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My Story Hotel Ouro

Traveler (421)
Room & Suite (253)
Dining (43)
Certificate of Excellence
Certificate of Excellence
Inaugurated in February 2014, My Story Hotel Ouro, located in an 18th-century building, brought to down-town Lisbon the concept of hospitality that had been missing, in this capital, one of the most visited in Europe: elegance, comfort, modernity and design spread over five floors of charm and history inherent to its prime location- Rua Áurea, better know as Rua do Ouro (Gold Street)-one of the most famous and historic streets of Lisbon.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
Hidden Gems
Hotel links
Visit hotel website
Hotel packages
Full view
100Great for walkers
Grade: 100 out of 100
483Restaurantswithin 0.25 miles
114Attractionswithin 0.25 miles
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
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Reviews (1,112)
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All reviews great location rooms are small baixa district praca do comercio pastries few minutes walk recommend this hotel busy road lovely hotel would definitely stay here again restaurant staff short break street noise quiet at night exploring lisbon hotel is centrally located city break
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1 - 5 of 470 reviews
Reviewed today

This hotel is in the center of town, blocks from the water. It is easy to catch buses to wherever you want to go. Room was perfect for my weekend away. Keep in mind that it is at the bottom of all the hills so...More

Date of stay: January 2019
Thank UKMickeyMouse
Hotel's Favorite
Reviewed August 13, 2018

There's not one bad thing we can say about this hotel. Loved it! Its location is brilliant - couldn't get better - across the road from Baia-Chiado station, in the middle of that excellent neighbourhood. From the moment we checked in, assisted by a smiling...More

Date of stay: June 2018
1  Thank hobart_10
Response from Alfredo t, Gestor at My Story Hotel OuroResponded August 16, 2018

Dear hobart_10, I sincerely must say thank you so much for your such a detailed and warmly written review of My Story Hotel Ouro. All the comments are very important but when is from a member with almost 100 reviews with a big experience in...More

Reviewed 2 days ago via mobile

The hotel location is good. Very easy for food. And easy walk to any place. Hotel is very clean. Bf not many choice. I love their egg tart. Staff very friendly and helpfull. We stay their during new eve 2018. Very safe. Have police check...More

Date of stay: December 2018
Thank gerrin89
Response from alfredot937, Diretor-Geral at My Story Hotel OuroResponded today

Dear gerrin89, Thank you for taking the time to share these compliments regarding your experience at My Story Hotel Ouro. Our team take great pride in giving a fantastic service that exceed expectation so it is wonderful to hear that we were able to accomplish...More

Reviewed 2 weeks ago via mobile

I spontaneously returned to Lisbon just before Christmas, never having visited at this time before. I looked no further than My story hotel Ouro...having been very pleased on my first visit. This time I was on a higher floor with a little balcony so I...More

Date of stay: December 2018
Thank Wanderlywagon2013
Response from alfredot937, Diretor-Geral at My Story Hotel OuroResponded 2 weeks ago

Dear Wanderlywagon2013, We would like to sincerely thank you for your fantastic review in particular with a guest that repeat the experience at My Story Hotel Ouro Your encouraging words with quality of the Hotel and your overall experience is priceless for a team that...More

Reviewed December 7, 2018

A quite small hotel, very clean , simply but elegantly decorated.Wonderfully located to access most Lisbon quarters on foot, and very calm even if it is near a very big - and nice-street. Very kind staff.I had asked for a balcony, I had it, and...More

Date of stay: December 2018
Response from alfredot937, Diretor-Geral at My Story Hotel OuroResponded 3 weeks ago

Dear OSKAJE, Thank you for sharing your experiences with us regarding your recent stay at My Story Hotel Ouro. We are extremely grateful to receive your comments and we are very glad to read that you were pleased with your stay. I am especially happy...More

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Questions & Answers
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January 21, 2018|
AnswerShow all 5 answers
Response from Vendula G | Reviewed this property |
It probably depends if your rate is including breakfast or not. I would definitely take rate with breakfast included - it is so tasty with wide selection of all you may ask for. If the weather is nice, you can have a... More
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Regina S
August 10, 2017|
AnswerShow all 7 answers
Response from alfredot937 | Property representative |
Dear Regina S Thank you very much for your contact and preference for My Story Hotel Ouro. In regards your question there is several options when you leave the airport Metro – you have a metro station inside airport... More
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June 25, 2017|
AnswerShow all 7 answers
Response from Anne w | Reviewed this property |
Yes it is not too far to walk. I would say a 15 minute pleasant walk.
Room Tips
"I had a room with a balcony on the big Aura street, on the first floor. It was however very calm. Very..."
Dec 7, 2018
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"The staff will ensure your every need"
Sep 18, 2018
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"No.309 is spacious"
Aug 26, 2018
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"Try for a corner room. They have 2 aspects and lots of light."
Aug 13, 2018
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$79 - $202 (Based on Average Rates for a Standard Room)
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
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