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Fairly basic small hotel perfectly located in central Lisbon. The lift stops at the 4th floor, so you have to carry your luggage up a flight of stairs if you are on the 5th floor. No bar or leisure facilities, although there is a room on the 1st floor with complimentary coffee , fruit and biscuits. Very small window in room 503, with a view of a small alley and air con units. However, the location is great, and the staff very friendly and extremely helpful, Would recommend for a good value short break, and we would stay here again.
This hotel was so lovely! Great rooms, cleanliness was a must and they didn’t disappoint. Christiano on the front desk was super helpful and kind. I would definitely recommend and return! The location was everything - waking distance from all you need in Lisboa!
I booked this hotel because a web site described all the rooms as being noise proofed. They weren't. I asked for a quiet room and was given a room on the first floor. People who checked in 4 hours later were given a room on the 4th floor, presumably quieter. Anyway, the rooms are far fromsound proof, both from extrnal and internal noise. I could hear the person upstairs enter the room, plonk shoes on the floor, pull back the bedsheets, use the bathroom etc. Also from what I saw, the use of the term suites is a bit of a misnomer. The private bedrooms share a common living area. Otherwise nice people, nice location.
Date of stay: April 2018
Traveled on business
Written April 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was so lovely! Great rooms, cleanliness was a must and they didn’t disappoint. Christiano on the front desk was super helpful and kind. I would definitely recommend and return! The location was everything - waking distance from all you need in Lisboa!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is great but that's where it ends. Rooms have no sound proofing so you can hear everything around you. Fridge not working, no kettle or facilities to make tea or coffee in the room. Basin drain was almost completely blocked and required 3 requests before a poor attempt was made to unblock it. Would not stay there again!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of the hotel downtown is close to everything. The rooms are nice, spacious and the design is nice and modern The towels and pillows are basic and could have done with an uplift to make it feel better My main issue and the reason for the 3 stars is the noise, if you don’t like noise than you won’t sleep well and if you’re on a short vacation and you need a good night sleep it can cost you your vacation, the area of the hotel is great during the day with restaurants and caffès but at night they restock, garbage trucks are coming to collect the days garbage, people are still walking the streets and shouting, trains are passing nearby and in general the amount of noise is very disturbing (and we stayed on an high floor) So if you don’t mind the noise, it’s a nice a spot otherwise not so sure…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was great right in the middle of old town Lisbon. But what makes it a good place to stay was the staff. They took the extra mile to help me surprise my partner. They were helpful from the min I contacted them. The lady that works during the day and the 2 gentlemen that work in the night. I defenatly book again. Amazing weekend I had there. Thank to you all
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip:You don’t need a car you have everything there. Use public transport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairly basic small hotel perfectly located in central Lisbon. The lift stops at the 4th floor, so you have to carry your luggage up a flight of stairs if you are on the 5th floor. No bar or leisure facilities, although there is a room on the 1st floor with complimentary coffee , fruit and biscuits. Very small window in room 503, with a view of a small alley and air con units. However, the location is great, and the staff very friendly and extremely helpful, Would recommend for a good value short break, and we would stay here again.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here last week, after flying into Lisbon for the Braga-Wolves football game. The room had great access for me, being disabled and the staff there, treated us like Royalty. Nothing was too much trouble for them
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Date of stay: November 2019
Value
Location
Service
Room Tip:We chose the room on the First floor, which had great access for me, a Disabled person.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is in the old town. It is 3* only but the room we had is a 5* one. Large, spacious and well appointed. It is in an excellent location for the exploration of the old city, minutes away from the Santa Justa elevator, the Rossio railway station (that leads to Sintra) and many other interesting places. Staff are excellent as well. The only thing is that, if you stay for a week, you get bored with the breakfast which is always the same and somewhat restricted (I would say at best a 3* one). Mind you, be prepared for some noise - tram passes by and since Lisabon is hilly, the brakes do squeak.
