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Porto Bay Serra Golf

Travelers' Choice award winner
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Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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1 room 1 adult
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250 Reviews from our TripAdvisor Community

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Oslo, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent my Christmas 2015 in Santo da Serra. The village is a little off, but the hotel is a hiden gem in a former private villa from the 1920's, with the most charming staff. I stayed in a large master bedroom above the dining room in the old part. Because of the limited number of rooms (21), you feel... More 

Helpful?
1 Thank KaHyss
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short note to thank you for visiting Porto Bay Serra Golf and for the "The most charming little place to stay" feedback about your experience . We would be most pleased to welcome you in a second future visit to Santo da Serra. Warm regards, See you soon, Muito Obrigado . .. António Pais More 

Funchal, Madeira
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 10, 2015

I've stayed at this hotel for one night. I really enjoyed the experience. The hotel is small, but cosy and the staff is always ready to help you. The breakfast is really good and I can really recommend dinner at Avo Micas (the hotel's restaurant). Btw, if you're thinking about dining there, it might be a good idea to come... More 

Helpful?
Thank labreu
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf hotel. We are very happy to learn that you have enjoyed the facilities and services provided in our hotel and appreciated your feedback about it. It would be a pleasure to welcome you once again, in a near future, Warm regards Muito obrigado . .. António Pais More 

Wageningen, The Netherlands
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2015

Very good and super cozy hotel. The breakfast is delicious! The room is spacious and has a very comfortable bed. The bathroom is good and the productos offered by the hotel are from Rituals (I loved them and I think it is a very nice detail). The hotel is a bit far from everything but it has the advantage of... More 

Helpful?
1 Thank Marta V
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and for the "Cozy" feedback about it. We are most pleased to learn that overall you have enjoyed your holiday experience with us. It would be a pleasure to welcome you again in another future visit to Madeira, the world’s leading island destination. Warm regards Muito obrigado, . ..... More 

Driffield, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 25, 2015

We stayed at this hotel from 2nd Nov to 9th 2015 what a wonder full hotel. The staff were the making of this hotel the most happy and helpful staff they could not do enough to make sure you were well looked after.This is a small hotel only 21 wonder full clean and large rooms ever small detail from tea... More 

Helpful?
1 Thank smudgesmith1944
antoniopais, Front Office Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short note to thank you for staying at Porto Bay Serra Golf and for the feedback about it. Yes this is a Porto Bay hotel in a smaller scale located in Santo da Serra, near the golf course and also in the middle of nature/mountains but not far away of main city life. It will always... More 

Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 23, 2015

We stayed at this Hotel for 7 days, 13-20 november. It was fantastic!! facilities,food and staff were all first class, we were incredibly well cared for, which more than made up for the substandard experience of our carriers!! We would gladly recommend this hotel to anyone who wants comfort, quality and friendly welcome. Thank you for making our stay so... More 

Helpful?
3 Thank Sydneyrburbridge
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf. We are very happy to learn that overall you have enjoyed the experience in our hotel and appreciated your "Brilliant!" feedback about it. It would be a pleasure to welcome you once again, in a near future, Warm regards Muito obrigado . .. António Pais More 

Glasgow, United Kingdom
Level Contributor
134 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
5 of 5 stars Reviewed November 18, 2015

Visited this hotel on a trip to see a cheese factory and bakery had lunch there.This is a small hotel of about 20 rooms or so situated near a golf course.Facilities seem fine was shown over a room very good as well.Lunch was excellent as you expect from this group.Staff excellent as well friendly give good service Marilia the manager... More 

Helpful?
1 Thank bob4434
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short note to thank you for visiting Porto Bay Serra Golf and for the feedback about your experience on the trip to the cheese and homemade bakery. We would be most pleased to welcome you in a second future visit to Santo da Serra. Warm regards, See you soon, Muito Obrigado . .. António Pais More 

Belgrade, Serbia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 16, 2015

Very charming hotel. In some moment you are feeling like at home. the staff is always ready to help you. Rooms are very clean and bright .Swimming pool and sauna is always ready to use Location is very good.Highly recommend.

Helpful?
Thank zoran t
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your review with so many other holiday makers. We are happy to know that overall you have enjoyed your holiday experience. We would be most pleased to welcome you in Madeira, the world’s leading island destination. Warm regards Muito obrigado, . ..... More 

1 review
5 of 5 stars Reviewed November 3, 2015

This was our first visit to Madeira and we were lucky to stay in this small and most beautiful hotel! If you are looking for a romantic ambience this is exactly the place to go. Marilia and her team are doing a great job making you feel comfortable. They are so warm-hearted, friendly and helpful and always greet you with... More 

Helpful?
Thank Jessica S
antoniopais, Front Office Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your "Romantic flair" review about your recent stay at Porto Bay Serra Golf. It is rewarding to learn that your perception of the hotel is so positive and thank you for the staff praise. It would be a pleasure to welcome you back, whenever you decide to do it, Warm regards, Muito... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 21, 2015

Just got back from a weeks stay at this hotel and I can not fault it in any way. The staff were all very pleasant and courteous. The room was clean and very comfortable. I would say that the breakfast was one of the best breakfasts I have had while travelling abroad.

Helpful?
Thank Chroph
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your "Excellent Hotel" review with so many other holiday makers. So happy to know that you have enjoyed your holiday experience toghether with the special breakfast and athmosphere at our hotel . We would be most pleased to welcome you in future... More 

Henham, Essex, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 17, 2015

This was our 5th Madeira trip, but first based in Santo da Serra. Excellent ambience, food and service by Marilia and her team - matching our Porto Bay experiences elsewhere. If exploring this beautiful island is your thing, this is an excellent base, with the mountains, N, E and S coasts all a stimulating hire-car ride away. (1st and 2nd... More 

Helpful?
3 Thank Kevin J
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short note to thank you for staying at Porto Bay Serra Golf and for the feedback about your holiday experience for which we are pleased to learn that overall went so well. We would be most pleased to welcome you on a second future visit to Santo da Serra. Warm regards, See you soon, Muito Obrigado... More 

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