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My Story Hotel Rossio

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Praca Dom Pedro IV 59, Lisbon 1100 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (681)
360
Panoramas (22)
Room & Suite (366)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 294 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
MY STORY HOTELS is more than a hotel chain. Besides the factors of convenience (inherent in its central location), quality and comfort (above the average for the category according to the many who visit us) and the price, the MY STORY HOTELS have something more to offer: the possibility of experiencing your tourist, leisure or even business destination as if you were part of it, of living the local culture intensely, of creating and adding your own story to the history of this place - My Story, Your Story.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Car hire
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Coffee shop
Restaurant
Breakfast buffet
Taxi service
Non-smoking hotel
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, Portuguese
979Reviews41Q+A100Room tips
Traveler rating
  • 729
  • 217
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  • 4
Time of year
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Popular mentions
1HAPPYMEN wrote a review Sep 2020
Tel Aviv District, Israel2 contributions
it was so lovely hotel with beutiful stuff,they helped me in all my small issues-to made check in to the fly,to change sim card... room was very nice and clean, it was very close to metro and main attraction, price was very comfortable,I woud like to be in this hotel again
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Date of stay: September 2020
Rooms
Service
Sleep Quality
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Response from Alfredo tavares, Diretor-Geral at My Story Hotel Rossio
Responded 3 weeks ago
Dear 1HAPPYMEN, Thank you for such a warmly written review of your experience with us. We really do believe that the great properties are built on great service, delivered by a long standing and loyal team. The other side of the coin is that our visitors, equally rated to the property alike. We hope to welcome you back in the near future if so please do not hesitate to use My Story Hotel WhatsApp +351 967 857 960 available 24 hours always with the best offers Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com
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🌎Belkis Padilla ✈️ wrote a review Apr 2020
Pembroke Pines, Florida127 contributions67 helpful votes
This was my second stay in My Story Hotel Rossio in Lisbon. It’s a small boutique hotel located in the heart of Lisbon. Walking distance to many great restaurants and perfect to walk around and explore the many sights to see. The main train station is about a 3 minute from from the hotel, which makes it even more perfect if you want to explore Sintra or any of the surrounding towns. The hotel is spotless and the employees in the front desk are absolutely amazing! Always very helpful from the minute you walk in. I highly recommend this hotel to anyone visiting Lisbon.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from Alfredo tavares, Diretor-Geral at My Story Hotel Rossio
Responded Apr 13, 2020
Dear Bertha02 We would like to sincerely thank you for your eview about your experience at My Story Hotel Rossio and Lisbon itself. Your encouraging words with quality of the Hotel and your overall experience is priceless for a team that love this job as ourselves. We are really pleased to hear that you repeat your time in My Story Hotels and in Lisbon once we love what we do but also our lovely city of Lisbon. Our unique location allows visitors to stay closer to most importante spots of Lisbon. Fortunately we also have public transportation so close to go to Cascais, Estoril and Sintra which are very worth full to visit. We really hope that you loved Lisbon. More than a Hotel we are promoting a destination and Lisbon deserve to be known as one of the best cities of Europe. Thanks again for the complimentary review and recommendation and hope to see you soon. Next time please do not hesitate to use My Story Hotel Rossio WhatsApp +351 967 857 960 always with the best offers available 24 hours Warmest regards from Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Bobby J wrote a review Mar 2020
Austin, Texas12 contributions7 helpful votes
You cannot beat the location of this hotel. It was central to every sight we were hoping to see. The room was beautiful (fantastic view) and would recommend springing for the suite if your budget allows. As lovely as the accommodations were, I would recommend a stay for the staff alone. They were wonderful from the moment we checked in until we checked out. Even at the breakfast café - we had a smiling face to great us. Special shoutout to Leonel who spent extra time talking to us about Lisbon. The only reason this gets 4 stars for me more is because certain amenities are missing that you would expect a 5 star to have. (Coffee in room, breakfast included in price, etc).
