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Rua da Vitoria, Lisbon 1100-228 Portugal
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Traveler (184)
Room & Suite (51)
Dining (3)

About

#41 of 1,203 in Lisbon
Location
4.8
Cleanliness
4.1
Service
4.5
Value
4.3
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, French, Spanish, Italian and 1 more
Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast buffet
Airport transportation
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
323Reviews14Q+A23Room tips
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Bruno A wrote a review Dec 2021
2 contributions1 helpful vote
The hotel was great right in the middle of old town Lisbon. But what makes it a good place to stay was the staff. They took the extra mile to help me surprise my partner. They were helpful from the min I contacted them. The lady that works during the day and the 2 gentlemen that work in the night. I defenatly book again. Amazing weekend I had there. Thank to you all
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Date of stay: December 2021Trip type: Traveled
Room Tip: You don’t need a car you have everything there. Use public transport.
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Dave R wrote a review Feb 2020
Stockport, United Kingdom63 contributions155 helpful votes
Fairly basic small hotel perfectly located in central Lisbon. The lift stops at the 4th floor, so you have to carry your luggage up a flight of stairs if you are on the 5th floor. No bar or leisure facilities, although there is a room on the 1st floor with complimentary coffee , fruit and biscuits. Very small window in room 503, with a view of a small alley and air con units. However, the location is great, and the staff very friendly and extremely helpful, Would recommend for a good value short break, and we would stay here again.
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Date of stay: February 2020
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2 Helpful votes
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cagga1 wrote a review Dec 2019
Royal Tunbridge Wells, United Kingdom60 contributions40 helpful votes
We stayed here last week, after flying into Lisbon for the Braga-Wolves football game. The room had great access for me, being disabled and the staff there, treated us like Royalty. Nothing was too much trouble for them
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Date of stay: November 2019
Value
Location
Service
Room Tip: We chose the room on the First floor, which had great access for me, a Disabled person.
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1 Helpful vote
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Emil wrote a review Nov 2019
4 contributions1 helpful vote
The hotel is in the old town. It is 3* only but the room we had is a 5* one. Large, spacious and well appointed. It is in an excellent location for the exploration of the old city, minutes away from the Santa Justa elevator, the Rossio railway station (that leads to Sintra) and many other interesting places. Staff are excellent as well. The only thing is that, if you stay for a week, you get bored with the breakfast which is always the same and somewhat restricted (I would say at best a 3* one). Mind you, be prepared for some noise - tram passes by and since Lisabon is hilly, the brakes do squeak.
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Date of stay: October 2019
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Trip type: Traveled
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Nov 8, 2019
Dear Guest. Thank you so much for your kind comment, it is very important for us in order to improve our service. We’re very happy to know that The 8 - Downtown Suites matched your expectations. We hope to see you soon in your next visit to Lisbon. Best regards, The 8 – Front Office
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Kateryna S wrote a review Oct 2019
76 contributions47 helpful votes
We were really surprised that the8 downtown hotel is 4*. We probably were out of our mind paying 908€ for 5 night!!!! The location is really central and interior is very sweet but that all.Our suite was quiet big. Carpets at the bed should be washed cause they smell so bad that I hardly could sleep. The bathroom is awful, there is mould in shower cabin and shower door that we didnt risks to shower without flip-flops. The towel were with dirty black marks and seedy. There was coffee station in second floor where you can make espresso and tea, take some cookies and fruits. It's nice idea but the plastic small cups and plus always half empty fruit plate reminds me cheap hostel for students. The separate story is breakfast. The small croissant taste like plastic ones, fried eggs bad as well. Coffee taste like instant even yogurt bad quality. The food always missing what I can understand cause one person who serves cannot fry eggs, refill the buffett. So had breakfast twice in hotel. It's not important variety at the breakfast, eggs coffee, yogurt and muesli some fruits and vegetables but it should be tasty that guests start their day with pleasure))))) I highly do not recommend to stay in the8 downtown hotel is not worth the money.
