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HF Fenix Urban

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#84 of 244 Hotels in Lisbon
Certificate of Excellence
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HF Fenix Urban
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1,123 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Utrecht Province, The Netherlands
Level Contributor
19 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

It's a nice hotel. Look nice with all comfortables. Rooms are not very big but not too small. Bathroom is quite big with lot's of space for your toiletries. Has a toilet and a boudet. The shower and sink are on the selected temprature very quickly. The shower stream sprays waters in a trickle but enough to wash your hair.... More 

Helpful?
Thank Sparkling_Julia
Oslo, Norway
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall, this hotel is ok. The people in the reseption is helpful. The cleaning staff, however, is absurdly noisy!! The week we stayed at this hotel they woke us up by banging the vacuum cleaner in the walls in the rooms around ours, and one time they even walked right in when we were sleeping. The hallways are a problem... More 

Helpful?
Thank Eilelle
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of the best in this price range. Its near metro station Parque [just 200 meters], it is walk distance to city center. There are several good restaurants nearby [try O Saboroso visited mostly by locals and try theirs daily menu]. Breakfast one of the best I ever had with several choices of salami, ham, cheeses, fruit... More 

Helpful?
1 Thank Martin A
HFHoteisFenix, Gerente de relações com clientes at HF Fenix Urban, responded to this review

Dear Martin, Thank you for your feedback about HF Fénix Urban. It was a pleasure to have you with us! Hope to see you soon! Best regards, Susana Pinheiro, Customer Attendance More 

Orangeville
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

No surprises as hotel conveniently located within walking distance of the Parque subway stop for a quick commute to downtown. Several nice restaurants nearby and shopping at a major department store close by as well. Breakfast buffet was very good with lots to choose from and very good scrambled eggs.

Helpful?
1 Thank stevecharles
Prague, Czech Republic
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located really close to the metro station and not far from the city center. The choice at the breakfast buffet was very rich but the taste of the food was more or less. The restaurant was always extremely overcrowded but it is understandable in high season. The waiting time for the table was quite short. Rooms... More 

Helpful?
1 Thank KaterinaV65
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

The hotel were very clean.the staff super kind (the food in the bar is ok). Very rich breakfast and easy location. The room is modern,medium size but have all necessary things. It deserves all 4 stars. We recommend it!

Helpful?
1 Thank Stela A
Hamburg, Germany
1 review
1 of 5 stars Reviewed August 16, 2016

I tried to change the booking to a friend's name who wanted to travel in my place to Lisbon as I was not able to do the trip due to personal reasons... NO flexibility whatsoever, very unfriendly, confusing emails - from both the hotel and booking.com. Had to pay the full price for not using the room while the hotel... More 

Helpful?
Thank notamused237
Luanda, Angola
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 16, 2016

This is the second time I stayed at Fenix Urban and again the hotel and its personnel delivered nice room, great service and overall super value for money in Lissabon. Absolutely no complaints at all except one of the elevators had issues so it was a bit far down from 7 floor. It just happens sometimes and we took it... More 

Helpful?
Thank Casper W
UK
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 15, 2016

A bit late in leaving this review. I stayed here in the spring, and had a wonderful stay. The hotel is modern and airy, and the location is very good- just down the road from a metro station and about a 25 minutes walk (downhill) to the waterfront. There was a problem with my bathroom on the first night. They... More 

Helpful?
Thank pipja
London, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed August 15, 2016

We stayed here whilst attending a wedding, I booked two rooms for my family. Sadly the experience was terrible and our room was burgled. We went out on the day before our check out and locked all valuable in our safe, we didn't think to lock our perfumes in the safe as who would steal perfume (Jean Paul Gaultier limited... More 

Helpful?
Thank Ali M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 

Additional Information about HF Fenix Urban

Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $75 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon
Hotel Style:
#44 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#67 Luxury Hotel in Lisbon
#70 Business Hotel in Lisbon
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