves fairly demanding customers. The hotel also managed my garlic allergy superbly well.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear S3362UHjamesc, Thanks a lot for sharing your feedback. We are glad to hear, that you enjoyed your stay at Reid's Palace and that you described it as a wonderful experience. Indeed, delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations. Once again, thank you very much for your nice words, which for us is the right payback for all our efforts. We all look forward to welcoming you back soon. Best regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SeR wrote a review Oct 1
Maidstone, United Kingdom47 contributions30 helpful votes
We did not stay at the hotel, but went up there at 6pm one evening and were able to have cocktails on the terrace. What a beautiful setting. Staff were friendly and courteous, service was excellent - and the cocktails were amazing, and included a selection of homemade canapés/snacks, which were delicious. It was lovely to sit on the terrace, with such stunning views. We had tried to book for afternoon tea, but it was all fully booked for the week we were in Madeira - if you are going to Madeira and particularly want to have afternoon tea there, it’s definitely best to book in advance.
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Date of stay: September 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear Sarah R. Greetings from Madeira and Reid's Palace! Thank you very much for visiting us at the GastroBar and for your lovely comments. We are delighted to read that we have met your expectations with the service and our staff as well as with the cocktails and homemade canapes/snacks. On behalf of the Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. I hope you will manage to book Afternoon Tea for your next visit to Madeira and I highly recommend booking in advance otherwise you will have the same difficulty as our Afternoon tea is very popular. Hoping to have the pleasure of welcoming you back here to Reid's Palace in the near future, I remain, with best regards. Ciriaco Campus General Manager REID'S PALACE a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnneMB7196BA wrote a review Sep 2022
Letchworth16 contributions4 helpful votes
This is an amazing place to stay. Every part of the hotel is carefully and tastefully maintained and there are exceptional views across both the bay of Funchal and its own gardens. The food is very good with breakfasts served on a patio overlooking the swimming pools and sea.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear AnneMB7196BA, Thank you very much for choosing our hotel and for sharing your feedback! We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope to have the pleasure of welcoming you back here to Reid’s Palace, in the not too far future. Wishing you all the best, we remain, with our kindest regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pam D wrote a review Sep 2022
5 contributions
Everything about Reid's is top notch. Staff was wonderful, rooms were gorgeous, pool area relaxing and loved the various levels. Food was incredible, free drinks was an added bonus. Nice 1/2 tour of the history of Reid's and also lovely gardens to wander. Views are incredible.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear E9193QBpamd, Thank you very much for choosing our hotel for your stay, and for your nice words. Wow to your feedback! Really appreciated! We have been thoroughly enchanted by your lovely comments, it is through this kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver an unforgettable experience to our valued customers. We hope to have the pleasure to welcome you back to Reid’s Palace soon. Many thanks and best regards Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CarlaC wrote a review Sep 2022
16 contributions1 helpful vote
Top quality! Comfortable rooms. Peaceful and inspiring place. Food is amazing. Incredible staff that makes the difference, super kind and friendly and attentive. Excelent location. Memorable stay!!! Thank you
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear Guest, Thank you for visiting Reid's palace, a Belmond hotel and for your kind words, I am delighted to read that you fully enjoyed your stay with us. Thank you also for the lovely comments regarding our staff, I have shared these compliments with the team and we are all looking forward to welcoming you back, hopefully soon! Best regards, Ciriaco Campus General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rpl20222022 wrote a review Sep 2022
Berkshire, United Kingdom2 contributions
This was our second stay and it won't be our last. Our room was superb and the sea views were stunning. The staff are so charming and efficient and every part of the hotel is absolutely gorgeous. This is a very stylish hotel with a wonderfully warm heart. We would not contemplate staying anywhere else in Funchal. It is very conveniently situated for a walk into the town centre.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear Guest, Thank you very much for choosing Reid’s palace again and for your kind feedback. I am pleased to read that you found our staff charming and efficient and that you enjoyed your overall stay with us! We all look forward to welcoming you back soon! Best regards, Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vacation670889 wrote a review Sep 2022
1 contribution
We booked this trip for our Pearl Anniversary and was extra special from word go. The Hotel was more than beautiful and the staff were all outstanding. Could not fault one thing. Will definitely return.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear Guest, Thank you very much for choosing our hotel to celebrate your Pearl Anniversary! We have been thoroughly enchanted by your lovely comments, it is through this kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver unforgettable experiences to our valued customers. We are looking forward to welcoming you back to the Belmond Reid’s Palace in the not too distant future. Kind regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George wrote a review Sep 2022
Manchester, United Kingdom29 contributions7 helpful votes
We called at the cocktail bar after a lovely dinner on 24th September and the young female waitress was shocking. We ordered two cocktails and she just looked at us with a blank expression After waiting 15 minutes she finally arrived and placed them on the table and walked off. I was very surprised at the service and found her very rude and unprofessional. The other staff that evening were friendly and polite so not sure what was wrong but awful service
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 2 days ago
Dear Guest, Greetings from Madeira! With much of my regret, I have just received your note about the unpleasant situation you faced during your visit to Reid's Palace, and I would like to present my deepest apologies for that. What you described does not reflect our standards and our attitude. We are recognized for our service and hospitality, which, unfortunately, this time we haven't been able to provide. I have immediately shared your review with the deemed heads of department to investigate the situation further, and please accept our apologies again for not being able to provide you with a nice experience. Hoping that you will give us the opportunity of welcoming you back in the not too distant future, I remain, with best regards, Ciriaco Campus General Manager Reid's Palace a Belmond Hotel Madeira
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$408 - $973 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reid`s palace by orient-express hotel funchal, reids palace funchal, reids palace hotel funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
158
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Frequently Asked Questions about Reid's Palace, A Belmond Hotel, Madeira
Which popular attractions are close to Reid's Palace, A Belmond Hotel, Madeira?
Nearby attractions include Hole in One (0.2 miles), Trap Music Bar (0.2 miles), and MAMMA - Museum of Modern Art of Madeira (0.2 miles).
What are some of the property amenities at Reid's Palace, A Belmond Hotel, Madeira?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Reid's Palace, A Belmond Hotel, Madeira?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Reid's Palace, A Belmond Hotel, Madeira?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Reid's Palace, A Belmond Hotel, Madeira?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Reid's Palace, A Belmond Hotel, Madeira?
Conveniently located restaurants include Cris's Place, Franco's Corner, and X Tonel Restaurante.
Are there opportunities to exercise at Reid's Palace, A Belmond Hotel, Madeira?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Reid's Palace, A Belmond Hotel, Madeira have an airport shuttle?
Yes, Reid's Palace, A Belmond Hotel, Madeira offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Reid's Palace, A Belmond Hotel, Madeira have airport transportation?
Yes, Reid's Palace, A Belmond Hotel, Madeira offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Reid's Palace, A Belmond Hotel, Madeira?
Yes, dry cleaning and laundry service are offered to guests.
Does Reid's Palace, A Belmond Hotel, Madeira offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.