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My Story Hotel Ouro

Traveler (464)
Room & Suite (281)
Dining (51)
Certificate of Excellence

About

#55 of 279 hotels in Lisbon
Location
Cleanliness
Service
Value
Certificate of Excellence
Inaugurated in February 2014, My Story Hotel Ouro, located in an 18th-century building, brought to down-town Lisbon the concept of hospitality that had been missing, in this capital, one of the most visited in Europe: elegance, comfort, modernity and design spread over five floors of charm and history inherent to its prime location- Rua Áurea, better know as Rua do Ouro (Gold Street)-one of the most famous and historic streets of Lisbon.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
Special Price:10% off room rate
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
555Restaurantswithin 0.3 miles
160Attractionswithin 0.3 miles
Neighborhood
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
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1,145Reviews
37Q+A
100Room tips
Traveler rating
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Popular mentions
This hotel is truly a hidden gem in Lisbon! The location is perfect and staff are very welcoming! The hotel is modern, yet has this Lisboeta charm! The rooms are very spacious and very clean and the beds very comfortable. The hotel has a nice smell all over!! Can only recommend
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Response from alfredot937, Diretor-Geral at My Story Hotel Ouro
Responded today
Dear LGCB92, We would like to sincerely thank you for your review about your experience at My Story Hotel Ouro. Your encouraging words with quality of the Hotel and your overall experience is priceless for a team that love this job as ourselves. We are really pleased to hear that somehow we went beyond of your expectations. Rest assured your kind words have already been shared with the entire team. Thank you as well for your heartfelt recommendation and we look forward to seeing you again soon. Please do let us know of any plans to return and we will be glad to assist with arrangements needed just use My Story Hotel Ouro WhatsApp +351 962 369 850 available 24 hours always with the best offers . We would be more than please to take care of your reservation Warmest regards from Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Ouro WhatsApp +351 962 369 85
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Hotel's Favorite
So, just come back from 24 hours in Lisbon - we had the pleasure of staying at this fabulous little hotel. Superb location. 2 mins from the Metro and a street away from Praça do Comércio. Lots happening around this location and easy walking distance to everywhere. The room was
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Response from alfredot937, Diretor-Geral at My Story Hotel Ouro
Responded Mar 23, 2019
Dera Bramley9, Thank you so much for sharing your experiences with us regarding your recent stay at My Story Hotel Ouro and for your recommendation. We are extremely grateful to receive your such genuine comments and we are very glad to read that you were pleased with your stay taking advantage of our unique location. It's true we are in a perfect location for the visitors that want to go to the bullet points such as São Jorge Castle, Alfama, Bairro Alto, Jerónimos Monastery, Belem Tower and so on. I am especially happy to see that you enjoyed our rooms. As you can imagine in 200 years old historical building the rooms and public areas must be manageable with a lovely location with "Pombalina" architecture and where you can feel the heart beating from the city Last but definitely not the least our fantastic team which aim all the time to ensure that guests are cared for, valued, giving the best tips and we are very pleased to hear that our goal was achieved. We really hope to welcome in the near future with more time and you may have the opportunity to try our beautiful beaches from Estoril and Cascais coast just a few 30 minutes that even in the winter time deserves a visit. Please do not hesitate to use My Story Hotel Ouro WhatsApp +351 962 369 850 available 24 hours with the best offers. Warmest regards from sunny Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Ouro WhatsApp +351 962 369 850
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Our room was clean and very comfortable. Location excellent - near metro, easy arrival from airport by metro and few blocks walk. Breakfast and food in general was delicious, decor and ambience was really nice, fresh and cozy. The staff were exceptionally good - very welcoming,
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Response from alfredot937, Diretor-Geral at My Story Hotel Ouro
Responded today
