We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Reid's Palace, A Belmond Hotel, Madeira

Estrada Monumental 139, Funchal, Madeira 9000-098 Portugal
avatar-imageavatar-imageavatar-image
Traveler (2069)
Room & Suite (716)
Dining (334)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 3 resorts in Funchal
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Boating
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Diving
Hiking
Squash
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Patio
Squash offsite
Walking tours
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Estrada Monumental 139, Funchal, Madeira 9000-098 Portugal
Name/address in local language
Reid's Palace, A Belmond Hotel, Madeira
4.5
2,643 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Reid's Palace, a Belmond Hotel in Madeira, is lauded for its old-world charm, blending luxury with a personal touch, where the ambiance is enriched by live music and festivities. Guests frequently commend its spotless cleanliness and the meticulous attention of the housekeeping staff. Nestled in an excellent location, the hotel boasts stunning views and proximity to Funchal's lively center. With its array of amenities, from the indulgent spa services to the heated pools and exquisite dining options, the hotel ensures a stay that many find to be of great value. Though the rooms are celebrated for their charm and modern conveniences, a few guests suggest they could benefit from some updates. Above all, the personalized service receives high marks for its professionalism and warmth, cementing Reid's Palace as a top choice for travelers.
Location
Picturesque
Atmosphere
Charming
Rooms
Comfortable
Value
Excellent
Cleanliness
Pristine
Service
Attentive
Amenities
Comprehensive
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
2643Reviews101Q+A100Room tips
Traveler rating
  • 2,208
  • 283
  • 99
  • 29
  • 25
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
ppbinham wrote a review Yesterday
1 contribution
The hotel exceeded our expectations; its situation, decor and gardens were exceptional. Combined with the friendliness and efficiency of the staff, and first-class food, this was a truly memorable trip and one which we look forward to repeating in the future.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Holly T wrote a review Feb 25
Bath, United Kingdom6 contributions
We had a beautiful 4 day stay at Reid's Palace and it is everything you would expect. Stunning grounds and gardens, gorgeous hotel, impeccable service. A proper old-fashioned luxury holiday. Could not fault anything. We will most definitely be back.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
JanTraveller_12 wrote a review Feb 24
Llandudno, United Kingdom7 contributions
Nothing is too much trouble for the excellent staff thoughout the hotel. From the minute you arrive until the time you depart it is a hotel which maintains the high standards it is known for, so often missing these days. Just make sure you spend time at the hotel to take advantage of all it offers in such an idyllic and stunning location. There can't be many hotels that have their own Harris Hawk on daily duty keeping the air clear of interuptions to enjoying meals by the pools or offering 5 different types of pillows available just a call to housekeeping away.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
b0urkel wrote a review Feb 23
1 contribution
This hotel is beautifully located on the seafront. It has old-fashioned charm but all the mod cons one expects nowadays including a Dyson hairdryer and a clothes steamer in the room. The staff are friendly and helpful, the food is excellent. We loved our stay.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded yesterday
Dear b0urkel, Thank you very much for taking the time for writing your feedback. We do thank you for having chosen our Pink Palace, and we are glad to understand that we have been able to meet your expectations. Receiving comments like yours, is the right payback for what we do, and motivates us to do our utmost to satisfy our valued customers. We hope to have the opportunity to welcome you back to the William Restaurant, possibly soon. Kindest regards, Ciriaco Campus General Manager Reid’s Palace, a Belmond Hotel Madeira
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dave M wrote a review Feb 18
Wigan, United Kingdom558 contributions
Been to Funchal many times and done most of the tourist attractions so decided to try Reid’s . Charming afternoon tea , marvellous service from the amazing staff , never had Sandwiches and cakes as good , a touch of luxury and class , in a wonderful setting . Dave Mather
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ace138 wrote a review Feb 18
London, United Kingdom38 contributions
A very grand and comfortable hotel. Service is excellent and it has every facility. Most importantly for me the pools are heated properly for everyday swimmers which is not always the case. Lost a star after two €50 euro notes taken from a spare purse hidden in my underwear drawer. Luckily they seem to have left the UK notes and credit cards. My own stupid fault, there is a room safe but I didn’t think it would happen here.
Read more
Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
SomersetGMB wrote a review Feb 15
Bruton, United Kingdom107 contributions
Everything you imagine it will be. This is definitely the best hotel I’ve ever stayed at (and that includes the Ritz). As soon as we arrived the service we received was exemplary, and this continued throughout our stay. We arrived in a hire car, and were wafted through: our bags taken to the room, our car valet parked. It was like floating on a friendly welcoming cloud. Special thanks go to the wonderful Nico, but actually all the staff were superb and prided themselves on making us feel at home. Small thoughtful touches every day just added to the experience. The hotel itself is beautiful, with outstanding sea views and lovely gardens. The pool area and the cabanas were well managed by the staff. They even have a falconer so guests are not disturbed by pigeons and gulls. We will be back!
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ciriaco Campus, Other at Reid's Palace, A Belmond Hotel, Madeira
Responded 1 week ago
Dear Greg B. Thank you so much for your detailed description of your recent stay at Reid's Palace and we are glad to read that we have exceeded your expectations. We are glad to hear, that we have met your expectations, that you enjoyed your stay at Reid's Palace, and that you described it as a wonderful experience and the best hotel you have ever stayed at. We are flattered by your words of Reid's being the best hotel you have ever stayed at and that the service has been exemplary. Indeed, delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder to exceed our valued customers’ expectations. We are furthermore glad to learn that overall you appreciated the kindness and professionalism of the Hotel staff, especially from Nico and we are happy to extend your comments to them. Once again, thank you very much for your nice words, which for us is the right payback for all our efforts. We all look forward to welcoming you back soon. Best regards, Ciriaco Campus General Manager Reid’s Palace a Belmond Hotel Madeira
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Birdie2boy wrote a review Feb 14
Skipton, United Kingdom262 contributions
It is 4 years since our last visit to Reid’s for afternoon tea in that time clearly someone has examined the product and made changes which have greatly enhanced the experience. Service by the staff has always been excellent but today the team led by Inis were all excellent. Add to that the always professional and bubbly Cindy a perfect afternoon tea. Sandwiches excellent the quality of the scones and cakes greatly improved since our last visit. Obrigado to all at Reid’s Mr & Mrs Brown
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Alan & Elaine T wrote a review Feb 11
Surrey, United Kingdom63 contributions
What an Experience A Excellent hotel in a superb location with a great combination of pool, leisure and tropical garden facilities to use. Our stay was made by the friendliness of the staff who interacted with us every day and made us feel valued and appreciated. Nothing was too much trouble All the facilities were well maintained and there was a great choice of restaurants if we did not wish to eat out . Our room was excellent and quiet. If you like the best of the best then this is the Hotel for you in Madeira without a shadow of doubt. Highly recommended and we are definitely returning
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Chris W wrote a review Feb 9
1 contribution
Everything was perfect from the ambience and old world welcome to the impeccable service. Breakfast was a particularly special experience and the swimming pools wonderful. We loved it and cannot wait to return. Congratulations and thanks to the whole team.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Funchal area.
PRICE RANGE
$543 - $749 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reid`s palace by orient-express hotel funchal, reids palace funchal, reids palace hotel funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

