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Pestana Promenade Ocean Resort Hotel

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#17 of 87 Hotels in Funchal
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GreenLeadersPlatinum level
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Pestana Promenade Ocean Resort Hotel
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1,553 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
Isle of Mull, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have just returned from our third stay at the Pestana Promenade. The staff were as friendly as ever and requests that we made prior to our arrival were complied with. The grounds are beautiful. Two minor issues disappointed us slightly. Some areas around the pool grounds are starting to break up. One thing we loved was the warm pool.... More 

Helpful?
Thank Iain E
england
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our forth visit since it opened in 2009. And like my title says, it's still very good. We always request and so far received a room with a small kitchen area, customer service throughout the whole hotel is first class, nothing is too much trouble. A few niggles this time, the sun beds and towels are well past... More 

Helpful?
Thank corka
Tipton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Firstly, We would like to thank ALL of the wonderful staff who work so hard every day the Pestana family should be so proud off every single one of them and we nominated two staff members when we checked out. This was our first time to Madeira and we shall be returning to the island and definitely to the Promenade.... More 

Helpful?
1 Thank garypF1980IE
Perth, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our first time in Maderia. We were very lucky to have picked this hotel. The staff were very helpful from reception staff to pool staff. Everyone went out of their way to make sure we had a relaxing time. I was very impressed with the pool facilities especially as I really enjoy swimming. We also found the spa pool as... More 

Helpful?
Thank Jacqui R
cambridgeshire
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our seven day holiday and first time for me in Madeira. I had booked this as a surprise treat for my mums birthday. Our room was a superior sea view on the fourth floor, I did feel that perhaps this room resembled the classic sea view description, but I couldn't be bothered making a fuss as it... More 

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2 Thank bartonholm
Birmingham
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Pestana Promenade Ocean Resort Hotel is a stylish, modern hotel in a perfect location. We stayed in a Classic room on the first floor. Because the hotel is set on cliffs above the sea, we had a perfect view of the Atlantic Ocean and pool area (Note: rooms on the ground floor do not have such good views). There... More 

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1 Thank Traveller31B
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say but to reiterate the recent reviews. The hotel staff can not do enough to help and make your stay fantastic. We have been to quite a few hotels over the past few years and this is without doubt one of the best. We were half board, the food was buffet but unlike other hotels was varied... More 

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1 Thank T C
Jersey, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here with my mum, aunt & boyfriend for my mums birthday. We had the best time from start to finish. On arrival we were all given a nice cold drink whilst we checked in. As a repeat guest I had a Madeira cake & bottle of wine in my room with a card welcoming me back. The rooms are... More 

Helpful?
1 Thank Tatiana147
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our first trip to Madeira and a great hotel. Super location. Large rooms. The staff are great you only need to ask and it appears with a smile. The pools are the best and very clean, well maintained and safe. Breakfasts are more than plentiful, a great selection. In our view this is one of the best hotels we have... More 

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2 Thank Raymond C
Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Been going here since built. Excellent position with all the staff very helpful Lovely island for all ages with the weather always good We have a apartment which is perfect with sea views and a balcony where we Relax Pestana group owners are very good and fair with moderate costs so far

Helpful?
Thank alfredsegal
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $95 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Hotel Style:
#1 Green Hotel in Funchal
#8 Family Hotel in Funchal
#8 Business Hotel in Funchal
#13 Spa Hotel in Funchal
#15 Romantic Hotel in Funchal
#17 Luxury Hotel in Funchal
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