Dear D H, Thank you for your review at my Story Hotel Ouro. I was pleased to read that you enjoyed your stay with us. Our team works incredibly hard to make sure that each guest that comes to My Story Hotels has a brilliant stay and it is wonderful to hear that you not just noticed this but also public praise them. Thousand words that come from me is the same of a single word of our guests and I'm really pleased that you found them amazing which they really are. Our excellent location is within walking distance to all major attractions and also near to the Tejo (Tagus river) with the amazing sunset. Also near the train station towards to our amazing beaches of Cascais and Estoril just 10 minutes away from our hotel and of course the magical Sintra which the train station is 5 minutes from the hotel. Again thank you for choosing to stay at My Story Hotels and we hope to see you in the future in our amazing Lisboa. If so please do not hesitate to contact us through My Story Hotel Ouro WhatsApp +351 962 369 850 available 24 hours always with the best offers . We would be more than please to take care of your reservation Warmest regards from sunny Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Ouro WhatsApp +351 962 369 85
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Just returned from a brilliant 4 days in Lisbon. Stayed at this hotel which is centrally placed for most things. Walked for miles and soaked up the great atmosphere that Lisbon exudes. Staff here were all charming and helpful. The room clean and compact. Nice breakfast and has a
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Response from alfredot937, Diretor-Geral at My Story Hotel Ouro
Responded 1 week ago
Dear peterhappyrelm Thank you so much for your such detailed review about your experience at My Story Hotel Ouro. It's fantastic to hear that we were able to meet your expectations of hotel standards during tour stay in our fantastic Lisbon. I hope you had experienced all the things that we as a city and region have to offer to our visitors. Our team has a lot of tips to give and not the normal touristic but the real thing experience. For your next stay I highly recommend to visit our amazing Lisbon coast from Lisbon to Estoril, Cascais, Guincho, Sintra and return to Lisbon. Is an entire day full of amazing landscape, History and culture in a row and in a day. Lisbon as destination has so much to offer that I would say that a each day can be a different experience which come with unique feelings for our visitors. We hope to welcome you back in the near future to this sunny and warm corner of Europe. If so please do not hesitate to contact us through My Story Hotel Ouro WhatsApp +351 962 369 850 available 24 hours always with the best offers . We would be more than please to take care of your reservation Warmest regards from sunny Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Ouro WhatsApp +351 962 369 85
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I read the many reviews saying the rooms are small, but I was still surprised about how tiny our room actually was when we opened the door. Eventually we got used to living in such close quarters, and it was basically worth it to be in such a central location. Breakfast was
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Response from alfredot937, Diretor-Geral at My Story Hotel Ouro
Responded 1 week ago
Dear griffint86, Thank you so much for have chosen us to spend your getaway and for share your comments of My Story Hotel Ouro on TripAdvisor. In regards of the room size we are a 200 years old building converted in a hotel keeping the original architecture and what we try is giving a unique and diferente experience about our lovely city which we achieved many times regardless our prime location. The building was originally from architecture Pombalina. It was built upon the earthquake of 1755 and everything we could keep from the original building was kept. For example the stairs and the floor. The building was restored during 3 years and opened its doors in 2014 In regards the breakfast I assume when you said predictable is a compliment. More than diversity our focus is in healthy and quality. Fresh fruit, fresh cheese, high quality pastry and bread, eggs, bacon, and so on. regarding the bad advise for the restaurant I must say I'm a bit surprised. Our team is well known for giving the best tips to our guests, and sometimes the hidden secrets of the city and of course non touristics. Our focus is our committed and genuine team giving great memories to our guests and show them a bit of what is Portugal. I already had a word with the team to undertstand what went wrong with our advise We hope you give su another opportunity to welcome you again in the near future. When it happens please let me know. I will be more than pleased to take care of everything just use my personal e-mail or My Story Hotel Ouro WhatsApp +351 962 369 850 available 24 hours always with the best offers . Warmest regards from sunny Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Ouro WhatsApp +351 962 369 85
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PRICE RANGE
$136 - $232 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
51
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