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Alfredo tavares, Diretor-Geral at My Story Hotel Rossio
Responded Mar 20, 2020
Dear Bobbytravels456, Thank you so much for taking the time to post your review of My Story Hotel Rossio and for have chosen us to spend your getaway. We are very pleased that you were able to take advantage of the convenience of our location, and that we were able to meet your expectations in terms of accommodation. However on top of that we are thrilled to read we achieved that on your recent stay. Thank you as well for praise our team. A Hotel without a committed team is almost nothing and we at My Story Hotels have our focus in our guests and at the same time in our team which give us a great atmosphere. Many thanks once again for your review and we look forward to welcoming you back in the future to My Story Hotels. In case you need please do not hesitate to contact us through My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours always with the best offers Warmest regards from Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Maya K wrote a review Feb 2020
Jersey City, New Jersey25 contributions20 helpful votes
Pros: * Location! so close to all the main places. Safe area to walk around * Beds were comfortable * Cellphone was provided with free calls and Internet! * Staff were nice and accommodate * Ritual bath products (good brand) Cons: * Room set up was weird + not enough lights * Breakfast is basic. (They do have soy milk for coffee though!) * body mirror and TV are the same (cool) but too dark (not cool) * Towels feels old, conditioner was not given until I asked directly
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Date of stay: February 2020
Location
Cleanliness
Service
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Response from Alfredo tavares, Diretor-Geral at My Story Hotel Rossio
Responded Feb 26, 2020
Dear 938mayak, Thank you very much for such honest review at My Story Hotel Rossio. Our building is a 200 years old historical building, many rooms are different of each other. Nevertheless our aim is that without exception all the guests left the hotel happy. That is the most importante point for us and it's one of the reasons that we take so serious all the comments in all websites. Our location is unique in the probably most important square of Lisbon but we are much more than that. Our linen is 70% cotton, our cosmetics have a high standard quality from RITUALS brand as you well mentioned, our soundproof windows, shower pression, quality of mattress, qand last but not definitely the least our committed team always willing to offer the best hospitality service. In regards the cons you have my word we are looking already into this and what can be done to improve it will be. Thank you again for your feedback and we hope you give us the opportunity to welcome back to our beautiful Lisboa, if so please contact us through My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours always with the best offers Warmest regards from Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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globaltraveler1608 wrote a review Feb 2020
2 contributions
My husband and I stayed at My Story Hotel Rossio from Feb 14, 2020 to Feb 18, 2020. The hotel is located right in the middle of Rossio Square, a prime spot for cafes, restaurants,and public transportation. Tourist spots such as Santa Justa Elevator and other famous pracas are nearby.The area around the hotel is also very lively and safe to roam around. The hotel staff is very warm and friendly. A big shout out to Jessica at the reception, who helped us with our queries for sightseeing. The hotel also gave us a cellphone to use with free internet and emergency numbers of the hotel. I think that was really thoughtful. The housekeeping service was also great. Room was clean. Overall, it was a wonderful experience to stay at My Story Hotel Rossio. I think it a very good and budget choice for travelers looking to stay in the city center.
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Date of stay: February 2020
Location
Service
Sleep Quality
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Response from Alfredo tavares, Diretor-Geral at My Story Hotel Rossio
Responded Feb 26, 2020
Dear Global570319 Thank you so much for your review. We are very happy to see that you enjoyed your overall experience at My Story Hotel Rossio. Our excellent location is within walking distance to all major attractions and also near to the rio Tejo (Tagus river) with the amazing sunset. Also near the train station towards to our amazing beaches of Cascais and Estoril just 30 minutes away from Lisbon Thank you as well for your kind words regarding our team as we all take pride in our excellent customer service skills and it is great to know that they are appreciated. Again thank you for choosing to stay at My Story Hotels and we hope to see you in the future in our amazing Lisboa. If so please do not hesitate to contact us and we will take care of everything with great pleasure feel free to use My Story Hotel Rossio WhatsApp +351 967 857 960 available 24 hours always with the best offers Warmest regards from Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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PRICE RANGE
$97 - $214 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
46
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Frequently Asked Questions about My Story Hotel Rossio
Which popular attractions are close to My Story Hotel Rossio?
Nearby attractions include Wild Walkers (0.08 miles), Discover Lisbon (0.03 miles), and Younik - Dare to be You (0.2 miles).
What are some of the property amenities at My Story Hotel Rossio?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at My Story Hotel Rossio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at My Story Hotel Rossio?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to My Story Hotel Rossio?
Conveniently located restaurants include Scoop 'n Dough, M'arrecreo Pizzeria, and Floresta Das Escadinhas.
Is My Story Hotel Rossio located near the city center?
Yes, it is 0.2 miles away from the center of Lisbon.
Are any cleaning services offered at My Story Hotel Rossio?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at My Story Hotel Rossio?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to My Story Hotel Rossio?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.8 miles), Castelo de S. Jorge (0.4 miles), and Panteao Nacional (0.8 miles).
Is My Story Hotel Rossio accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.