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My Story Hotel Rossio

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Traveler (546)
360
Panoramas (22)
Dining (45)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
MY STORY HOTELS is more than a hotel chain. Besides the factors of convenience (inherent in its central location), quality and comfort (above the average for the category according to the many who visit us) and the price, the MY STORY HOTELS have something more to offer: the possibility of experiencing your tourist, leisure or even business destination as if you were part of it, of living the local culture intensely, of creating and adding your own story to the history of this place - My Story, Your Story.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gem
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
659Restaurantswithin 0.3 miles
158Attractionswithin 0.3 miles
Neighborhood
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
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854Reviews
703Photos
34Q+A
100Room tips
Traveler rating
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Popular mentions
The location of the hotel is absolutely perfect for a visit to Lisbon, it's very close to the main sights and restaurants. The hotel itself is good, rooms were slightly small, but modern and clean. Breakfast was good and the staff very friendly.
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded yesterday
Dear Gordon0504, Thank you so much the great review about your stay at My Story Hotel Rossio We are fortunate to have an entire team that is focused on providing a most hospitable stay to all of our guests. Our unique location allows visitors to stay closer to most importante spots of Lisbon. Fortunately we also have public transportation so close to go to Cascais, Estoril and Sintra which are very worth full to visit. At the end of the day we are so glad to know that you enjoyed your time while with us. Rest assured your kind words have already been shared with the entire team. We look forward to seeing you again soon and please do let us know of any plans to return and we will be glad to assist with arrangements needed just contact us through My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours always with the best deals Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Hotel's Favorite
The advantage of staying at a boutique hotel is personalized service. This was evident with the friendly reception and check-in team when we arrived. With all smiles they advised us that we had a “nice room with a castle view” waiting. What impressed us next was their cheerful
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Response from Alfredo t, Gestor at My Story Hotel Rossio
Responded Jul 17, 2018
Dear Abe A, First of all, I would like to thank you for choose us to have spent your getaway in Lisbon and in sharing with TripAdvisor community your experience in My Story Hotel Rossio. It seems that we ticked all the boxes for you. Of course that our unique location helps a lot be happy but I really enjoy the mention to our fantastic team. I'm suspicious to say that, but it's well deserve it for a team that work in a daily basis with a purpose, make our guests happy give them the best Portuguese hospitality. Your satisfaction is an encouragement to us in the pursuit of making each stay memorable despite the daily challenges of each different guest We hope you will visit us again at My Story Hotels. If so please do not hesitate to contact us anytime. warmest regards from Lisboa, Alfredo Tavares atavares@mystoryhotels.com
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The staff is friendly and Service minded. And the rooms are quite small but it's clean and fresh, I can reccomend this and the location is in the center With walking distance to shopping area and restaurants.
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 4 weeks ago
Dear Cornelia P, Thank you for your review regarding your recent stay at My Story Hotel Rossio We were very happy to learn that you took advantage of our so convenient location to the best spots of Lisbon. We hope you will make us your hotel of choice the next time you visit the beautiful Lisboa and please let me know in order to take care of everything. We have My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours with the best offers. Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Funky, light & airy rooms with great amenities (great lighting options, smart-phone to take out & about if needed, TV in mirror was a first for me, and that amazingly luxurious shower head). Fantastic location at down-town Rossio Square and view to the castle. Easy walk to
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 4 weeks ago
Dear BAC710, Thank you so much for sharing your experiences with us regarding your recent stay at My Story Hotel Rossio. We are extremely grateful to receive your such genuine comments and we are very glad to read that you were pleased with your stay. It was a pleasure to learn of your appreciation of our hotel, location and with the quality of service you received from our fantastic team. We really hope to welcome in the near future and this time you may have the opportunity to try our beautiful beaches from Estoril and Cascais coast just a few 30 minutes. I'm positive you will love this area and it's another plus that Lisbon has to offer. Please do not hesitate to contact us through My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours to get the best offers Thanks again for the complimentary review and recommendation and hope to see you soon. Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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+3
Excellent hotel! It is modern, very clean, the staff is great, very polite, helpful and willing to make your stay as comfortable as possible. When we checked-in, we had the pleasant surprise to learn that we were upgraded to a nicer room, in the last storey, with a great view
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded Jan 12, 2019
Dear jeanclaude479, Thank you so much for your nice comments about your stay at My Story Hotel Rossio. It's fantastic to read a 5 star review so detailed and precisely. That is exactly what we aim when serve our guests and we are so happy that you had a great experience in our lovely city of Lisbon. We take pride in delivering high levels of service standards and it is delightful to learn that your Lisbon experience was amazing and part of that due to My Story Hotels. Being in historic part is always a big plus for those guests who want to shop or just walk down until find the breathtaking Tejo river. Once again, thank you very much for your positive comments and we look forward to welcome you back in a heartbeat to our lovely Lisboa. When this happen just let us know. In case you need please do not hesitate to contact us through WhatsApp 24 hours available +351 967 857 960 Warmest regards Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Professional photo exclusively commissioned by TripAdvisorMy Story Hotel Rossio
The Twin Room at the My Story Hotel Rossio
Professional photo exclusively commissioned by TripAdvisorMy Story Hotel Rossio
The Suite at the My Story Hotel Rossio
Professional photo exclusively commissioned by TripAdvisorMy Story Hotel Rossio
The Double Room at the My Story Hotel Rossio
Professional photo exclusively commissioned by TripAdvisorMy Story Hotel Rossio
The Double Room at the My Story Hotel Rossio
Photo provided by managementMy Story Hotel Rossio
Twin
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Dear mcdrescher, Thank you very much for your contact. Yes we do have an elevator in hotel. Should you need further information or assistance please do not hesitate to contact us directly through e-mail or to our WhatsApp number +351 967 857 960 Kindest regards Alfredo Tavares (operations manager)
1 vote
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Driving around Lisbon the traffic is crazy! I think you should rent a car closer to whatever direction you are headed. We have rented a car at the airport and had to wait but I don't know the situation at Oriente. You could ask the advice of the hotel they were very helpful and on point with anything I wanted to know.
1 vote
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Dear bctovegas, Thank you very much for your contact. To be honest both are almost the same. I would say that probably the airport has a faster service. Should you need further information or assitance please contact us directly through e-mail guestservice you can find in our website or WhatsApp +351 967 857 960 Kindest regards Alfredo Tavares (operations manager of My story Hotels )
1 vote
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Dear larryf310 , thank you very much for your questions. I would suggest you send us an e-mail with all your questions where we can send you a PDF with all airport transfers information. Our check in time is at 14:00 and if the rooms are not ready on your arrival we have a place to storage your luggage. By e-mail we can five you all the other information. Please visit our website and send us an email to the guest service My Story Hotels and we reply you within 30 minutes Kindest regards Alfredo Tavares operations manager
1 vote
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Dear Lowberry, thank you very much for your contact.The breakfast time is from 7:00 to 10:00 Should you need further information or assistance please contact us directly to guestservice e-mail. Kindest regards Alfredo Tavares operations manager
1 vote
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1234567
"Rooms with view on Pedro place are very nice, but could be noisy"
"See if they have any rooms facing Rossio square for the beautiful view."
"If you need space then don't go for one of the standard (small) rooms."
"Rooms looking over Rossio Square are brighter"
"Views of Rossio Square are lovely, and not noisy"
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PRICE RANGE
$101 - $259 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
46
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