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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 04/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bairro Alto Hotel
Updated 04/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#31 of 306 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the fashionable Bairro Alto district, the traditional heartland of intellectuals, artists and revolutionaries, Bairro Alto Hotel is Lisbon's first contemporary boutique hotel.Capturing the indomitable spirit of exploration that pervades Lisbon, a city long associated with explorers, traders and settlers, Bairro Alto Hotel both embraces the Portuguese architectural tradition, while respectively turning it on its head.
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Room & Suite (298)298
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Facial treatments
Paid public parking nearby
Wifi
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Rooftop bar
Full body massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Safe
Seating area
Sofa
Bottled water
Private bathrooms
Tile / marble floor
Kitchenware
On-demand movies
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
775Restaurantswithin 0.3 miles
245Attractionswithin 0.3 miles
Contact
Praca Luis de Camoes 2, Lisbon 1200-243 Portugal
Name/address in local language
Getting there
Baixa/ChiadoLisbon Metro5 min
Cais do SodréLisbon Metro7 min
Rental CarsSee rental cars from $18/day
1466Reviews22Q+A6Room tips
Reviews
Traveler rating
- 1,052
- 325
- 62
- 18
- 9
Time of year
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Popular mentions
New hotel for us - perfect location within walking distance to most places in central Lisbon, valet parking, nice terrace on top floor, very nice rooms (many of which appeared to be recently built). Friendly and helpful staff!
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Date of stay: October 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Response from , Owner at Bairro Alto Hotel
Responded Oct 30, 2020
Dear AndersL166, Thank you very much for choosing Bairro Alto Hotel for your stay and for your remarks! We are delighted to read that you had enjoyed our Hotel and particularly our perfect location, the service of our attentive team and the quality of our rooms! Bairro Alto Hotel was designed to provide our guest with the most comfort! All the details were thought for you and for your needs. We are looking forward to welcoming you again for another perfect stay! Best Regards, Nuno Teixeira Guest Experience Manager
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We had an outstanding stay at Bairro Alto. The rooms are beautiful and the recent renovation appears to have been carried out with the highest quality. Meanwhile, the service provided by the hotel was without a doubt among the best I've ever experienced. Management has clearly invested in training their staff, who are courteous, personable, always present, and willing to help at every juncture. Food at the restaurant was also outstanding. The hotel is situated in a fantastic location for visitors. We'd gladly stay at Bairro Alto again. The only suggestion for potential guests is to carefully select one's room, as the description of one of the rooms we stayed in really wasn't entirely accurate. But this was rectified in a more than satisfactory manner and didn't mar the stay at all.…
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from , Owner at Bairro Alto Hotel
Responded Sep 26, 2020
Dear jiaotze, Thank you for taking the time to let us know regarding your stay at the Bairro Alto Hotel. It fills us with so much joy to read that you had an outstanding stay with us and loved our property after the renovation. It is rewarding to read that you specially enjoyed the quality of our service and our premium location. Our teams are striving daily to improve the quality of our service. Certainly, they will be inspired by your kind remarks! We apologize for any misunderstood regarding the room’s description. Gladly you felt that we solved the situation in a satisfactory manner. All Bairro Alto Hotel Team is looking forward to welcoming you again soon! Again, thank you for your feedback! Best Regards, Nuno Teixeira Guest Experience Manager
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I travel and stay at hotels very frequently for work, and stayed at four different hotels on this journal that were all priced similarly in Portugal. This hotel delivered incredibly bad service from start to finish. Of all the five star hotels at which i have stayed, this is literally the first hotel that compelled me to post a review to trip advisor. Every comment I make is 100% accurate. First, I tried to book on the hotel website. The prices listed for our two night stay were significantly different one night one and night two. Yet, when I made the booking, the website increased the price to the higher level and charged it for both nights. I called the hotel to ask why this was happening, and they said "we have no idea. Can you take photo of the website and e-mail it to us?" I was driving, so I couldn't do so, and I simply said "can you just offer me the correct rate for the two nights", and the reservation said "sure, we have a promotion, that will give you 10% off for your second night, and 20% for your third night and beyond". So I confirmed. Then, when I checked in, they didn't honor that promise, and charged me the higher room rate that was shown on the website with no discount. When I said that seemed a bit unfair, the manager said simply - that's our price at this time. When i asked if he could perhaps give me a room upgrade or include breakfast, he just said "sorry, no". This was pretty disappointing, and not what I am used to at five star hotels. Next, the room was not impressive at all, with old wooden furniture. While I understand that not all people have the same taste, the room looked very dated. The hotel fitness center consists of a bike, an eliptical, a treadmill and a few dumbells. Not a five start gym, that's for sure. The morning after we checked in, we asked the manager for a nearby restaurant to have a nice lunch. He recommended a place and drew a circle on the hotel map for its location. Long