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Les Suites at The Cliff Bay

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Estrada Monumental 145, Funchal, Madeira 9004-568 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (46)
Dining (27)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 98 hotels in Funchal
Location
Cleanliness
Service
Value
Flanked by two centuries-old houses, the complex of 23 luxury suites will be located atop a unique promontory with ocean and garden views, and a total area of 6,000 square metres. It offers space, comfort, wide balconies, an exclusive reception area, an infinity pool, Avista restaurant, bar and terraces surrounded by gardens, and all very close to the sea. In short . .. an idyllic, peaceful location with access to all of the facilities of the iconic The Cliff Bay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Complimentary tea
Poolside bar
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Bidet
Sofa
Clothes rack
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, German, Portuguese
Hotel links
Special Offer:Package deal
60Reviews5Q+A11Room tips
Traveler rating
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Popular mentions
David C wrote a review Jun 16
London, United Kingdom7 contributions5 helpful votes
We travelled as a family of 4 (2 boys 9 and 12) and booked a duplex room in Les Suites for a half term holiday. From the moment we arrived through to our departure, everyone at the hotel was polite, friendly and welcoming. The room was great - lots of space for both our boys and ourselves. The restaurant was excellent, both in terms of its great location and view and the consistently excellent food that was served. However, the best thing about our week was the staff. Without exception we felt welcomed and well looked after all week; they took the time to know their guests and it makes such a difference to a holiday. Special mention for Roberto’s creme brûlée skills from our boys ! We thoroughly enjoyed our week at Les Suites and would love to return again.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Guest Relations, Proprietário at Les Suites at The Cliff Bay
Responded 1 week ago
Good afternoon, Thank you for your positive comments. I will share them with our team. It is always good to see you again. Thank you, Les Suites Team
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Malcolm M wrote a review Nov 2020
Glasgow, United Kingdom87 contributions77 helpful votes
Hotel's Favorite
We took the plunge on Wednesday 28th October and decided to book a flight on Friday at the last minute - flight wasn't busy, forecast ok, and importantly we felt healthy enough to risk the covid test at Funchal airport. The testing at Funchal was very well organised, and after arriving mid afternoon we self isolated in our room at Les Suites enjoying room service for dinner. Our negative result was emailed through at 05.00 the next morning. We have stayed at the Cliff Bay many times so knew what to expect, friendly attentive service, good food and very comfortable surroundings. Apart from minor grumbles with a poor Wi-Fi connection, everything lived up to expectation. We stayed in a Suite for one week and enjoyed every minute. All credit to Porto Bay and their architect for creating this boutique addition out of what previously seemed to be two tumbledown houses and an impossibly small bit of land. In my humble opinion it is a visionary development, and they have created a piece of magic out of what seemed nothing, and now fits in as if it has always been there. The infinity pool works very well with beautiful views over the bay, The Avista restaurant was excellent, and all in all they have worked hard to create a safe feeling environment in these covid times. A huge thanks to the whole team, we will look forward to our next visit in hopefully less restrictive times. Stay safe!
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Date of stay: November 2020
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Response from Guest Relations, Proprietário at Les Suites at The Cliff Bay
Responded Nov 19, 2020
Dear Mr.Malcolm , Thank you for your lovely comments We were very pleased to read your message about our hotel and team. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Yours faithfully, Les Suites Team
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Cecile T wrote a review May 2021
5 contributions
We stayed in a one floor duplex suite at this wonderful new hotel. We were very impressed with the new restaurant where we enjoyed breakfast, lunch and dinner for 14 days. Every day it was a pleasure. All the staff is very nice. It was a wonderful stay! We will be back soon.
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Date of stay: May 2021
Value
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Room Tip: Look at the site of the hotel and send an e mail if you have questions. You’ll get an answer soon.
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Response from Guest Relations, Proprietário at Les Suites at The Cliff Bay
Responded 4 weeks ago
Dear Guest Thank you for taking the time to review your recent stay with us. We are delighted to read you enjoyed the service and facilities at Les Suites Hotel We appreciate the great feedback and hope to welcome you back in the near future. Les Suites Team
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Checker51 wrote a review Feb 2021
Southwold136 contributions54 helpful votes
Just read review from Mr Paulo, can I just say that the Porta bay group are a fantastic company. We had a problem with a booking last November and reservations couldn’t do enough to help us through the situation we found ourselves in. First class hotel. First class company.