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Date of stay: October 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Nov 8, 2019
Dear Guest. Thank you so much for your kind comment, it is very important for us in order to improve our service. We’re very happy to know that The 8 - Downtown Suites matched your expectations. We hope to see you soon in your next visit to Lisbon. Best regards, The 8 – Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were really surprised that the8 downtown hotel is 4*. We probably were out of our mind paying 908€ for 5 night!!!! The location is really central and interior is very sweet but that all.Our suite was quiet big. Carpets at the bed should be washed cause they smell so bad that I hardly could sleep. The bathroom is awful, there is mould in shower cabin and shower door that we didnt risks to shower without flip-flops. The towel were with dirty black marks and seedy. There was coffee station in second floor where you can make espresso and tea, take some cookies and fruits. It's nice idea but the plastic small cups and plus always half empty fruit plate reminds me cheap hostel for students. The separate story is breakfast. The small croissant taste like plastic ones, fried eggs bad as well. Coffee taste like instant even yogurt bad quality. The food always missing what I can understand cause one person who serves cannot fry eggs, refill the buffett. So had breakfast twice in hotel. It's not important variety at the breakfast, eggs coffee, yogurt and muesli some fruits and vegetables but it should be tasty that guests start their day with pleasure))))) I highly do not recommend to stay in the8 downtown hotel is not worth the money.…
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Oct 3, 2019
Dear Guest. Thank you so much for your comment, it is very important for us in order to improve our service. Our team works everyday with the goal of offering our guests a quality service, and that’s why we will continue improving until we match your expectations. Best regards, The 8 – Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just had 5 nights at The 8, upon arrival lovely welcome which followed though every day with the pleasant staff. First impression when you enter is nice hotel, old building with modern touches however as you approach the lift the most horrendous piece of stained carpet which is most off putting surely this could be changed! We didn’t use the lift after 1st day with luggage as were on floor 2 and everyday we discussed why they hadn’t changed the price of carpet. Otherwise the room was clean and comfortable. Tv has English speaking programmes which was nice in a European hotel even just for background noise. If you are a light sleeper then Suggest earplugs as being wooden floors it can be very noisy. Breakfast was simple but very good, no complaints and again lovely staff. Not sure about communial area, the coffee machine wasn’t very good and on the two occasions I used it there was no milk. Don’t normally criticise on reviews but these are so minor could be put right very easily. Overall we had a fab stay in this wonderful city the location well outweighs the negatives. …
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ReservasThe8, Front Office at The 8 - Downtown Suites
Responded Sep 21, 2019
Dear Guest. Thank you so much for your comment, it is very important for us in order to improve our service. Our team works everyday with the goal of offering our guests a quality service, and that’s why we will continue improving until we match your expectations. We hope to see you soon in your next visit to Lisbon. Best regards, The 8 – Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for six nights at the end of August. We arrived fairly late (11pm) on the first night and as reception is staffed 24 hours this wasn't an issue. The staff member who greeted us was very friendly despite the late hour. One thing to keep in mind is that you will need to pay the City Tax on check-in. A lot of other European city hotels do this on check-out and that was what we're used to. However, it's nice to get it off your mind and out of the way! We were on the second floor, which does require going up to the third floor in the lift and walking down some stairs. No problem for us, it's an old building, there's not much you can do about a building probably built before lifts were invented! It's a bit awkward with luggage. The rest of the time we mostly used the stairs. Rooms are quite basic but clean and comfortable. It would be nice to have a shelf in the shower to put shampoo and soap on - as it is you have to retrieve things from the shower floor. There also isn't much in the way of towel rails and the toilet roll holder is useless/half hanging off the wall. We just put the rolls on the cistern for the duration of our stay. There's a little noise from other rooms but it's not the worst hotel we've stayed in for sound proofing. Also we were in a room facing the church, which does toll its bells at 8am every morning. Great as no need for an alarm! Not so great if you like a lie-in until 10. Breakfast is fine for setting you up for the morning but very repetitive. They don't vary it at all beyond those wee cocktail sausages, scrambled eggs and breads/cheeses plus a small selection of yoghurts. Some guests absolutely piled their plate full of scrambled eggs (which I thought was a bit selfish) meaning the eggs run out quite quickly. It's also a very small eating area so I would get there before 8:30am as it can get crowded. Some guests are reluctant to share tables so end up hanging around the soft chairs behind you until you leave - it doesn't feel great. There are a lot of reasonably priced places to eat nearby and it's within walking distance of a Metro station so easy from the airport. You can also walk to many other attractions in Lisbon, it was only about 30-40 minutes to the castle (via the public lift) for example. We were also able to walk to railway stations that take you to Sintra and Belem. Belem is only a short journey and Sintra takes about 45 minutes. Not bad. Overall this is a great place to stay for its location and the staff are lovely. But it's not the sort of place where you can kick back and laze around in the room. There is a communal sitting area but if it has more than two people in it, it's essentially full up. I wouldn't go to Lisbon just to sit in the hotel all day anyway!…
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Date of stay: August 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.