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My Story Hotel Ouro

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#27 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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My Story Hotel Ouro
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770 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Stratford-upon-Avon, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great little hotel. Staff friendly and helpful. Spotlessly clean, food great and reasonably priced. Ideal location within easy walking distance of main sights, trams and other transport. Would highly recommend.

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Thank Lulub195
Reviewed 3 days ago NEWvia mobile

Had a great weekend in Lisbon staying 2 nights in the My Story Hotel Ouro. Very central (just off the Tram 28 route) but quite, clean, reasonably priced & with really fantastic staff. Ricardo on reception recommended a fabulous Portuguese restaurant & even made the reservation for us! Would recommend to anyone. And we had the most amazing weather....

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Thank Sue P
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear Sue P, We would like to thank you very much for your comment on Tripadvisor regarding your stay at the My Story Hotel Ouro We are delighted to read that you thoroughly enjoyed everything in your time among us. We always endeavour our best to make sure our guests have the best experience while staying with us and it...

perth
Reviewed 5 days ago NEW

We had a corner room with 2 adjoining balconies and upon the bathroom there was yet another. I was initially sceptical about staying here due to the other comments about room size or lack of but with the high ceilings and french doors, this is as fab if not better than the 5 star hotel we stayed at last night...

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Thank pooh194
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear pooh194, We sincerely appreciate the time you took to share your Magnifique experience at My Story Hotel Ouro. Our aim is leave everlasting memories to our guests, and we are thrilled to read we achieved that on your recent stay. Thank you as well for praise our team and no doubt they are GOLD. A Hotel without a commited...

Yorkshire Dales National Park, United Kingdom
Reviewed 5 days ago NEWvia mobile

Fantastic location, near all attractions . Easy to get to from airport via metro only €2.90 return to Lisbon then literally 5 minutes maximum walk from station to hotel. Hotel lovely, small boutique type . Rooms are extremely small but perfect for short break because designed so well. Very modern and extremely clean. Bathroom especially lovely. Our room was at...

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Thank dodo029
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear dodo029, Thank you for sharing your experiences with us regarding your recent stay at My Story Hotel Ouro. We are extremely grateful to receive your comments and we are very glad to read that you were pleased with your stay. I am especially happy to see that you enjoyed our rooms despite the size. As you can imagine in...

Stockport
Reviewed 1 week ago via mobile

We spent 4 nights at this delightful small hotel. The location is right at the heart of Baixa Chiado and close to metro and tram stops. All the sights of Lisbon are within easy reach and there are shops and restaurants literally just outside the door. The hotel is small and comfortable with very tasty breakfast buffets. In the evening...

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1Thank GoytValleyStrider
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear GoytValleyStrider, We are very happy to hear that you just loved your stay at My Story Hotel Ouro. Thank you for praise our, in a such genuine way and the My Story Hotels team deserves to be complimented. Your fantastic words were share with the entire team and made our day. Thank you so much and really hope to...

merseyside
Reviewed 1 week ago

Just returned from a short break in Lisbon and stayed at the My story Ouro and couldn't have chosen a better place . It is a small and unpretentious hotel but is clean friendly and has all the ambience you need. The staff are very helpful and the breakfast is excellent . The hotel location is close to all the...

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1Thank bellanova
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear bellanova, Thank you so much for sharing your experience with the TripAdvisor community about your experience at My Story Hotel Ouro. We are so glad to know that you enjoyed your time while with us. You said we are unpretentious which I never heard before do describe us but I couldn't more agree with you. We want to be...

Southend-on-Sea, United Kingdom
Reviewed 2 weeks ago

We relocated to this hotel after staying in another hotel with extremely poor facilities. This hotel was pure luxury. The staff were so helpful and all went out of their way to support us in a unfamiliar city. The rooms were modern, clean and comfortable. The breakfast catered for everyone and plentiful. Also we did get a bit addicted to...

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2Thank julia_mac56
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear julia_mac56, Thank you so much for taking the time to let us know how much you enjoyed your stay in Lisboa and at My Story Hotel Ouro. Our team all strive to make each and every one of our guests feel welcome. Our location is also unique in the most important area of Lisbon which also allows our guests...

Cardiff, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed 3 nights in this lovely hotel, close enough to Bierre Alto but a few minutes walk from the river front. Hotel staff were very helpful. Good Breakfast and pastries to choose from. Definitely a winner with us.

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2Thank Margie S
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear Margie S, Thank you very much for choosing to stay with at My Story Hotel Ouro during your recent visit to Lisbon and I'm so grateful for your feedback. It is a great pleasure to know that you had a pleasant and satisfying experience with us. We are very happy that you enjoyed the hotel's location and above all...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Absolutely perfect location and despite being on a busy road it's very quiet. The staff cannot be faulted, they are so friendly and helpful. The hotel is in perfect condition and the vanilla smell is lovely! Our room was really small with a view of a brick wall, but we may have just been unlucky. Overall I would definitely recommend...

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1Thank Amy S
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear Amy S, Thank you for your review about your experience at My Story Hotel Ouro. It is such a great pleasure for us to receive your compliments about your Lisbon experience We are very happy that you would recommend My Story Hotels to TripAdvisor community. We look forward to your next stay in Lisbon Warmest regards from Lisbon Alfredo...

West Dorset
Reviewed 4 weeks ago via mobile

Amazingly friendly and happy staff, ready to help with advice. Clean comfortable room. NOT noisy despite downtown location. Good breakfast. Highly recommended for mini city break. Close to city trams (wonderfully iconic) and the hop-on hop-off tourist buses.

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1Thank ambassatron
Alfredo t, Gerente at My Story Hotel Ouro, responded to this review

Dear ambassatron, We would like to thank you for having chosen My Story Hotel Ouro and for having posted your great comments on TripAdvisor. As you mentioned, our top location is a great advantage for those want to go not just for the bullet points of Lisbon but also to the best secrets of the city which are so close...

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Staying in Baixa, Rossio & Restauradores

Neighborhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Inaugurated in February 2014, My Story Hotel Ouro, located in an 18th-century building, brought to down-town Lisbon the concept of hospitality that had been missing, in this capital, one of the most visited in Europe: elegance, comfort, modernity and design spread over five floors of charm and history inherent to its prime location- Rua Áurea, better know as Rua do Ouro (Gold Street)-one of the most famous and historic streets of Lisbon. ... more   less 

Additional Information about My Story Hotel Ouro

Address: Rua Aurea 100, Lisbon 1100-063, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $109 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — My Story Hotel Ouro 3*
Number of rooms: 51
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from My Story Hotel Ouro staff and other travelers.
25 questions
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Questions? Get answers from My Story Hotel Ouro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are lucky to score a corner room on the fourth floor.”
 of 5 bubbles pooh194, 5 days ago | Read review
“Great location, Awesome staff”
 of 5 bubbles djdany007, 5 weeks ago | Read review
“There are attic rooms in the hotel. These are cute rooms but we had different preferences. Suggest you lay your preferences out in advance.”
 of 5 bubbles aroraswati11, Feb 17, 2017 | Read review
“The back is quieter but the views are better at the front”
 of 5 bubbles elainemeechan, Feb 14, 2017 | Read review
“Ask for rooms that are not facing the main street, because these are much more noisy.”
 of 5 bubbles 584adelinai, Nov 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question