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Pestana Promenade Ocean Resort Hotel

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#16 of 87 Hotels in Funchal
Certificate of Excellence
GreenLeadersPlatinum level
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1,529 Reviews from our TripAdvisor Community

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Showing 1,157: English reviews
London, United Kingdom
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed a week here on B and B basis. The hotel was clean, our room which was upgraded to a superior on the 7 th floor was spacious and quiet. The staff here are excellent. Well organised, polite, extremely helpful and knowledgable . The pool areas are great and very little noise and not lots of children. Breakfast was... More 

Helpful?
Thank Caroline R
Hertfordshire, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a wonderful holiday as usual spent with my daughter son in law and two grandchildren, facilities great pools for the kids and nice entertainment a few nights a week, the cleaners were amazing and especially the lady who cleaned on the seventh floor , lots of lovely restaurants within walking distance and looking forward to returning soon.

Helpful?
Thank Jenny H
Brierley Hill, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had a super week in this lovely hotel. Room was a good size with a big bathroom (corner bath and a separate shower) and a wonderful balcony looking out onto the super swimming pools and gardens and beyond that the view of the sea. Breakfast was super with everything you could as for. Staff were extremely helpful and accommodating... More 

Helpful?
1 Thank Tracey B
Cheadle, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Apartment was spacious, well equipped. Cleaning excellent, staff worked really hard to ensure everywhere cleaned as best as they could during the difficult time of the fires. Kept cleaning ash from all areas including the pool. All staff really helpful, especially bar guys during happy hour. Young pool attendants worked really hard especially on windy days to avoid brollies blowing... More 

Helpful?
1 Thank nika150
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear traveler and member nika150, We would like to thank you for your recent visit to Madeira Islands destination and for your choice in booking both our Group and hotel property. It is of extreme gladness that we become aware through this review so kindly provided to us that during your stay both the facilities and staff were spotless and... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for about 2 weeks in December. Clean hotel, nice sea view from room. Cannot complain about anything really. Good location by the sea, walking distance to many restaurants. Did not have any problems with noisy guests.

Helpful?
Thank villev327
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Traveller and Member villev327, We would like to thank you for your recent holiday spent in Madeira Islands and for the choice in booking our Group and property. It was an enormous pleasure to have you in our property has guests and to know that you have enjoyed to the fullest your stay in our resort. It would be... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Could not fault this hotel or destination. We arrived 25july for 14 nights. The room was adequate, room no 1302 large balcony overlooking pool and sea superb view. 3 shared room 2adults 1 child so extra bed was ideal comfy and big enough for an adult . There was a fridge in the room but very small with no freezer... More 

Helpful?
Thank Cooper117
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Traveler Cooper117, We thank you for the recent visit made to this holiday destination and most especially for the fact that you have chosen our Group and Resort . It is with a sense of achievement and cheer happiness that we become aware that your stay with us as been truly magnificent and that you have enjoyed both the... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was nice. Room was big, clean and nice. Overall had a decent stay. Our second hotel was Quinta jardins which trumped the pestana. Downsides - staff are really useless. We went to the desk a couple of times to ask questions about things to do in madiera - we were just given leaflets and told to 'analyse them'. Saying... More 

Helpful?
Thank Jordan M
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, We would like to thank you for your recent visit made to Madeira Island and for the fact that you have chosen our Group and resort to stay during that period. Unfortunately upon reading this review it is sad to know that your holidays with us as not been at all to your full satisfaction. We will of... More 

West Yorkshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic hotel with amazing, friendly and helpful staff. Where do I start, the views from the rooms are brilliant with an ocean view and the one bed roomed apartments are so spacious! I have been coming to this hotel since it opened and we have come back every year since and I am now 14. The swimming pool, a beautiful... More 

Helpful?
2 Thank Will M
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest Will_Matthias32, Thank you for the choice in Pestana Group and most especially for your stay spent at the Pestana Promenade Premium Ocean & Spa Resort. We are pleased to receive your positive comments of your recent holiday experience with us. It is with a sense of joy and achievement that we take notice that your stay in our... More 

Louth, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

would like to say what a beautiful hotel and surrounds just everything about this hotel says what a great place to stay the friendly staff to the cleanliness the great gardens and the pool too the rooms are big and spacious (ours was ) however it does have its flaws In my opinion the breakfast is just breakfast the evening... More 

Helpful?
Thank Geoffrey N
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Esteemed Guest and Tripadvisor Member Geoffrey N, We are deeply honoured for the recent visit spent at the Pestana Promenade Premium Ocean & Spa Resort and for taking the interest in visiting this holiday destination. It is with a sense of joy and achievement that we take notice that your stay in our resort has been truly memorable and... More 

Lichfield, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The pestana promenade is a beautiful hotel with stunning views ,beautiful gardens , and a wonderful pool It's is super clean and the staff are very friendly and helpful The rooms are a fair size and nicely decorated The only thing that lets it all down in my opinion is the price of the drinks The lack of choice in... More 

Helpful?
1 Thank jann1964
PestanaPromenade, Unit Supervisor at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Esteemed Guest and Tripadvisor Member jann1964, We are deeply honoured for the recent visit spent at the Pestana Promenade Premium Ocean & Spa Resort and for taking the interest in visiting this holiday destination. It is with a sense of joy and achievement that we take notice that your stay in our resort has been truly memorable and the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 

Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia 31, Funchal, Madeira 9000-001, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $94 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Hotel Style:
#1 Green Hotel in Funchal
#8 Family Hotel in Funchal
#8 Business Hotel in Funchal
#12 Spa Hotel in Funchal
#15 Romantic Hotel in Funchal
#16 Luxury Hotel in Funchal
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