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Pestana Promenade Ocean Resort Hotel

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#17 of 86 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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Pestana Promenade Ocean Resort Hotel
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1,643 Reviews from our TripAdvisor Community

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Showing 1,242: English reviews
Wirral, United Kingdom
Reviewed 2 days ago NEW

4th year at this wonderful Pestana Promenade Hotel Resort. Wonderful pool and ocean view from our balcony. Hotel is full but still peaceful relaxing and up market. Staff are among the best in the business both helpful and curtious. Outdoor pools are superb, indoor if you wish. Will be returning to this winter paradise for a 5th year in 2017.

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1Thank keithavison
Cheshire Uk
Reviewed 2 days ago NEWvia mobile

Our fourth consecutive year at this wonderful hotel. The location is perfect for the quiet pedestrian promenade that is just below the hotel gardens . The hotel is modern and minimalist but bright cheerful and uplifting. The hotel staff are extremely efficient and friendly; nothing is too much trouble. The breakfasts and evening cuisine are excellent with plenty of choice....

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1Thank Elaine A
Birmingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stay at this hotel every Christmas,staff really friendly & helpful.Sea views stunning,rooms clean & comfortable.We walk into Funchal but bus stop side of hotel for those that not as mobile.Restaurants & shops nearby.

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Thank Christine P
Perth, United Kingdom
Reviewed 3 days ago NEW

On Jet2 . com package from Glasgow - superior room - certainly is - large, fresh, great sea view, 3rd floor, not requested but has a kitchen, room with couch, large round table/chairs, ample coat hangers/storage as they say in Italian tutto al posto! Staff all brilliant - suitcase damaged in flight - left in dangerous condition with 2 broken/protruding...

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1Thank Gordon C S
Lisburn, N.Ireland
Reviewed 3 days ago NEW

We stayed at the Promenade for 2 weeks in August 2017. The apartment was superb, as were the staff at the Promenade. Whilst at the Promenade, there were serious fires near Funchal. However, the staff remained focused and were so professional despite whatever personal problems they may have had. We had a number of minor issues, which Ricardo the manager...

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Thank Damien1809
Blackburn, United Kingdom
Reviewed 5 days ago NEW

Stayed at Pestana Promenade for one week in a classic double with full sea view and balcony. No complaints regarding the room size and layout itself, although the large window between bathroom and bedroom/ lounge area is a bit weird and, as others have stated, stains on wallpaper are a bit off putting as are the stained corridor carpets. We...

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Thank michaelwilliam222
Mazovia Province, Poland
Reviewed 6 days ago NEW

The best in the hotel during my stay was the staff - nice, kind and helpful. For them problem is always to be solved. Second is location and the look of the hotel - even if swimming in the pool was impossible in January as it is, unfortunately, without heating, it was a great pleasure only lying on the deckchair...

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Thank _Malgorzata_1985
Baden
Reviewed 6 days ago NEW

We spent one week between Christmas and New Year at the Pestana Promenade and we liked it a lot. The rooms are spacious and have a nice we view on the ocean. The breakfast buffet was also good with a variety of choices, only the coffee we did not like to much. The location of the Hotel is close to...

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Thank mguener
Reviewed 6 days ago NEWvia mobile

Large twin room overlooking pool and sea. Very clean. Helpful staff. Good facilities. Great breakfast lots of choice. Nice walks along promenade in both directions. Many restaurants in the area (avoid SHELTER check out my review of this restaurant).local supermarket nearby on seafront

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1Thank Mark Andrew W
manchester
Reviewed 1 week ago via mobile

Great hotel with fantastic service Indoor pool great but feels busy with about 4 people in it Breakfast was good with vast selections of hot & cold food with a gluten free area too Bit strange not having a kettle in the room but didn't spoil things Two single beds pushed together doesn't make a double bed but they were...

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Thank children3
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear esteemed traveler and customer children3, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. Regarding the kettle we would like to inform that you can get it in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $100 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Hotel Style:
#1 Green Hotel in Funchal
#7 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#14 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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Questions & Answers

Here's what travelers have asked, with answers from Pestana Promenade Ocean Resort Hotel staff and other travelers.
66 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with ocean and pool views”
 of 5 bubbles keithavison, 2 days ago | Read review
“Superior, 3rd floor”
 of 5 bubbles gordoncs2016, 3 days ago | Read review
“Best views from 5th floor and above”
 of 5 bubbles michaelwilliam222, 5 days ago | Read review
“In rooms lied at the first floor above the lobby bar till 11 p.m. is too loud. In the west part is quieter and nearer to the in-door pool.”
 of 5 bubbles _Malgorzata_1985, 6 days ago | Read review
“Ask for a sea view, breathtaking!”
 of 5 bubbles philipjohns2015, 2 weeks ago | Read review
5 of 5
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