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Date of stay: October 2019Trip type: Traveled
2 Helpful votes
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Oct 3, 2019
Dear Guest. Thank you so much for your comment, it is very important for us in order to improve our service. Our team works everyday with the goal of offering our guests a quality service, and that’s why we will continue improving until we match your expectations. Best regards, The 8 – Front Office
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Skippy16 wrote a review Sep 2019
Staffordshire74 contributions79 helpful votes
Just had 5 nights at The 8, upon arrival lovely welcome which followed though every day with the pleasant staff. First impression when you enter is nice hotel, old building with modern touches however as you approach the lift the most horrendous piece of stained carpet which is most off putting surely this could be changed! We didn’t use the lift after 1st day with luggage as were on floor 2 and everyday we discussed why they hadn’t changed the price of carpet. Otherwise the room was clean and comfortable. Tv has English speaking programmes which was nice in a European hotel even just for background noise. If you are a light sleeper then Suggest earplugs as being wooden floors it can be very noisy. Breakfast was simple but very good, no complaints and again lovely staff. Not sure about communial area, the coffee machine wasn’t very good and on the two occasions I used it there was no milk. Don’t normally criticise on reviews but these are so minor could be put right very easily. Overall we had a fab stay in this wonderful city the location well outweighs the negatives.
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Date of stay: September 2019Trip type: Traveled
2 Helpful votes
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Sep 21, 2019
Dear Guest. Thank you so much for your comment, it is very important for us in order to improve our service. Our team works everyday with the goal of offering our guests a quality service, and that’s why we will continue improving until we match your expectations. We hope to see you soon in your next visit to Lisbon. Best regards, The 8 – Front Office
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AikaterineXXVI wrote a review Sep 2019
Glasgow, United Kingdom74 contributions35 helpful votes
We stayed here for six nights at the end of August. We arrived fairly late (11pm) on the first night and as reception is staffed 24 hours this wasn't an issue. The staff member who greeted us was very friendly despite the late hour. One thing to keep in mind is that you will need to pay the City Tax on check-in. A lot of other European city hotels do this on check-out and that was what we're used to. However, it's nice to get it off your mind and out of the way! We were on the second floor, which does require going up to the third floor in the lift and walking down some stairs. No problem for us, it's an old building, there's not much you can do about a building probably built before lifts were invented! It's a bit awkward with luggage. The rest of the time we mostly used the stairs. Rooms are quite basic but clean and comfortable. It would be nice to have a shelf in the shower to put shampoo and soap on - as it is you have to retrieve things from the shower floor. There also isn't much in the way of towel rails and the toilet roll holder is useless/half hanging off the wall. We just put the rolls on the cistern for the duration of our stay. There's a little noise from other rooms but it's not the worst hotel we've stayed in for sound proofing. Also we were in a room facing the church, which does toll its bells at 8am every morning. Great as no need for an alarm! Not so great if you like a lie-in until 10. Breakfast is fine for setting you up for the morning but very repetitive. They don't vary it at all beyond those wee cocktail sausages, scrambled eggs and breads/cheeses plus a small selection of yoghurts. Some guests absolutely piled their plate full of scrambled eggs (which I thought was a bit selfish) meaning the eggs run out quite quickly. It's also a very small eating area so I would get there before 8:30am as it can get crowded. Some guests are reluctant to share tables so end up hanging around the soft chairs behind you until you leave - it doesn't feel great. There are a lot of reasonably priced places to eat nearby and it's within walking distance of a Metro station so easy from the airport. You can also walk to many other attractions in Lisbon, it was only about 30-40 minutes to the castle (via the public lift) for example. We were also able to walk to railway stations that take you to Sintra and Belem. Belem is only a short journey and Sintra takes about 45 minutes. Not bad. Overall this is a great place to stay for its location and the staff are lovely. But it's not the sort of place where you can kick back and laze around in the room. There is a communal sitting area but if it has more than two people in it, it's essentially full up. I wouldn't go to Lisbon just to sit in the hotel all day anyway!
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Date of stay: August 2019
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FindGreatPlaces wrote a review Jun 2019
Hod Hasharon, Israel52 contributions32 helpful votes
When you've been to a place and overall you were happy, it seems a bit out-of-place to include criticisms. But I'm doing it because I want 'The 8' to succeed. so here goes... THE GOOD - Comfortable beds, good sized rooms and very convenient location. The front desk staff were very helpful (especially Maria) and they tried very hard to help. Hotel was clean and tidy. Breakfasts were generally good. NOT SO GOOD - I do hope the management deals with these points quickly: 1. Small fridge in room - did not cool at all, despite complaints. We were in the hotel for 4 days and managed without it. 2. Mixed up electrics - the switches for the bedside lamps were the wrong way around - the left switch turned on the right lamp and vice-versa. It's a basic and unnecessary mistake. 3. Carpet next to elevator on the ground floor. It was very dirty and stained. It made us hesitate when arriving for the first time whether this hotel was perhaps sub-standard. 4. Breakfast - I would have hoped for a few vegetables (cucumbers, tomatoes) but these were not offered. 5. Outside sign - the hotel is badly signed and cannot be found unless you are looking directly at the front door. Having said all this, I would still stay at 'The 8' again. I just hope they can fix all the small problems.
