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PortoBay Serra Golf

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PortoBay Serra Golf
PortoBay Serra Golf
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330 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Abergavenny, United Kingdom
Reviewed 2 days ago NEWvia mobile

The location, staff and ambience of this hotel was wonderful. We wanted somewhere away from the crowd and that is what we got. The room was very comfortable and breakfast was always something we looked forward too. The hotels position halfway up the mountain proves a very easy get to and from destination for anywhere on the island (you do...

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Helpful?
Thank LyndonDare
Middelfart
Reviewed 1 week ago via mobile

The sun was shining over the course when we arrived. Its a breathtaking place. What a Please to play here. Tee, fairways,green was in a very good standard.The course is variated. challing course. Staff friendly and helpful. Fantastic clubhouse with a nice lounge,bar and a super restaurant. The food was exelent and the service smiling and polite . The shop...

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Thank 283stenb
Lund, Sweden
Reviewed 4 weeks ago

Very nice hotel of good standard. Clean and comfortable, with several facilities such as a swimming pool, sauna, gym, cosy lounge with fireplace etc. Our room was comfortable, including central heating. However, there were some ants in the bathroom. The restaurant offers a very good breakfast, but dinner quality varies. There is no elevator and a few flights of stairs,...

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Helpful?
Thank Flavius G
Marilia D, Gestor de Front Office at PortoBay Serra Golf, responded to this review

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards Marília Dias

Luxembourg City, Luxembourg
Reviewed 4 weeks ago via mobile

This hotel is in a very quiet location, 15min from the airport and 10min from the highway. This means that every corner of the island is in a 1.30h reach maximum. Good rooms, beautiful indoor pool and sauna. Breakfast was average that's the fifth star missing.

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Helpful?
Thank Philippe C
Marilia D, Gestor de Front Office at PortoBay Serra Golf, responded to this review

Dear Guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards. Marília Dias

Leidschendam, The Netherlands
Reviewed 4 weeks ago

When you stay in a hotel the first and most important element is a good night rest. Breakfast, lunch, dinner all can be had outside a hotel, but room and bed are important. The bed in the room we had was a boxspring of good comfort, but what made the night terrible was the sheet which was covered with "...

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1Thank WILENLIN
Lee-on-the-Solent, United Kingdom
Reviewed 4 weeks ago

Wonderful Hotel with amazing staff. We stayed for New Year and had a lovely time. Rooms are spacious, with Rituals toiletries and the beds very comfortable. Marilia and the team could not do enough for us and one of us is Celiac and they catered for her very well, with Chef even making a fabulous afternoon tea. You do need...

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Helpful?
Thank Ann O
Marilia D, Gestor de Front Office at PortoBay Serra Golf, responded to this review

Dear Guest, Thank you very much for choosing Porto Bay Serra Golf hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Marília Dias

Southampton, United Kingdom
Reviewed November 23, 2016

We arrived in Madeira early so phoned the Hotel on the off chance of checking in early and the immediate response was yes. We found the Hotel easily,it is located about 10 minutes from the airport but high up so a bit of a twisty up hill drive to get there. We received a warm welcome and had a lovely...

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Thank Godders2006
Marilia D, Gerente at PortoBay Serra Golf, responded to this review

Dear Guest, Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. We look forward to see you again. Warm Regards, Marília Dias

Bexhill-on-Sea, United Kingdom
Reviewed November 20, 2016

If you want to get away for a bit of peace and quiet this hotel is ideal. Stayed here for 3 nights before dropping down into Funchal. Rooms very clean. Facilities very limited. There's a nice small indoor pool but a soulless 'bar' area consisting of a few sofas next to the dining room. Very limited chances to eat anywhere...

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Thank therunners055
Marilia D, Gerente at PortoBay Serra Golf, responded to this review

Dear Guest, Thank you for your comments and for choosing our hotel. It was a pleasure to have you with us and we hope to see you again soon. Muito Obrigada, Marília Dias

Lisbon, Portugal
Reviewed November 19, 2016

Porto Bay Serra Golf is located at the heart of Madeira Island. Beautiful place, the hotel is cozy and the building is beautiful. Everything else was a disappointment. From the room which was in the 1st floor with a view to a fence to an nonexistent WiFi with no signal, fitness center with a very limited schedule and a very...

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1Thank Miguel2770
Marilia D, Gerente at PortoBay Serra Golf, responded to this review

Dear Guest, Thank you for your comments. We are very sorry that your stay did not match your expectations. However, we hope that you will allow us to regain your confidence on your next stay with the PortoBay group, when we shall be entirely at your disposal! Warm Regards, Marília Dias

Moscow
Reviewed October 22, 2016 via mobile

Good: Old, beautiful building in the mountains, very cozy, totally quiet, surrounded by a forest and next to a breathtaking golf resort. Attentive and helpful hotel team. Coming late from excursions, we used pool off-hours several times, no one made a note. At the day of departure we had late golf lesson, reception arranged extra 1.5 hours for us. These...

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Helpful?
Thank Russian_Santa
Marilia D, Gerente at PortoBay Serra Golf, responded to this review

Dear Guest, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards Marília Dias

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
PortoBay Serra Golf is a small charming property surrounded by nature and by the traditions of Madeira, with decoration that is both elegant and comfortable and with the golf course nearby!! Enjoy a stay in the middle of the country, with luxurious greenery, and a welcoming atmosphere. The main house dates from 1920, was restored in 1999 and is classified as part of the regional heritage. The facade, with decorative elements from the Art Nouveaux period, the frieze in floral tiles, windows with white wooden slats, and its fish-scale roof are unique features . .. 22 rooms, living room with fireplace, traditional restaurant, heated covered pool, sauna, library, games room and gym ... in the heart of nature!! ... more   less 

Additional Information about PortoBay Serra Golf

Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Location: Portugal > Madeira Islands > Madeira
Price Range: $79 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PortoBay Serra Golf 4*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia and Priceline so you can book your PortoBay Serra Golf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Estalagem Serragolf Madeira
Hotel Style:
#17 Spa Hotel in Madeira
#26 Luxury Hotel in Madeira
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Questions & Answers

Here's what travelers have asked, with answers from PortoBay Serra Golf staff and other travelers.
3 questions
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Questions? Get answers from PortoBay Serra Golf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose main floor rooms for accessibility, no elevator.”
 of 5 bubbles 114flaviusg, 4 weeks ago | Read review
“If you dont like climbing stairs rooms on the floor level with the dining room are best”
 of 5 bubbles Godders2006, Nov 23, 2016 | Read review
“We stayed in the main building in the suite, very comfortable”
 of 5 bubbles therunners055, Nov 20, 2016 | Read review
“Rooms in the 'annexe' are at the back and these are nice and quiet. Also, these rooms offer easiest access to the Pool, Gym and Spa.”
 of 5 bubbles ArcticExplorer51, Sep 28, 2016 | Read review
“All rooms the same I think”
 of 5 bubbles neighboursKent, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question