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Date of stay: February 2021
1 Helpful vote
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Response from Guest Relations, Proprietário at Les Suites at The Cliff Bay
Responded Mar 3, 2021
DearGuest, We were very grateful for your feedback and for choosing the Les Suites Hotael. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you, Les Suites Team
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NeilandBarbara wrote a review Nov 2020
Bromborough, United Kingdom3276 contributions695 helpful votes
We stayed here for 12 nights from 26 October to 7 November 2020 IMPORTANT - You need to fill in your details online at madeirasafe.com before you leave the UK and either print off or save on your phone the QR code they send you. We did both. You show this QR code at the Funchal Covid test zone, after collecting your bags - hence they have all your details in advance, which speeds things up a lot. Flight 5/5. It’s a 4 hour flight from Manchester to Funchal with Jet2. Masks were required to be worn at all times unless you were eating or drinking. The crew requested that you walk around the cabin as little as possible and you could not queue for the loos. I was read wearing a mask for a few hours but it was fine. The landing into the coastal airstrip of Funchal is fun. At least we were travelling again. Yahoo. Arrival at Funchal Airport 5/5. It is essential that you pre-register before you leave the uk. The testing was very slick indeed. Fast through Passport control. Bags arrived swiftly. You are then directed to have a Covid test. Just show them your QR code. The testing was very fast and efficient. From stepping off the plane to getting into a cab was 30 min. We arrived in our room at approx 15:00. You then have to isolate in your hotel room until you get your result by email. By the time we had settled into our room, unpacked and showered it was time for dinner and we had a lovely room service meal and then went to bed. In the morning we saw that the results had arrived just after midnight (both of us negative). So we were good to go for breakfast and let the holiday begin. We were allocated Garden Suite 47. For security, access to all areas of Les Suites is via your suite key. Lounge area 5/5. A nice bottle of Portuguese Fizz and a small bottle of Madeira wine welcomes you. The ground floor suites each have a small garden with a sofa, 2 chairs and 2 sun loungers. All suites have fab sea views. The suites are huge. Large lounge area with patio doors. Large tv with numerous channels. Lovely quality fitments throughout. Lots of storage space. Fridge with water and soft drinks restocked daily. Kettle for tea etc. Espresso machine. Small sink. Digital safe. Fresh fruits topped up daily. The rooms face east so you have fine sunrises but no sunset unfortunately. Bedroom 5/5. 2 huge beds. High quality mattresses and sheets. Plenty of storage and wardrobe space. USB ports by bedside. Large tv. Fine quality fitments again everywhere. Large dressing room with massive storage. Turndown service each evening. The only downside was quite a lot of noise from the suite above, particularly when they flushed their toilet. Bathroom 5/5. Huge. Large shower with 2 shower heads. Large toilet room with bidet. Large bath. Twin sinks. Bulgari toiletries. Hairdryer. Make-up mirror with light. Lots of towels. There’s even a gently warmed radiator to dry your damp towels or any cloths you wash. Pool area 4/5. Secure access via lift and key card. Nice quality and comfy sun loungers and helpful staff always ready to assist. The infinity pool is a nice temperature and the views are superb. All very modern. There are pool toilets under the reception house. There is a small bar/snack area. The walls of the pool do feel a bit slimy - not sure they have the pool chemistry quite right. Breakfast 5/5. In Avista restaurant. You can sit inside or out. Fine views wherever you sit. There is a small buffet area with lots of choice and there’s an a la carte menu too. We particularly enjoyed the smoked salmon and scrambled eggs. Excellent service at all times. Dinner 5/5. We had booked half board, so we ate at the hotel every night. Mostly at Avista but also twice at the Rose Garden at Cliff Bay. Both were lovely, but we particularly enjoyed Avista. The ambiance in Avista was wonderful, especially when we ate outside, which we did most evenings. We only ate indoors once, when the weather was inclement. The menu is wide ranging but the same every night in Avista with quite a few specials each night, which were generally superb. We really enjoyed the oysters on 2 occasions and the “fish of the day” was superb every time. The island is renown for its seafood, as the surrounding waters are very fruitful. The daily Funchal fish market is the source for chef’s specials. We loved the seafood here. The dessert chef’s specials were also wonderful every evening. On Friday and Saturday evening Avista opens up an upper floor for an Asian restaurant, mostly sushi - really lovely. The wine list is good and not too expensive. We mostly chose Portuguese wine from the Douro or Lisbon area each night. The Rose Garden Restaurant has a different theme each night of the week. Wifi 4/5. Generally good, but on a few occasions it just died for hours. Often variable around the pool. Other - It's about a 10 minute stroll into the centre of town from where you can get local buses all over the island. We found reception very helpful in this respect and advised us on bus routes, times and printed off the relevant timetables as required. Overall 5/5 - We can always pick a few faults in anywhere we stay, but overall here we have found it difficult to find anything but perfection. This is a lovely hotel and we will hopefully return soon. Sure it's not cheap, but you get what you pay for.
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
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Response from Guest Relations, Proprietário at Les Suites at The Cliff Bay
Responded Nov 25, 2020
Dear Mrs Nelia and Mrs.Barbara, It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience here, we are sure that will help others guests planning to visit Madeira Island. We were very happy to hear that you made the most of your holiday. Looking forward to welcome you back again Warm Regards Les Suites Team
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PRICE RANGE
$364 - $536 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
23
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Frequently Asked Questions about Les Suites at The Cliff Bay
Which popular attractions are close to Les Suites at The Cliff Bay?
Nearby attractions include Madeira Mandolin Orchestra (0.2 miles), Hole in One (0.1 miles), and Miradouro da Beira da Quinta (0.3 miles).
What are some of the property amenities at Les Suites at The Cliff Bay?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Les Suites at The Cliff Bay?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Les Suites at The Cliff Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Les Suites at The Cliff Bay?
Yes, free parking is available to guests.
What are some restaurants close to Les Suites at The Cliff Bay?
Conveniently located restaurants include Franco's Corner, Cris's Place, and X Tonel Restaurante.
Are there opportunities to exercise at Les Suites at The Cliff Bay?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Les Suites at The Cliff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Les Suites at The Cliff Bay?
The staff speaks multiple languages, including English, French, German, and Portuguese.
Are there any historical sites close to Les Suites at The Cliff Bay?
Many travelers enjoy visiting Colégio dos Jesuítas do Funchal (1.2 miles), Santa Clara Convent (1.1 miles), and Blandy's Wine Lodge (1.1 miles).
Does Les Suites at The Cliff Bay have any great views?
Yes, guests often enjoy the ocean view available here.