REID'S PALACE, A BELMOND HOTEL, MADEIRA - Updated 2024 Prices & Resort Reviews (Funchal, Portugal)

Frequently Asked Questions about Reid's Palace, A Belmond Hotel, Madeira
Which popular attractions are close to Reid's Palace, A Belmond Hotel, Madeira?
Nearby attractions include Revolucion Craft Cocktail Bar (0.2 miles), Hole in One (0.2 miles), and Trap Music Bar (0.2 miles).
What are some of the property amenities at Reid's Palace, A Belmond Hotel, Madeira?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Reid's Palace, A Belmond Hotel, Madeira?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Reid's Palace, A Belmond Hotel, Madeira?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Reid's Palace, A Belmond Hotel, Madeira?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Reid's Palace, A Belmond Hotel, Madeira?
Conveniently located restaurants include Cris's Place, Franco's Corner, and X Tonel Restaurante.
Are there opportunities to exercise at Reid's Palace, A Belmond Hotel, Madeira?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Reid's Palace, A Belmond Hotel, Madeira have airport transportation?
Yes, Reid's Palace, A Belmond Hotel, Madeira offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Reid's Palace, A Belmond Hotel, Madeira?
Yes, dry cleaning and laundry service are offered to guests.
Does Reid's Palace, A Belmond Hotel, Madeira offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Reid's Palace, A Belmond Hotel, Madeira?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.