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VIP Grand Lisboa Hotel & Spa

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VIP Grand Lisboa Hotel & Spa
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744 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Piraeus, Greece
Level Contributor
2 reviews
1 of 5 stars Reviewed yesterday NEW

1) One of the elevators was not working – we were staying at the 11th floor and we had to wait sometimes more than 15 minutes to use the elevator to get out of the hotel, especially during rush hours (breakfast time). During our whole stay the elevator was not fixed. So this is was an issue we were facing... More 

Helpful?
Thank xrisaki
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms are just okay. Lobby bar looks nice. Spa is terrible. Only the sauna working, swimming pool really cold. This is not a 5-star hotel in my opinion (I have been to a several), or maybe I expected too much. Some staff members are really friendly and nice, others are less friendly and need to be more open or welcoming.... More 

Helpful?
Thank Sveinung E
Japan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for two nights. The room was clean, the restaurant on the first floor served delicious food, & in general we were quite satisfied. The hotel, however, had one major problem which was that they only had two elevators of which one was not working. Amd as the elevator was not repaired during our stay, there was always... More 

Helpful?
Thank minichocolate
Gibraltar
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

rooms had some fixtures broken the staff not friendly and unhelpful the shower resembled a fish tank we went as a group and at dinner it felt more been in a meeting room than dinning room as they did not use the restaurant down stairs for us the service was very poor and the food atrocious the meat everyone left... More 

Helpful?
Thank pamela64_12

Travelers are raving about these Lisbon hotels

Portugal
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is quiet well located, 2 min walking from the metro station. Breakfast was very diverse and top quality. Staff was helpful. The room was very spacious, with all the expected services and qualities of an average five stars hotel. The bar service could be improved in what concerns to snacks variety.

Helpful?
Thank Jorge T
Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

firstly this is definitely not a 5* Hotel by any means it's a 3* at best we only did 1 night and definitely would have moved hotel had we booked more The hotel rooms are tired doors hanging or chipped ect nothing in the mini bar just 2 small waters I did ask for more but we didn't get them... More 

Helpful?
Thank Akega
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel should be good, it's never going to be great as its a big corporate style hotel in the business district but it should be good. However it is really let down by the service, check in took such a long time we ended up splitting as a team and taking turns to wait in the queue, I'm not... More 

Helpful?
Thank Patrick B
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

Just appalling service. With 3 couples in the queue it took over 45 minutes to check in. The front desk staff appeard to just not care how long people were waiting. It sounds like I am exaggerating but really am not. When I did get to the front there was no apology for the wait, not even a recognition. If... More 

Helpful?
Thank Freddy B
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has a clear issue is dirty and the staff is rude!!!! Bathroom is horrible nothing works didn't enjoy at all we were excited to go and visit this city but this place just let us down.Spa extra 25 euros please avoid this hotel there are much better options Marriott ,Hilton you know what you get and they are... More 

Helpful?
Thank ERIKA B
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

It's the first time that I write such a negative comment. We are so disappointed about the hotel , first you need to wait 40 minutes for a checking, then the room is ok but not a 5 stars! Shower is damaged and the pool was closed the first day for maintenance... But what really winded me up was that... More 

Helpful?
Thank mehdi b
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The building that, for many years, was the head-office of Portuguese National Television has been converted into a modern 5-star hotel. Located between the historical area and the business centre of Lisbon, in VIP Grand Lisboa Hotel & SPA you will find the widest range of services, at the highest level. At this Hotel, with a total of 295 rooms, including 31 Suites, you can enjoy the relaxing ambience, surrounded by state-of-the-art equipments and panoramic views over the city of Lisbon. Decorated in a cosy and modern way, in this Hotel you will be able to enjoy all the comfort and services of a 5 star hotel, namely: the Cenário restaurant, the Press Club bar, and an outdoor swimming pool (seasonal: from May to September). The Hotel has also private parking and Wireless Internet access. It is also possible to enjoy the SPA & Wellness Centre that will make you feel renewed. The SPA is managed by Lucia Piloto and its services and treatments are subject to an extra cost. Dear Guests, The VIP Grand Lisboa Hotel & SPA regrets to inform that the SPA and the Gym will be closed, for maintenance works, between the 9th and 23rd August 2015. The hotel apologises for the inconvenience and thank for your understanding. ... more   less 

Additional Information about VIP Grand Lisboa Hotel & Spa

Address: Avenida 5 de Outubro 197, Lisbon 1050-054, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $80 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — VIP Grand Lisboa Hotel & Spa 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Vip Grand Lisboa Hotel And Spa
Vip Grand Lisboa Hotel Lisbon
Vip Grand Lisboa Lisbon
Hotel Style:
#20 Spa Hotel in Lisbon
#114 Luxury Hotel in Lisbon
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