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Date of stay: June 2019
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Trip type: Traveled
Room Tip: Try to get a room that is not facing the main street, which is quite noisy.
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1 Helpful vote
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Response from ReservasThe8, Gerente de recepção at The 8 - Downtown Suites
Responded Jun 29, 2019
Dear Guest. Thank you so much for your kind comment, it is very important for us in order to improve our service. Our team works everyday with the goal of offering our guests a quality service, and that’s why we will continue improving until we match your expectations. We hope to see you soon in your next visit to Lisbon. Best regards, The 8 – Front Office
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Holstener wrote a review May 2019
Boliden, Sweden37 contributions13 helpful votes
The location is fine, but the hotel lacks facilities. It is often the situation with a downtown hotel, but it is normally compensated with cozy surroundings where you can sit down and relax after a busy day. It's just not here and absolutely not a disabled friendly hotel. Stayed at 502, a noisy top floor room with thin walls, and provided with a very small window with poor daylight and with no chance that it could serve as a rescue opening. There are absolutely no rescue instructions in case of fire. No bottled water provided, no kettle for coffee making, no information. Your money is better spent having your breakfast in one of the many restaurants nearby.
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Date of stay: May 2019Trip type: Traveled
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flyguy747 wrote a review May 2019
Port Moody, Canada131 contributions63 helpful votes
This was my first trip to Lisbon. Just been travelling the world for the last 30 days I was drawn to this hotel by the location and price The photos were showing a newer style and upgraded. First impressions small. Like many European hotels it was expected to be smaller The elevator it a oner just space for one person If you stayed on the 2nd floor you would need to go to the 3rd floor and walk down to 2 Sorta inconvenient with baggage. My room was ok felt like old school with Nuevo touches. It was clean Shower was smaller than pictured so small it was actually smaller than a cruise ship shower.... No place to put soap or shaver shelf needed Toilet was never style toilet paper hold broken not used. Trip hazard going into the bathroom I acsnt count the times I tripped on a small step to the bathroom my toes got the worst of it Speaking of hazards the front entrance door is unsafe it only opens inward If there was a fire a rush the door would render it useless and could potentially pin you inside but this is common in Lisbon There is a “safe” although it is called a safe I would not use it Basically a thin metal lock box not held down with anything in my opinion useless This made me feel uncomfortable leaving my valuables in my room so I did not have a daily cleaner. Enter my room. There is a daily breakfast in the lobby not included but seemed expensive versus just down the street was plenty of other options On the 1st floor is a community seating area with free teas and coffees and fruit and cookies I didn’t see much turn over in this and never saw a guest use so the fruit at times was poor quality and cookies seemed gone for the most part But I managed some oranges The staff everyone I interacted with was great cheerful and helpful.always stood up when we spoke. The lighting system in the hallways was motion activated so it was dark all the time I used the stairways as much as possible. The location was so central for me I could walk to anywhere close to all amenities there is a grocery tore within 3 small blocks Accessed thru an elevator across the street Good airport service with good price much less than from the airport. I do recommend taking the train from the airport Almost forgot sleeping at times was hard very noisy between floors so at times the other guests walking in the middle of the night woke me up.as well as anyone walking on my floor.
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Date of stay: May 2019
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Trip type: Traveled
Room Tip: If your older or have physical disability I would not recommend
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PRICE RANGE
$107 - $137 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
25
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Frequently Asked Questions about The 8 - Downtown Suites
Which popular attractions are close to The 8 - Downtown Suites?
Nearby attractions include Praca do Comercio (Terreiro do Paco) (0.3 miles), Castelo de S. Jorge (0.2 miles), and Escape Hunt Lisbon (0.09 miles).
What are some of the property amenities at The 8 - Downtown Suites?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
What are some restaurants close to The 8 - Downtown Suites?
Conveniently located restaurants include STŌ Mercearia, Floresta Das Escadinhas, and Lisboa Tu & Eu 2.
Does The 8 - Downtown Suites have airport transportation?
Yes, The 8 - Downtown Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The 8 - Downtown Suites located near the city center?
Yes, it is 0.1 miles away from the center of Lisbon.
Which languages are spoken by the staff at The 8 - Downtown Suites?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to The 8 - Downtown Suites?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.9 miles), Castelo de S. Jorge (0.2 miles), and Panteao Nacional (0.7 miles).