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HF Fenix Urban

#79 of 241 Hotels in Lisbon
Certificate of Excellence
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HF Fenix Urban
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1,095 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Prague, Czech Republic
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW

The hotel is conveniently located really close to the metro station and not far from the city center. The choice at the breakfast buffet was very rich but the taste of the food was more or less. The restaurant was always extremely overcrowded but it is understandable in high season. The waiting time for the table was quite short. Rooms... More 

Helpful?
Thank KaterinaV65
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel were very clean.the staff super kind (the food in the bar is ok). Very rich breakfast and easy location. The room is modern,medium size but have all necessary things. It deserves all 4 stars. We recommend it!

Helpful?
Thank Stela A
Luanda, Angola
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I stayed at Fenix Urban and again the hotel and its personnel delivered nice room, great service and overall super value for money in Lissabon. Absolutely no complaints at all except one of the elevators had issues so it was a bit far down from 7 floor. It just happens sometimes and we took it... More 

Helpful?
Thank Casper W
UK
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

A bit late in leaving this review. I stayed here in the spring, and had a wonderful stay. The hotel is modern and airy, and the location is very good- just down the road from a metro station and about a 25 minutes walk (downhill) to the waterfront. There was a problem with my bathroom on the first night. They... More 

Helpful?
Thank pipja
London, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here whilst attending a wedding, I booked two rooms for my family. Sadly the experience was terrible and our room was burgled. We went out on the day before our check out and locked all valuable in our safe, we didn't think to lock our perfumes in the safe as who would steal perfume (Jean Paul Gaultier limited... More 

Helpful?
Thank Ali M
Procida Island, Italy
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

4 stars hotel, all presents, from air condition to cleanless bust seems like a big box where all peoples are stowed in. Definitely a good hotel outside from caos, served by metro, and near the bus stop for the Belem's tower. the apartment wasn't rumor free...this is the only jotting i have to do... Personnel is more than helpful.

Helpful?
Thank crescenzo g
Helsingborg, Sweden
Level Contributor
179 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am going to try and give a comprehensive review about this hotel, where we spent four nights over my 60th birthday. I had a very enjoyable experience and would like to share it with my fellow travelers. Getting there It is possible to arrange a shuttle for 8 Euros/person or a taxi for between 11 and 20 Euros for... More 

Helpful?
2 Thank MissDRM
El Paso, Texas
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel has clean, nice rooms and bathrooms but the room itself was not spacious. The overall accomodations are legit to a 4 star hotel and the breakfast (included in my fare) was very good. However, some of the staff at the reception were not friendly and make no effort to help if you don't speak portuguese. Some of the... More 

Helpful?
Thank Markenm
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

First impressions of HF Fenix Urban were good - modern looking, clean and in convenient location. The reception and catering staff were helpful and there was a decent selection for breakfast. However, when one of the room cleaners took a bag with our shopping in, absolutely nothing was done to reimburse/remedy the situation. The hotel manager just offered us a... More 

Helpful?
Thank summersun16
Brasov
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 18, 2016

We came back from a 7-night stay at this hotel and found it perfect for our needs. First of all the room was very clean and the bed large and extremely comfortable (some would say a bit hard). There was a safe in the room which we found very useful. Breakfast was plentiful with lots of choices and we chose... More 

Helpful?
Thank artemisa_b
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 

Additional Information about HF Fenix Urban

Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $75 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
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Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon
Hotel Style:
#44 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#63 Luxury Hotel in Lisbon
#70 Business Hotel in Lisbon
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