story short - his circle was wrong, and when we finally figured out where the restuarant was supposed to be, the restaurant was not there. The staff at the new place said "oh, that restaurant used to be here - it closed about a year ago". We wasted 20 minutes looking for something that wasn't there. On the housekeeping front, they did not clean the carpet in our room for two days. How do I know this? I know because upon check in, I dropped a small pill on the floor beside my bed. I couldn't find it so I left it. When we were packing for check out, I noticed the pill still there beside the bed on the carpet. Gross. Lastly, we decided to stay in Lisbon for two more days. I asked the reservations officer whether the 20% discount would apply, since we were staying four days in total. He simply said, "no, that promotion only applies if you book all days before you check in - you can't have it now". I noted that the promotion was still on the website and asked why they couldn't provide a better rate. He simply said "sorry". No effort at all to even be polite. Overall, a lousy experience. We checked out and stayed two more nights at another hotel, and the difference was startling, at EUR30 per night less, with a beautiful room and a view overlooking the city in Principe Real.…
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Date of stay: February 2020Trip type: Traveled on business
Value
Location
Service
Room Tip: The rooms are not impressive
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3 Helpful votes
Helpful
Response from , Owner at Bairro Alto Hotel
Responded Sep 20, 2020
Dear Mr. Peepls, Thank you very much for choosing Bairro Alto Hotel for your stay in Lisbon! We lament that your experience fell short of your expectations. Our purpose and mission is to provide a memorable experience and we feel that we have failed you. We will check with our management team what happened, as these situations you have described are not our normal service standards and we will get back to you. Again, thank you for your feedback! Best Regards, Nuno Teixeira Guest Experience Manager
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The Barrio Alto Hotel and staff never missed an opportunity to impress during my recent 6 night stay. I was celebrating my birthday and traveling solo but never felt alone - the management and staff were very warm and welcoming and went the extra step to make this trip memorable for me. The roof top terrace is definitely one of the coolest spots in town to enjoy a few drinks before heading out on the town or retiring for the evening. The Barrio Alto is conveniently located and easy to find after walking for hours all over Lisbon. My room was spacious , well appointed and spotless. The turn down service was a plus!! Best of all - everyone remembered my name - way to make a girl feel right at home. Thanks to everyone at Barrio Alto for a truly fabulous week. See you soon. Belinda
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Date of stay: February 2020Trip type: Traveled solo
1 Helpful vote
Helpful
Response from , Owner at Bairro Alto Hotel
Responded Sep 20, 2020
Dear Belwalk, We are thrilled to read that the overall experience met your expectations and that you especially enjoyed the service of the attentive team, our premium location and our rooftop bar. It is rewarding to know we were able to provide you a memorable stay! We would be most pleased to welcome you again (next february) for another exquisite birthday trip. Again, thank you for sharing your experience with us and with the TripAdvisor community! Best Regards, Nuno Teixeira Guest Experience Manager
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This hotel was absolutely wonderful. From the staff, to the location, and the amenities. This hotel has recently re-opened, and my mother and I had a great experience. The staff is extremely helpful and just a joy to be around. They have a beautiful gym that I used frequently, always clean. Our room was wonderful with a great view of the square. They had an amazing rooftop lounge with a stunning view. Would definitely go recommend. Ask for Iago if you find yourself there - he's awesome.
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Date of stay: September 2019
Value
Rooms
Service
1 Helpful vote
Helpful
Response from , Owner at Bairro Alto Hotel
Responded Sep 20, 2020
Dear jbalit, Thank you very much for choosing Bairro Alto Hotel for your stay in Lisbon and for your feedback! It is rewarding to read that the overall experience met your expectations and that you especially enjoyed the service of our attentive team, the quality of our amenities and our premium location! Iago is very appreciative for your remarks. We are all waiting for your next visit! Best Regards, Nuno Teixeira Guest Experience Manager
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PRICE RANGE
$268 - $390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bairro alto, bairro alto lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBairro Alto, Bica & Cais do Sodré / Encarnação
NUMBER OF ROOMS
87
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Claim Your Listing Frequently Asked Questions about Bairro Alto Hotel
Which popular attractions are close to Bairro Alto Hotel?
Nearby attractions include Bairro Alto (0.2 miles), Time Out Market Lisboa (0.3 miles), and Game Over Escape Rooms LISBOA (0.2 miles).
What are some of the property amenities at Bairro Alto Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Bairro Alto Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bairro Alto Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Bairro Alto Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Bairro Alto Hotel?
Conveniently located restaurants include Jam Club, A Nossa Casa, and Sanskar Nepal.
Are there opportunities to exercise at Bairro Alto Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Bairro Alto Hotel have an airport shuttle?
Yes, Bairro Alto Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Bairro Alto Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Lisbon.
Are any cleaning services offered at Bairro Alto Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bairro Alto Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.