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Hotel Tivoli Sintra

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Hotel Tivoli Sintra
Hotel Tivoli Sintra
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1,254 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Thetford, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

The location of the hotel is the best thing about it and is what would make me return or recommend it to anyone. The room was just about adequate, although the bed was very uncomfortable and there was a lingering damp smell. The valley view was somewhat spoilt by filthy windows. The food in the restaurant was good but service... More 

Review collected in partnership with this hotel

Helpful?
Thank Z7890IXsharonf
Copenhagen, Denmark
1 review
4 of 5 stars Reviewed 3 days ago NEW

a very good Hotel compared to the local level. very good service and the breakfast is excellent. The hotel has a good location close to everything, like train station. will always recommend this hotel in Sintra.

Review collected in partnership with this hotel

Helpful?
Thank Ezechiel B
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Ezechiel, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra... More 

San Francisco
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location was great. However, although the Tivoli Sinta advertised having free wifi, we had only 1 hour of free wifi in our room and then had to be in the lobby to use the wifi. That was less than ideal and frankly in this day and age should be fixed. Free wifi is not hard to provide. Hotel is dated... More 

Review collected in partnership with this hotel

Helpful?
Thank galatea256
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear guest, Thank you for sharing your experience at the Tivoli Sintra with us. We are sorry that the room you stayed in did not meet your expectations. Our rooms are ample in size and are decorated with rustic style furniture with paintings inspired by local landscapes. Most rooms have a panoramic view of the valley and the Sintra Mountains... More 

Hildesheim, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Location was very good. Free underground parking. Breakfast was very diverse and tasty. The staff where helpful, room was clean and very spacious. Only downside were the internet which was limited and the furniture witch had a little wear and tear.

Review collected in partnership with this hotel

Helpful?
Thank danchily
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra... More 

cork ireland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for 2 nights while visiting family. Whereas the lobby and lounge area appear to be 4 star, the bedrooms are 2 star. Filthy stained carpet and black mound on bathroom tiles. In bad need of refurbishment. Short staffed for both reception and breakfast service. Not helpful with directions to garage The comment from reception was 'everyone gets lost' with... More 

Helpful?
Thank MDMpr
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if the hotel service did not meet your expectations during your stay. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not... More 

, Ma
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We loved the convenience of this hotel - couldn't have been better. We walked to the hiking trail to the castles and walked to dinner and walked to all other sites. The room was clean, we had a balcony overlooking the valley, and it was beautiful. The bed was good, but not great, but was at least a single full-size... More 

Review collected in partnership with this hotel

Helpful?
Thank Andrew K
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked our large rooms with their panoramic views of the Sintra Palace and Village. We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal. We look forward... More 

Wunnewil, Switzerland
1 review
2 of 5 stars Reviewed 5 days ago NEW

Although the location is perfect, the staff was friendly and professional and the lobby is quite stylish, the room is not what I expect from a 4 stars hotel: old and dirty carpet, old and broken curtains and an unacceptable TV set. The windows were also unbelievably dirty... Another unpleasant surprise was the parking space. Since I've booked the hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank oliverheiniger
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your opinion about your experience at the Tivoli Sintra. I am truly sorry that certain services did not met your expectations Regarding the room were you stayed, I sincerely apologize. The hotel is cleaned with careful by an experienced team and there's no operational reason to have a problem like this. I have shared... More 

Travelers are raving about these Sintra hotels

Porto, Portugal
1 review
3 of 5 stars Reviewed 1 week ago

Problems with the parking! The hotel is in a perfect Place to visit the town. The moquette is to move away! The staff is very, very good! And the meal too, a Little more fantasy in the breakfast would bè appreciated

Review collected in partnership with this hotel

Helpful?
Thank dorianoz69
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. We are sorry that the room you stayed in did not meet your expectations.... More 

Hoghton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Only booked this the day before arrival and ended up in a smokers room, and we don't smoke. From arriving in Sintra it took 50 minutes to get car parked in underground car park to which we were incorrectly directed by front desk staff. It is not 20 metres from hotel, but 100 meters then impossible u-turn to get to... More 

Helpful?
1 Thank stephenh86
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest, Thank you for sharing your experience of staying at the Tivoli Sintra. I am sorry that the hotel facilities did not meet your expectation. We will take your comments in consideration to our next remodeling. Regarding the restaurant situation, I am really sorry. I have shared your comments with the staff and assure you that we will take... More 

Munich, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Very old TV which is not important but almost no Geman TV-Stations; (N24 is a very poor program- station which almost nobody in Germany looks; we expect the main TV-stations of Germany: ARD and ZDF) For other European nations there are TV-Programs but it seems that German tourists are not important.

Review collected in partnership with this hotel

Helpful?
Thank jurgenhansrudolfd
PedroFrazao_GM, General Manager at Hotel Tivoli Sintra, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Sintra with us. I apologize if the hotel service did not meet your expectations during your stay. I have shared your comments with the staff and assure you that we will take the necessary steps to overcome the shortcomings you mentioned. Situations such as this are not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 

Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Location: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Price Range: $65 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
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Hotel Style:
#4 Luxury Hotel in Sintra
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